324 customer service jobs found in London

Customer Service Officer Location: North London Type: Temporary (Ongoing) Rate: £18.42 PAYE Schedule: Hybrid Hours: 36 hours per week Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area, who are looking for a highly skilled Customer Service Officer to join their team. Key Responsibilities: Follow call handling procedures for making and recording calls Make contact with allocated cases Input all gathered data onto local and national systems Complete internal case reporting forms Meet data return requirements Prioritise new and ongoing cases Allocate cases as required Address customer queries and support those with accessibility needs Identify and flag any high-risk or safeguarding concerns during contact Attend regular contact tracing meetings

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Planning & Customer Services ManagerLocation: Finsbury Park Sector: Maintenance / Property Services Our client, a well-established organisation within the maintenance sector, is seeking an experienced Planning & Customer Services Manager to join their team based in Finsbury Park. This is a key leadership role, responsible for driving service excellence, team performance, and customer satisfaction. Key Responsibilities Develop and maintain excellent customer relationships, ensuring a consistently high standard of service Manage customer complaints effectively, identifying patterns and trends, and leading service improvements Lead and manage a team of planners and administrators to maximise productivity, efficiency, and effectiveness Ensure the team adheres to all company policies, procedures, and compliance requirements Support the Contract Lead in delivering a quality, customer-focused, profitable, and safe service Monitor performance metrics and implement...

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy solving problems? Are you eager to join a dynamic team where your skills can truly make a difference? We are currently looking for a Customer Service Representative to join our exciting and busy team in Westerham (Kent, England). Are you ready to be part of a company that values dedication, quality, and innovation? This is your chance to step into a rewarding role where your efforts are recognised and celebrated! Hours of Work: Full-time, fixed-term role, until 31 January 2027. As a Customer Service Representative, your main responsibilities will include providing technical support and expert advice to our customers, handling enquiries via email and telephone, diagnosing faults, scheduling service visits, and ensuring our customers receive an outstanding experience from start to finish. You will work within our vibrant call centre and play a vital role in...

Are you looking to kickstart your career in an office setting, gain a qualification and also earn a competitive salary? If the answer is yes, then we'd love to hear from you! Lloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of customer service professionals to undertake a Customer Service apprenticeship. What's in it for you as a Customer Service Apprentice? Salary of £19,500 rising to £27,000 after successful completion 25 days holiday plus bank holiday A generous contributory pension scheme Free parking onsite Discounts at a number of retailersThe role for Customer Service Apprenticeship: Undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3-month end placement assessment) Handle customer enquiries via telephone and email Resolve customer complaints to the required standards Provide an exceptional level of customer...

This is a very busy position and you will be required to respond to incoming calls and e-mails, logging requests, troubleshooting, be a first line of support to our customers and scheduling engineers workloads ensuring service level agreements are met. • We are looking for confident, articulate communicator. This is the paramount part of the job. You need to be confident and have presence on the phone. • You will plan various service and rework/breakdown jobs efficiently, optimising engineers productivity. You will be expected to liaise with a wide range of clients on a day to day basis. Collecting engineers daily work sheets, closing jobs and sending them for invoicing etc. • Liaising with other departments to ensure any repair parts or equipment is sent in a timely fashion. • Reviewing priority and non priority jobs to ensure both engineers and clients are updated on this. • You will also be required to resolve minor technical queries and generally resolve issues delivering high...

German-Speaking Customer Service Location: Tonbridge Salary: £25,000 per year Are you fluent in German and looking for an exciting customer service opportunity? In this role, you will: Provide exceptional customer service to German-speaking clients. Support commercial administration tasks, including order processing and record management. Work as part of a friendly and dynamic team, ensuring smooth and efficient operations.Requirements: Fluent in German (spoken and written). Strong organisational and communication skills. Experience in customer service or administration is preferred. This is a fantastic opportunity for someone looking to use their language skills in a professional environment while contributing to a growing team. Apply now to join a company that values your skills and offers room to grow! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a...

Customer Service Advisor | £26,000 Temp - Perm We're hiring for a Customer Service Advisor based in Aylesford, offering a £26,000 salary and the chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing teamWhat We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plusApply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business...

