287 customer service jobs found in London

Customer Service Professional | Public Sector Focus A reliable and customer-focused professional with proven experience delivering high-quality service within public sector environments. Skilled in handling a wide range of enquiries, including face-to-face, telephone, and digital communications, while ensuring each interaction is managed with professionalism, empathy, and efficiency. Demonstrates a strong understanding of public sector values, including equality, diversity, confidentiality, and accountability. Experienced in resolving complex issues, de-escalating challenging situations, and providing clear, accurate information in line with organisational policies and procedures. Key strengths include: * Excellent verbal and written communication skills * Strong organisational and time management abilities * Ability to prioritise workloads and manage high volumes of enquiries * Confident in using IT systems and customer service platforms * Calm, patient, and...

As a Temp Customer Services Assistant, you will be the welcoming first point of contact for all visitors and callers to the Housing Services team. You'll provide essential guidance on housing‑related queries, support the use of the Property Platform, and ensure smooth day‑to‑day administrative operations during a busy and rewarding period. Client Details Our client is a respected London‑based educational institution known for delivering excellent residential and wellbeing support to a diverse, international student community. Their Housing Services team plays a vital role in helping students navigate private accommodation options, ensuring they are informed, supported and confident throughout their housing journey. Description Key Responsibilities: Greet and assist visitors and callers, handling enquiries promptly and professionally. Provide basic information on housing issues, signposting or booking appointments where needed. Support students and landlords in navigating and...

Do you have excellent customer service experience and seeking a new role? We are currently recruiting for Customer Service Representatives to work for an International organisation in a temporary on-going position. The successful candidate should have excellent customer service skills and be well presented. The role is paying £12.94 per hour and is based in Battersea, just a short walk from Vauxhall station and working hours will be Monday to Friday, 7am-3:30pm on-site. Please ensure you check your travel prior to applying for this role. You will need to go through a strict vetting process that can take a few months to come through, so a start date will be agreed after clearance is passed the role could also go into a standby phase as the team is at capacity and candidates must be able to commit fully if successful after interview. Responsibilities: Coordinate the lines of applicants on site into half-hour time blocks, according to the time of their appointment. Separate...

Full-time role (33 days annual leave once permanent) Outstanding facilities & office conditions - staff fun days Free parking & immediate starts available We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area - additionally we are also seeking a medium-term data administrator for an associated company in the Tamworth area. Our customer service agent roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people. The daily responsibilities would include:- - Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more - Updating in-house CRM system - Working from and consolidating Microsoft Excel spreadsheets - Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service...

Customer Service Administrator Hybrid (3 days office / 2 days home) 6 month contract with the possibility of converting to permanent for the right candidate The Role Our client is looking for a motivated and organised Customer Service Administrator with experience in the construction/building supply industry to support our sales team with administration, customer communication, and order processing. This is a varied role ideal for someone who enjoys working across sales, marketing, and operations in a fast-paced environment. Key Responsibilities Support day-to-day sales operations and administration Prepare quotations, reports, and sales materials Handle customer enquiries and process orders Maintain accurate customer and sales records Coordinate with internal teams to ensure smooth order fulfilment Assist with LinkedIn updates and company communications Provide general office and sales support Requirements 1–3 years’ experience in sales support or customer service...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

Manpower are currently seeking an interim Customer Service Representative to work with our global FMCG beauty client and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run until end of December 2026 requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key...

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...

JOB TITLE: Customer Service Executive LOCATION: Ashford, Kent (hybrid working) SALARY: £15ph to £16ph TERM: 12 month temporary contract HOURS: Monday to Friday, 37hrs a week Office Angels are proud to be supporting this global business in their search for a Customer Service Executive. This is a temporary contract for 12 months, however their could be career opportunities for the right candidate. You will be based in modern offices in Ashford with free parking on site, along with the added benefit of having the option to work from home 1 day a week. The day to day duties in your new job would be: Building strong relationships with business customers, providing a unparalleled level of service Handling enquiries from internal and external customers Providing a quick and efficient response to change requests Creating debit and credit notes for customers Handling customer complaints, ensuring customers are satisfied with the resolution Processing returns and refunds Updating and...

Pertemps Network Group are delighted to be assisting a reputable London housing provider for a Customer Services Advisor (Part-Time Role) who will act as the first point of contact for residents contacting the Housing provider regarding housing services and repairs. The role focuses on delivering a high-quality, customer-focused service, resolving enquiries at first contact where possible, and ensuring residents receive a timely, positive, and professional response across all communication channels. Pay Rate: £18–£20 per hour (PAYE) Location: Greater London Job Type: Temporary, Part‑Time Hours: Minimum 22.30 hours per week between 8am–6.15pm, Monday to Friday Training: Approx. 4 weeks in-office, with potential hybrid working after successful training Employer: A Reputable Housing Provider Key Responsibilities: Act as the first point of contact for residents via telephone, email, web, social media, and post. Provide clear advice and resolve common housing and repairs...

Customer Service Co Ordinator Location: Mitcham £13 a hour (Weekly pay and you accrue holiday pay) We are supporting an established engineering company in their search for a Customer Service Co Ordinator to join their growing commercial team. This is a fantastic opportunity for someone with strong customer support or sales support experience who enjoys working with both new and existing customers. The Role As the Customer Service Co Ordinator you will be the first point of contact for enquiries, providing product information, generating interest, and supporting the full sales‑administration process. You'll be responsible for maintaining accurate customer records, following up on opportunities, and ensuring a smooth customer experience from enquiry to order. This is a varied position with a mix of outbound activity, customer support, administration, and collaboration with internal teams. Key Responsibilities * Making outbound calls to potential customers to generate...

