80 customer service coordinator jobs found

Customer Service Coordinator - Snodland Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Snodland. Experience dealing with phone calls and an excellent phone manner required. Key Responsibilities Manage customer enquiries via phone, email, and online platforms — from initial contact through to delivery. Deliver a high standard of customer care, professionalism, and attention to detail at every stage. Accurately process customer orders and complete data entry tasks in a timely manner. Work collaboratively with colleagues, fleet planners, and other stakeholders to resolve queries and keep information flowing smoothly. Maintain up-to-date and accurate customer records within the CRM system. Build and nurture strong relationships with customers, ensuring their needs are met and expectations exceeded. Liaise with Fleet and Capacity Planners to confirm transport and material availability. Keep customers informed...

Customer Service Coordinator - Colchester Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Colchester. Experience dealing with phone calls and an excellent phone manner required. Key Responsibilities Manage customer enquiries via phone, email, and online platforms — from initial contact through to delivery. Deliver a high standard of customer care, professionalism, and attention to detail at every stage. Accurately process customer orders and complete data entry tasks in a timely manner. Work collaboratively with colleagues, fleet planners, and other stakeholders to resolve queries and keep information flowing smoothly. Maintain up-to-date and accurate customer records within the CRM system. Build and nurture strong relationships with customers, ensuring their needs are met and expectations exceeded. Liaise with Fleet and Capacity Planners to confirm transport and material availability. Keep customers informed...

Customer Service Coordinator Chalfont St Giles, Buckinghamshire Contract until May 2027 £13.30 p/h Job Description Summary As a Customer Service Coordinator, you will be a key contributor to our client's mission by ensuring the efficient coordination of service operations that support critical medical technologies. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering operational excellence and exceptional customer experiences. Roles and Responsibilities As part of the Service Operations team (Business Operations, Service Centre & Planning, Logistics), you will: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and our clients' Field Service Engineers. Manage service requests, schedule maintenance and repairs, and coordinate parts logistics. Handle escalations and ensure timely, customer-focused resolutions. Operational...

Vibe Recruit are excited to be recruiting for a Customer Service Coordinator to join a supportive and friendly team within a leading medical nutrition provider. This is a meaningful role where you will be helping patients who require tube-feeding at home, ensuring they receive the supplies and support they need to maintain their quality of life. You will join the Hospital2Home (H2H) team who work closely with a dedicated nursing service. The role is patient-focused, rewarding, and supported with a structured 3-month training programme to help you settle in confidently. Key Responsibilities: Provide frontline support to patients, carers and healthcare professionals. Manage and coordinate patient supply orders. Handle inbound calls and emails with empathy and professionalism. Maintain accurate records and follow internal procedures. Work collaboratively with colleagues to deliver a high standard of service. Shift Pattern: Core hours between 08:00 - 20:00 Typical shifts:...

Customer Support Coordinator - 6 month temporary role Peterborough | Full-time | 08:00-16.30 / 09:00-17:30 (on a rota)  Occasional Saturday mornings required (enhanced rate) Hybrid (2 days in the office) £13.85ph + enhancement for Saturdays and BH About the Role of Customer Support Coordinator An established and fast-growing UK manufacturing business is looking for a Customer Support Coordinator to join its busy operations team in Peterborough. This role sits at the heart of the customer journey, ensuring orders are processed smoothly and customer queries are handled efficiently while working closely with internal teams across planning, logistics, operations and commercial functions. You'll thrive here if you enjoy a fast-paced environment, juggling multiple priorities and building strong relationships with colleagues and customers alike.   Key Responsibilities Process customer enquiries, orders and amendments accurately and efficiently Act as a key point of contact for...

Key Account Coordinator (12-Month FTC) About the Role: As a Key Account Coordinator, you will play a critical role in supporting key account clients throughout their service journey. Your responsibilities will include planning, coordinating, and ensuring the successful delivery of services. With your eye for detail and proactive approach, you will help maintain high standards and enhance customer relationships. Key Responsibilities: Ensure all contracted work meets client expectations and aligns with agreed KPIs. Collaborate with the planning team to schedule work efficiently. Identify and implement process improvements to maximise profitability. Document access issues and liaise with clients to provide effective solutions. Prepare and issue post-service reports within 5 working days. Manage customer complaints and delivery issues, keeping records updated. Conduct client review meetings and ensure follow-up actions are completed. Support your team during absences, maintaining...

Job Role: Service Coordinator Location: Sheffield Start Date: ASAP Duration: Ongoing Hours: 08:30 - 17:00 Monday to Friday (40 hours) Salary: £15.75ph PAYE My client within the engineering and maintenance sector is currently seeking a Service Operations Coordinator to support its technical service team. The successful candidate will play an important role in coordinating service activities, supporting field engineers, and ensuring a high level of customer service. Key Responsibilities: Respond to incoming customer requests and enquiries in a professional and timely manner. Coordinate and schedule maintenance visits, reactive callouts, follow-up appointments, commissioning tasks, and additional service work. Plan and organise engineer schedules to ensure efficient use of resources. Maintain accurate service records, including updating job information within internal systems. Coordinate the availability of spare parts and equipment required for scheduled service work and...

