938 customer service jobs found

Customer Service Advisor Shift Times: Monday- Friday 40HPW Pay Rate: £13.36PH Location: Hybrid working, EX1 3UT Job Purpose / Overview In this role you will play a key part in helping us with customer queries to deliver a great customer experience with every contact - telephony/written correspondence. Reporting to the New Connections Manager within the heart of the operations team, as a New Connections customer service advisor, you won't just be helping our customers understand the installations process; you'll be part of the driving force behind revolutionising our many processes within the new connections team and delivering unparalleled customer experiences to both our large and mid-market customers. Key Responsibilities: Call Handling: Serve as a point of escalation for customer queries that come via or phone lines. Problem-Solving: Demonstrate a keen problem-solving ability, addressing issues with precision and efficiency. Communication Excellence: Exhibit excellent...

Customer Service Advisor £15.28 per hour Monday to Friday 8am-7pm, Saturday 9am-5pm - No Sundays (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance. You will work every other Saturday as part of a rota) Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role This role involves speaking to both new and existing RAC members regarding their current policies and helping them to either sign up for the first time, or to renew their current policies. Through excellent customer service, you will provide a comprehensive overview of RAC...

Customer Service Administrator Our client based in Atcham is looking for a temporary to permanent part time customer service administrator to join their busy team, helping to support the senior staff. As part of the role, you will be supporting customers using the companies and clients services, you will be focused on customer education, service communication, KPI understanding, complaints handling, and staying up to date with national partner system updates to ensure a consistent, informed, and 5-star customer experience across all networks. You will also be supporting customers with booking, tracking, manifests, and portal usage, explaining network-specific service levels, and managing expectations on waiting times, you will also be the first point of contact on network processes and supporting customer understanding of service options, premiums, and surcharges whilst assisting with tariff changes and commercial communications. Also, as part of the varied role, you will...

Your new company Hays are currently recruiting a Customer Service Administrator to join a busy and customer‑focused team on a temporary basis for a minimum of 8 weeks. This role involves high‑volume phone‑based customer service alongside accurate processing of claims, making it ideal for someone confident, organised, and comfortable working in a fast‑paced environment. Your new role Key Responsibilities Handling inbound customer calls and emails professionally and efficiently Responding to customer queries regarding claims and processes Accurately processing claims and updating internal systems Gathering and verifying information to support claims assessment Maintaining clear and accurate records in line with procedures Managing workloads effectively while meeting deadlines and service levels Providing a high standard of customer care at all timesWhat you'll need to succeed Previous experience in a customer service, call‑handling, or administrative role Confident and...

Our client is seeking a confident, articulate Customer Service Advisor to join their team on a temporary basis, assisting with a project. You will need to be based in South West London, available immediately and have no long holidays over the coming months. If this sounds like the role for you, please apply now. Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. This position is working Friday, Saturday, Sunday, Monday, 2.30pm – 9pm Responsibilities as a Customer Service Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71 per hour  Working 4 days per week, Friday to Monday 2.30pm – 9pm Temp to permanent position If you...

Immediate start! We are looking for a highly organised and proactive Customer Service/Transport Administrator to join our client's busy team. This role is offered on a temporary basis. Staffline is recruiting a Customer Service/Transport Administrator in Yate, Bristol. The rate of pay is £13.40 per hour. This is a full-time role working fixed shifts and the hours of work are: - 8:30am to 5:30pm Your Time at Work As a Customer Service/Transport Administrator, you will play a key role in all things Customer Service! Ensuring deliveries, collections and driver activities are planned, recorded and completed efficiently. Our Perfect Worker Our perfect person will have the following: - Strong organisational, IT and communication skills - High accuracy and attention to detail - Have the ability to work in a fast-paced environment - Experience in a similar role Key Information and Benefits - Earn £13.40 per hour - Full-time - Free car parking on site -...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

Customer Service Administrator £13.29 per hour rising to £14.04 after 6 months Monday to Friday | 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider teamThe successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phoneIf this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to...

Customer Resolution Agent – Nottingham Location: Nottingham (NG11). Salary: £14.55 per hour. Full Time – Monday to Friday – 37 hours. Contract: Up to 12th June 2026 – possibly beyond. Purpose To investigate and resolve customer complaints efficiently, delivering a high-quality experience while ensuring commitments are met and risks of further dissatisfaction are minimised. Key Responsibilities Manage and resolve complaints, aiming for first point of contact resolution Analyse complex information to identify root causes and make evidence-based decisions Follow procedures to investigate, respond, and deliver on customer commitments Work with internal and external stakeholders to support timely resolutions Prioritise workload effectively to meet deadlines and service standards Maintain accurate records and process compensation in line with guidelines Identify trends and lessons to prevent repeat issues Skills & Experience Experience in customer service and complaint...

Anderson Knight is delighted to be recruiting for a Customer Complaints Advisor on behalf of our client based in Glasgow. This is an exciting opportunity to join a growing Compliance team and play a key role in supporting the Motor Finance Consumer Redress Scheme. This is a customer-focused position where you will handle inbound calls, manage complaints, and support the resolution process. You’ll be the first point of contact for customers, Claims Management Companies (CMCs), and third parties, ensuring queries are handled professionally, accurately, and in line with regulatory requirements. This is a newly created role offering excellent development opportunities, with full training and support provided. Working Hours - This role is primarily Monday to Friday, 9am – 5pm (35 hours per week). Salary - £23,500 Duties and Responsibilities • Handling inbound customer calls relating to motor finance commission complaints and the Consumer Redress Scheme • Managing call-back requests...

