40 customer service retention specialist jobs found

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Job Title: General Assistant Location: Hinckley Hospital, LE10 1AG Hours: 6 to 13:00 Pay Rate: £12.51 Are you ready to make a difference every day as a Hospital General Assistant? We're on the lookout for a General Assistant to join the NHS Professionals bank and join a pool of elite, experienced workers who can provide invaluable support across our multiple UK locations, contributing positively to their local community in a role they can take pride in. Whether you’re balancing studies, family commitments, or simply crave variety in your career, this role offers the perfect balance of flexibility and fulfilment, without sacrificing opportunity! Enjoy the freedom to shape your career on your terms, gaining invaluable experience while maintaining a balanced lifestyle. Don't miss this chance to embark on an exciting journey where every shift brings new possibilities! About the Role As a General Assistant, you will thrive in a fast-paced physical environment, playing a crucial...

Are you looking for an Admin position to start in January? Are you keen to join a company with a great culture and team environment? We are seeking an Operations Administrator to join a fantastic Watford-based business from the 12th January. You'll be involved in the day-to-day administration of customer orders, system updates and engineer coordination, working alongside a dynamic team of knowledgeable colleagues who will provide full training and ongoing guidance. This position would suit someone with previous administration experience or a Graduate. This is a temporary role, estimated to last 8-weeks with the possibility of extension. £13.33ph (£26,000pa equivalent) Monday - Friday 08:30 - 17:00 If you are looking for a role and are free to start on the 12th January, then I would love to speak with you! We will shortlist CVs and conduct interviews for the week commencing 5th January. Duties: Order processing and order status monitoring Assisting with customer enquiries...

Housing Options Officer Location: B37 Contract: 3-month temporary assignment Rate: £24.63 per hour LTD We are currently recruiting for an experienced Housing Options Officer on behalf of a local authority based in B37. This is a frontline role within a busy Housing Options service, focused on preventing and relieving homelessness in line with statutory requirements. The post holder will be responsible for managing a complex caseload, conducting homelessness assessments, and making decisions under the Homelessness Reduction Act. The role also involves working closely with internal and external partners to secure accommodation solutions and support customers with a wide range of needs. Key duties: • Processing and investigating applications for housing assistance, homelessness, and threatened homelessness. • Determining statutory duties owed under the Homeless Reduction Act. • Delivering homelessness prevention and relief interventions. • Securing suitable temporary and...

HGV Drivers Wanted – Warrington | Immediate Starts | New passes welcome with 3 months experience Salary Range (holiday inclusive):   Monday to Thursday - AM: £16.81 | PM: £17.37 | Night: £18.16 Friday - AM: £17.37 | PM: £17.93 | Night: £19.05 Saturday - AM: £17.93 | PM: 18.49  | Night: £19.61 Sunday - AM: £18.22 | PM: £19.05 | Night: £19.95 HG Recruitment is actively recruiting experienced and new qualified HGV Drivers. Join our team and start earning top rates with a trusted national logistics partner. The role involves clean and straightforward trunking to distribution centres with minimal collections and no handball. Apply Now – Join our team and start earning top rates in Warrington. For more information you can contact our onsite team at (phone number removed) Shifts available: Class 1 - PM and nights  (12:00 > 16:00) (Thu-Mon, Mon-Fri) Shunters - 12 hour shift, fixed start times, days and nights Benefits Consistent regular ongoing work and job security...

Support Officer Homelessness Prevention & Advice Location: High Street, Esher, KT10 9SD Start Date: ASAP Contract Duration: 4+ Months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £17.61 Per Hour Job Ref: OR19416 Job Responsibilities Provide administrative support for various housing services, focusing on homelessness prevention and housing registration. Handle phone calls, provide advice, and refer complex cases to specialists. Make appointments for individuals threatened with homelessness. Secure temporary accommodation and assist with income maximization. Support the Guaranteed Rent Scheme and assist with debt recovery. Respond to inquiries and provide information for councillor and ombudsman queries. Assist with personal housing plans and agency referrals. Update records for applicants moving into accommodation. Complete referrals to accommodation providers and monitor outcomes. Conduct telephone interviews and welfare calls for...

