Sep 13, 2026
Telecoms Test & Technical Engineer - CPE (WiFi/Home Hubs/Broadband/Lab)
We are seeking a highly skilled Technical Investigation Engineer to join our clients Home Hub test team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer and operational issues affecting Wifi Home Hubs and associated CPE devices.
You will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams.
An excellent communicator who can clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike is essential.
You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams.
Essential Technical Skills
Telecoms Network Test Lab experience
Proven technical...
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CV-Library
Ipswich, Suffolk
Contractor