136 customer service jobs found in Manchester

Customer Service Administrator | Digital Support Salary: £13.13 per hour Hours: 35 hours per week, Monday to Friday Working Hours: 8:30am - 5:00pm Location: Office-based, Manchester City Centre Contract: Temporary to Permanent (initial 12‑week period) Customer Service Administrator - Manchester City Centre We are looking for Customer Service Administrators to join a busy and expanding customer support team based in, Manchester. This is an office-based role focused on assisting customers through online chat and other digital communication channels. This position is well suited to individuals with experience in customer service, administration, contact centres, retail, hospitality, or any customer-facing environment. Strong communication skills and a proactive approach to helping customers are key. Key Responsibilities Managing customer enquiries via online chat in a professional and timely manner Using internal systems to respond to queries and provide accurate information...

New role for 2026 - Customer Service Advisor Manchester | City Centre (Hybrid - 2 days from home) £13.00 to £13.50 per hour + February 2026 Start Looking for a fresh start in the New Year? Ready to kick off 2026 in a role where you're genuinely valued, supported, and encouraged to grow? This is an exciting opportunity to join a friendly, people‑focused organisation that prides itself on delivering exceptional customer experiences. You'll be part of a team that cares about doing things the right way - for customers and for colleagues. The Opportunity You'll join a welcoming Customer Service team handling inbound calls, web chats, and emails, supporting customers with a wide range of queries. Every interaction is about listening, understanding, and providing clear, helpful guidance. This isn't a scripted or high‑pressure environment - it's a place where you're trusted to use your judgement, show empathy, and deliver service you can be proud of. Candidates with experience in...

Job Title: Customer Service Representative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: £30000 per annum plus 5% bonus Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join a Leading Bank as a Contact Centre Operative - Manchester City Centre Temp to Perm | Competitive Salary | Hybrid Working | Career Growth Opportunities Our client, a top name in the banking industry, is looking for enthusiastic Customer Service Representatives to join their vibrant team in Manchester City Centre. This is your chance to grow your career in financial services, with fantastic training,...

Customer Services Representative | Online Chat Support Salary: £13.13 per hour Hours: 35 hours per week, Monday to Friday Working Hours: 8:30am - 5:00pm Location: Office-based, Spinningfields, Manchester City Centre Contract: Temp - Perm (up to 12 weeks initially, with potential to go permanent) Customer Services Representative - Manchester City Centre We are recruiting Customer Services Representatives to join a fast-growing contact centre based in Spinningfields, Manchester. This is an office-based role, supporting customers through online chat and digital channels within the financial services sector. This opportunity is ideal for individuals with experience in customer service, contact centres, retail, hospitality, or face-to-face customer support who are confident communicators and enjoy helping people. Key Responsibilities Handling online chat customer enquiries in a professional and timely manner Responding to financial services queries using internal systems and...

Admin / Customer Service Assistant Transport Industry – Manchester Area We are currently looking for an Admin / Customer Service Assistant to join our busy transport office based near the M40 postcode. Candidates must have prior experience working in an office-based environment. Applications without this experience cannot be considered. Pay: £12.21 per hour Hours: Monday to Friday, 8:00am – 4:00pm Contract: Temporary, long-term (with potential to become permanent) The Role: This is a varied office-based role supporting both administration and customer service functions. Duties will include: * Handling customer enquiries in a professional and friendly manner * General administration and data entry * Updating records and documentation * Using Microsoft Word and Excel for day-to-day tasks The Ideal Candidate: * IT literate with good knowledge of Word and Excel * Strong customer service skills * Accurate with data entry and attention to detail * Reliable,...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service / Sales Order Specialist - Minimum 2 years' experience  Location: Worsley, Manchester (Hybrid – 2 days office / 3 days home) Salary: £31,665 per annum Hours: Full time, 37.5 hours per week Contract: Ongoing temporary role with strong potential to become permanent BOC Limited, a Linde company, is currently recruiting for an experienced Customer Service / Sales Order Specialist to join their Customer Service Centre in Worsley, Manchester. This is an ongoing temporary opportunity that is expected to lead to a permanent position. This role is an elevated version of the standard customer service position and will suit someone comfortable working with complex processes, conducting in-depth investigations, and operating with a high level of autonomy. Key Responsibilities Managing complex customer and sales order queries from start to resolution Investigating and resolving issues across multiple systems Working at pace while balancing competing priorities...

