21 customer service jobs found in Newcastle upon Tyne

Customer Service Advisor Newcastle upon Tyne- 5 days Onsite Contract role (6 months) Day rate- competitive TBD The Role Join our clients Customer Service Team at the Newcastle Contact Centre to support the personal lending business of a major financial Business Solutions. We are seeking professional, confident individuals to handle high-volume customer enquiries and ensure a positive experience every time. Key Responsibilities Customer Support: Acting as the first point of contact for personal loan enquiries via inbound calls. Accuracy: Maintaining up-to-date, precise customer records in a fast-paced environment. Compliance: Managing sensitive data strictly in line with GDPR requirements. Performance: Consistently meeting KPIs, including Average Handling Time and Service Levels. Requirements Mandatory: Previous experience in a Call/Contact Centre and Customer Service. Desirable: Background in Financial Services, Personal Loans, or CRM systems. Skills: Strong...

Job Tittle: Customer Service Advisor Location: Boldon Colliery Salary/Hourly Rate: £12.37 Job Type: Temporary ongoing - may lead to perm contract Working hours/days: 5 days out of 7 - Monday - Sunday, Between 8am-6pmHR GO Recruitment are looking for an enthusiastic and energetic character to join one of the professional services companies based in Boldon Colliery as an Customer Service Advisor. The ideal candidate will be customer service focused, able to work as part of a team or individually.. You will be responsible for handling calls and queries in a polite and professional manner. General Duties of Customer Service Advisor: Handling incoming calls from customers regarding furniture deliveries and product quality queries Providing updates on delivery schedules, tracking information and order status Assisting customers who have received damaged, faulty or incorrect items Logging delivery or quality issues accurately on the internal system Liaising with warehouse, logistics...

Customer service advisor 12-Month Fixed-Term Contract Location: Durham Hourly Rate: £12.60-£18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract. This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures, maintaining high levels of...

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities · Prioritise and process customer queries and requests...

Customer Services Sales Advisor +6 months + +On site working in Newcastle - hybrid +£11-£15 ph Skills: +Customer Service within Banking experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Sales Advisors putting our customers at the heart of everything we do every day. Is that you? Do you have a passion for helping make things simple and easy for customers? Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas? Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it...

Customer Services Advisor +6 months + the option to go permanently +On site working in Newcastle +£12-£15 ph Skills: +Customer Services experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for...

Customer Service Representatives - Call Centre Environment Newcastle £rate per hour dependent on relevant experience Start date: Early May Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to...

Are you an experienced Receptionist or Administrator who enjoys meeting new people and working in different environments - and are available for ad hoc, short‑notice work, including occasional one‑day cover? We're building a team of reliable Receptionists and Administrators to support our fantastic clients across Newcastle City Centre. You'll work on a range of short-term temporary assignments, covering holidays, absences, and busy periods. Position: Ad hoc Receptionist Working Hours: Monday - Friday Hourly Rate: £13 - £13.50 per hour Assignment Dates: Flexible, ad‑hoc dates to support increased demand during peak periods - including short‑notice, one‑day, or occasional cover assignments Location: Newcastle City Centre Responsibilities: Greet visitors and provide them with a warm welcome, ensuring a positive first impression. Maintain a tidy and organised reception area. Assist with general administrative tasks, including data entry and photocopying. Manage incoming calls,...

Tyre Fitter We are recruiting for an experienced Tyre Fitter to work for our client who are in Newcastle Upon Tyne. THE DUTIES: * Provide excellent customer service and clear communication regarding work carried out. * Diagnose tyre-related issues such as punctures, uneven wear, and valve faults. * Follow health & safety procedures and always company guidelines. * Safely jack up vehicles and remove/fit tyres using appropriate tools and equipment. ESSENTIAL QUALIFICATIONS: * Previous experience being a Tyre Fitter is essential. * Must be physically fit and able. THE HOURS: Monday – Friday: 8:00am - 5:30pm THE PAY: You will earn an hourly rate between £22 - £27 per hour If you’re interested in this position, please give Louise a call, details are below: Louise Bowles Recruitment Consultant

Are you ready to make a difference in an admin setting? We are on the lookout for a Temporary Administrator to join our valued client based in Gateshead. If you're eager to contribute to a varied environment and leave a lasting impact, this role is perfect for you! Position Overview: Role: Temporary Administration Support Contract Type: Temporary Hourly Rate: £13 - £13.50 per hour (depending on experience) paid weekly through OA Start Date: ASAP Contract Duration: Temporary support for a minimum of one month, with potential to extend. Location: Gateshead Working Pattern: Monday - Friday Hours: Full-time Your Responsibilities: As a Temporary Administrator, you will be an essential part of our team. Your key responsibilities will include: Supporting the internal team with customer service tasks Placing and raising sales and purchase orders Completing bookings from suppliers Assisting with customer queries Expediting purchase orders Coordinating deliveries to customers General...

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Group Sales Advisor. Be part of the movement - and play your part.   About the role   As part of the DFDS Group Sales team, you will play a key role in driving revenue growth and delivering exceptional service to our B2B and group customers across all routes. This is a commercially focused position where strong relationship management, attention to detail, and a proactive mindset are essential. You will take ownership of group reservations from initial enquiry through to final travel, ensuring a seamless end-to-end experience while maximising sales opportunities and supporting wider business objectives. Please note - This role is a Fixed Term Contract for 6 months, working 3 out of 5 days per week, on a 24 hour...

Spire Healthcare Washington | Bank Porter | Free Parking | Excellent Benefits Spire Washington Hospital is looking for an experienced and motivated Bank Porter to join our dedicated Facilities team. This role is essential in helping us deliver the highest standards of patient care and ensuring our hospital runs smoothly, safely and efficiently. About the Role As a Bank Porter, you will provide vital support across the hospital, including the safe movement of patients, equipment and supplies. You will work as part of a close-knit team, covering a range of shifts including days, afternoons and nights. This is a flexible bank position, ideal for individuals looking to balance work with other commitments while contributing to exceptional patient experience. Duties and Responsibilities: * To transfer and guide patients safely around the hospital, as required, in a caring, sympathetic and professional manner * Move clinical equipment, medical supplies, goods and other items as...

Join Our Team as a Temporary Sales Administrator! Location: Sunderland Hours: Monday to Friday, full time Pay: £13.50 per hour Contract: Temporary ongoingAbout the Role We're looking for a dynamic Sales Administrator to join our valued client in a busy, friendly office team in Sunderland. This is a great opportunity to support a welcoming group of colleagues while developing your skills in a professional, fast-paced environment. If you thrive in a fast-paced environment and provide great customer service, we have the perfect opportunity for you! Key Responsibilities Support the sales team with quotes, proposals, and follow-up documentation Manage customer enquiries via phone and email, providing timely and helpful responses Update and maintain customer records with precision Coordinate with internal departments to ensure seamless operations Assist with invoicing, purchase orders, and general administrative tasks Schedule meetings, calls, and manage diaries for the sales team...

Rewards and Benefits on Offer; * A highly varied and interesting role, working in a fast-paced environment. * Employer pension scheme. * Free onsite parking. * Opportunity for permanent roles for the right candidate. * Permanent Dayshift role. The Hours You’ll Work; * Permanent day shift * 08.00am till 16.30pm The Pay You’ll Receive; * £13.90 MTrec’s New Opportunity; * MTrec are currently recruiting for a well-established manufacturing firm based in the Shildon area. The Job You’ll Do; * Providing quotations and checking product availability * Inputting customer orders onto ERP system applying internal process and policies, and tracking progress through to successful delivery * Replenishing EMEA site inventory * Providing update on orders * Managing orders priorities * Collaborating with Supply Chain and Logistics departments About You; * Customer service qualification * Strong Excel skills * Previous Admin experience *...

Train Presentation Supervisor (Day & Night Shifts) – Valid UK Driving Licence Required North East & North West regions – Darlington, Carlisle, and Newcastle £17.34 per hour (Day Shifts) / £18.26 per hour (Night Shifts) + overtime opportunities Lead Your Team, Make an Impact, and Build Your Career in Rail! Step into a hands-on leadership role where you’ll make a real difference to the passenger experience. As a Train Presentation Supervisor, you’ll ensure every train meets the highest standards of cleanliness and presentation while leading and supporting a team across multiple sites. The Role & About You In this role, you’ll lead a team of around 35–40 people, including Team Leaders and Train Presentation Operatives, across multiple sites. You’ll be responsible for planning and coordinating daily operations, monitoring performance, supporting your team, and ensuring consistently high standards of cleanliness, safety, and presentation. This position is ideal for a...

Launch Your Career in Education Milk Education is currently recruiting motivated and enthusiastic Unqualified Teaching Assistants to support pupils across EYFS, KS1 and KS2 in primary schools throughout South Tyneside. This opportunity is ideal for individuals with relevant experience working with children, recent graduates looking to gain classroom experience, or those with transferable skills from roles such as youth work, coaching, mentoring, or care. No formal TA qualification is required — just the right attitude, experience, and passion for supporting young learners. Unqualified Teaching Assistant - Key Roles & Responsibilities As an Unqualified Teaching Assistant, you will: Unqualified Teaching Assistant - Classroom Support * Assist the class teacher in delivering engaging and structured lessons * Support pupils in understanding tasks and completing work * Prepare and organise classroom resources and learning materials * Maintain a positive, focused and inclusive...

Administrator Fleet Hire Desk Assistant 3 months contract £12.85 PER HOUR A valid driving licence is required for this position To assist the Fleet Hire Desk and Contract Supervisor and the Fleet Business Manager in the day to day hiring operation. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract compliance is maintained. Duties and responsibilities Administrator Fleet Hire Desk Assistant Listed below are the responsibilities this role will be primarily responsible for: Co-ordinate and process on & off hire requests, including verifying rates, allocation to authorised suppliers and provide the service in accordance with our policies / procedures. Accurately / efficiently record vehicle, plant and equipment hire data on to the Fleet Management System and record as required within a timely manner. Record vehicles on our insurers Motor Insurance database, ensuring vehicles are recorded on / off the insurance...

Housing Support Officer – 6 Month Contract - 28 Hours Per Week - £16-£18/hr (Umbrella) Join a well-established Housing Association in a fulfilling role that truly makes a difference to people’s lives. This Housing Support Officer position offers the chance to support vulnerable customers across a supported housing setting in Middlesbrough, helping them to build independence, improve wellbeing, and live safely in a secure and welcoming environment. The role operates on a rolling contract, providing consistent and stable work at £16-£18 per hour via umbrella, working 28 hours per week. As a Housing Support Officer, you’ll be delivering person-centred support, working closely with individuals to develop tailored support plans, promote safety, and empower them to take positive steps forward. You’ll provide both one-to-one and group support while ensuring the service remains safe, compliant, and customer-focused. We’d love to hear from anyone with experience as a Housing Support...

CSCS Joiner Required in Newcastle NE27 Duration 2 Months 8.00 - 17.00 Mon-Fri £24ph Duties will include: * Keeping site Tidy, Storing materials in line with policy, assisting trades on site. * You will be working on a Commercial fit out on a Live Building with customers & Puplic in close proximity. Requirements for the position: * A valid CSCS Card (Blue or Gold an advantage) * Experience on high end Commercial Fit out * Tools required to complete 2nd fix joinery * Previous experience on site * Full PPE * References upon request from previous employers. Benefits: We’re focused on delivering the best services to our contractors. All our offers are continually updated as we’re dedicated to giving our contractors the best deals we can find on everything from PPE to high-street discounts. We have access to over 3000 high-street discounts for you to make the most of. This includes everything from: * Money off your weekly shop in a range of supermarkets *...

About this Role: We are currently recruiting for experienced Industrial Electricians to join a nationwide electrical contractor working across commercial and industrial environments. This is a field-based role involving regular work away from home during the week, delivering high-quality electrical installations, testing, and maintenance services for a variety of clients. The ideal candidate will be flexible, professional, and comfortable working as part of a team while liaising directly with customers on site. Job Responsibilities: * Carrying out electrical installations in commercial and industrial settings * Completing electrical testing and inspection works, including EICR where required * Fault finding, maintenance, and upgrade works on existing electrical systems * Working safely at height using appropriate access equipment * Ensuring all work complies with BS7671 and current health & safety regulations * Liaising with clients and site teams to ensure...