Customer Service Advisor £14.00 per hour Monday to Friday, 9:00am – 5:30pm Office-based, must drive Free on-site parking We’re on the lookout for a Customer Service Advisor to join one of our most exciting client a vibrant, friendly business that creates and sells merchandise for some of the biggest and most iconic brands. This is a well-known name, celebrated for their innovation, creativity, and fresh approach. You’ll be joining a genuinely lovely team who are passionate about what they do and proud of the brand they represent. Key Responsibilities For A Customer Service Advisor * Handling a of inbound and outbound telephone calls * Responding to customer enquiries via email * Providing accurate product and service information * Resolving queries in a professional and timely manner * Updating internal systems and records * Supporting the wider office and customer service team What We’re Looking For In A Customer Service Advisor: * Previous office-based experience...

Italian-Speaking Customer Service Location: Maidstone Salary: £28,000-£30,000 per year Are you fluent in Italian and looking for an exciting customer service opportunity? In this role, you will: Provide exceptional customer service to Italian-speaking clients. Support commercial administration tasks, including order processing and record management. Work as part of a friendly and dynamic team, ensuring smooth and efficient operations.Requirements: Fluent in Italian (spoken and written). Strong organisational and communication skills. Experience in customer service or administration is preferred. This is a fantastic opportunity for someone looking to use their language skills in a professional environment while contributing to a growing team. Apply now to join a company that values your skills and offers room to grow! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We...

Are you confident communicating with customers, identifying opportunities, and supporting commercial teams in a fast-paced environment? Job Title: Customer Service Advisor Location: Haverhill Salary: £13.49 p/h to start Hours: Monday - Friday 8:30am-5:00pm Contract Type: Full time, Temp on-going (perm for the right person) Our client based in Haverhill, Suffolk is seeking a Customer Service Advisor to join their team. As the Customer Service Advisor your duties will include: * Manage incoming enquiries, ensuring they are accurately routed to the appropriate teams to support timely resolution and maximise sales opportunities. * Maintain accurate customer records * Generate and qualify leads using external databases and technical enquiries * Support the team with communications, including new products & market research. An ideal candidate for the Customer Service Advisor will have: * Confident making outgoing calls. * Possess an excellent telephone...

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills...

Customer Services Officer Job Type: Temporary (until 1st May 2026) £17.98 PAYE or £23.41 Umbrella per hour Location: Fully onsite based in EC1 London Working Hours: Monday to Friday, 8am to 4pmWe are seeking a dedicated Customer Services Officer to join a team who are providing first-point contact and high-quality service to residents, contractors, and visitors at our housing estates. This role is ideal for someone passionate about making a difference in the community through exceptional customer service. Day-to-day of the role: Provide high-quality customer service at reception, over the phone, in writing, and through our website. Resolve enquiries proactively with a "right first time" approach, taking ownership of issues to help residents effectively. Manage community facilities and internal systems such as Key/Fob processes. Complete a range of administrative tasks and liaise with colleagues from other parts of the organisation and external agencies to resolve queries in a...

Spencer Clarke Group are seeking a Customer Services Operations Lead for a Local Authority Client in North London. In this role, you will lead Customer Services, enabling staff to deliver seamless, resident-focused support across all channels while driving continuous improvement. Duties: Lead day-to-day customer service operations across all channels. Support and develop the operational workforce. Drive improvements in processes, technology, and performance. Monitor and report on service quality and customer satisfaction. Qualifications and Experience: The successful candidate will have the following skills / experience: Proven experience in leading customer service or operations teams. Strong knowledge of multi-channel service delivery (face-to-face, phone, digital). Experience driving process, performance, and service improvements. Skilled in managing staff, performance, and stakeholder relationships. What's on offer: Salary: £370 per day *may negotiate higher for...

