885 customer service jobs found

About the Role We are looking for a dedicated and customer-focused Customer Service Advisor to join a busy and dynamic Customer Services team. Acting as the first point of contact, you will support residents across a wide range of services, delivering a professional and efficient experience through multiple communication channels. This is a varied role where no two days are the same. You’ll be handling enquiries across areas such as housing, waste and environment, school admissions, and registration services, ensuring each customer receives a prompt and effective resolution. Key Responsibilities * Manage incoming and outgoing customer contact via telephone, email, and digital platforms * Provide high-quality customer service, resolving enquiries at first point of contact where possible * Accurately record and maintain customer information in line with data protection requirements * Use CRM and other systems to log, track, and manage customer interactions * Support...

Customer Support Coordinator (Temporary) Location: Peterborough Pay: £13.33 – £14.35 per hour Type: Temporary Looking for your next opportunity in a fast-paced, supportive team? This temporary role is ideal if you enjoy keeping things organised, solving problems, and delivering great customer service. The Role of Customer Support Coordinator You’ll be at the heart of a busy customer support function, managing orders and handling customer queries via phone and email. Working closely with internal teams, you’ll help ensure everything runs smoothly from order placement through to delivery. No two days are the same -you’ll be juggling priorities, building relationships, and making sure customers receive a seamless experience. What You’ll Be Doing as a Customer Support Coordinator Processing customer orders, enquiries and changes accurately Managing customer requests and resolving issues proactively Liaising with internal teams including planning, logistics and operations...

Customer Service Resolution Specialist (1 Year FTC) - Potenital to go Permanent** Bolton (Hybrid Working Available) £27,000 – £29,000 + Attractive Bonus Monday – Friday The Opportunity We’re looking for a proactive and solutions-driven Customer Service Resolution Specialist to join a growing and dynamic organisation within the renewable energy sector. This is a fantastic opportunity for someone who thrives on problem-solving, enjoys ownership of customer cases, and wants to build a long-term career with excellent progression opportunities. The Role As a Resolution Specialist, you’ll be the go-to expert when customer issues arise. You’ll take full ownership of cases, investigate problems, and deliver effective solutions while maintaining a first-class customer experience. Key responsibilities include: * Managing and triaging incoming customer queries and ensuring timely responses * Handling returns processes and coordinating with internal teams * Speaking directly...

Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of May. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand...

BDS are currently looking to recruit Complaints Investigators to work with a well-known housing association based in Pitsea. Full time Monday- Friday 9am- 5pm 3 days from home, 2 days in the office following completing training Temp ongoing opportunity Starting from £14.34ph PAYE Main duties include but are not limited too; * Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions. * Work closely with internal teams and external contractors to gather evidence and resolve complaints. * Ensure compliance with the Housing Ombudsman Complaint Handling Code and other regulatory requirements in all complaint-handling activities. * Document all complaint-related interactions in the CRM system, ensuring transparency and accurate record-keeping. * Provide feedback to management and other teams on recurring issues to drive service improvement and reduce complaint volumes. Please...

Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of April. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand...

Customer Service Advisor - Inbound Contact Centre Location: Perth, PH1 (Hybrid - 2 days onsite per week) Contract: 12‑month fixed term Start Date: 26 May 2026 Hours: 37 hours per week, Monday to Friday Shifts: Between 8:30am and 5:30pm Pay Rate: £14.79 per hour (PAYE) Clearance: DBS and 3 years referencing required About the Role Are you passionate about delivering outstanding customer service and resolving issues first time? Do you enjoy helping people, solving problems, and making a real difference on every call? We're looking for enthusiastic Customer Service Advisors to join a busy inbound contact centre team. You'll be the first point of contact for customers, using your communication skills and problem‑solving ability to deliver first call resolution and an excellent customer experience. This is a great opportunity to join a supportive team environment with hybrid working and regular weekday hours. What You'll Be Doing Handling inbound customer calls with...

Customer Service Advisor £13.41 Monday to Friday 9am-5pm Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role -Handling both inbound calls -Taking payments over the phone -Processing orders -Answering various questions and queries Requirements To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training. -Exception...

Customer Service & Sales Support Administrator Are you someone who enjoys being at the centre of operations – speaking with customers, keeping things organised & making sure everything run smoothly from enquiry through to delivery? We’re working with an established & respected business based near Gatwick, who are looking for a proactive Customer Service & Sales Support Administrator to join their friendly team. This is a varied role, offering full training & opportunities to develop within a growing, well-established business. The Role Handling customer enquiries via phone & email Processing orders & raising purchase orders on internal CRM Supporting the sales & project teams with day-to-day administration Liaising with suppliers to source & purchase materials for live projects Preparing & sending quotes to customers, following up to convert into orders Building rapport with clients & suppliers to ensure smooth delivery & increased...

Summary Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay: £14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 15th June 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offWork From Home: After 8 weeks training you can work from home 3 days per week. Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site!.What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what...

Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow, where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: £13.45 + up to £500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and supportWhat we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new settingIf you're confident, organised, and looking for a new opportunity, we'd...