We are seeking a motivated and enthusiastic Customer Services Executive to join our client's growing team based in Warrington. The rate of pay is £12.80 per hour. This is a full-time role working fixed shifts and the hours of work are: - 8:30am to 5pm Your Time at Work As a Customer Service Executive, you will be the first point of contact for our customers, ensuring every interaction is handled professionally, efficiently, and with care. You will manage customer queries via phone, email, and live chat, while working closely with other departments to resolve issues and improve the customer experience. Key Responsibilities: - Responding promptly and professionally to customer enquiries. - Managing incoming calls, emails, and chats, ensuring high customer satisfaction. - Resolving customer issues efficiently and empathetically. - Maintaining accurate records of customer interactions using CRM systems (Creatio CRM) - Liaising with internal teams to follow up on...

Are you organised, reliable, and looking for an admin role based in Warrington? We're recruiting a Customer Service & Admin Coordinator - Automotive Repairs to join a well-established business providing automotive parts repairs for vehicles. This is a friendly, fast-paced environment where full training is provided, and there's a clear path from temp-to-perm employment. What will you be doing as a Customer Service & Admin Coordinator? Taking customers contact information, address details, and current location to access their account Asking customers a series of questions to understand what repair is needed and how the damage occurred Booking jobs for engineers via email or the online system Checking engineers availability and assigning repairs where possible Directing customers to the nearest walk-in store if engineers diaries are full Noting and updating the system of any changes or cancellations to appointments Liaising with other departments about jobs you've built...

Customer Service Advisor Are you looking for temporary work in Birkenhead for at least 3 months? If you are passionate about helping customers, building genuine relationships and problem solving under pressure, Red wants to speak to you. Red Recruitment is recruiting Customer Service Advisors to work in a customer service centre in Birkenhead. You will be working for one of the UKs highest quality outsourcers on a temporary basis. This role will be answering inbound customer service calls and supporting customers to resolve their queries. The hourly rate is £12.21 per hour and this is a full-time, office-based role. The start date for this role is 23rd February for a 3 month period with the potential to progress into a permanent role. Benefits and Package for a Customer Service Advisor: Salary: £12.21 per hour Hours: 40 hours per week: Monday to Friday, 8am - 8pm, Saturday and Sunday 8am - 6pm, Contract Type: Temporary Location: Birkenhead Start date: 23rd February Full...

Our client, an international engineering and manufacturing organisation based in the Barnsley area, is now looking to recruit an experienced Customer Service Administrator / Sales Administrator to join their team. The successful canddiate must have either extensive B2B customer service experience OR experience from within a very similar role. The successful candidate MUST be an excellent communicator, and be able to operate and improvise under pressured timescales, and handle numerous issues all at once!!! Key Responsibilities * Respond to service enquiries via multiple channels including email and telephone * Manage and send service contract renewals * Maintain and administer the service library and related documentation * Liaise with site representatives to schedule and confirm dates for services * Collect and record feedback on quotations and contract renewals * Provide general support to the Service Department team to ensure efficient operations Ideal Candidate...

Are you passionate about delivering outstanding customer service? Join our client, a leading manufacturing company in the industrial vehicle sector, and play a key role in ensuring customer satisfaction! With an immediate start available, this is your chance to thrive in a dynamic environment. Responsibilities: Co-ordinate customer order fulfilment with precision. Liaise with site production and keep customers updated on delivery status. Process customer sales orders efficiently using the ERP system. Raise stock replenishment orders as needed. Manage and update customer portals for key accounts seamlessly. Establish, manage, and update customer price lists accurately. Input Bills of Materials (BOMs) for parts in manufacture, liaising with the Commercial & Manufacturing team as required. To excel in this role, you'll need to showcase: A confident and professional manner when dealing with customers. A self-motivated attitude paired with a desire to learn. Strong...

Job Opportunity: Multi-Skilled Plasterer Location: Manchester, UK Duration: Long-Term Temporary Start Date: ASAP Rate: £20 Per Hour - CIS We are seeking an experienced Multi-Skilled Plasterer to start immediately, working across the Manchester area. This is a long-term opportunity for the right candidate, covering fit-out, refurbishment, general maintenance, and repair works. Responsibilities: Undertake plastering works, with a strong focus on damp proofing Carry out first-fix stud walling Complete basic plumbing, patch plastering, tiling, groundworks, and other general maintenance tasks Install kitchens, bathrooms, and associated fittings Work independently or as part of a team to meet project deadlines Ensure all work is completed in line with health and safety regulations Requirements: Previous experience in social housing or customer-facing roles NVQ or equivalent qualification Valid UK driving licence with fewer than 6 penalty points Strong communication and...

