1022 customer service jobs found

Job Advertisement: Customer Service Advisor Location: Ipswich IP1 (Onsite) Contract Length: 6 weeks (Potential to become permanent) Our client is seeking a dedicated Customer Service Advisor to enhance their team. This temporary role requires a professional individual who is committed to delivering exceptional customer service and efficiently managing insurance claims inquiries. People with experience within hospitality, retail or care are welcome. Key Responsibilities: Respond promptly and professionally to customer inquiries via telephone and email, ensuring customer satisfaction and resolving any issues that may arise. Regularly monitor emails for claim form requests and handle these requests efficiently. Update external databases with accurate claims information. Assist prospective clients by answering their calls and clearly explaining the claims process in relation to their insurance policies. Provide support to the claims department with various tasks, including claims...

Part time hours, a brand people actually care about, and a team that makes coming to work worth it. Blakely Clothing is a Norwich-born fashion brand with a loyal following across the UK, and they're looking for a part time Customer Service Advisor to join their team From October through to January 2027. The role is written communication only, no phones, covering customer queries via email and social media, processing exchanges and vouchers, and liaising with internal teams on delivery, stock, and shipment issues. It's a focused, manageable role that suits someone who communicates well in writing and takes customer experience seriously. If you have online customer support experience and strong written English, you'll be well placed here. A genuine interest in fashion and online retail will make the day-to-day feel natural rather than just functional. What the role offers: £12.71 per hour Thursday, Friday and Monday in the Norwich office; Saturday and Sunday from home Blakely has...

Customer Service Advisor📍 Northampton (NN5) £12.71 per hour 40 hours per week (overtime available) Variety of Shifts available: 8am-5pm, 9am-6pm, 10am-7pm, 11am-20pm -  weekend availability required  Temp-to-perm opportunity after 12 weeks   Love helping people and problem solving? We're recruiting Customer Service Advisors to join a busy, fast-paced team supporting customers with their deliveries. This isn't a scripted call centre role where every day feels the same. You'll be speaking with customers, coordinating with drivers, solving problems, and helping ensure deliveries arrive where they need to be, on time. If you're confident on the phone, enjoy keeping busy, and thrive on finding solutions, you'll fit right in. Duties: Handling inbound customer calls relating to delivery queries Navigating internal systems to track orders and update customer information Liaising with drivers and internal teams to schedule deliveries and confirm arrivals Booking deliveries with...

Inbound Customer Service Advisor Location: Arbroath Pay: £12.71 per hour Contract: Temporary Assignment - Initially 1 Month with Potential Extension Start Date: ASAP Are you passionate about delivering excellent customer service? We are currently recruiting Inbound Customer Service Advisors to join a busy and supportive team based in Arbroath. This is an excellent opportunity for individuals who enjoy helping customers, solving queries, and working in a fast-paced environment. Key Responsibilities Handling inbound customer calls and enquiries professionally and efficiently Providing accurate information and resolving customer queries Delivering a high standard of customer service at all times Updating customer records and systems accurately Working collaboratively with colleagues to ensure excellent customer outcomesWorking Hours Working 5 days out of 7, including every second weekend Shifts operating between 7:00am and 10:00pm Candidates must be fully flexible and...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation...

Customer Service Executive 📍 Bristol City Centre 💷 £27,500 per annum 🕒 Full-time | Immediate Start Available Hybrid Role 12 Month Contract About the Company Our client is a well-established manufacturing business that produces and delivers food packaging solutions to a wide range of companies across the UK. They are looking for a Customer Service Executive to join their friendly and supportive team based in central Bristol. The Role As a Customer Service Executive, you will play a key role in ensuring customers receive an excellent service throughout the order process. You will be responsible for processing orders, coordinating deliveries, and providing support via phone and email. Key Responsibilities Processing customer orders accurately and efficiently Taking orders via telephone and email Arranging and coordinating deliveries Maintaining accurate customer records on the CRM systemSkills Required Previous order processing experience Experience taking orders via...

