281 housing officer jobs found in London

About the Role: A respected Housing Association in London is seeking a proactive Housing Officer to join their team on a temporary 6-month basis. The successful candidate will manage a caseload of tenants, handle tenancy-related issues, carry out estate visits, and deliver high-quality resident support. Key Responsibilities: * Manage tenancy and estate issues effectively * Conduct property visits and inspections * Provide advice and support to residents * Handle complaints, rent issues, ASB, and safeguarding concerns * Maintain accurate records and case notes Requirements: * Previous experience as a Housing Officer or similar role * Strong understanding of tenancy management * Excellent communication and customer-facing skills * Full UK driving licence * Ability to manage a varied caseload independently Desirable: * Experience within a London-based housing association Location: London (Housing Association) Hours: Full-time Pay Rate: £21–£27 per...

Housing Officer  Location: London Local Authority Contract: Temporary – 3 months initially, then rolling Hours: 36 per week Monday to Friday Pay Rate: £23.07 per hour (PAYE) / £29.35 per hour (Umbrella PAYE) Working Pattern: Office or patch-based, 5 days per week We’re proud to be working with a highly prestigious local authority to recruit several enthusiastic and experienced Housing Officers to join the Neighbourhood Services Team. Based at the Area Housing Office in London, this is an exciting opportunity to provide a high-quality, customer-focused housing management service to residents across the borough. Key Duties Manage a patch of tenancies, leases and licences. Deliver proactive tenancy, leasehold and neighbourhood management. Investigate and manage anti-social behaviour cases. Conduct estate inspections and tenancy verification checks. Provide responsive and empathetic front-line customer service. Attend evening meetings or emergencies when required.About YouYou’ll...

Temporary Housing Officer Hourly Rate: £21.80 Start Date: ASAP - End Date: July 2026 Working Pattern: Full Time in office Monday - Friday, 9:00am- 5:00pm, based in SE6. This position is working fully onsite. Key Responsibilities: Collaborate with colleagues and external partners to deliver effective patch-based services tailored to residents' needs. Manage tenancy issues in line with established policies and procedures. Conduct estate inspections and ensure all actions are reported and monitored. Facilitate the swift letting of empty properties by liaising with tenants and relevant stakeholders. Guide new residents through their rights and responsibilities during sign-ups. Address tenancy-related issues, including occupancy checks and enforcement actions when necessary. Manage a designated estate budget and contribute ideas for overall estate improvements. Work intensively with residents to resolve issues related to nuisance, anti-social behaviour, and harassment in...

A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents’ needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

JOB TITLE: Sheltered Housing Officer LOCATION: Ealing, West London (Travel around Borough) PAY RATE: £22.02 PAYE / £20.30 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside About the Role Are you passionate about improving the lives of older and vulnerable residents? We are looking for a Sheltered Housing Officer to join our team and deliver a customer-focused housing service that promotes independence, safety, and wellbeing. In this role, you will manage one or more sheltered housing schemes, acting as the main point of contact for residents and their families. You'll provide tailored support to help tenants sustain their tenancies, live independently, and feel safe in their homes. This includes conducting welfare checks, coordinating emergency responses, and working closely with internal teams and external agencies. Key Responsibilities Day-to-day management of sheltered housing schemes. Provide advice and...

A. Job Descr ipt ion 1. People Management ? Management responsibility for a team within Private Sector Housing Service. ? Undertake the lead role in supporting the Team with especially complex, contentious or sensitive matters and casework relating to the enforcement of standards and licensing conditions in houses in multiple occupation. ? Managing the workloads and targets of the team and monitoring their performance. ? Ensure staff have the necessary skills and knowledge to carry out their duties, including adequate training and development and CPD requirements. Motivate and coach and evaluate staff in technical areas. ? Provide mentoring and support for staff in the wider service or work or for specific cases. 2. Resident & Community Contribution ? Demonstrate understanding of the Council's Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of 'putting our residents first'. ? Provide draft...

A superb opportunity has arisen for a Housing Officer to join a leading provider of social housing on an interim 6 month assignment. As a Housing Officer, you will play a vital role in managing and maintaining a patch of 500 mixed tenure properties. Your primary responsibility will be to provide comprehensive estate management for people and property ensuring all customers are given help and support in making their tenancies sustainable. Role Responsibilities: Manage a designated portfolio of properties, ensuring tenancy agreements and policies are upheld. Conduct housing assessments and carry out property inspections to ensure compliance with health and safety regulations. Develop and maintain effective relationships with tenants, providing relevant advice and support on tenancy-related matters. Investigate and resolve tenancy breaches and manager anti-social behaviour cases. Liaise with external contractors and agencies to arrange repairs and maintenance works. Liaise with Rent...