Overview We're looking for a Customer Services Associate to join the team on a fixed-term basis. You'll be the first point of contact for handling queries, supporting system administration, and ensuring a high standard of service in line with regulatory requirements. Key Responsibilities Manage incoming queries via phone & email Take ownership of queries through to resolution within agreed service levels Carry out system administration and maintain accurate records Support joining, moving & leaving processes Ensure compliance with regulatory, security, and audit standards Investigate issues and maintain data accuracy Contribute to service improvements and team performance targets Skills & Experience Strong communication skills (written and verbal) Confident handling customer queries High attention to detail and organisation Ability to prioritise and work in a fast-paced environment Team player with a proactive approach Personal Attributes Customer-focused with a...

We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role ·Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. ·Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. ·Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. ·Ensure safeguarding concerns are addressed as...

Contract Type: 12‑month fixed‑term contract Hours: Full time, 35 hours per week Location: London, 5 days a week onsite Salary: £30,321.51 Join a team where your curiosity, initiative and people skills truly matter. MSI is looking for a proactive and friendly IT Support Analyst to provide exceptional onsite and remote support to colleagues across the organisation. Based at our Head Office, you’ll be the first point of contact for technical issues, helping to keep our teams working smoothly and confidently. What You’ll Be Doing As part of the MSI UK IT Support team, reporting to the Service Centre Manager, you will: Deliver high‑quality customer and technical support for incidents and requests via our service portal, phone or face‑to‑face. Provide hands‑on support across multiple technologies, escalating where appropriate. Proactively identify issues before they impact staff, resolving problems...

Operations Administrator, SE London Temporary, £(phone number removed)ph, 4-5 months Luxury residential property company require a highly motivated Operations Administrator to help deliver an outstanding living experience for the residents and keep the building running smoothly. You’ll be the heartbeat of the building. From supporting residents and suppliers to coordinating events, ensuring compliance, and upholding the brand standards so your communication, Duties Create a warm, helpful, customer-centric environment for residents. Deliver excellent service that drives customer satisfaction. Act as first line support for resident queries, complaints, and code of conduct issues. Host resident events and help build a vibrant community. Support leasing and marketing activities—including conducting viewings. Monitor maintenance and ensure standards are met across all spaces. Manage office supplies and keeping accurate updates on the system. Support arrears management and bad debt...

Lettings Administrator, SE London £14-£15.50ph, Temporary 4- 5 months As a Lettings Administrator, you’ll play a vital role in the smooth and successful operation of a stunning residential development. You’ll be the first point of contact for many prospective and current residents, supporting the lettings process end‑to‑end while delivering a consistently high level of customer service. This role is ideal for someone who is organised, commercially minded, and thrives in a fast‑paced, customer‑focused environment. You’ll support the Lettings and General Managers and be trusted to maintain the same service standards in their absence. Key Responsibilities Conduct apartment viewings and represent the brand with confidence and professionalism Respond promptly to lettings enquiries via phone, email, and online platforms Convert enquiries into viewings and lettings, supporting occupancy and retention targets Process resident applications, including reference, credit checks, and...

Job Advertisement: Payments & Investigations Analyst Location: London (Hybrid) Duration: 12 months (likely extension) Working Pattern: Full Time Role Overview: We are seeking a detail-oriented Payments & Investigations Analyst to join our financial services team. In this pivotal role, you will ensure that daily operational tasks are completed accurately, on time, and in line with our established procedures. You will address issues proactively, maintain operational standards, and enhance our payment-related processes. Key Responsibilities: Manage group email inboxes, ensuring timely responses to all inquiries. Process payment-related investigations daily, resolving outstanding items efficiently. Execute daily cash pooling to meet customer target balances within set deadlines. Ensure all investigations are addressed within 24 hours, keeping all stakeholders informed. Oversee the SAA Messaging database, allocating incoming SWIFT messages to relevant teams. analyse and...

Job Title: Multi-Trade Carpenter (Temp to Perm) Location: Static site (single housing estate) Pay Rate: £26 per hour (PAYE) Contract Type: Temporary to Permanent About the Role: We are currently seeking an experienced Multi-Trade Carpenter to join our team on a temp-to-perm basis. This is a static role based on one housing estate, so you'll benefit from working in a consistent location without the need for daily travel between sites. You will be responsible for carrying out reactive maintenance across social housing properties, ensuring all work is completed efficiently, safely, and to a high standard. Key Responsibilities: Carry out carpentry repairs and maintenance in occupied and void social housing properties Complete reactive maintenance tasks in a timely manner Undertake basic multi-trade duties including plumbing, patch plastering, tiling, and decorating where required Diagnose faults and identify appropriate solutions Ensure all work complies with health and safety...

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high‑quality, resident‑focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: (Apply online only) Umbrella The Role The Housing Manager will lead and develop a high‑performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a...

Interim Dynamics 365 CE Consultant - Remote - £500 per day - 6 Months We're currently recruiting for an experienced Dynamics 365 CE Consultant to join a key client on an initial 6-month contract, working fully remotely. This role is suited to a hands-on functional consultant with strong experience across Customer Service, Field Service, and the Power Platform, capable of leading discovery, shaping solutions, and delivering high-quality CRM implementations in Agile environments. Key Responsibilities: Lead discovery sessions and translate business requirements into scalable Dynamics 365 CE solutions Configure and deliver solutions across Customer Service and/or Field Service modules (cases, SLAs, queues, work orders, scheduling) Design and implement Dataverse models, security roles, and business process flows Build and optimise Power Platform solutions (Power Automate, Model-driven / Canvas Apps) Support end-to-end delivery including configuration, UAT, and...