Role: Customer Service Agent Type: Contract (6 Months with potential extension) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling TimeRequired: Call Centre/Contact Centre Experience Customer Service ExperienceDesirable: Financial Customer Service Experience Personal Loans Service Experience...

Pertemps are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. The successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Service Advisor: Providing frontline telephone and email support to ensure a smooth journey and high-quality care. Booking appointments for customers as required. Dealing with enquiries, answering queries, calls and escalating to relevant departments. Deal with a high volume of calls and emails each day. Appropriately and sensitively deal with...

Administrator Location: Manchester (M3) Pay Rate: £14 per hour Hours: 37.5 hours per week, Monday to Friday Working hours: 8.30am-5pm Contract: 3 month temporary contract - Potential permanent opportunity We are currently recruiting Administrators to join a well-established company based in Manchester (M3). This is a great opportunity for someone looking to develop their administrative experience within a busy and professional office environment. Key Responsibilities: General administrative support Data entry and maintaining accurate records Processing documents and information Managing emails and internal correspondence Updating systems and databases Supporting the wider team with day-to-day administrative tasks Ensuring work is completed accurately and within required timescales What We're Looking For: Previous administrative experience preferred but not essential Strong attention to detail and organisational skills Confident using Microsoft Office and internal...

Role Overview: This role is offered on a temporary-to-permanent basis, initially for six months, with the potential to become permanent. Wynnstay Group is seeking a professional and customer-focused Customer Services Team Member to join our Poultry team. Reporting to the Demand Planning Manager, you will provide an efficient and reliable service to customers and colleagues, supporting the accurate processing of feed and fertiliser orders and helping to ensure deliveries are coordinated effectively. This is a varied role involving customer communication, order processing, internal coordination and general administration. You will play an important part in maintaining strong customer relationships and supporting the ongoing success of the department. Responsibilities: Responding professionally to customer and colleague enquiries, both over the telephone and face-to-face Proactively contacting customers within an allocated territory to anticipate and secure future orders...

Part-Time Customer Service Co-Ordinator Location: Chelmsford Contract Type: Temporary Are you passionate about delivering exceptional customer service? Do you thrive in a environment where your skills can make a real difference? Our client, a leading organisation in their sector, is seeking a motivated and enthusiastic Part-Time Customer Service Co-Ordinator to join their vibrant team on Mondays and Fridays on a temporary ongoing basis. Key Responsibilities: Serve as the first point of contact for customers, providing friendly and efficient service. Manage customer inquiries and resolve issues promptly and effectively. Co-ordinating work for engineers as part of a small team. Maintain accurate records of customer interactions and feedback. Collaborate with team members to enhance customer experience. Assist in the development and implementation of service improvement initiatives. Ideal Candidate: Previous experience in customer service or a similar role is preferred....

Tennial Personnel are recruiting a Customer Service Advisor to join a well-established company based in Ipswich. This is a temporary-to-permanent opportunity, with the potential to secure a permanent position following a successful 12 week working period of employment. The role is Monday to Friday, 9:00am to 5:00pm, working 37 hours per week. The role would suit a customer-focused, organised and reliable individual who is confident communicating with customers and comfortable working across a range of administrative duties. The successful candidate will play an important role in supporting the day-to-day operations of the business and dealing with customer enquiries. Key Responsibilities: Manage daily car park operations, including reviewing and processing Automatic Number Plate Recognition (ANPR) data. Respond to customer enquiries and appeals via online chat, email and telephone. Prepare and submit evidence packs for formal appeal cases. Provide a professional and helpful...

Role:-                  Customer Service Advisor  Based: -              Coventry - CV6 Rate of pay:-      £14.66p/h +33 holidays (25days+8BH) Hours:                Mon – Fri:  8.30am - 5pm   (Mon & Friday working from home) Duration:           12-month plus contract The Customer Service Advisor will work as part of a small friendly team. The companies’ offices are open plan, providing a good working atmosphere and working relationships between departments. The Customer Service Advisor's weekly duties will include: Answering approx. forty calls and emails per day Resolving customer issues Raising and progressing returns and invoice queries Dealing with root cause analysis and issue prevention.The Customer Service advisor will require the following: Ability to multi-task The skill to deliver a first-class customer experience within an office environment. Able to work in a fast-paced customer-focused environment. Good IT skills Good attendance and timekeeping. With...