We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role ·Carry out tenancy audits, welfare visits, and estate inspections across a defined patch ·Identify safeguarding concerns and support needs, making referrals where necessary ·Manage tenancy changes, assignments, successions, and introductory tenancy reviews ·Investigate and resolve tenancy breaches, including unauthorised occupation...

Housing Officer – Supported Living Stevenage Hertfordshire l £21.87 per hour | 37.5 hours | Mon–Fri | Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until April 2026, with the potential for an extension. Vacancy Brief * Role: Housing Officer * Contract: Interim until April 2026 (temp to perm opportunity) * Hours: Full time – 37.5 hours per week * Location: Stevenage (SG2) Hertfordshire * Working Pattern: Monday–Friday, 9am–5pm * Pay Rate: £21.87 PAYE * Compliance: Standard DBS required * Travel: Full UK driving license & access to a vehicle required * Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities * Manage a patch of supported living properties, ensuring they...

What you'll do on a typical day: * Carry out initial assessments of tenants, identify their support needs and seek to obtain support to meet those needs * Ensure tenants remain safe in their home and community and are referred to services that can enhance their physical and mental wellbeing * Review support plans periodically * Maintain regular contact with tenants to monitor their welfare, health and wellbeing and deal with any concerns as appropriate * Liaise with tenants, their families and other internal and external partner organisations as appropriate * Report and monitor on site repairs * Undertake smoke alarm and emergency pull cord checks. * Complete day to day administrative tasks, responding to correspondence and emails * Maintain records and record tenant contact appropriately * Assist the Team Leader with routine housing management duties including health and safety and fire alarm checks, void management and enforcing conditions of...

Housing Officer (Interim – 3 Months) Hertfordshire | Hybrid / Remote | Patch visits approx. 3 days per week An experienced Housing Officer is required for a 3-month interim assignment managing a general needs patch across Hertfordshire. This is a varied, frontline role covering core housing management functions, with a particular need for someone confident handling anti-social behaviour cases alongside wider tenancy management responsibilities. The role will involve managing day-to-day tenancy issues including ASB, estate and property inspections, tenancy sustainment, safeguarding concerns and liaison with partner agencies. You’ll work autonomously across your patch, ensuring issues are resolved promptly and residents receive a consistent and professional service. While this is a mixed housing management role, solid ASB experience is essential, including handling complaints, taking proportionate enforcement action and working collaboratively with internal teams and external...

An established housing organisation is seeking a Section 20 / Major Works Consultation Specialist to support the delivery of statutory consultation and recharge processes across a large residential portfolio. Reporting to the Section 20 Consultation Manager, the role is responsible for the accurate calculation and recovery of major works charges, ensuring full compliance with Section 20 and Section 20B requirements and associated legislation. The position works closely with internal teams and external stakeholders to support high-quality customer service and effective financial outcomes. The role is based in London with hybrid working available by agreement. What the role involves: * End-to-end management of Section 20 and Section 20B consultation processes for allocated schemes and contracts * Calculation and issue of Section 20B Notices within statutory timeframes to maximise income recovery * Providing specialist support to property management,...

Title: Senior Housing Benefits Officer Sector: Local Authority / Housing Benefits Contract: 6-Month Contract Location: UK - 4 days office-based, 1 day remote Pay: Competitive hourly rate | Inside IR35 Role Overview: We are recruiting an experienced Senior Housing Benefits Officer to support a local authority Housing Benefits service. The role focuses on assessing complex claims, managing appeals, and maintaining high standards of accuracy and compliance. This opportunity is well suited to candidates with prior Housing Benefits experience or a background within a local authority or housing association. Key Responsibilities: Assess complex Housing Benefit and Council Tax Reduction claims Manage appeals and prepare tribunal submissions Provide technical advice and quality assurance support to assessment teams Ensure compliance with legislation, performance targets, and subsidy rules Liaise with internal departments and external bodies including DWPRequirements: Proven experience...

Job Title: Housing Liaison Officer Location: Newham Rate: £21.91 Term: 3 months initially with the possibility of extension Are you passionate about making a difference in the community? Our client is seeking a dedicated Housing Liaison Officer to join their Resident Services team in Newham, London. This temporary role offers an exciting opportunity to support housing residents while ensuring compliance and fire safety. As a Housing Liaison Officer, you will: Engage with residents through various channels, face-to-face, phone, and email. Provide expert advice on fire safety and housing compliance. Facilitate resident meetings and coordinate site visits. Conduct property inspections to identify and resolve fire safety hazards. Assist vulnerable residents in sustaining tenancies and accessing support.What We're Looking For: Strong understanding of multi-tenure housing management. Experience in resident engagement, tenancy management, or fire safety. Excellent communication...

Job Title: Housing Allocations Officer Are you passionate about making a difference in your community? Do you have a knack for organisation and a commitment to customer service? If so, we want YOU to be part of our dynamic Housing Choice & Applications service. Position: Housing Allocations Officer Rate: £20.28 per hour (PAYE) Location: Havering What You'll Do: As a Housing Allocations Officer, you will play a vital role in delivering effective housing solutions. Your responsibilities will include: Managing shared inboxes and responding promptly to inquiries from applicants, residents, and partner agencies. Advertising available properties through the Choice Based Lettings (CBL) system, ensuring compliance and accuracy. Making timely offers and nominations for properties to reduce void turnaround and rental loss. Verifying applications and supporting documents to ensure eligibility before offers are made. Collaborating with internal teams, registered providers, and...

We are seeking a motivated and customer-focused Housing Allocations Officer to join our Housing Services team. You will play a vital role in assessing housing applications, maintaining the housing register, and ensuring properties are allocated in line with policy, legislation, and the needs of applicants. Key Responsibilities Assess and process housing applications, verifying eligibility and priority banding in line with the Council’s allocation policy and housing legislation Manage and update the housing register, ensuring records are accurate and up to date Allocate properties fairly and transparently, working closely with housing providers and partner organisations Provide clear advice and guidance to applicants on their housing options, rights, and responsibilities Handle enquiries and correspondence professionally, maintaining excellent customer service Prepare reports and case files as required, ensuring compliance with data protection and safeguarding standardsAbout You...

Housing Options Officer Slough Temporary Full-time - Hybrid Are you experienced in providing housing advice and homelessness prevention? We’re looking for a Housing Options Officer to join a team in Slough and play a key role in supporting individuals and families to secure housing and avoid homelessness. THE ROLE As a Housing Options Officer, you will deliver a high-quality housing advice and homelessness prevention service while ensuring compliance with relevant legislation. Key responsibilities include: Assess homelessness applications under the Housing Act 1996 Part 7 and the Homelessness Reduction Act 2017. Work proactively to prevent homelessness by helping clients retain existing accommodation or secure alternatives. Conduct financial assessments to ensure housing solutions are affordable for clients. Provide Personal Housing Plans tailored to clients’ needs, supporting access to education, employment, health services, and more. Collaborate with landlords, family...

Connect2Luton are excited to recruit a Private Sector Housing Enforcement Officer on behalf of Luton Borough Council. Main purpose of position: Supervise lower grade officers, inspect dwellings identify unlicensed houses in multiple occupation (HMO's) and undertake enforcement work for private sector housing. You will be responsible to: Supervise, provide specialist advice to and oversee the work of lower grade officers, including 1-2-1s and check-ins providing appropriate training and mentoring. Develop procedures and guidance documents and deputise for Senior staff during periods of absence. Inspect dwellings and houses in multiple occupation in accordance with current legislation including, but not limited to: The Housing Act 2004 Housing Health & Safety Rating System (HHSRS), the Decent Homes Standard and HMO Regulations; , taking enforcement action for non-compliance, including complex preparatory work, inspecting and certifying works in default, resolving disputes and...

Connect2Luton are excited to recruit a Private Sector Housing Project Enforcement Officer on behalf of Luton Borough Council. Main purpose of position: To improve living standards and ensure statutory compliance with relevant building safety requirements. Undertake specific service improvement projects work which includes inspecting dwellings and proactive enforcement work for private sector housing. You will be responsible to: ·Inspect dwellings and houses in multiple occupation in accordance with Housing Health & Safety Rating System (HHSRS) and the Decent Homes Standard; including complex preparatory work, inspecting and certifying works in default, resolving disputes and undertaking associated technical and financial work including arranging interim and final stage payments. Prepare cases for prosecution and present evidence in court and Residential Property Tribunals. ·Investigate complex service requests concerning premises and persons, instigate action in...