12 debt recovery officer jobs found

Debt Recovery Team Leader Rate of pay: £25.57 PAYE / £33.67 Umbrella per hour 2x positions available Job Type: Temporary (until 18/09/2026, with possible extension) Location: Wembley (Hybrid/Office-based as required)An opportunity for an experienced Debt Recovery Team Leader to manage and drive the collection of complex debt portfolios including Housing Benefit Overpayments, Adult Social Care, Sundry Debt and other local government debt streams. You will lead a high-performing team, ensuring recovery activity is compliant, efficient and aligned to strategic objectives while safeguarding financial outcomes. Day-to-Day Responsibilities Manage the recovery of one or more debt portfolios, ensuring timely, consistent and effective collection activity Lead, motivate and develop a team of up to 15 Debt Recovery Officers, driving performance through coaching, mentoring and supervision Set, monitor and review individual and team recovery targets, addressing underperformance where...

Spencer Clarke Group are seeking a Billing & Collection Officer for a Local Authority Client in Northwest London. In this role, you will manage billing and debt recovery while resolving customer enquiries professionally and maximising council income. Duties: Manage the accurate billing, collection and recovery of council income and debts. Resolve customer enquiries across multiple channels with a high standard of customer care. Negotiate and monitor repayment arrangements in line with legislation and council policy. Maintain accurate records and work with internal and external partners to maximise recovery.Qualifications and Experience: The successful candidate will have the following skills / experience: Experience delivering customer-focused advice, transactions and complaint handling. Experience working in billing, revenues, benefits or debt recovery environments. Experience managing accurate records and handling confidential data. Experience using IT systems, including...

Billing & Collection Officer Rate of pay: £18.65 PAYE / £24.65 Umbrella per hour Job Type: Temporary (until December 2026) Location: Wembley An opportunity has arisen for a Billing & Collection Officer to support the billing, collection, and recovery of a range of debts. This role ensures accurate administration and maximises income collection in line with legislation, policy, and best practice. You will handle customer queries, maintain records, and manage recovery processes while delivering high-quality customer service across multiple channels. Day-to-Day Duties Administer billing and collection across Council Tax, Business Rates, Adult Social Care Debt, Parking, Sundry Debt, and Housing Benefit Overpayments Identify liable parties, assess liability periods, and apply discounts, exemptions, and reductions Maintain accurate and up-to-date billing and customer records across systems Respond to customer enquiries via phone, email, correspondence, face-to-face and...

MMP Consultancy are looking to recruit a Housing Officer to join a Local Authority based in East London. As a Housing Officer you will require to provide an excellent customer focused service for all tenants ensuring that the housing schemes and properties are well managed, and the environment is well maintained. Working proactively and closely with tenants to address environmental, property and tenancy issues ensuring tenancies are sustained. Duties: Maximising income collection and monitoring arrears, including signposting tenants to obtain relevant information and support in respect of housing and welfare benefits and debt management Ensure that notice of tenancy termination and properties are re-let in accordance with agreed timescales. Preparing property write ups for Choice Based Lettings and advising tenants/applicants on the clients lettings and allocations policy. Responsible for risk assessments for all general needs applicants and liaising with the borough for...

Housing Technical Officer Pay: £13.98 PAYE / £17.63 Umbrella Job Type: 2x contracts - 1x 3 months, 1x 12 months (potential extension) Location: Overview To provide technical and business support services across Housing and Public Protection, including Environmental Health, Trading Standards, and Community Safety. The role supports front-line service delivery through administration, customer engagement, and back-office processes. Day-to-Day Responsibilities Provide technical and administrative support across Housing and Public Protection services, including Environmental Health, Residential Services, Commercial Services, Community Safety, and Trading Standards Act as part of a professional team handling enquiries from customers, internal teams, and stakeholders Process complex back-office statutory functions, including grants and related processes Raise purchase orders, process invoices, and support financial administration Ensure all financial processes are compliant with...