Customer Service Advisor - Temp to Perm (REMOTE) Due to expansion within this company, we are seeking a Customer Service Advisor to join our team. Role Overview Temp to Perm after 12 weeks completed REMOTE working role Monday to Friday 40 hours per week 9am to 5pm Hourly rate £20.00 per hour. Paid weekly PAYE via HRGO Office is in Covent Garden - Every two weeks you will attend general debrief meetings on site with the team at this location. ALL relevant software/Kit is supplied by the company as standard - Laptop, Headsets, Phones etc. Customer Service Advisor This is a fully remote role ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer experience from home. Manage inbound and outbound customer enquires via telephone, email and online channels (webchat) Resolve customer queries and complaints promptly and professionally Provide accurate information about products and services Update and maintain customer...

This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery. Client Details The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment. Description Respond to customer enquiries via phone, email, and other communication channels in a timely manner. Provide accurate information about products and services to customers. Maintain and update customer records in the company database. Coordinate with internal departments to resolve customer issues efficiently. Process customer orders and ensure timely delivery. Handle complaints professionally and escalate when necessary. Support the team with administrative tasks as required. Ensure compliance with company policies and service...

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Customer Service Advisor 📍 Location: HU1 🕒 Hours: Monday to Friday, 8:30am - 5:00pm 💷 Pay Rate: £12.82 per hour We're currently looking for a confident and customer‑focused Customer Service Advisor to join our team at our HU1 location. This is a varied, fast‑paced role that combines customer success support with billing and accounts management. The position is broadly split 50/50 between customer support and billing responsibilities, offering variety and the opportunity to develop a wide skill set. 🔹 Customer Success (Pre & Post Installation) Supporting customers from sign-up through to installation Handling inbound enquiries via phone, email, and live chat Checking installation data with our network providers to check installations go ahead as planned Proactively contacting customers to guide them through their journey Resolving service queries, issues, and general account support Identifying opportunities to improve the customer experience Supporting retention and...

Customer Service Advisor Location: Yate Pay Rate: £12.71 per hour Hours: Monday – Friday, 08:30 – 17:30 Duration: Ongoing We are currently recruiting for a Customer Service Advisor to join a friendly and supportive team based in Yate. This is a great opportunity for someone with strong communication skills who enjoys delivering excellent customer service in a fast-paced environment. Key Responsibilities: Handle incoming customer enquiries via phone, email, and online channels Provide accurate information and resolve customer queries in a timely manner Process customer orders, requests, and system updates Maintain high levels of customer satisfaction and service standards Escalate complex issues to the appropriate department when required Keep accurate and up-to-date records of customer interactions Requirements: Previous experience in a customer service role is desirable, but not essential Excellent communication and interpersonal skills Strong organisational skills with good...

I currently have an excellent opportunity to join a well-established organisation that supports customers across a wide range of sectors. The team is dedicated to delivering high-quality products and services, and you'll play a key role in ensuring customers receive timely, accurate and professional support. If you enjoy problem-solving, working collaboratively and providing a great customer experience, this role offers a strong platform to grow and develop. About the Role As a Customer Service Coordinator, you'll be the first point of contact for customer enquiries, order processing and general service requests. You'll work closely with colleagues across Customer Experience, Sales, Operations and Technical teams to ensure every customer receives a smooth and efficient service. Key Responsibilities Deliver a high standard of customer service and contribute to a culture of service excellence Support customer service operations across sites and collaborate with internal teams...

Role Overview A well‑established organisation is seeking a Customer Service Advisor to join its customer support team. This role is ideal for someone who is customer‑focused, highly organised, and confident communicating across multiple channels while delivering a high standard of service. Key Responsibilities Handle customer enquiries via telephone, email, and online systems in a timely and professional manner. Provide accurate information and resolve customer issues efficiently, ensuring a positive customer experience. Log, update, and manage customer records using internal CRM systems. Identify customer needs and escalate complex queries to relevant departments when required. Meet individual and team performance targets, including response times and customer satisfaction metrics. Maintain a high standard of communication, professionalism, and confidentiality at all times. Support continuous improvement by identifying recurring issues and contributing to service enhancements....

Service Administrator Manchester, Trafford Park Working hours: (Apply online only) or (Apply online only) Monday Friday ongoing position, possibly long term for a right candidate £12.71 per hour If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you. Job role / duties The role will involve learning how to assist customers with vehicle maintenance queries over the phone. Working alongside a team of Fleet Coordinators you will learn how to schedule, plan, monitor and pro-actively control all routine maintenance. The training will also cover managing and pro-actively controlling unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service • Extracting data from a Excel spread sheet • Analysing the data • Transferring calls and information to the correct contact • Dealing with queries •...

Job Title: Customer Service Advisor Location: Hemel Hempstead Remuneration: £13.50 - £15.00ph dependant on experience Contract Details: Starting Monday 27th April - 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office) The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued. Responsibilities: Manage incoming complaints with a cheerful and professional demeanor. Collaborate with various departments to resolve issues promptly. Document and track complaints to ensure follow-up and resolution. Provide accurate information and updates to clients regarding their concerns. Assist in identifying trends and suggesting improvements to our processes.If you thrive in a fast-paced environment and love helping others, we want to hear from you! Don't miss out-apply now! Office Angels is an employment agency....