75 customer services advisor jobs found

Description We are seeking an experienced and highly organised Customer Services Advisor whose skills can make a real difference in a social housing environment. We value your strong communication skills and attention to detail.The successful candidate will serve as the first point of contact for residents, contractors, and stakeholders, delivering excellent customer service while supporting the housing management team's day-to-day operations. This role is best suited to someone with previous experience within social housing, housing associations, or local authority environments who enjoys structured operational work rather than project-based assignments. Responsibilities Provide a professional front-line customer service experience via phone, email, letter, and in person. Manage and resolve a broad range of resident enquiries at the first point of contact Arrange appointments, coordinate access, and organise meetings Liaise with residents, Managers, contractors, and the...

Call Handler/Appointment Scheduler x2 – 6 Month Temporary Contract 📍 Location: Oxted / Hybrid working (after the first 3-4 weeks) 💰 Salary: £13.50 per hour 📅 Duration: 6-Month Temporary Contract ⏰ Hours: Monday to Friday, 37 hours per week – 8.30am – 4.30pm/9am-5pm (rota) An experienced and customer-focused Call Handler/Appointment Scheduler is required to support a busy Housing Services – Building Maintenance team. The successful candidate will be responsible for handling repair and maintenance enquiries, accurately logging requests, scheduling appointments, and coordinating works efficiently. This role requires excellent communication skills, strong organisation, and the ability to work effectively in a fast-paced environment. Key Responsibilities * Handling inbound repair and maintenance enquiries. * Logging and triaging repair requests accurately. * Scheduling appointments and managing work diaries. * Liaising with operatives and contractors. * Monitoring job...

This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor" Fixed Term Positions based on a 37.5hr week Salary Range: £29,025 - £30,553 - Dependent upon experience Location: Beeston, NG9 1LA - Free parking *subject to avaliablity* The office location is a 10 min walk from Beeston Train Station Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team. Why Work With Us? Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities. Career Progression: We are committed to helping you grow – through ongoing training, and mentorship. Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support. Meaningful Impact: Your contributions...

This is an exciting opportunity for a Temporary Customer Service Advisor to provide exceptional support within the not-for-profit sector. This role, based in Stockport, involves working flexible shifts, including days and nights, to ensure the delivery of outstanding service. Client Details The organisation is a well-established not-for-profit entity committed to delivering high-quality support and services to its community. As a medium-sized organisation, they focus on making a meaningful impact and providing excellent customer care. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment or customer...

Customer Service Advisor Location: Hybrid Working, temporary contract Hours: 37 hours per week Working Pattern: Monday to Friday, 9:00am - 5:00pm Office Attendance: 3 days in the office and 2 days working from home. Tuesdays are a mandatory office-based team day. A Local Authority is seeking enthusiastic and customer-focused Customer Service Advisors to join their busy inbound contact centre team. This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service and supporting local residents with access to a wide range of council services. Key Responsibilities: * Handling inbound calls from residents in a professional and empathetic manner * Supporting customers to access services and information online, promoting a digital-first approach * Understanding customer needs and signposting to the most appropriate internal or external support services * Providing information on a broad range of local authority services *...

Customer Service/Complaints Handler’s – Immediate Start (6 Roles) Global Financial Services Business | Redhill | £15.66 per hour We’re partnering with a leading global organisation to recruit 6 x Customer Service Advisors to join their fast-paced complaints team on a temporary basis, starting on 1st June 2026 for up to 6 months. If you thrive in a high-volume, regulated environment and enjoy resolving complex customer issues with pace and precision, this is a fantastic opportunity to step into a dynamic and impactful role. The Role You’ll be at the heart of customer resolution—handling a mix of calls and written complaints, investigating issues, and delivering fair, compliant outcomes. You’ll work closely with internal teams, external partners, and dealerships to resolve matters quickly and effectively. What You’ll Be Doing * Managing a high volume of incoming calls and written complaints * Investigating issues thoroughly to identify root causes * Delivering clear,...

Adecco are currently recruiting for a customer service advisor to be based in Maidenhead The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £13.00 /£14.00 - 6-9 Month Contract Part of a team of customer services representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). KPI is customers' satisfaction and 100% compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherhance to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry...

Role: Estates Technical Services Manager - SC Contract Length: 24 Months Location: Salisbury (4 days/week on site) IR35: Inside Rate: £635/day Security Clearance: SC & Sole Uk national Responsibilities: Working across engineering risk management, safety critical systems, and hazard based approaches. Successfully engaging in contract and supplier relationships in a complex shared service environment. Work to ensure compliance across the business and demonstrate to key stakeholders a safe and compliant estate. Deliver Asset Management for both fixed assets and non-fixed assets, the legislation and compliance covering these assets. Understanding of fault-finding processes, root-cause analysis and development of engineering controls for long-term fixes Essential: NVQ Level 3 – Heating & Ventilation or equivalent Strong technical knowledge of building services engineering, including, mechanical, HVAC and BMS systems. Knowledge of Health, Safety and Environmental Protection...

Contact Centre Advisor Industry: Infrastructure Location: Newport, Isle of Wight Hours: 7am - 7pm / 7pm - 7am rotating ( nightshift is every third rotation) 4 on 4 off rota Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information. Maintaining in house, complex computerised systems (training given) Adherence to standards. Compiling accurate messages and producing reports. Liaison with internal departments and external agencies, contractors and the public. Experience: Strong customer services experience (including complaint handling) within an office based environment is required as are a good level of administrative and organisational skills. In addition, experience of inbound call centre is preferred but must have a good telephone manner and communication skills as a minimum. Must have a good level of computer literacy and attention to detail...

Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: * You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management * You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture...

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE: 13th July 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and...

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Employment Advisor / Recruiter  Location: Centre based Salary: up to £29,500 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, 12-month fixed term contract from June 2026 An exciting opportunity awaits a motivated and engaging individual who is looking to support the wider community and lower unemployment rates. This is a rewarding opportunity for someone who is passionate about helping people achieve their goals, building strong employer relationships, and deliver high-quality employment support services. The Role: Engage, motivate and support a caseload of unemployed participants through to gaining sustainable employment. Identify and support individuals with any barriers to work. Work in partnership with your caseload to complete action plans, and to better understand their skills, aspirations and goals....

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements Maintain...

Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Administrator Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm Pay: £13.45 per hour Duration: 6-12 months contract with the potential to go perm dependant on performance Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA Main tasks include Ensure that orders are received when goods/services have been supplied Liaising with suppliers to resolve any invoice queries Answering the telephones and passing on messages in a professional manner Taking customer orders Updating customers on orders and deliveries Dealing with any customer queries Supporting internal staff with pricing queries Data entryRequirements Excellent IT skills and proficient in the use of Google suite & Microsoft...

Homelessness Assessment Advisor (Housing)  Hertfordshire 37 Hours Per Week | Hybrid Working Contract: Up to 6 Months PAYE Rate: £16.75 per hour Working Pattern: Start Date: Monday, 1 June 2026 Working Hours: 09:00 - 17:00 Hybrid working arrangement - part office based and part home working We are currently seeking an experienced and motivated Homelessness Assessment Advisor to join a busy Housing team in Hertfordshire on a temporary contract for up to 6 months. This is an excellent opportunity for a housing professional with strong homelessness assessment experience and a passion for supporting vulnerable residents in securing sustainable accommodation solutions. Key Responsibilities: Conduct homelessness assessments in line with current Homelessness Regulations and statutory requirements. Carry out comprehensive assessments of applicants' housing and support needs under the Housing Act. Develop and agree Personalised Housing Plans (PHPs) aimed at preventing...

Repairs Advisor Surrey Area | Hybrid Working Available We are currently recruiting for a Repairs, Customer Service Officer to join a busy and customer focusedteam within a Surrey based local authority. This is an excellent opportunity for an organised and proactive administrator with strong customer service skills to support the delivery of responsive housing repairs and maintenance services. Key Responsibilities * Providing direct support to residents via telephone and written correspondence * Assessing and processing housing repairs on the database * Updating and monitoring repairs and maintenance jobs * Liaising closely with housing repairs teams, contractors, and specialist council departments * Processing invoices and responding to contractor enquiries * Providing regular updates to residents and helping prioritise repair requests * Managing enquiries relating to rental garages, including repairs, new tenancies, and swaps * Contacting tenants to...

Fantastic opportunity for a professional Lettings Services Assistant to work with one of the UKs leading and highly reputable housing associations covering the Coventry area. My client, who is an award winning housing association, is looking for an experienced and professional lettings services advisor to assist with delivering lettings administration support and co ordination to allow for great customer service to be received by tenants. Work will include carrying out administrative support by managing communication, organising documents, coordinating schedules, and ensuring smooth day‑to‑day office operations. Job Details Start Date: ASAP Location: Coventry, CV3 Hours: 37 hours per week Monday - Friday Duration: Temporary on going (approx. 6 months, could be extended) Pay Rate: £17.50-£18.50 per hour umbrella depending on experience. Requirements: You'll be professional, courteous, hardworking and organised Knowledge and understanding of housing and welfare benefits...

Step into a rewarding permanent role as a Lettings Service Assistant, offering the opportunity to join a supportive and customer-focused housing organisation where you will play a key role in supporting the smooth delivery of lettings and tenancy services. This Lettings Service Assistant position offers a varied workload across tenancy administration, customer support, property marketing and operational coordination, making it ideal for someone who enjoys working within a fast-paced housing environment. You’ll be joining a committed and collaborative team that values excellent customer service, strong communication and continuous improvement. This Lettings Service Assistant opportunity is perfect for someone looking to build or continue a career within social housing and housing operations while making a real difference to tenants and communities. I’d love to hear from anyone with experience as a Lettings Assistant, Housing Administrator, Allocations Assistant, Customer Service...

Customer Service Location: Dundee Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 29/06/2026 Hours: 37.5hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over...

Job Title: Customer Contact Advisor Location: Birmingham (near NEC) Type: Full-time, Temporary to Permenant  Pay: £13 per hour We are recruiting on behalf of our client, who is looking for a confident and approachable communicator to join their team as a Customer Contact Advisor. This role is ideal for someone who thrives in a fast-paced environment and can stay calm under pressure. Key Responsibilities Handle incoming calls from drivers and customers, arranging service, maintenance, and repairs for company fleet vehicles Assist drivers who have broken down, arranging prompt vehicle recovery (VOR / emergency breakdown support) Book services with suppliers and organise courtesy or rental vehicles Schedule additional services or maintenance as required Keep drivers and customers informed of progress, escalating concerns when needed Support the coordination and administration of fleet vehicle servicing and maintenance Skills & Experience Contact centre experience is...