109 customer service jobs found in Liverpool

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Belmont Recruitment are currently looking for an experienced Customer Service Advisor to join a Housing Association based in Chester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Duties: * Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required. * Build positive relationships with residents, customers and internal stakeholders. * Provide administrative support to ensure services are delivered efficiently. * Maintain accurate customer records and update internal systems in line with data protection requirements. * Updating database systems with tenant information * Sending out mailmerges * Interrogating data Requirements: * Previous experience of working in a customer service environment * Strong administration experience * Ability to complete mailmerges and interrogate data Please apply with an up to date CV...

Regional Customer Services Manager North West Region, Warrington, WA3 6YF Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Regional Customer Services Manager to join our team in the North West region on a Fixed Term Contract for 14 months. The role of Regional Customer Services Manager will see you lead and direct the regional Customer Services function, ensuring high‑quality service delivery, effective workflow, and consistently positive customer outcomes across the full post‑completion customer journey. The role has overall accountability for operational performance, customer satisfaction, warranty and NHBC obligations, cost control,...

Customer Service Representative This is a lovely temp-to-perm opportunity for an experienced CSR to join a friendly team and deliver a first class service to the firm's customers. The Role Day to day you will be: * Responding to queries on the telephone and via email * Building relationships with customers * Supporting the sales team, upselling products where appropriate * Working as part of a friendly team * Maintaining compliance and necessary data * Liaising with internal and external colleagues * Performing ad-hoc duties as required You will need: * Experience in providing first class customer service * Ideally telephone based experience - call centre/contact centre or inbound/outbound calls * First rate communication skills, able to build rapport with customers * Some experience of handling complaints and resolving issues amicably and successfully * Team player attitude and computer literacy This temporary role is office based five days...

Staffline is recruiting for a Transport Clerk, working for our client based in Radcliffe, Manchester. Monday to Friday 08:00 to 16:00 PAYE Rates are Per Hour: Weekdays - between 6am - 6pm £12.71 between 6pm and 9:30pm £13.18 Weekday lates - 6pm and 9:30pm £13.18 Weeknight - between 9:30pm to 6am £14.38 an hour Saturday Day - between 6am and 6pm £22.97 Saturday day lates - between 6pm and 9:30pm £14.38 Saturday night - between 9:30pm and 6am £15.58 per hour Shift Premiums: - 10% Late Shift Premium (16:00 - 22:00) - 20% Night Shift Premium (22:00 - 04:00) - 10% Weekend Shift Premium - Overtime is payable at OTx1.25 Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates from diverse communities and a variety of industry sectors. Your Time at Work The candidate will be working in a dynamic transport environment situated in a transport office, coordinating the administration...

Customer Service Advisor -£12.71 per hour plus uncapped bonus -35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working...

Customer Service Sales Administrator Location: Stoke On Trent Hours: Monday to Friday, 9:00am – 5:00pm Meridian Business Support is recruiting for a Customer Service Sales Administrator to join a dynamic internal sales and commercial team. This role offers an exciting opportunity to contribute to the continued growth and profitability of Gradient solutions and products across key customer sectors. About the Role: Working within the internal sales/commercial team, you will help drive profitable sales growth across Roofing & Cladding Contractors, Distributors & Merchants. You will play a key role in delivering excellent customer service while supporting sales operations. Key Responsibilities: Acting as the main point of contact for incoming customer emails and enquiries Managing requests relating to pricing, service, and complaints, with support from management where required Preparing and issuing customer quotations, including bespoke product quotes with support from the...

I am recruiting for a Customer Service Coordinator to join a business on a temporary 4 month basis. You will work within internal sales and the commercial team to further develop the profitable sales of Gradient solutions and products to defined customer trade sectors. KEY ACCOUNTABILITIES WITHIN THE ROLE- · Main point of contact for incoming Customer emails & requests - acting as a filter for customers’ requests around pricing, service & complaints where appropriate, with support from the management teams · To provide customer quotations including the preparation of quotes for bespoke products with support from the commercial team as required · Timely processing of PODs and invoice requests. · Continuous improvement of Gradient sales processes and procedures · Consistent working approach in line within company values · Assist with the initial enquiry of projects and booking in projects using MS Teams and the CRM system. Previous customer service skills and...

Customer Co-ordinator Stoke Health and Safety background Your new company You will be working for a well-established organisation based in Stoke-on-Trent, supporting a busy and fast-paced operational team. This organisation delivers essential services to a wide customer base and prides itself on providing a responsive, high-quality customer experience. You will join a collaborative and supportive environment where teamwork and customer focus are key. Your new role As a Temporary Customer Services Co-ordinator, you will play a critical role in delivering a professional and efficient customer service function, with a particular focus on property-related enquiries and coordination.Key responsibilities will include: Acting as the first point of contact for customer enquiries, managing both inbound and outbound communications Coordinating repairs and maintenance requests, ensuring jobs are logged, prioritised and completed within agreed timescales Scheduling operatives and...

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar (desirable) Role details: Job...

