99 customer service jobs found in Leeds

Customer Service Administrator £12.71 per hour Monday to Friday 9am-5pm Temporary with the potential to lead to permanent Concept Recruitment are working with our client based in Bradford BD4 to recruit an experienced customer service administrator on a temp basis – this could lead to permanent employment for the right candidate. Role Responsibilities: * Handle incoming customer enquiries via phone and email * Provide accurate information about products, services, and orders * Process orders, invoices, returns, and refunds * Maintain and update customer records and internal systems * Liaise with internal departments (e.g., sales, accounts, logistics) * Prepare documents, reports, and correspondence You will need: * Previous experience of providing administrative support to a busy team * Competent MS Office * Good attention to detail and organisational skills * Strong written and verbal communication skills Please submit your CV to apply. Concept Recruitment are...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...

We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction...

Job Title: Reception & Customer Service Support Location: Manchester (M26) £13.45 per hour (weekly pay) Temporary- 6 months with the potential to extend past this point Monday to Friday (Apply online only) Our Client is hiring for a reputable organisation in Manchester and is looking for a friendly, professional individual to join their team as a Reception & Customer Service Support. What you'll be doing: * Greeting visitors daily, ensuring they are booked in and met by the appropriate hosts * Maintaining a tidy and welcoming reception area with all necessary stationery and materials * Answering switchboard calls, screening, filtering, and directing them to the relevant teams * Providing ad hoc support including taxi bookings, taking deliveries, relaying messages, and managing Tannoy announcements * Receiving and distributing all post across the site * Assisting with various administrative tasks as directed by your line manager What you'll bring: *...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Looking for a Technical Services Customer Operations Helpdesk, supporting a fast‑paced and challenging 24/7, 365‑day Facilities Management environment. The role focuses on delivering high‑quality customer service and operational support. Job role: Provide excellent customer service across all communication channels, handling every interaction professionally. Work towards agreed SLAs and KPIs to meet contractual targets. Communicate with customers, engineers, and managers to resolve queries quickly and keep the Helpdesk running smoothly. Work well with colleagues and contribute to a positive team environment. Follow company policies and complete required training to ensure a safe and compliant workplace. Follow your rota as set by your Team Leader and remain flexible to meet customer needs. Take part in team meetings with a proactive, problem‑solving attitude. Manage customer enquiries professionally, taking ownership to resolve issues and support complaint handling when...

Are you immediately available? We are currently recruiting for our client based close to Manchester for a Customer Service Advisor for a not-for-profit business. You will be working with a supportive team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment until the end of April and offers an immediate start! This role is paying £12.71ph initially, rising to £13.74ph after completing successful training period! Previous experience within customer service is essential! Experience within housing would be advantageous but is not essential. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook. What will you be doing as a Customer Service Advisor? Being the first point of contact for all customers in relation to housing rents and repairs Taking rents payments, arranging repairs and maintenance, and...

SEND Customer Services & Complaints Officer Cheshire East Council – Macclesfield £25.18 per hour (Umbrella) (£19.66 PAYE an hour)| 37 hours per week | Initial 3-month contract Cheshire East Council is seeking an experienced SEND Customer Services & Complaints Officer to join their SEND service on an interim basis. This role will play a key part in ensuring complaints, compliments and enquiries relating to SEND services are managed effectively and in line with statutory requirements. This is an excellent opportunity for someone with local authority SEND experience who is confident managing complex complaints, working with families and professionals, and ensuring the service meets statutory duties. Key Responsibilities Investigate, coordinate and manage complaints, compliments and enquiries relating to SEND services. Lead on responses to complaints escalated to the Local Government and Social Care Ombudsman, ensuring responses are accurate and submitted within...

Job Title: Dynamics Developers Location: UK-based, fully remote Contract: Contract Duration: 3 Month rolling contract Day Rates: £480/day Inside IR35 Brio Digital are currently supporting a consultancy working with a central governent department who currently need a Dynamics Developers. You will join a central government digital transformation programme modernising public-facing services through Microsoft Dynamics 365 and Power Platform solutions. What You'll Do Develop and configure Dynamics 365 modules to support public service workflows. Build Power Platform integrations, plugins, and custom workflows. Collaborate with Business Analysts and Product Owners to refine requirements. Ensure data integrity, security, and compliance with government standards. Support testing, release, and deployment processes within an agile delivery team. Contribute to technical documentation and handover to BAU teams. What You'll Bring Proven experience developing within Microsoft...

Are you a skilled Gas Service-Only Engineer looking for subcontracting opportunities in the social housing sector covering Birmingham and surrounding areas? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a Subcontract Gas Service-Only Engineer focused on social housing. We are recruiting on behalf of a leading Heating company, dedicated to enhancing the living conditions of social housing communities. We are expanding our subcontractor network to provide top-notch gas services to meet the growing needs of our clients. Job Description: £24 a service As a Subcontract Gas Service-Only Engineer, you will be responsible for servicing, maintaining, and ensuring the safety compliance of gas systems within social housing properties. On a price per service basis. Your responsibilities will include: * Conducting routine inspections and servicing of gas appliances and systems. *...