Job Role: Service Coordinator Location: Brighouse Start Date: ASAP Duration: Ongoing Hours: 08:30 - 17:00 Monday to Friday (40 hours) Salary: £15.75ph PAYE My client within the engineering and maintenance sector is currently seeking a Service Operations Coordinator to support its technical service team. The successful candidate will play an important role in coordinating service activities, supporting field engineers, and ensuring a high level of customer service. Key Responsibilities: Respond to incoming customer requests and enquiries in a professional and timely manner. Coordinate and schedule maintenance visits, reactive callouts, follow-up appointments, commissioning tasks, and additional service work. Plan and organise engineer schedules to ensure efficient use of resources. Maintain accurate service records, including updating job information within internal systems. Coordinate the availability of spare parts and equipment required for scheduled service work and...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 6 Month contract available Our Lettings Co-ordinators carry out the crucial office-based tasks associated with our service. They coordinate the lettings process with colleagues in other teams to ensure we find a new customer for the home as quickly as possible, works are carried out to the property and the customer is assessed to ensure they meet our lettings criteria and are able to sustain their tenancy. This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000...

Account Manager - 12-month Fixed term contract Location: Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £26,500  Duration: this is a 12-month Fixed term contract to begin with Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM) About the Role We are looking for an experienced Account Manager/Coordinator to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.   What You'll Be Doing... Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email & phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and...

Job Title: Admin / Bookings Coordinator Location: Cheadle (Office-Based) Salary: £17–£18 per hour (depending on experience) Company: Regional Construction Company – Social Housing Refurbishment About Us We are a well-established regional construction company specialising in social housing refurbishment schemes across the North of England, with a strong focus on projects in and around Bradford. Working in partnership with housing providers and local authorities, we deliver high-quality improvement works to occupied homes while maintaining a strong commitment to tenant care and communication. The Role We are looking for an organised and personable Admin / Bookings Coordinator to join our office-based team in Cheadle. This role is ideal for someone with strong administrative experience who is confident handling phone calls and coordinating appointments. You will play a key role in liaising with tenants who have active construction works taking place in their homes, scheduling...

We're looking for an organised and proactive Supply Chain Coordinator to manage subcontractor activity and support the smooth delivery of reactive and planned maintenance services. What You'll Do Schedule and coordinate subcontractors, selecting the right supplier based on cost, capability, location, and response times. Manage work orders from start to finish, ensuring accurate system updates and timely completion. Raise purchase orders, process invoices, and ensure all activity aligns with contract requirements. Maintain accurate, compliant records and evidence all job details in IT systems. Monitor KPIs, run reports, and identify opportunities to improve efficiency. Build strong relationships with clients, suppliers, and internal teams. Escalate risks, resolve issues, and support continuous improvement across the Supply Chain function. Communicate clearly and professionally, always delivering excellent customer service. What We're Looking For Strong organisational and...

Sales Coordinator - Stowmarket, Suffolk Temporary Contract (3-6 months) We are recruiting on behalf of a well-established UK manufacturer. They are seeking a proactive and organised Sales Coordinator to support their busy sales team based in Stowmarket. The Role Reporting to the Sales Office Manager, the Sales Coordinator will play a key role in ensuring the smooth day-to-day operation of the sales office. This position is ideal for someone who enjoys a varied administrative role, working closely with customers, dealers, and distributors across the UK and Europe. Key Responsibilities Acting as the first point of contact for incoming sales enquiries by telephone Qualifying sales leads and accurately processing sales and purchase orders Managing and maintaining sales orders throughout the order lifecycle Liaising with dealers and distributors to build and maintain strong working relationships Maintaining and updating the CRM and internal sales databases Supporting sales...

We are seeking an organised, detail‑focused Damp and Mould Coordinator to join a busy Housing team. This role is ideal for someone with strong administrative skills, excellent IT ability and a passion for delivering high‑quality customer service to residents, contractors and internal stakeholders. About the Role As a Partnering Support Officer, you will support multiple workstreams including Reactive Repairs, Disrepair, Damp & Mould, Voids and general housing services. You will manage CRM enquiries, monitor inboxes, update trackers, produce reports and ensure the accuracy of all data recorded. You will also help coordinate appointments, contact residents, and support managers with meetings, agendas and minute‑taking. This is a varied and fast‑paced administrative role where attention to detail, proactive working and strong communication skills are essential. Key Responsibilities * Manage CRM enquiries and ensure responses are within SLA * Maintain and update team...