We are looking for flexible and reliable individuals to join us as Relief Service Technicians on a zero-hours basis. This role is ideal for those seeking occasional work, including retirees or anyone looking to pick up extra shifts around other commitments. You'll be called upon to provide cover when needed, supporting our team to maintain high service standards for our customers across the North West. Therefore, if this is something you may be interested in see below! Pay Rate: £12.71 per hour Contract Type: Zero-hours / Ad hoc Location: North West Region - primarily Liverpool, Manchester and surrounding areas Hours: No guaranteed hours - shifts offered as required (e.g. to cover sickness, holidays, or peak periods). Typical working pattern when on shift includes early starts and mid-afternoon finishes. What You'll Do When working a shift, you will: Service washroom products (including clinical waste, sanitary units, air fresheners, and soap dispensers) Exchange and...

We are recruiting Class 1 drivers to join us in supporting one of the UK's leading distribution groups who specialise in logistics and warehousing. Successful candidates will be supporting the General Haulage and Trunking Operations. This role is ideal for a HGV driver who takes pride in safe driving, excellent customer service and dependable delivery standards. The roles are full time, working on a permanent basis and we have a variety of shift patterns including days (between 03:00 - 07:00 starts) and Nights (between 16:00 - 22:00 starts) available working any 5 days from 7. Weekend work may be required depending on demand but is optional. Driver Responsibilities: * General Haulage with Curtainside trailers, to Distribution Centres and Stores * Collections from Stores to load out to Distribution Centres * Supporting General work, including occasional store deliveries and requirement to load and unload cages * Trunking Opportunities available depending on availability *...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. Accountabilities- * Providing customer centred support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge...

Class 2 HGV Driver – Liverpool / Warrington Position: Class 2 HGV Driver Location: Predominantly Liverpool, with occasional starts from Warrington Job Type: Full-Time / Ongoing Work Pay Rates £20.00 per hour (including holiday pay) £15.50 per hour (excluding holiday pay) About the RoleWe are currently seeking reliable and experienced Class 2 (Category C) Drivers to join our growing transport team. The role is primarily based in Liverpool, although drivers may occasionally be required to start their shift from our Warrington operation. This is a straightforward multidrop role involving up to 10 deliveries per day using curtainsider vehicles. There is no handball involved, making it an ideal position for drivers looking for a professional driving-focused role. Key Responsibilities Operating Class 2 curtainsider vehicles safely and professionally. Completing up to 10 drops per shift. Ensuring all deliveries are completed accurately and on time. Conducting daily vehicle checks...

Are you an experienced housing professional looking for your next opportunity to make a real impact in local communities? We are seeking a proactive and confident Tenancy Management Officer to join one of our Liverpool based social housing clients on an interim basis working to support neighbourhoods across Liverpool, Runcorn and Widnes. Your new role You'll be responsible for delivering a high‑quality tenancy and estate management service, ensuring safe, sustainable and well‑managed communities. This is a fast‑paced role where no two days look the same and you'll be trusted to manage your workload independently while delivering excellent customer service. Day to day, you will: Manage a patch of general‑needs properties across the region Conduct tenancy sign‑ups, reviews, and sustainment work Respond to and manage low‑level ASB cases, breaches and tenancy issues Carry out estate inspections and identify improvements Work closely with internal teams, external partners and...

A fantastic opportunity has arisen for a Qualified Gas Engineer to join an ever growing company on a sub-contracting basis working with Prestige skills & our clients. Due to the expansion we are giving the right candidates the chance to join our professional and dynamic team. All applicants must be experienced & qualified gas engineers with CCN1/CMA1 and MET1 Qualifications All applicants must have their own van and tools. Skills ·Experience in a similar role ·Must be a team player ·Have a good work ethic ·Fantastic customer service skills About the Role The role will be, working as a metering engineer attending faulty gas meters which would need exchanging, installing or repairing. You will be expected to carry out a number of tasks which include visual inspections of gas appliances, standing and working pressure checks and, alteration of meter locations. The role is fully customer focused, carrying out essential works driven by the HSE. If you would like to be...

Tyre Fitter We are recruiting for an experienced Tyre Fitter to work for our client who are in Liverpool, Mersyside. THE DUTIES: * Provide excellent customer service and clear communication regarding work carried out. * Diagnose tyre-related issues such as punctures, uneven wear, and valve faults. * Follow health & safety procedures and always company guidelines. * Safely jack up vehicles and remove/fit tyres using appropriate tools and equipment. * You will need to drop off your work van back to site and pick up from site daily. ESSENTIAL QUALIFICATIONS: * Previous experience being a Tyre Fitter is essential. * Must be physically fit and able. THE HOURS: Monday – Friday: 8:00am - 5:30pm THE PAY: You will earn an hourly rate between £22 - £27 per hour If you’re interested in this position, please give Louise a call, details are below: Louise Bowles Recruitment Consultant

About the role Title – Retail security officer Pay Rate – £13.58 Location – Aintree Shift Timings – Full time, 40 hours per week and must be able to work weekends You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer. Company-funded SIA License renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest. Salary finance loans and monthly advances. Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more. Save as you earn. Life cover. Private medical cover. Childcare vouchers. Private pensions. Fantastic...