106 customer service jobs found in Leeds

Customer Service Advisor – HOME WORKING **Must live in Leeds & must be able to travel to Morley for the first day** Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner...

Our national client based in South Leeds are looking for a candidates to join their team on a temp to perm basis. if you are an excellent Administrator with Customer Service skills please apply today. This starting on 16th February £12.21ph This is a Hybrid role after training ,training will be 2 weeks from Monday 16th February in Morley Head office. Training hours will be Monday to Friday 9am to 5.30pm, office days are Tuesday and Wednesday. Shift Monday to Thursday 10am to 7pm Saturday 8am to 2pm. Friday and Sunday days off Total = 39 hours To provide administrative support relevant to the following processes: Contract maintenance Maintenance of the database, with daily analysis Liaise with the Management Team regarding daily support activities Liaise with internal and external support services to resolve daily issues affecting customers Escalate issues in a timely and effective manner Proactively support the business to customer delivery service Provide enquiry...

Customer service Advisor Pay: £14,69 per hour Shift Pattern: Monday to Friday 8am-4pm/9am-5pm Contract: 6months Start Date: ASAP Job Summary: We are seeking an experienced and detail-oriented Advanced Meter Operations Specialist to join our Advanced Half Hourly Meter Operations Team. This role is crucial in maintaining all Half Hourly (HH) and Advanced Metering Resource (AMR) metering and communication points. The successful candidate will collaborate with suppliers, data collectors, distributors, and other industry agents to ensure accurate data consumption for our customers and supplier functions. Key Responsibilities: *Manage the end-to-end processes of advanced meter operations, including new installations, fault resolution, half hourly meter exchanges, and maintenance activities on HH and Non-Half Hourly (NHH) accounts. *Ensure compliance with tight timescales and conflicting priorities while managing and booking jobs within Service Level Agreements (SLAs). *Oversee the...

Our client, an international engineering and manufacturing organisation based in the Barnsley area, is now looking to recruit an experienced Customer Service Administrator / Sales Administrator to join their team. The successful canddiate must have either extensive B2B customer service experience OR experience from within a very similar role. The successful candidate MUST be an excellent communicator, and be able to operate and improvise under pressured timescales, and handle numerous issues all at once!!! Key Responsibilities * Respond to service enquiries via multiple channels including email and telephone * Manage and send service contract renewals * Maintain and administer the service library and related documentation * Liaise with site representatives to schedule and confirm dates for services * Collect and record feedback on quotations and contract renewals * Provide general support to the Service Department team to ensure efficient operations Ideal Candidate...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

BDS are currently recruiting for a Customer Service Advisor working with the Responsive Repairs sector within a well known Housing Association from their Oldham office. The main focus of the role is to provide an effective, efficient, responsive, comprehensive front line housing, responsive repairs and customer service to existing and potential tenants and internal customers. Main duties include but are not limited too; * Accurately inputs information and data on to the relevant property and housing management database systems. * Monitors and updates compliance, servicing and surveying schedules and programmes the associated works * Pro-actively manage customer rent accounts, negotiating payment plans with customers, setting payment methods, monitoring arrears, credits, processing direct debits and refunds * Carries out initial diagnostics and raise works orders or property inspections and appointments. We are looking for a candidate with; * Intermediate IT...

Inbound Customer Service Advisor START DATE: ASAP £13.81 per hour Full time (37 hours, Monday-Friday) Full training provided (6-8 weeks office based) Hybrid working after completion of training (3 days in office, 2 days WFH) Temporary contract until the end of the year Manchester City Centre We are currently looking for 10 Inbound Customer Service Advisors to join a public-sector organisation in the city centre of Manchester. This role will start ASAP on a temporary basis and is guaranteed for at least 3 months with the view to extend or move into a permanent role for the right candidates. Location: Very centrally located with access to all public transport links and local amenities. Role will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week. The Role: The customer service and administration team deal with a high volume of telephone and email queries on...

Job title – Customer Service Advisor Location – Manchester M15  Contract – Temporary ongoing Working hours – 35 hours per week (Rota-based hours) We’re recruiting a Customer Advisor to join a busy Repairs Hub, supporting residents with day-to-day repairs enquiries and scheduling works in line with agreed timescales, including Awaab’s Law requirements. You’ll be the first point of contact for customers, ensuring repairs are correctly diagnosed, prioritised, and resolved wherever possible at first contact. This is a fast-paced, resident-facing role requiring empathy, accuracy, and strong communication skills. Key responsibilities Handle customer enquiries via phone, digital channels, and social media Diagnose repairs accurately and schedule works in line with service standards Support compliance with Awaab’s Law and other statutory repair requirements Manage sensitive and complex conversations with professionalism and empathy Work collaboratively within the Repairs Hub...

Customer Service Administrator | Digital Support Salary: £13.13 per hour Hours: 35 hours per week, Monday to Friday Working Hours: 8:30am - 5:00pm Location: Office-based, Manchester City Centre Contract: Temporary to Permanent (initial 12‑week period) Customer Service Administrator - Manchester City Centre We are looking for Customer Service Administrators to join a busy and expanding customer support team based in, Manchester. This is an office-based role focused on assisting customers through online chat and other digital communication channels. This position is well suited to individuals with experience in customer service, administration, contact centres, retail, hospitality, or any customer-facing environment. Strong communication skills and a proactive approach to helping customers are key. Key Responsibilities Managing customer enquiries via online chat in a professional and timely manner Using internal systems to respond to queries and provide accurate information...