Manpower are urgently recruiting for the below position This is a 3 month assignment initially, working Monday to Friday either 08.00am - 16.00 / 09.00 - 17.00 this client is flexible. Parking and subsidised canteen on site. Export Coordinator - Shipping Loughborough Position Summary: This position is in the Export Customer Service Team based at our clients site in Loughborough. Our client supply our customers across Eastern Europe, Middle East and Africa with a huge range of scientific products and services. Day to day responsibility for export customers for allocated areas, duties including preparing documentation for shipments worldwide, filing and general shipping administration, meeting of deadlines for shipments and general resolution of customer enquiries, both verbal & written from a shipping perspective; handling of TPM and due diligence of customers We are looking for someone who: * Working alongside Export sales team to provide exceptional shipping &...

Front of House Operative and Coordinator Full Time | Monday to Friday | Temp to Perm 08:00-17:00 | £13.45 per hour Estimated Start Date: 16 March 2026 (or sooner) Are you a people‑person who loves creating great first impressions? Do you enjoy being the friendly, organised, and reliable face of a workplace? If you're passionate about customer service and thrive in a busy, varied environment, we'd love to hear from you! We're looking for a Front of House Operative and Coordinator to join our team in Reading - someone who will bring warmth, professionalism, and exceptional service to every interaction. About the Role In this role, you'll be at the heart of our daily workplace experience. From welcoming visitors to coordinating essential office services, you'll ensure everything runs smoothly while delivering outstanding support to colleagues and guests. T Key Responsibilities Front of House & Guest Experience Provide a warm, confident welcome to all visitors and staff....

Supply Chain & Logistics Coordinator (Temp-to-Perm) - CV47, Office based. We're supporting a well-established international parts distributor operating within the commercial vehicle sector. Due to continued growth, they are looking to appoint a hands-on Supply Chain & Logistics professional to support their UK operation on a temp-to-perm basis. This is a broad, operational role suited to someone who enjoys variety and taking ownership across the supply chain - from inbound logistics and inventory management through to outbound distribution and returns handling. This is an initial temp role with a view to going perm within the next 2 months, so candidates will need to be able to start at less than a weeks' notice. Working closely with the UK leadership team and European head office, you will play a key role in ensuring parts flow efficiently through the supply chain and into customers across the UK. Key responsibilities will include: - Coordinating inbound logistics...

Export Shipping Coordinator - Loughborough We are looking for a dedicated and skilled Export Shipping Coordinator to join our Export Customer Service Team at our Loughborough site. This is an initial 3-month contract opportunity with a competitive pay rate of £14.92 per hour. In this role, you will be part of a team providing essential scientific products and services to customers across Eastern Europe, Middle East, and Africa (EEMEA) Key Responsibilities Shipping Administration: Prepare documentation for worldwide shipments and manage general shipping administration. Compliance: Rigorously adhere to customs and export compliance regulations, including handling TPM and due diligence requirements. Customer Support: Resolve customer inquiries (written and verbal) regarding shipping matters while meeting strict deadlines. Technical Handling: Manage hazardous paperwork and complex shipping issues, ensuring all actions exceed departmental metrics. Collaboration: Work closely with...

Service Coordinator Scheduling & Coordinating Greenwich, London 6-month Contract (Can be extended) + £28,500-£32,500 + 25 days holiday plus bank holidays + pension + private healthcare + cycle to work scheme + electric car scheme + hybrid working (3 days office, 2 days home) Are you organised, proactive, and confident managing schedules in a fast-paced environment? Do you enjoy liaising with customers, engineers and internal teams to ensure maintenance work is delivered efficiently? Our client is a fast-growing business in the low-carbon energy sector, delivering innovative heating solutions across residential communities in the UK. With rapid growth and major investment underway, they are expanding their operations team to support multiple sites. As part of the Operations & Maintenance team, you will coordinate engineers and contractors, schedule reactive and planned maintenance, manage service requests from residents and clients, and ensure accurate tracking...

Office & Facilities Coordinator 📍 London (Site Based) 💰 £16–£18 per hour + holiday pay 🕒 Full Time | Monday – Friday | Temporary Ongoing Hoop Professional Services & HR are supporting a well-established international organisation with the recruitment of an Office & Facilities Coordinator to join their London head office on a temporary ongoing basis. This is a varied, hands-on role suited to someone who enjoys creating a well-organised, welcoming, and efficient workplace environment. You will play an important role in ensuring the office runs smoothly day-to-day while supporting facilities management, workplace operations, and health & safety compliance. This role requires someone proactive, organised and confident acting as a central point of contact for office support services. The Role As Office & Facilities Coordinator, you will support the smooth running of the office environment and help deliver a positive workplace experience for colleagues and...