About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Duration - Approx 6 months Immediate start Rate Negotiable depending on experience. Must hold a train the trainer qualification. Purpose We are looking to deploy this role into our Waste Service, so we would be looking for someone with specific experience of working in a high-risk area, such as waste, construction, highways etc. Act as a source of professional expertise on matters relating to health, safety and wellbeing, ensuring the council fulfils its duty of care to employees, service users and meets current legislation, both as a major employer and as a provider of services. To develop and maintain knowledge of best practice and developments in workplace legislation, health and...

Supply Chain Coordinator Bristol 12-month Contract (3 days a week onsite) £22.94 per hour ARM has an exciting opportunity for a Supply Chain Co-ordinator to join a global leader in aerospace innovation. The Supply Chain Coordinator, as process operator of ?Supply External Products and Services? process, has the accountability to monitor the delivery of the right part, at the right time, at the right quantity, to the right place in accordance with customer needs. Requirement - Manage and monitor purchase orders to ensure alignment to requirements Optimise ordering parameters (safety stock/safety time, batch size, reorder point) in line with influencing factors Manage reordering tasks after rejection, scrap/damages Monitor and manage delivery forecasts and ?line of balance? through regular interaction with suppliers Perform monitoring through process performance measures and KPIs (Ordering measures, Missing Parts, Stock KPIs, Level of Service Participate in supplier...

Customer Service Advisor - Starting in January Are you a confident communicator looking for a fresh start in the new year? We're partnering with a well-established organisation in Chester that needs an enthusiastic Customer Service Advisor to support their team during a busy period. This is a 12-week temporary position starting in January with the possibility of extension. This role is perfect for someone who enjoys speaking with people and wants to gain valuable experience in an excellent environment. If you are passionate about delivering a high level of customer service and looking for a role to start in January then I would love to hear from you! Monday - Friday 09:00 - 17:30 £12.82ph - Plus accrued holiday pay The company has free on-site parking and are on public transport routes, making it suitable for all commuters. Duties to include: Liaise with customers via phone and email Support customers with their onboarding journey Obtain relevant information and...

Your new company Coventry City Council is dedicated to providing high-quality housing services and ensuring compliance with housing legislation. You will join a professional team committed to delivering fair and thorough housing reviews for residents across the city. Your new role As a Housing Review Officer, you will be responsible for reviewing cases under Part 6 and Part 7 of the Housing Act. Your duties will include managing the housing review mailbox, responding to queries, and ensuring all reviews are completed accurately and in line with statutory requirements. You will play a key role in supporting the council's housing service and maintaining high standards of customer care. What you'll need to succeed To succeed in this role, you MUST have prior experience in housing reviews or as a housing officer. Strong attention to detail, excellent communication skills, and the ability to work independently are essential. Interviews will be conducted via Microsoft Teams. What...

SW-007-PlumbWin-205 Plumber – Planned Maintenance (PPM) £190 – £210 per day Working for a Maintenance Contractor Based at a secure site HMP facility near Winchester Temp role – rolling contract **This role will be working in a team of two inside a category B prison** **Please be aware that you will be required to undertake a security clearance check which will mean there is a lead time for you to start of around 4/5 weeks** Position good to knows We are working in partnership with a national maintenance contractor to recruit a skilled Plumber to deliver Planned Preventive Maintenance (PPM) within a secure facility near Winchester. This is a long-term contract opportunity based at a single site within a Category B Prison, where you’ll carry out plumbing maintenance across accommodation and service areas. * If you have experience of maintaining plantrooms that would be an advantage but not essential You will be responsible for ensuring that plumbing systems remain...

SW-007-PlumbLeci-206 Plumber – Planned Maintenance (PPM) £200 - £215 per day Working for a Maintenance Contractor Based at one location near Leicester Long term temp role **This role will be working in a team of two inside a category C prison** **Please be aware that you will be required to undertake a security clearance check which will mean there is a lead time for you to start of around 4/5 weeks** Position good to knows We are working in partnership with a national maintenance contractor to recruit a skilled Plumber to deliver Planned Preventive Maintenance (PPM) within a secure facility near Leciester. This is a long-term contract opportunity based at a single site within a Category C Prison, where you’ll carry out plumbing maintenance across accommodation and service areas. You will be responsible for ensuring that plumbing systems remain safe, functional, and compliant through regular inspections and servicing. Important good to knows * Due to the nature...