Repairs Customer Service Manager Fixed Term Contract, 12 months+ £45,000 Heckmondwike, West Yorkshire / hybrid Hamilton Woods Associates are currently recruiting for a Repairs Customer Service Manager to lead and manage the repairs call team, on a fixed term contract for 12 months. Duties and Responsibilities of the Repairs Customer Service Manager: Lead and manage the Repairs inbound call team, along with scheduling and administrative functions. Oversee subcontractor activity, including issuing orders, monitoring progress and managing invoicing, with support from colleagues for escalations where required. Take ownership of supply chain processes, including materials management and availability. Manage the company's vehicle fleet, ensuring effective coordination and upkeep. Track, analyse and report on service performance, identifying areas for improvement. Undertake broader service management duties as needed, including complaints handling and maintaining policies and...

Pertemps are currently working alongside one of Edinburgh's largest employers to recruit for a Customer Service Operative to work within Edinburgh Bus Station in the City Centre. If you have strong customer service skills and are looking for a new challenge this could be the role for you! Full training will be provided. Opportunities for First Aid training, Overtime available Shift Pattern: 7 days on, 3 off. Then 7 days on 4 off. Woking on rotation between 06.15-14.45 or 14.15-22.40 Rate of pay: Weekday Standard - £14.51 Weekday unsociable (Monday – Friday 6am-7am, 9pm – 12am) - £18.56 Weekend standard (Sat&Sun, 7am-9pm) - £17.63 Weekend unsociable (Sat&Sun 6am-7am, 9pm-12am) – £21.68 You must be fully flexible to work Monday to Sunday. Duration: Ongoing temporary assignment Up to 33 days holiday per year The Customer Service Operative will: Managing live traffic movements Service provision to users of the bus station Ensuring that all facilities and areas of the...

Temporary Customer Service Executive Location: Hook Pay Rate: £12.50-£12.71ph In this role you will be responsible for managing incoming customer enquiries with a strong focus on order retention, cancellation retention, and return retention. You will be guiding customers through their finance application, responding to all pre‑delivery enquiries and offering clear, reassuring information. Main Duties Answer customer messages and calls (text, email, phone) Help customers with their orders and fix problems quickly Guide customers through things like finance applications Answer questions before their vehicle is delivered Explain things clearly so customers feel confident and don’t get confused Be friendly and helpful so customers have a good experience Help with part-exchange questions (trading in old cars) Deal with finance questions or changes Check vehicle history and details Help sort out finance agreements if they need to be cancelled or changed Explain extra products/services...

Customer Service Advisor Reading (Hybrid: 2-3 days office-based) £14.79 p/h PAYE 6‑month contract Start date: ASAPAre you a confident communicator with a passion for delivering outstanding customer service? We're seeking four Customer Service Advisors to join our client's busy Unbilled team, playing a key role in resolving customer billing issues and ensuring a smooth customer experience. This is an excellent opportunity for someone with call centre or fast‑paced customer service experience, who thrives on problem solving and getting things right first time. Experience in utilities or energy is desirable but not essential. What You'll Be Doing As part of the Unbilled team, you will support both customers and internal colleagues to ensure billing accuracy and timely resolutions. Your responsibilities will include: Investigating and resolving billing discrepancies, ensuring data accuracy and alignment with internal reporting. Acting as the internal point of contact for...

Customer Service Location: Dundee Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern) Contract: Temporary ongoing Start Date: 11/05/2026 Training: Full-time, 100% attendance required for the first 6 weeks Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As a Customer Service Advisor, you'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most. We're looking for individuals who can: · Communicate clearly and empathically under pressure · Think critically and follow structured processes · Type at least 50 words per minute with 98% accuracy · Stay composed in emotionally challenging situations This is more than a call handler role - it's a chance to...

Job Tittle: Customer Service Advisor Location: Bournemouth Salary/Hourly Rate: £13.12 Job Type: Temporary, Ongoing with a possibility to go perm Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Advisor. The ideal candidate will be able to demonstrate customer service experience within call centre. You will be responsible for taking incoming calls made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Advisor: Taking incoming calls made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other...

Customer Service Coordinator – Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner. Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history

£12.71 per hour plus monthly bonus 25 hours per week 3 shifts available - All require Monday to Sunday flexibility (7am-1.30pm, 11am-8pm, 6pm-11.30pm) Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their...

Customer Service Executive  Near Witney | Full-Time | OX29 | Area Temporary - Potential to Become Permanent We are recruiting on behalf of a growing international manufacturer within the safety products sector who are looking for a professional and proactive Customer Service Executive to join their busy team. This is a temporary position with strong potential to become permanent. The Role You will deliver excellent customer service while processing orders accurately and efficiently. The role involves managing customer enquiries, providing product information, resolving issues professionally, liaising with internal teams, and supporting new product promotions. There is genuine scope to progress into an internal sales role. About You - Friendly and professional communicator - Strong attention to detail - Proactive and solutions-focused - Confident handling customer enquiries and complaints - Competent in Microsoft Office - Team player able to work independently If you...