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers during both day and night shifts. This role in Stockport requires a focus on delivering high-quality service in the not-for-profit sector. Client Details This organisation operates within the not-for-profit industry and is a medium-sized entity with a strong focus on community impact. They are committed to providing outstanding customer support and fostering a supportive work environment. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment is essential Ability to work flexibly across day and night shifts. Can...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Are you passionate about delivering outstanding customer service? Join our client, a leading manufacturing company in the industrial vehicle sector, and play a key role in ensuring customer satisfaction! With an immediate start available, this is your chance to thrive in a dynamic environment. Responsibilities: Co-ordinate customer order fulfilment with precision. Liaise with site production and keep customers updated on delivery status. Process customer sales orders efficiently using the ERP system. Raise stock replenishment orders as needed. Manage and update customer portals for key accounts seamlessly. Establish, manage, and update customer price lists accurately. Input Bills of Materials (BOMs) for parts in manufacture, liaising with the Commercial & Manufacturing team as required. To excel in this role, you'll need to showcase: A confident and professional manner when dealing with customers. A self-motivated attitude paired with a desire to learn. Strong...

Customer Service Administrator – Hybrid Location – Hull (HU3), Hybrid. Working 2 days per week in office. Contract – 12 Month FTC Working hours – 35 hours per week, between 8am – 6pm Monday to Friday. Salary - £24,506 per annum. Role Purpose – The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams. Responsibilities – Answer incoming calls from clients in accordance with prevailing SLA’s and KPI’s, carrying out a preliminary assessment including onboarding new clients, verification checks, jurisdiction checks and determining the nature of call queries in order to direct calls efficiently to the appropriate advisor/specialist/team Manage and respond to all emails received into various shared inboxes overseen by the Triage Team in accordance with prevailing SLA’s and KPI’s,...

Join Our Team as a Handyperson! Location: Churwell, Leeds Contract Type: Temporary Start Date: February 27, 2026 End Date: May 27, 2026 Are you a jack-of-all-trades with a knack for fixing things? Do you take pride in your ability to tackle a wide range of tasks with a smile? If so, we want YOU to be our next Handyperson! This is a fantastic opportunity to showcase your skills and help keep our environment in tip-top shape. What You'll Do: As a Handyperson, you'll be the go-to person for all things maintenance! Your responsibilities will include: Performing general repairs and maintenance tasks across our facilities. Troubleshooting and resolving issues with plumbing, electrical systems, and general wear and tear. Assisting with installations and set-ups, ensuring everything runs smoothly. Keeping track of maintenance supplies and ensuring tools are in top condition. Providing excellent customer service to our team and clients with a friendly demeanor. What We're Looking For: We...

Job Description: Tenant Liaison Officer Location: Leeds Hours: 37.5 hours per week Contract: Full-time Department: Housing / Property Services Reports to: Delivery Manager Job details The Tenant Liaison Officer (TLO) acts as the key link between tenants, contractors, and the housing provider. The role ensures that tenants receive clear, consistent communication before, during, and after planned maintenance, refurbishment projects, or other property?related work. The TLO will support tenants throughout any works, address concerns promptly, and promote a positive customer experience. Key Responsibilities Tenant Engagement & Communication Act as the main point of contact for tenants regarding planned works, improvement programmes, and property access. Provide clear, accessible information about schedules, expected disruption, and tenant responsibilities. Arrange and conduct home visits, surveys, and tenant briefings. Support vulnerable tenants to ensure they...

Job Title: Dynamics Developer Location: UK-based, Primarily remote with up-to 1x/quarter on-site Contract: Contract Duration: 3 Month rolling contract Day Rates: £500/day Inside IR35 Brio Digital are currently supporting a consultancy working with a central government department who currently need a Dynamics/Power Platform Developer. You will join a central government digital transformation programme modernising public-facing services through Microsoft Dynamics 365 and Power Platform solutions. What You'll Do Develop and configure Dynamics 365 modules to support public service workflows. Build Power Platform integrations, plugins, and custom workflows. Collaborate with Business Analysts and Product Owners to refine requirements. Ensure data integrity, security, and compliance with government standards. Support testing, release, and deployment processes within an agile delivery team. Contribute to technical documentation and handover to BAU teams. What You'll Bring Proven...

Join our growing team at Anglian Home Improvements, a leading provider of high-quality installation services for windows, doors, conservatories, and roof trims. We pride ourselves on delivering exceptional craftsmanship and excellent customer service. We are looking for skilled installers to help us continue our tradition of excellence. The Role Due to continued growth and demand, we are seeking experienced self-employed Window & Door Installers to join our hardworking team. In this role, you will be responsible for the precise installation of our fantastic products in and around the local area. You will work closely with clients to ensure that all installations meet our high standards of quality and safety. Key Responsibilities Install and fit windows & doors with precision and care. Install and secure products using the appropriate tools and techniques. Accurately measure and cut materials for optimal fitting. Complete interior and exterior finishing work, including...

Job Title: Dynamics Developer Location: UK-based, Primarily remote with up-to 1x/quarter on-site Contract: Contract Duration: 3 Month rolling contract Day Rates: £500/day Inside IR35 Brio Digital are currently supporting a consultancy working with a central government department who currently need a Dynamics/Power Platform Developer. You will join a central government digital transformation programme modernising public-facing services through Microsoft Dynamics 365 and Power Platform solutions. What You'll Do Develop and configure Dynamics 365 modules to support public service workflows. Build Power Platform integrations, plugins, and custom workflows. Collaborate with Business Analysts and Product Owners to refine requirements. Ensure data integrity, security, and compliance with government standards. Support testing, release, and deployment processes within an agile delivery team. Contribute to technical documentation and handover to BAU teams. What You'll Bring Proven...