899 customer service jobs found

Customer Resolution Officer Colindale - NW9 Temporary 3 - 6 months (potential to extend or convert to permanent) £13 per hour Our client is looking for skilled Customer Service professionals to join a growing team whose priority is providing first class customer service and service improvement. The key purpose of the role is to provide an excellent service to customers who have complaints or complex/escalated issues - primarily through ensuring that concerns are fully understood and addressed comprehensively and quickly in way that is positive and helpful for customers, minimising further issues. The Customer Resolution Officers will also play a key role in identifying and sharing learning opportunities from complaints and issues that can be used for service improvement. Duties and responsibilities: To provide a customer focused and responsive service for all customers you assist with a Members Enquiry, complaint or complex/escalated issue. Ensuring that you review/...

Customer Service - Account Opening Centre Consultant Location: Glasgow Contract Type: Temporary Start Date: 29th October Working Pattern: Full-time, Monday to Friday, 09:00-17:00 Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training) Pay Rate: £13.49 per hour About the Opportunity: At our client's organisation, we recognise the importance of assisting over a million business banking customers with their day-to-day needs. As an Account Opening Centre Consultant, you will have the opportunity to make a difference and provide exceptional service to our valued customers. We offer a comprehensive 6-week induction programme, conducted by our friendly training and development team, where you will learn our processes and gain the confidence needed to excel in your role. Our commitment to your growth and career progression means that there are numerous opportunities and next steps available after you have succeeded in this position. Key...

Customer service administrator 37 hours per week (full time) 9am-5pm Monday to Friday £22,600 per annum Temp-perm position Benefits Casual dress Dress down daily Free parking Onsite parking Company pension The role We are currently recruiting a customer service administrator for one of our well-established and highly trusted clients in the Brierley Hill area. As a customer service administrator, you will be faced with a variety of responsibilities such as arranging appointments for a nationwide team of technicians, collaborating with internal teams and much more!  Your main duties (not limited to): Full training will be provided to ensure you can… - Assess customer issues and order parts. - Maintain accurate and detailed records of customer interactions. -Collaborate with internal teams to ensure prompt resolution of customer concerns. The ideal candidate: Previous experience in customer service or a related field. GCSE Math’s and English preferred. Strong...

Join us as a Personal Banker in Fort William You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals We’ll look to you to proactively find ways to continually enhance our customer banking experience We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training What you'll do As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience. Day-to-day, you’ll be: Having proactive conversations, understanding the needs of our customers and helping them with their banking needs Completing general banking requests such as payments, balance enquires and transfers Helping customers to understand the different ways they can bank with...

French Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid £25,000 Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible hybrid options in Edinburgh? This leading global client offers a chance to advance your career with a competitive salary of £25,000. You will receive personalised training and ample opportunities for professional growth. Join a team of dedicated individuals committed to providing top-notch service! Your role will involve; * Managing customer orders and working closely with logistics * Handling phone calls and emails internally and externally * Maintaining relationships with carriers and customers * Solving issues quickly and efficiently What do you need? * Strong multitasking skills * Proficiency in computer software are essential * Excellent written and verbal communication skills * Adaptability, dependability and problem-solving abilities * Willingness to...

Customer Service Administrator Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is an ongoing temporary role that could lead to permanent. Responsibilities as a Customer Service Administrator: - Answering telephone calls and emails - Logging queries on the companies CRM system - Dealing with any live issues and investigating discrepancies - Completing KPI trackers and performance reports - Collate information and update business system - Chase internal teams to find query resolutions - Building and maintaining solid relationships with depots and customers Requirements for this position: - Previous experience in a customer facing role - Confident speaking over the phone - Analytical working approach - Experience and knowledge of Microsoft packages Shift times available: - 4 on 4 off Paying £12.20 per hour - 9.00am until 21.00pm If you are interested in this...

Do you have a passion for customer service and believe you can provide an excellent experience? Someone who has a great attention to detail and enjoys being organised? If so, look no further. Our client that is the leader within their field and are looking for individuals with customer service experience that will provide support to their Business Energy Digital support team which play's a crucial role throughout the customer journey. Your responsibilities will include: Dealing with Inbound customer calls resolving queries. Checking of outbound/inbound customer letters. Data Entry. Email work. Various other administration duties.Benefits: Hybrid Position. No weekends. Full Training will be provided. Weekly Pay. A range of discounts available on your everyday shopping, gym memberships, mobile phone contracts & essential insurances, all helping to make your money go further. 20 Holiday days + 8 Bank holidays, increasing to 26 days after your 13th week.Wild Recruitment Ltd is...

Do you have a passion for customer service and believe you can provide an excellent experience? Someone who has a great attention to detail and enjoys being organised? If so, look no further. Our client that is the leader within their field and are looking for individuals with customer service experience that will provide support to their Business Energy Digital support team which play's a crucial role throughout the customer journey. Your responsibilities will include: Dealing with Inbound customer calls resolving queries. Checking of outbound/inbound customer letters. Data Entry. Email work. Various other administration duties.Benefits: Hybrid Position. No weekends. Full Training will be provided. Weekly Pay. A range of discounts available on your everyday shopping, gym memberships, mobile phone contracts & essential insurances, all helping to make your money go further. 20 Holiday days + 8 Bank holidays, increasing to 26 days after your 13th week.Wild Recruitment Ltd is...