Drivers required: HGV Drivers Class 1  Location: Runcorn  Join our team and start earning top rates in RUNCORN, If you are a HGV DRIVER CLASS 1 - APPLY NOW - For more information, please contact our team on (phone number removed) or    RATES:   Days: from £16.68 up to £17.18 per hour (based on start time)     Afternoons: from £16.68 up to £17.89 per hour (based on start time)                     Nights: from £16.68 up to £18.08 per hour (based on start time)                                Saturdays: £18.04 per hour                                 Sundays: £20.07 per hour  Overtime: £20.80 per hour (after 10.5 hours daily)                                              ****Estimated gross weekly pay based on 55 hours £920****  ****Expected gross annual earnings £47,500******  JOB DESCRIPTION:   HG Recruitment are recruiting HGV DRIVER CLASS 1 in partnership with our WINCANTON client based in Runcorn.  Drivers are required to work Monday to Friday AM (between 02:00/05:00...

Technical Publications Specialist Working on Military Helicopters Aircraft Gosport 6 month duration. £38-£43 per hour Current SC Clearance required The successful candidate will lead the Technical Publications team to ensure First Time Quality is applied to all publication updates and that they comply with quality management system requirements. This post will require interface between the customer and other key stakeholders therefore good communication skills are essential. Key Skills required * Leadership & Team Management: Proven ability to lead and mentor a technical publications team, driving high performance and ensuring delivery of quality outputs. * Customer Engagement & Communication: Strong interpersonal and communication skills to effectively collaborate with the MoD and other stakeholders, confidently managing expectations and pushing back when necessary. * Project & Program Management: Expertise in developing support requirements, cost estimates,...

Your new company You'll be joining Bristol City Council (BCC), the largest local authority in Europe, which is responsible for maintaining thousands of properties and ensuring tenants receive timely support. The Housing Repairs team plays a crucial role in managing emergency and non-emergency repair requests, coordinating with contractors, and assisting tenants with rental responsibilities and council tax queries. This service ensures that properties are maintained to a high standard while supporting tenants to meet their obligations. Your new role As a Housing Repairs Adviser, you will be the first point of contact for tenants reporting repairs or seeking advice about their housing responsibilities. You'll manage a variety of calls, from urgent repair requests to general queries, and provide accurate information to ensure repairs are logged and processed efficiently. You will also liaise with the Rents department to help tenants stay on top of payments and other...

About the Role Our Facilities Services team is essential to ensuring the smooth operation of our Leeds office. Working closely with the Facilities Manager and wider team, you’ll help maintain an efficient, well-organised and supportive office environment. This is a busy, hands-on role providing vital support to lawyers, support staff and operational functions across the office. Key Responsibilities: Post Room & Document Support Process all incoming and outgoing mail (internal and external). Handle post room requests from lawyers and support staff. Liaise with external postal and logistics providers. Print emails and large legal documents using specialist office equipment (training provided). Administrative Support Support fee-earners across multiple offices with tasks such as: Archiving Photocopying & scanning Bundle preparation & binding Submitting searches Post-completion tasks Facilities & Office Support Assist with stationery orders, stock checks and...

Expert Access Solutions is a trusted provider of automatic door systems across the UK. We specialise in the installation, servicing, and maintenance of automatic doors, delivering high-quality solutions that prioritise safety, reliability, and customer satisfaction. Our team is committed to excellence, innovation, and providing a professional yet friendly service to our clients. About the Role We are seeking a professional and proactive Credit Controller to join our Finance Team on a 6-month temporary contract. Based in our Stevenage Head Office, you will play a key role in ensuring the accuracy, efficiency, and smooth running of our credit control function. This position is ideal for someone who can work independently, communicates confidently, and maintains strong working relationships with both customers and colleagues. You will be joining a friendly and supportive team that values professionalism, collaboration, and a positive working environment! Key Responsibilities *...

The Role: Temporary Receptionist Location: Stirling Hours: 8:00 AM - 5:00 PM Contract: Full-time, Temporary Pay Rate: £13.00 per hour Office Angels have a fantastic opportunity for an experienced Receptionist/Administrator to work with our prestigious client on a temporary basis. The ideal candidate will enjoy being the face and voice of the company, have a high level of presentation and have previous customer service experience in a front facing Receptionist role. Duties Will Include: Greet and welcome clients and visitors with warmth and professionalism. Dealing with all incoming calls in a prompt and professional manner Manage the reception area, ensuring it is always tidy and presentable. Perform other general administration tasks such as filing, photocopying, collating, etc. Receive and sort daily deliveries/mail/couriers. What We're Looking For: Previous experience working within a busy reception area. Proficiency in Microsoft Office, especially Word and Excel...