Customer Services Administrator  £26780 per annum pro rata Harlow  Full time | Permanent |24 hours per week split over 4-5 days Do you have experience in customer service or administration roles? Do you have previous experience within the engineering sector or working within scheduling. Attega Group is currently partnering exclusively with our client in recruiting a Customer Services Administrator to join the team. The main purpose of this role is to provide administration support to the Contract  Managers under the direction of the Customer Services Team Leader In return, our client is offering a salary of up to £26780 pro rata, depending on experience.  This role is full-time and permanent. 24 hours a week. Reporting to the Customer Service Team Leader your responsibilities will include: •To provide general administration support to contract managers throughout the works life cycle. • Organise and collate job packs for engineering. • Arrange appointments with clients...

Customer Services Advisor (£24,025 per annum for 30 hours per week, £29,631 full-time equivalent, 6 month fixed-term contract) Job Role We need people who enjoy communicating with others whether via the phone, email, web or social media. You will need to be confident using the latest technology and will also like to problem solve and be happy to ‘go the extra mile’ for our customers. You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a busy environment. About Us At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our visionis to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises, working with honesty,...

On behalf of Department for Digital, Culture, Media and Sport (DCMS), we are looking for a HR/Payroll Administration Lead (Inside IR35) for a 6 Month contract based in London 3 days a week in the office. The Department for Culture, Media & Sport (DCMS) is a UK government body that promotes the UK's cultural, creative, and sporting sectors, driving economic growth, enriching lives, and boosting national reputation by supporting arts, media, heritage, tourism, and sports from local to national levels. It oversees key public bodies like major museums, Sport England, and the Arts Council, focusing on policy for creative industries (film, fashion, games), public service broadcasting, and community cohesion, while working to modernize operations and support UK soft power. The HR Operations team supports the entire employee lifecycle and ensures smooth delivery of core HR services. This role is pivotal in managing HR systems, payroll, compliance, and providing operational support...

Field Service Engineers ATM /Breakfix London & Surrounding Areas 1. West London → W 2. North-West London → NW 3. South-West London → SW 4. South-East London → SE 5. Croydon → CR 6. Dartford → DA 7. Bromley → BR We are excited to offer an opportunity for skilled engineers to join us on a flexible pay-per-hour basis, supporting ATM First Line Maintenance (FLM) activity. The role is inside the IR35 What we’re looking for * Passing a Pre Employment Screening Level 4 is essential * Previous ATM experience is desirable but not required – full training will be provided. * Flexibility to work within our operational window of Monday to Sunday, 08:00–22:00. * Availability for 8.5–9 hour shifts (including a 30-minute unpaid break), 5 days over 7. * You must have your own vehicle and a full UK driving licence. * Own an Android smartphone * Supply your own hand tools * Skills and Experience Required * Strong background in electromechanical or IT field...

Location: Home based, commutable to London 2-4 times a month (more if you prefer an office environment) Contract: Long-term temporary position via Manpower, working at our sister company Hours: Full-time Working Pattern: Hybrid - a mix of home and office working Pay Rate: £13.84 per hour Start Date: ASAP Our sister company's Career Support Team (CST) is dedicated to helping individuals navigate career transitions - whether that's moving into a new role, starting a business, retiring, or exploring what's next. We're looking for a Customer Support Advisor who's highly organised, people-focused, and confident working at pace. You'll be the friendly, efficient point of contact that ensures candidates feel supported, informed, and engaged throughout their programme. What you'll be doing: Contacting candidates by email and phone to engage them with their career support programme Scheduling coaching appointments, webinars, and events Managing feedback channels (TouchPoint,...

SECURITY SUPERVISOR / COORDINATORS NEEDED! SOUTH EAST LONDON TEMPORARY TO PERMANENT ROLES! UNIVERSITY-BASED ROLE! £19.40 PER HOUR - LONDON WEIGHTED HOURLY RATE! Your new company We are delighted to support a leading London university in recruiting a Security Coordinator to join their Estates and Facilities directorate. This is an excellent opportunity to step into a senior operational role within a large, diverse campus environment, ensuring safety, service excellence and effective team leadership. Your new role As Security Coordinator, you will play a pivotal role in maintaining high standards of safety, security and service delivery across the university's sites. You will supervise Security Officers, oversee day‑to‑day operations, and act as a senior point of contact for incident management, emergency response and team performance. Key responsibilities include: Leading and supervising Security Officers and control room operations. Responding to and managing emergencies,...