Tailored Recruitment Consultancy are excited to be working with a long established business in Ripon dedicated to providing exceptional service to our customers. As the business continues to expand, we are looking for a motivated and friendly Customer Service Advisor to join our team on a long-term temporary basis. Key Responsibilities: * Handle incoming customer calls with professionalism and courtesy. * Process payments accurately and efficiently. * Book appointments and manage scheduling. * Provide information and support to customers regarding our products and services. * Maintain accurate records of customer interactions and transactions. * Collaborate with team members to ensure a seamless customer experience. Requirements: * Excellent communication and interpersonal skills. * Strong attention to detail and organizational abilities. * Ability to work independently and as part of a team. * Previous experience in a customer service role is...

Customer Service Team Leader Pay: £16.63 per hour, 37 hours per week (part time wouldn't be considered) Length: until end of March 2025 but with possibility of extending Location: Ipswich office based only Are you an experienced Customer Service Team Leader? Do you thrive in a target driven environment with the ability to motivate the team around you in overachieving? If the answer is yes, this is a role not to be missed! On behalf of Suffolk County Council, Opus People Solutions are seeking a talented & enthusiastic Customer Team Leader, who can drive a team to achieve their full potential. You will need to be passionate about all elements of customer service and have the desire to enhance the customer journey, by coaching and influencing your teams to believe that people are at the heart of everything they do. You will bring significant line managing experience or working within contact centre environment, modelling good practice and providing advice in complex...

Are you an organised and customer-focused individual looking to join a dynamic team? Pertemps are recruiting on behalf of a leading plastic components manufacturer in the heart of the Black Country. Key Responsibilities: Respond to customer inquiries via phone, email, and in-person. Processing orders, manage customer accounts, and maintain accurate records. Collaborate with production and sales teams to ensure timely order fulfilment. Assist in resolving customer issues and complaints efficiently and professionally. Utilising Microsoft Office Packages: Word, Excel, Outlook. Confident communicating via telephone, email, and face-to-face. Liaising with other teams within the company to ensure timely order fulfilment. Successful candidate will have: Strong attention to detail. Experience in a customer service or administrative role. Strong knowledge of Microsoft Office packages; Word, Excel, Outlook. Excellent communication and interpersonal skills. Ability to multitask and...

Customer Service Team Member 🌟 Are you an aspiring customer service team member looking for an exciting opportunity to make a real difference? Are you seeking a company that will nurture your strengths and provide career growth? Look no further! Join our client's dynamic team in Windermere and embark on a rewarding journey with a fast-growing organisation. What will you do? As a Customer Service Team Member, you will play a crucial role in our client's mission to provide exceptional service to thousands of customers. Every day, you'll help ensure the well-being of vulnerable individuals across the UK through the OKEachDay Service. By speaking directly to customers, you'll confirm their safety, offer assistance with repairs, and communicate with housing officers and family members. Hours: 9am - 2pm Shift Pattern (Yellow): WC 2MondayTuesdayWednesday (M/T)ThursdayFriday WC 3MondayTuesdayWednesday (T/F)ThursdayFriday WC 4MondayTuesdayWednesday (M/T)ThursdayFriday 6/08/2024 WC...

Job Title: Customer Service Officer Location: Wandsworth, Full time onsite Remuneration: Hourly rate £16.17 PAYE Contract Details: Temporary, 3 months, 36 hours Monday - Friday, 9am - 5pm Good telephone manner Someone who can 'hit the ground running' Ability to multitask - e.g. take a call and write notes fast on our system as calls come in quick succession Able to work from 09:00 to 17:00 Friendly personality Knowledge of NEC desirable, but not essential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Opportunity Alert: Customer Service Representative - Nights 🌟 📍 Location: Tamworth 💼 Contract Type: Temp To Perm ⏰ Working Pattern: Full Time (Night Shift - 4 on 4 off) 💰 Annual Salary: £28,000 (Temp to Perm) 📞 Are you a star at providing exceptional customer service? Do you thrive in a fast-paced environment? Look no further! Join our client, a reputable logistics company, as a Customer Service Representative - Nights. You'll have the opportunity to make a difference and contribute to their ongoing success. 🔍 Job Responsibilities: Provide superb customer service over the phone, resolving inquiries, complaints, and issues in a professional and timely manner. Handle inbound and outbound calls to assist customers with order tracking, delivery updates, and general queries. Answer customer emails and respond to inquiries through various communication channels. Maintain accurate records of customer interactions, transactions, comments, and complaints. Collaborate with your...

Join our Customer Service Team! Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour. The role is full-time (37 hours per week). This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TSWe are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor. In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals. The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview. There may be...

Join our Customer Service Team! Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour. The role is full-time (37 hour per week). This role is office-based role in 60 York St, Glasgow, G2 8JXWe are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor. In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals. The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview. There may be opportunities for...

Join our Customer Service Team! £11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour. The role is full-time (37 hour per week). This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SLWe are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor. In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals. The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be...

Join our Customer Service Team! Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour. The role is full-time (37 hours per week). This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TSWe are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor. In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals. The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview. There may be...

Customer Service Administrator required to work in my client’s Milton Keynes HQ. This will require 5 days in the office so you must live close to Milton Keynes (MK5) to be considered. Due to the nature of the Temp role, you must be available to start from the 23rd September for 14 weeks. If all goes well there may be a full-time opportunity at the end of the Temp contract. Job responsibilities: * Data entering into my client’s system. * Dealing with customers over the phone & email * Provide support to the Head of Department, as well as the Management team. Skills required: * Customer service experience. * General administration skills including entering Data. * Computer literate – Microsoft knowledge. * Good telephone manner. * Well organised & good attention to detail. * Computer literate & Microsoft Excel, Word & Outlook experience. Please send in your CV if you have the above skills

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £12.10 Enhanced: £14.15 (hours worked 20:00 - 23:00) Overtime: £18.15 (bank holidays) Hours: Full time, 5 days, 35 hours per week, including weekend working Shifts between...