322 customer service jobs found in London

Luxury Online Customer Service Advisor Hourly Rate: £15ph Location: Ladbroke Grove, West London (4 days a week in the head office, Friday WFH) Assignment Length: 4-6 weeks Hours: 9am-5:30pm We are seeking a polished and service-driven Luxury Customer Service Advisor to join a prestigious womenswear brand on an initial 4-6 week temporary assignment. This role is essential in delivering an exceptional and personalised client experience. Ensuring every customer interaction reflects the brand's refined aesthetic and commitment to excellence. Key Responsibilities Deliver personalised customer experience via email phone and live chat Manage high volumes of enquiries across multiple inboxes (Outlook, Gorgias), ensuring timely and consistent responses Act as a brand ambassador with a deep understanding of luxury service standards Handle customer queries relating to orders, deliveries, returns and aftercare with accuracy and attention to detail Process refunds across Shopify and...

Temporary Customer Service Administrator - Immediate start Location: Chertsey, Office based role and due to the office location you will need your own transport. Key Responsibilities: Plan and organise engineer schedules and diaries. Calling customers to arrange appointments Proactively monitor and communicate with field staff  Coordinate with the teams to ensure job completion. About You: You’ll thrive in a busy environment and have exceptional organisational and communication skills. Ideally, you’ll bring:. Proficiency in Excel and Word. A logical, customer-focused approach to problem-solving. Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.   Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give...

Customer Service Administrator £13.29 per hour rising to £14.04 after 6 months Monday to Friday | 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider teamThe successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phoneIf this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to...

Customer Service Specialist - German OR French speaking Customer Service Specialist - German OR French speaking The location of the role is Amersham (hybrid working - 3 days per week onsite). The duration of the contract is 12 months. The pay rate on offer is £15.59 per hour (via PAYE). (37.5 hours per week) Preference for candidates who are bilingual in English and German OR French Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve...

Temporary Customer Advisor Guildford | Temp to Perm Opportunity Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We're looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford. This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person. Please note: Due to the location, you must be a driver with access to your own vehicle. Duties: Processing customer orders accurately and efficiently Managing customer queries, enquiries, and complaints with professionalism and empathy Ensuring orders are completed and updated within agreed timeframes Building strong relationships with customers over the phone and providing outstanding service Supporting the wider team with...

Customer Service Analyst (Temporary Contract 6–12 Months), Basildon, Essex, Hybrid Working We are looking for a Customer Service Analyst / Business Administrator to work in busy head office environment on an initial temporary 6–12 month contract (equivalent to approx £35,000 per annum). This role is ideal for a highly organised individual who enjoys working with data, reporting, and business administration. You will support a cross functional team by analysing business performance information, producing reports, and providing valuable insights to help drive operational improvements. Key Responsibilities: * Analyse customer service and operational data to identify trends and opportunities for improvement. * Produce regular reports and management information using Excel. * Maintain and update reporting tools, dashboards, and databases. * Support the Customer Service team with administrative and analytical activities. * Ensure data accuracy across multiple systems and...

Customer Service Representative £26,932 - 12 Month FTC Mid Kent (Hybrid working available after training) Monday – Friday, 9am – 5pm My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email. Duties include: Being the first point of contact for the bank’s customers, assisting with all enquiries Speaking with customers via phone and email Dealing with complaints Building strong relationships with new and existing customers, providing the best service General administrative duties To be considered for this role, you should have/be: Previous customer service experience within a retail or office environment Excellent customer service skills Comfortable speaking to customers on the telephone Strong administrative skills A team player A good communicator, both written and...

Bilingual Chinese/English Speaking Customer Service Agent Location: Homebased Start Date: ASAP Type: Ongoing – Temporary Salary: £14.50ph Hours: 1am - 10am My client based in Wokingham is looking for a Bilingual Chinese/English Speaking Customer Service Agent to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook. The role is homebased and will entail responding to emails and telephone calls from customers who will have received notification regarding the recall product. Customers will communicate with you on this recall campaign by email and telephone and you will be trained on how to answer the queries. It is a busy and fast-moving campaign and will sometimes have quiet days… So they are looking for someone to adapt to that environment. You...