Job Title: Checkout Operator  Location: Manchester  Pay Rate: £12.21p/h Hours: Part-time (20 hours a week) - 3pm-6pm mon – Thursday 8am-4.15pm Sunday Contract: Temp to Perm (after 12 weeks) Assist Resourcing are looking for Checkout Operators in Manchester to work with our client, who is the largest non-food wholesaler in the UK.   Employee Benefits: Immediate Starts: Begin earning immediately Weekly Pay: Payday every Friday Overtime Opportunities: Boost your earnings Excellent Facilities: Comfortable break areas Vending machines Subsidised canteen Free, secure car parkingProfessional Development: Full training Free upskilling opportunitiesHours: Part-time hours   Roles & Responsibilities: Accurately process customer purchases and invoices at the checkout. Provide excellent customer service and respond quickly to checkout calls. Stay alert to prevent mistakes, fraud, or theft. Follow correct procedures for discounts, overrides, refunds, and special orders (with manager...

Job Title: Shop Floor Assistant Location: Manchester  Pay Rate: £12.21p/h  Hours: Full Time hours - 35 hours a week Week 1 -  Monday to Wednesday10am to 5.30pm, Thursday 10am to 5.45pm, Friday 9am to 4.15pm. Week 2 - Mon to Wed 11am to 6.30pm, Thursday 11.15am to 6.30pm, Sunday 9am to 4.15pm.  Experience: Minimum 6 months experience required Contract: Temp to Perm (after 12 weeks)   Assist Resourcing are looking for Shop Floor Assistants in Manchester to work with our client, who is the largest non-food wholesaler in the UK. You must have between 6 and 12 months experience in a similar type of role for your application to be considered.    Employee Benefits: Immediate Starts: Begin earning immediately Weekly Pay: Payday every Friday Overtime Opportunities: Boost your earnings Excellent Facilities: Comfortable break areas Vending machines Subsidised canteen Free, secure car parkingProfessional Development: Full training Free upskilling opportunitiesCareer Growth: Excellent...

Looking to fill a gap on your CV? Need a job with a purpose? You could be moments away from making an application to AQA, a company that makes a considerable impact within the world of education. Not only will this role provide you with a fulfilling purpose, it'll also be a great opportunity to gain experience of key skills. You'll play an important role within our busy and dynamic team. Tasks include preparing materials for our training events, using bespoke software (with full training), supporting meetings and working closely with colleagues to ensure that effective marking and moderation can take place. All we ask is that you can demonstrate your: excellent attention to detail exceptional planning and organisation skills ability to work to tight deadlines and under pressure good customer service and IT skillsFrom day one we'll make sure you're fully equipped and trained. You'll become part of a diverse and supportive team where you'll be playing a vital role in ensuring...

FM Customer Service Advisor Location: Manchester City Centre Full-Time | 4 months temp with a view to go permanent for the right candidate We're looking for an organised and customer-focused FM Customer Service Advisor to join our busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all facilities management (FM) service requests. As the first point of contact for FM issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for FM-related queries via phone. Log, allocate, and update service requests accurately within the CAFM system. Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders. Monitor planned and reactive...

NOW HIRING: Experienced HGV 2 Hiab Driver Location: Manchester | Temp to Perm Opportunity Looking for your next challenge? Join a leading National Plant & Tool Hire company! We're on the hunt for a skilled HGV 2 Hiab Driver to deliver and collect equipment at our busy Manchester depot. What’s in it for you? ✅ Competitive Pay: £17.93 per hour (Inclusive of Holiday Pay, optional) ✅ Monday - Friday: 06:30 - 15:30 – Enjoy your weekends! ✅ Immediate Start: Hit the ground running with an immediate start available. ✅ Temp to Perm: Show us your skills and make it permanent! Your Day-to-Day: Loading, unloading, and delivering equipment to customer sites. Carrying out equipment demonstrations and ensuring accurate hire checks & paperwork. Keeping Health & Safety top of mind when operating the Hiab. Delivering outstanding customer service every time. What We Need From You: Current HGV 2 Hiab Licence (min 2 years experience). Valid Driver CPC & 35 hours...