Inbound Customer Service Advisor Cheadle Heath, Stockport (Parking Onsite) Monday-Friday (Office Based) 9am-5.30pm - 1hr Lunch £13.33 per hour ASAP - 3months Our client, a supplier of products for various medical practices are seeking a confident Inbound Customer Service Advisor to support their team. This temporary position offers an exciting opportunity to engage with customers and assist them with their queries in a fast-paced environment. If you are passionate about providing exceptional service and thrive in a customer-oriented role, this could be the perfect fit for you! You must feel comfortable and confident being on the phone! Key Responsibilities: As an Inbound Customer Service Advisor, you will be the first point of contact for customers, handling a range of day-to-day queries, including: Responding to enquiries about the status of parcels Assisting customers with placing orders Addressing concerns regarding out-of-stock products online Managing adhoc tasks...

Job Title: Customer Service Advisor Location: Middleton Hourly Pay: £13.39 Contract: Temporary on-going contract Job Purpose To deliver outstanding customer service by handling customer enquiries through multiple communication channels, including telephone, email, and online chat. The role involves providing accurate information, resolving customer issues efficiently, and maintaining a strong knowledge of company products and services to ensure a positive customer experience. Key Responsibilities Customer Support Respond promptly and professionally to customer enquiries via telephone, email, and online chat. Provide accurate information regarding products, services, pricing, orders, and company policies. Resolve customer issues and complaints efficiently, escalating complex matters when required. Follow up on customer enquiries to ensure satisfactory resolution. Maintain a courteous, friendly, and professional manner at all times. Product Knowledge Develop and maintain...

Overview We are seeking a motivated and customer‑focused Sales & Customer Service Agent to join a busy contact centre team supporting European holiday bookings. You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings. This is a sales‑driven position, ideal for someone who thrives in a fast‑paced, target‑led environment. Fluency in Dutch and English is essential. Location: Hybrid Once Fully Trained - Canary Wharf, London Salary: £12.79 per hour + uncapped commission (OTE £3,000 annually) Hours: Full time: 37.50 per week, Between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu. Training: Fully office‑based Key Responsibilities Convert inbound calls into confirmed holiday bookings Conduct needs‑based conversations to recommend tailored travel packages Maximise revenue...

In a Nutshell… We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This is a Fixed Term Contract for 12 months. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Customer Service Advisor Bedford Area. MK43 £14.00 per hour Temp to Perm after 12 weeks The Role: As a Customer Service Advisor, you will play a vital role in delivering excellent service to customers across multiple channels including phone, email, live chat, and social media. Key Responsibilities: * Deliver first-class service and support to customers, ensuring all interactions are handled professionally and effectively. * Manage inbound calls, emails, live chats, and social media queries. * Provide accurate information and solutions, reassuring customers and resolving issues quickly. * Work collaboratively with the wider team to maintain excellent service standards. What We’re Looking For: * Excellent communication skills – both written and verbal. * A proactive and customer-first attitude, with the ability to remain calm under pressure. * Previous customer service experience (not essential, but desirable). * Comfortable working in a fast-paced,...

The iconic Wellpark Brewery has stood in the heart of Glasgow for over 450 years and is the home of Tennent’s Direct. We are Scotland’s leading brewer-led distributor, supplying venues with all their drinks needs, from fine wine to draught beer and everything in between. Built on a culture of trust, we are committed to doing what’s best for our customers, our people and our world and we’re proud to say that our team know the Scottish hospitality industry better than anyone. With unique insights and experience, we help shape what the nation is drinking. About the Role Fast paced customer service role with responsibility for liaising with primary and wholesale customers, providing product and service information to ensure prompt resolution of any inquires or issues. Key Accountabilities * Processing new orders and order amendments received from EDI and email * Collecting service level information and reporting same on a daily basis, ensuring communication of issues impacting...