Rental Income Support Officer Location: London Working pattern: Hybrid, 2–3 days on site Contract: 3 months initially Rate: £23.94 per hour PAYE / £30 umbrella An exciting opportunity has arisen for an experienced Rental Income Support Officer to join a busy local authority team. This role is focused on maximising rental income, reducing arrears and supporting residents to sustain their tenancies. You will manage a patch of rent accounts and take a proactive approach to income recovery through early intervention, resident engagement and effective case management. Working in a commercially focused environment, you will balance strong income collection with excellent customer care. Responsibilities Manage a patch of rent accounts and act as the first point of contact for rent-related queries. Take early action on arrears through phone calls, home visits and case follow-up. Negotiate and monitor affordable repayment agreements. Draft clear, tailored correspondence to residents....

Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive...

Adults Social Worker - Mental Health Contract Type: Temporary Location: Basingstoke (Hybrid Working) Rate: Up to £38 per hour (Umbrella) Working Hours: 37 hours per week Contract Length: 6 months (with potential extension) Role Overview Connect2Socialwork is recruiting Qualified Adults Social Workers to join a Mental Health Team in Basingstoke. This is an excellent opportunity to work in a supportive, multidisciplinary environment delivering high‑quality mental health services. You will manage a varied caseload, supporting adults with complex mental health needs and promoting recovery, independence, and social inclusion. Key Responsibilities Provide professional support and therapeutic interventions to individuals and families experiencing mental health difficulties, including anxiety, depression, schizophrenia, and substance misuse, using a strengths‑based approach Complete comprehensive assessments (psychosocial, risk, and care needs) to inform decision‑making and...

Temporary Credit Controller Location: Warrington Contract: Temporary (approx. 5-6 months) Hours: Monday to Friday, 08:00 - 17:00 (37.5-40 hours per week) Salary: £13.50 - £17.50 per hour (dependent on experience) Overview An established, global organisation is seeking an experienced Credit Controller to join their finance team on a temporary basis. This is an excellent opportunity to work within a fast-paced, collaborative environment, supporting cash flow and maintaining strong customer relationships. Key Responsibilities Manage a portfolio of customer accounts, ensuring timely collection of outstanding debt Monitor aged debt reports and proactively chase overdue invoices via phone, email, and written correspondence Investigate and resolve invoice queries and payment discrepancies in a timely manner Maintain accurate records of all credit control activity and update internal systems Build strong relationships with customers and internal stakeholders Prepare regular...

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for an Administrator to join our client, Warwickshire County Council. Job Title: Administrator Pay rate: £13.69ph Duration: Temporary for three month's (could go permanent) Company: Warwickshire County Council Hours: Full time Location: Kings House - hybrid working (2 days per week in the office) Start Date: ASAP What does the job entail? On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for an Administrator to join a busy income and finance support function. This role would suit someone with strong administrative skills who is looking to gain experience within a Local Authority environment. The post will initially focus on income processing and system input, with the opportunity to move into debt recovery responsibilities as experience develops. You will achieve this by: Processing invoices and entering income onto internal systems Taking...

Billing & Credit Controller (6 Month FTC) £30,000 - £32,000 1 - 2 days per week in office (central Notts) | Flexible Working Hours We're supporting a growing finance team in the search for an experienced Billing & Credit Controller to join on a 6 month fixed-term contract. This is not a traditional credit control role - it's heavily focused on cash allocation, reconciliations, investigations, and resolving complex unallocated cash issues across a high-volume UK ledger. You'll be working closely with the AR Lead and wider commercial teams to investigate aged balances, reconcile customer accounts, resolve anomalies, and support debt recovery activity. Key responsibilities include: Resolving unallocated cash and payment discrepancies Reconciling customer accounts and bank recs Managing aged debt (60+ days) Investigating complex multi-account / multi-invoice issues Supporting invoice and credit note processing Working cross-functionally to resolve billing...

Income Collection Assistant Walsall Contract £14.82 per hour Our client is looking for an experienced is looking for a Income Collection Assistant Contract estimated to be between 3 - 6 months initially Looking for Credit Control & Debt Collection experienced workers. Onsite within Walsall Civic Centre Office for training and then moves to hybrid basis (up to 3 days onsite per week) To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts...