164 customer service jobs found in Stockport

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Looking for an experienced customer service advisor, supporting a fast‑paced and challenging 24/7, 365‑day Facilities Management environment. The role focuses on delivering high‑quality customer service and operational support. The role is Fully office based and is a temp to perm position. Job role: Provide excellent customer service across all communication channels, handling every interaction professionally. Work towards agreed SLAs and KPIs to meet contractual targets. Communicate with customers, engineers, and managers to resolve queries quickly and keep the Helpdesk running smoothly. Manage customer enquiries professionally, taking ownership to resolve issues and support complaint handling when needed. Respond to customer requests within required timescales to meet SLA and KPI expectations. Log, update, and complete all jobs accurately in the Helpdesk system. Follow all relevant procedures and approval processes to maintain compliance and audit standards. Understand...

Job Title: Night Shift Customer Service Advisor Location: Angel Square Contract: Fixed-term until 31st December Salary: £12.70 - £14.00 per hour Role Overview We are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment. Key Responsibilities Handle inbound calls from customers with empathy, professionalism, and care Support individuals at sensitive and emotional times, ensuring a high level of customer service Accurately record customer information and maintain detailed case notes Complete associated administrative tasks in line with company procedures Work collaboratively within a small team to ensure service levels are maintained Adhere to data protection, compliance, and internal policies Skills &...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working...

Customer Service Administrator 📍 Warrington 🕒 Monday - Friday | 8:00am - 5:00pm (1-hour lunch) 💷 £13.46 per hour We're currently seeking a confident and engaging Customer Service Administrator to join a busy office-based team in Warrington. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and has a strong interest in building positive client relationships. About the Role This position will see you supporting clients with account-related queries, maintaining accurate records, and ensuring excellent service is delivered at all times. While the role sits within a financial/accounts environment, full training will be provided, so prior experience in this specific area is not essential. What We're Looking For We're keen to speak with individuals who are: Confident and personable with a natural ability to engage others Strong communicators, both over the phone and via email Outgoing and comfortable speaking with a...

you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY - Who We Are: We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including...

Customer Service Admin - Planning (Temp to Perm) Bradford - BD6 £12.71 per hour Full-time | 40 hours per week between 7am - 7pm Hybrid IMMEDIATE START We're currently recruiting for a Customer Service Admin in the planning dept. This to join a well-established company based in Bradford. This is a temp-to-perm opportunity, ideal for someone with administrative and customer service skills who is looking to secure a long-term role with a reputable organisation. The Role: * Managing customer enquiries via phone and email * Scheduling and coordinating planning activities efficiently * Updating internal systems and maintaining accurate records * Liaising with internal teams to ensure smooth day-to-day operations * Delivering a professional and efficient customer experience at all times What We're Looking For: * Strong communication and organisational skills * Previous administration and/or planning experience preferred * Good attention to detail and confident IT skills *...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

Role: Customer Service Advisor Contract: 3 months Location: Macclesfield, UK (on-site) Working shifts: Monday to Friday (Full time) Working pattern: 8:30am to 5:15 pm (37.5 working hour/week) Job Purpose To provide a high-quality front-line customer service experience by resolving a broad range of customer enquiries received face to face and via telephone. The postholder will ensure customers receive efficient, professional, and timely support, aiming to resolve enquiries at the first point of contact wherever possible. Key Responsibilities Respond to customer enquiries and service requests received in person and over the telephone in a professional and customer-focused manner. Resolve customer issues efficiently at first point of contact wherever possible, escalating complex matters where appropriate. Accurately update and maintain customer records and service requests using relevant IT systems and databases. Ensure compliance with relevant regulatory, legal, and...

Customer Services - nights Rawtenstall 4 on 4 off - 12.30  -  8PM DBS required £12.77 per hour About the Role We’re currently recruiting a Evening Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You’ll Be Doing As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a...

Customer Services Team Leader – Nantwich – Permanent – £27,000 We are currently seeking an experienced and proactive Customer Services Team Leader to join our client’s organisation based on the outskirts of Nantwich. This is an excellent opportunity for an individual with strong leadership skills and a customer-focused approach to support and develop a busy Customer Services function within a fast-paced environment. Supporting the wider business, duties will include: * Co-ordinating the customer services function and team to ensure smooth and efficient operations * Allocating and prioritising workloads effectively across the team * Leading, motivating, and developing team members through training and coaching * Managing holiday and absence cover to maintain service levels * Implementing procedures and systems to improve operational efficiency * Managing a busy switchboard and handling a high volume of inbound calls * Screening calls, taking messages, and responding to...

Join our growing team at Anglian Home Improvements, a leading provider of high-quality installation services for windows, doors, conservatories, and roof trims. We pride ourselves on delivering exceptional craftsmanship and excellent customer service. We are looking for skilled installers to help us continue our tradition of excellence. The Role Due to continued growth and demand, we are seeking experienced self-employed Window & Door Installers to join our hardworking team. In this role, you will be responsible for the precise installation of our fantastic products in and around the local area. You will work closely with clients to ensure that all installations meet our high standards of quality and safety. Key Responsibilities Install and fit windows & doors with precision and care. Install and secure products using the appropriate tools and techniques. Accurately measure and cut materials for optimal fitting. Complete interior and exterior finishing work, including...