Weekend Customer Service Advisor (Hybrid) About the RoleWe’re looking for an enthusiastic and customer-focused Weekend Customer Service Advisor to join our client’s growing support team. This hybrid role is perfect for someone who thrives in a fast-paced environment and enjoys helping customers across multiple channels. Working exclusively at weekends, you’ll play a key role in delivering exceptional customer service via phone, email, and social media, ensuring every enquiry is handled promptly, professionally, and accurately. Working Hours: Saturday: 12:00pm – 8:00pm Sunday: 12:00pm – 8:00pm Key Responsibilities Respond to customer enquiries via phone, email, and social media in a timely and professional manner Provide outstanding support and resolve customer queries efficiently Monitor and respond to social media comments and messages, helping to build strong customer relationships Identify potential risks or issues using Outlook and internal systems, taking proactive...

Job Title: Customer Service Advisor - French Speaking Location: Portslade, Brighton Start Date: Monday, 22nd June Pay Rate: £14-£14.50 per hour Hours: 1pm-7pm, Monday-Friday This temporary role will last roughly 4-5 weeks. The Customer Service Advisor (French Speaking) position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasksWhat we're looking for: Previous experience in a customer service role within an office...

My client based in St Albans are seeking an experienced administrator and customer services person who has an excellent telephone manner, very good data entry skills and are proficient in database entry and are familiar with using word and excel. You will have a background in admin or customer services and be skilled in dealing with customers in a professional and friendly manner. You character traits will be organised, approachable, friendly and with a really good work ethic. You will be responsible for handling the clients on the phone and making sure their enquiries are dealt with in a timely and efficient manner looking at sales opportunities whilst on the phone to the client and recording the information in the database. In addition you will be comfortable selling to clients on outward bound calls and building a rapport to encourage the clients to order more products. Working in a small but friendly team. The role is Monday to Friday 9am to 5.30pm with parking on site. The...

Temp Life Science | Customer Service Administrator Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This exciting Customer Service position would be an ideal step for a Life Science graduate who is looking to make a transition into an office-based role. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid working (8 days per month in Office) | Office based in Canary Wharf | £14.20ph | 37 hours per week (Monday to Friday) | 4 - 6 months temporary An amazing benefits package includes: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms...

Assistant Property Manager East London 12 month fixed term contract £28,000 to £35,000 Monday to Friday, 9:30am to 5:30pm Liquid is working with a well established property management company in East London that is looking to appoint an Assistant Property Manager to support its residential block management team. This is a hands on role supporting the day to day management of leasehold residential blocks. The client is looking for someone with genuine experience in block management, leasehold management or residential property management, rather than someone who has only provided general customer service or administration support to those teams. You will work closely with senior property managers and the wider team, helping to manage resident and client enquiries, service charge budgets, contractor performance, inspections, compliance matters, Section 20 consultations and major works. The role would suit someone who already understands the basics of leasehold and block management...

Works Coordinator Pay: £22.25 per hour Umbrella Job Type: Temporary (6 months, with possible extension) Location: Southgate N14 - Office-based (5 days per week) - must be based close to siteOur client, a reputable housing association, is currently delivering a large-scale disrepair programme and is seeking an experienced Works Coordinator. This role would suit someone with a strong background in social housing, along with experience in planning or works coordination roles, who can manage workflows, systems, and communication effectively within a fast-paced environment. Day-to-day responsibilities: Provide comprehensive administrative and coordination support to the Contract Manager Maintain accurate and up-to-date records of ongoing works and project progress Raise, receipt, and track purchase orders (POs), ensuring accurate cost allocation across jobs Work closely with planning teams to ensure all job updates are correctly logged in DRS and Northgate systems Coordinate and...

