158 customer service jobs found in Manchester

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is...

Customer Service & Ecommerce Support Representative - Manchester £13.00 - £13.50 per hour | 12‑Week Temp Contract → Permanent Opportunity Ready to join a fast‑growing online brand during an exciting period of expansion? We're building our Manchester Customer Experience team and looking for enthusiastic, digitally‑savvy Customer Service Representatives who love helping customers and thrive in a busy ecommerce environment. This is a fantastic chance to join a business scaling rapidly - with new products, new markets and huge opportunities for progression. 🌟 What You'll Be Doing As part of our Ecommerce Customer Service team, you'll be the friendly, knowledgeable voice behind our brand - supporting customers across live chat, email and online platforms. Every day brings something different. You will: Respond to customer enquiries via live chat, email and online ticketing systems Support customers with orders, deliveries, returns, refunds and product questions Troubleshoot...

Temporary Customer Service Coordinator ASAP - Ongoing Salford, Manchester Parking onsite and close to tram stops Monday-Friday (May include the odd Saturday and take a day off in lieu) 10am-7pm (Saturday hours will be different) Fulltime in the office £13 per hour Are you ready to jump into a dynamic and fast-paced environment? Our client, a leading UK-wide logistics company, is on the lookout for a Temporary Customer Service Coordinator to help deliver exceptional same-day and time-critical services. If you thrive in a busy atmosphere and are eager to take on a role that could pave the way for future client account management, this opportunity is for you! As a Temporary Customer Service Coordinator, your day-to-day tasks will include: Coordination: Meet customer Service Level Agreements (SLAs). Supporting Drivers: Address and resolve day-to-day queries from drivers to ensure seamless operations. Collaborating with Colleagues: Work closely with teams across operations...

Admin / Customer Service Assistant We are currently looking for an Admin / Customer Service Assistant to join our busy transport office based near the M40 postcode. Pay: £12.71 per hour Hours: Monday to Friday, 8:00am – 4:00pm Contract: Temporary, long-term (with potential to become permanent) The Role: This is a varied office-based role supporting both administration and customer service functions. Duties will include: * Handling customer enquiries in a professional and friendly manner * General administration and data entry * Updating records and documentation * Using Microsoft Word and Excel for day-to-day tasks The Ideal Candidate: * IT literate with good knowledge of Word and Excel * Strong customer service skills * Accurate with data entry and attention to detail * Reliable, organised, and a good team player Candidates without the experience cannot be considered. What’s on Offer: * Modern working environment * On-site car parking *...

This is an excellent opportunity for a Temporary Customer Service Advisor (Days & Nights) to provide outstanding support to service users in a not-for-profit setting. The role requires strong communication skills and the ability to handle enquiries efficiently and professionally. Client Details This not-for-profit organisation in Stockport is committed to providing essential services and support to the local community. As a well-established medium-sized organisation, they play a vital role in improving the quality of life for individuals in the area. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction...

Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: £27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working closely with...

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for...

The Customer Service Scheduler will coordinate schedules and appointments efficiently for engineers & customers. This temporary role in Preston requires excellent organisational skills and a focus on delivering high-quality customer service. Client Details This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence. Description Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards. Provide administrative support to the customer service department as needed.Profile A...

Location: Ossett / Wakefield  Hours: Monday to Friday, 7:30am – 5:00pm (1 hour lunch)  Salary: £28,714 per annum  Contract: Temp to Perm  Start Date: ASAP    We are recruiting for a Customer Service Advisor to join a busy depot in Ossett, Wakefield.    Our client is a leading provider of temporary welfare and accommodation solutions for construction, infrastructure, and industrial projects across the UK. The business supplies and maintains site cabins, welfare units, portable offices, and storage containers.    This is a great opportunity for someone with strong administrative and customer service experience who enjoys working in a fast-paced environment.    The Role: Handling customer enquiries via phone and email   Processing orders and updating internal systems   Coordinating deliveries, collections, and bookings   Providing general administrative support to the depot team   Managing customer queries professionally and efficiently   Processing damage charge outs for...

Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

ASAP START* We have several ongoing temporary roles for our well-known client based in Morley. If you are experienced in customer service - call centre, hospitality, retail, or any customer facing role then this role may be for you! This is a Hybrid role after training with just 2 days a week in the office Shift pattern is a 3 week rotation as follows: Week one - Monday to Friday 08:00 - 16:30 Week two - Monday to Friday 09:30 - 18:00 Week Three - Monday to Saturday - 08:00 - 16:30 with one day off during the week. Training is FULLY OFFICE BASED FOR 5 WEEKS - NO TIME OFF CAN BE TAKEN IN THIS PERIOD (1st JUNE - 5th JULY APPROX) . The hours will be one week of 8:30 - 16:00, followed by a grad bay for 4 more weeks all of which will be in the office, initially grad bay will be 8:00-16:30 with a move to shifts on week three. £12.71ph The role: As a Customer Service Advisor, you will provide a primarily telephone-based, high-touch service to our Premium customers....

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...

Customer Service Advisor Trainer Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manager Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre...

General Builder Location: Manchester (UK) Salary: Competitive – DOE Job Type: Full-time / Ongoing Contract Work About: Our client is a trusted nationwide property maintenance, building and compliance partner, delivering high-quality solutions across residential, commercial, care homes, retirement living, education, and public sector environments. With over 25 years of industry experience, they pride themselves on quality workmanship, compliance, and long-term client relationships. The Role: We are seeking reliable and skilled General Builders/ Multi Traders who can carry out a wide range of property maintenance and building tasks to a high standard. You will work across a variety of properties completing reactive maintenance, planned repairs, and refurbishment works. This is an excellent opportunity for someone who takes pride in their work and enjoys working across multiple trades. Key Responsibilities: * General property maintenance and building works *...

Multi Skilled Tradesperson (PPM Cover – Immediate Start) £21/hr CIS Location: Manchester Hours: Monday to Friday, 08:30 – 17:00 Start Date: ASAP Type: Temporary – Sickness Cover We are currently working on behalf of a large Multi Skilled Tradesperson to recruit an experienced Multi Skilled Tradesperson to provide short-term sickness cover within the team. This is an excellent opportunity to join a well-established residential development in Manchester, supporting day-to-day maintenance operations across two residential towers. Working within a structured Build to Rent environment, you will be part of a professional on-site team supporting a high-quality residential community. We are seeking a skilled and experienced Property Maintenance Operative / Multi Skilled Tradesperson to support our client, a leading provider of Build to Rent accommodation in Manchester. Multi Skilled Tradesperson Key Responsibilities Carrying out planned preventative maintenance (PPM) tasks...

Staffline is currently recruiting for, HGV Class 2 AM Multi-Drop Drivers based in Bury, Radcliffe. Days - Monday - Friday Days £16.38 - Weekend Days £20.48 - Monday - Friday Overtime hours After 45 Hours £21.79 - Weekend Overtime applicable after 45 Hours £25.88 - Bank Holidays £24.57 Weekly £50 Multidrop Delivery Bonus Start times are between 04:00 - 07:00 Shifts range from 8-12 hours, with a guaranteed minimum of 8 hours paid. Rota's available: - 5 on 3 off Newly passed drivers are welcome to apply! Your Time at Work This role involves conducting store deliveries from our client's Bury premises, operating a tail lift for caged food product deliveries, providing excellent customer service, and engaging in physical work handling fresh, frozen, and chilled produce . Our Perfect Worker - Valid Category C driving license. - Newly passed drivers are welcome to apply. - Experience in retail multi-drop deliveries. - No more than 6 penalty points on your...