Location: Stockport and surrounding areas Rate: £19.00 per hour (CIS) Job Type: Long-term ongoing contract We are currently recruiting for an experienced Painter & Decorator to join a busy maintenance team carrying out works within social housing properties and communal areas throughout the Stockport region. Duties and Responsibilities Internal and external painting and decorating works within occupied and void social housing properties. Preparation of surfaces including filling, sanding, stripping, and making good prior to decoration. Painting walls, ceilings, woodwork, doors, skirting boards, and communal areas. Carrying out minor repair works as required before decorating. Working within occupied homes while maintaining high levels of customer service and professionalism. Ensuring all work is completed to a high standard and in line with health and safety requirements. Accurately completing job sheets and reporting any additional works required. Requirements Previous...

Job Description: CareerMakers Recruitment are currently recruiting for an experienced 7.5T Driver on behalf of our client based in the Bredbury area. This is a great opportunity for a reliable and hardworking driver looking for ongoing work with a well-established company. Shift Pattern: * Monday to Friday * 08:00 start Duties Include: * Multi-drop deliveries and collections * Completing daily vehicle checks * Loading and unloading deliveries when required * Ensuring all paperwork is completed correctly * Providing excellent customer service Pay Rates: * £15.14 per hour PAYE * £16.90 per hour including holiday pay Requirements: * Valid UK 7.5T (C1) Licence * Valid CPC & Digi Tacho Card * Minimum 1 year 7.5T driving experience required * Previous multi-drop experience preferred * Good communication skills and professional attitude * Reliable and punctual This is an ongoing role with immediate starts available for the right...

Closing date: 12th June 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Specialist Coach (Employment) to join us! You’ll contribute to the Be Well partnership which is an innovative new partnership formed to transform lives, empower communities, raise aspirations and connect people to opportunities. The role is to manage a caseload of people who have experienced long term health problems and help them to gain good quality employment. What we’re looking for: * Significant experience of working with vulnerable unemployed people to help them on their journey into work *...

Case Advisor Manchester City Centre Hybrid working, min 2 days per month in the office Full-time, 35 hours per week On-going temporary contract which could lead to a permanent opportunity £15.08 per hour Office Angels are currently recruiting for a Case Advisor to join our client based in Manchester City Centre. Duties will include: Handle customer complaints via phone and email, ensuring timely resolution and follow-up communication Arrange and lead initial enquiry meetings with customers Review, analyse and summarise complex case information Manage your own caseload, working closely with colleagues across the organisation Support customers by arranging and recording complaint calls where needed Follow safeguarding procedures to protect children and vulnerable adults Provide cover and assistance to team members as required Any other reasonable duties as may be assigned from time to timeWe are looking for candidates with: Experience of dealing with complaints and providing...

Case Advisor Manchester City Centre Hybrid working, min 2 days per month in the office Full-time, 35 hours per week On-going temporary contract which could lead to a permanent opportunity £17.29 per hour Office Angels are currently recruiting for a Case Advisor to join our client based in Manchester City Centre. Duties will include: Handle customer complaints via phone and email, ensuring timely resolution and follow-up communication Arrange and lead initial enquiry meetings with customers Review, analyse and summarise complex case information Manage your own caseload, working closely with colleagues across the organisation Support customers by arranging and recording complaint calls where needed Follow safeguarding procedures to protect children and vulnerable adults Provide cover and assistance to team members as required Any other reasonable duties as may be assigned from time to timeWe are looking for candidates with: Experience of dealing with complaints and providing...

An exciting opportunity has arisen for an experienced Highway Inspector to come and join a busy client in the North West. The experienced Highway Inspector  will be responsible for investigating highway maintenance issues raised by residents, diagnosing and identifying solutions to problems and identifying appropriate highway maintenance work. You will keep customers informed on progress whilst planning the delivery of the work. The main duties of the experienced Highway Inspector are: Carry out highway inspections, assessments, and site investigations to identify required maintenance and repair works. Investigate highway maintenance issues raised by residents and stakeholders, identifying practical and cost-effective solutions. Plan, coordinate, and oversee highway maintenance and repair works to ensure delivery to required safety and quality standards. Supervise highway operatives and repair teams, ensuring safe and effective use of labour, plant, and materials. Maintain...

Job Specification: Joiner Locations: Covering the Northwest - Manchester, Blackpool, Lake District & Stoke Employment Type: Contract / Self-Employed (depending on arrangement) Start: 29.05.26 Role Overview Time Recruitment Solutions are seeking x2 experienced and reliable Joiners to carry out a range of carpentry and joinery works across multiple locations including Manchester, Blackpool, the Lake District, and Stoke. The role involves working on both residential and commercial projects, delivering high-quality workmanship and maintaining excellent safety standards. Key Responsibilities Carry out all aspects of joinery work including installation, repairs, and finishing Fit kitchens, doors, frames, flooring, and bespoke woodwork as required Read and interpret technical drawings and specifications Ensure all work is completed to a high standard and within project deadlines Maintain a clean and safe working environment Adhere to health and safety regulations at all times...