We are currently looking for an experienced Housing Response Officer to join a busy Housing Repairs service. This Housing Response Officer role will act as the first point of contact for residents, contractors and internal teams, handling repairs enquiries, housing management queries and scheduling responsive repairs. The successful candidate will be responsible for diagnosing repairs, booking appointments, managing operatives' diaries and ensuring residents receive a high-quality repairs service. This Housing Response Officer position would suit someone with previous experience in a housing repairs, housing services or contact centre environment. The Role - Acting as the first point of contact for residents, contractors and internal teams. - Handling repairs enquiries, housing management queries and tenancy-related enquiries. - Diagnosing repairs using Keyfax or similar diagnostic systems. - Raising repairs and booking appointments for residents. - Managing operatives' and...

Leasehold Officer (Major Works) North London and Essex An excellent opportunity has arisen to join a well-regarded Local Authority as a Major Works & Dispute Resolution Officer within their Home Ownership team. This is a key role focused on delivering statutory consultations (Section 20), supporting major works cost recovery, and ensuring leaseholder disputes are resolved efficiently and fairly. You'll act as the central point between residents, contractors, and internal teams - playing a vital role in delivering a transparent, compliant and customer-focused service. Key Responsibilities Lead on all statutory consultation processes (S20) for major works schemes Prepare, issue and manage Notices of Intention, Estimates and Award Provide clear guidance to leaseholders on works, costs, payment options and legal requirements Work closely with contractors and internal teams to ensure accurate information and cost recovery Attend consultation meetings and carry out site...

Patient Liaison Officer (Private Healthcare experience is required) Location: Marylebone, London Start Date: ASAP Contract: Temporary Duration: Ongoing position Pay Rate: £16.00-£17.00 per hour Working Hours: Monday to Friday , 40 hours a week (shifts between 8:00am - 8:00pm) Overview We are seeking a polished and professional Front of House and Patient Coordinator with private health care experience to join a busy private healthcare setting in Oxford Circus. This role is heavily front of house focused, with a strong emphasis on delivering an exceptional patient experience, alongside supporting booking and administrative processes. Key Responsibilities Welcome patients, visitors, and staff in a professional and friendly manner Manage incoming calls, direct enquiries, and support patient flow Handle general administration including data entry, filing, and managing correspondence Maintain confidentiality and ensure adherence to all policies and procedures Provide a high level...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Supply Care Solutions are currently recruiting a Housing Manager in north London. Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions. RATE: up to £35.00 ph (umbrella) TYPE: LOCUM HOURS: This is a Full time role (Mon-Fri) This is a varied, customer-focused role requiring an experienced housing professional who can manage a broad range of tenancy and neighbourhood management responsibilities across a regional patch. Key Responsibilities of the Housing Manager * Managing and investigating Anti-Social Behaviour (ASB) cases * Conducting estate inspections and neighbourhood checks * Ensuring fire risk assessment actions are completed and monitored * Signing up new residents into their homes, supported by the Allocations Team *...

MULTI TRADERS x4 Temp to Perm Position available x2 Carpenter MTO's and x2 Plumber MTO's needed Location: Southgate, North London Van, fuel card provided £27.12 per hour via Umbrella or via CIS Mon - Fri 8am -5pm Good all round candidates with can do attitudeWe're looking for a number of Multi-skilled and enthusiastic tradesperson able to deliver a first class repairs service across a variety of our properties Covering the North London area. With a relevant qualification in your primary trade, and one or more secondary trades you will have good customer care and admin skills and enjoy working with people and finding solutions to problems. You will be required to carry out the full range of general maintenance and new installation work to occupied and vacant properties whilst ensuring that Health and Safety procedures and safe working practices are adhered to at all times. You'll be given protective clothing, a van to get you there as well as the specialist power tools...