Our client is a market leader within their field who provide a 1st class level of service to their members. As a result of continued growth and success, our client is looking a Membership Executive to join a dynamic and friendly team. This is a Maternity Cover Contract for 12 months. No one day will be the same and you will be providing members with support and advice across multiple areas such as application forms, processing applications, taking payments, quotations and offering support and general admin where needed This is a process led role that will require you to communicate with members via email, the telephone and through their webchat portal. You will need to have excellent attention to detail, the ability to prioritise and manage your own workload and to be a professional and friendly communicator. Out client has a fantastic benefits package and team culture. If you come from a strong office based, customer service background and have worked within a B2B environment,...

Role:                Administrator/Export/Customer Service  (Temp-Perm) Based:             Morley, Leeds  LS27 Rate:                £14.36p/h + 33 days holidays (25days+8BH) Duration:         Temporary - Permanent Working as part of a friendly team our client is seeking an experienced candidate who has export experience and preferably SAP. Administrator/Export duties will include: Raising & checking of delivery notes Generating required packing documents and shipping labels for dispatch department Creating Invoices Answering emails in a polite and timely manner Liaising with the factory for orders that are due / overdue Creating legalised shipping documents for customs Liaising with external transport companies daily Required skillset: Able to work to deadlines Good administration skills Effective verbal / written communication skills. Attention to detail. Ability to multi-task Microsoft Office knowledge Ensure daily, weekly, monthly targets are...

Red Recruitment is recruiting a Receptionist in Leeds to join our client, a leading provider of IT infrastructure to corporate and public sectors. This company has a passion for employee satisfaction and world-class customer service. This position is temporary. In order to be successful for this role you will need to be flexible and have no other commitments as you may not know your shifts until the morning of. The hourly rate is £12.60. If you have experience as a Receptionist and are looking to join this fantastic company, we want to speak with you! Benefits and Package for a Receptionist: Salary: £12.60 per hour Contract Type: Temporary - Confirmed Shifts Friday 20th March and Monday 23rd March Location: Leeds Friendly office Working for a large and highly respected businessKey Responsibilities of a Receptionist: Overseeing the running of the reception area in the office Managing the meeting room calendars Reporting any facilities-related issues Liaising with landlords and...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Transformation Analyst (AI & Copilot) Location: Leeds / Edinburgh (Hybrid - ~40% office) Contract Type: 12 months - possibility for extension The Opportunity This role sits within a Service Transformation function focused on improving colleague support experiences across IT services. The team is responsible for optimising how employees raise requests, resolve IT issues, access knowledge, and interact with support teams. With the introduction of AI-powered tools such as Microsoft Copilot, there is a major opportunity to simplify and accelerate support...

Service Delivery Manager (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred, Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/March 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site from the Leeds office.  Occasional travel Manchester. Day Shift with participation in an on-call rota for Major Incident Management. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experienced Service Delivery Manager / Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level Management, Service Process Improvement, Service Continuity, and Availability Management. Proven experience leading...

A fantastic opportunity has arisen for a Qualified Gas Engineer to join an ever growing company on a sub-contracting basis working with Prestige skills & our clients. Due to the expansion we are giving the right candidates the chance to join our professional and dynamic team. All applicants must be experienced & qualified gas engineers with CCN1/CMA1 and MET1 Qualifications All applicants must have their own van and tools. Skills ·Experience in a similar role ·Must be a team player ·Have a good work ethic ·Fantastic customer service skills About the Role The role will be, working as a metering engineer attending faulty gas meters which would need exchanging, installing or repairing. You will be expected to carry out a number of tasks which include visual inspections of gas appliances, standing and working pressure checks and, alteration of meter locations. The role is fully customer focused, carrying out essential works driven by the HSE. If you would like to be...

Supply Chain Planner Leeds (hybrid with a minimum of 3 days a week onsite) 12 months. 21.49 PAYE / £29.17 Umb   Working on behalf of globally known manufacturing company in Leeds, due to ongoing work, an opportunity has arisen for a Supply Chain Planner working Hybrid   Job Summary: Managing a complex range of global suppliers you will provide active supplier performance management, communicating regularly and collaborating with range of teams and stakeholders. Achieving and continuously improving customer service levels, and/or managing inventory levels and targets, and managing supply and demand within the Supply Chain. Managing the daily operational processes for a critical segment of the supply chain. Eliminating potential supply chain failures as part of the daily planning process. Championing preventive practices to eliminate expediting to supply chain leadership as appropriate to prevent problems. Leading cross functional stakeholders to develop and implement short and...

We are currently looking for a reliable and hardworking Tyre Fitter to join our busy and growing automotive team. If you have hands-on experience, a strong work ethic, and pride yourself on delivering excellent customer service. Key Responsibilities: * Fitting, repairing, and replacing tyres on cars and light commercial vehicles * Wheel balancing and alignment checks * Conducting basic vehicle safety inspections * Ensuring all work is completed safely and to a high standard * Maintaining a clean and organised workshop Requirements: * Previous experience as a tyre fitter (preferred but training can be provided) * Good knowledge of tyre fitting and balancing equipment * Full UK driving licence (preferred) * Ability to work efficiently in a fast-paced environment * Strong attention to detail and commitment to safety * Positive attitude and team player Please contact Scott Jackson on...