320 housing officer jobs found in London

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Housing Officer 📍 Location: Lambeth North 💷 Pay: £17.50 - £19.23 per hour ⏰ Hours: 9:00am - 5:00pm (1-hour lunch) 📅 Duration: 2-3 months, with the potential to go permanent Our client is seeking an experienced Housing Officer to join a small, friendly and well-established team in Lambeth North. This is a short-term opportunity with the potential to become permanent for the right candidate. The role involves managing housing duties end to end with minimal supervision, while ensuring administrative tasks are handled efficiently. What You Will Be Doing Managing day to day housing management tasks across a portfolio of properties Acting as a key point of contact for residents, resolving issues efficiently and professionally Supporting tenancy management, including sign-ups, renewals, and enforcement actions Carrying out property visits and inspections where required Maintaining accurate records and updating housing systems Working collaboratively with internal teams and external...

Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents. Responsibilities: Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately. Take ownership of your work and support residents to deliver a quality service You will influence others and advocate effectively for your residents to get the job done. You will be connected to tenants – in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Look for opportunities to continually improve the service and anticipate...

Location: Newham East London Salary: £20.50ph About the Role Bridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You'll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service. This is a hands-on role where you'll build strong relationships, resolve issues, and act as an advocate for residents. Key Responsibilities Manage relationships with residents and act as their primary point of contact Deliver a customer-focused housing management service Handle issues including anti-social behaviour, tenancy breaches, and estate management Carry out tenancy audits, inspections, and estate visits Provide advice on tenancy and property matters Work with internal teams and external partners (e.g. councils, police) Respond to complaints, enquiries, and escalations Identify risks and support safeguarding of vulnerable...

Housing Officer - East London Rate: £26.53 - £28.12 ph (Umbrella) Working pattern - Hybrid 2/3 days on site / in office rest from home We're seeking an experienced Housing Officer to join a busy Housing Association, managing a patch across East London. You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment,...

Please only apply if you have over 2 years experience in the relating field* Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful...

We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents. Key Responsibilities Manage a portfolio of residential properties within a defined patch Act as the main point of contact for tenants, providing advice and support Handle tenancy management issues including sign-ups, renewals, and terminations Manage rent arrears and support income recovery Investigate and resolve anti-social behaviour (ASB) cases Conduct property visits and estate inspections Work closely with internal teams and external agencies Ensure compliance with housing policies and relevant legislationAbout You Previous experience in a Housing Officer or similar role...

Neighbourhood Officer (Housing Officer) Contract – 6 months (likely extension) We are currently partnering with a local authority to recruit an experienced Neighbourhood Officer to support the delivery of a high-quality housing management service. This is a fantastic opportunity for a housing professional with strong tenancy management experience to take ownership of a defined patch and make a real impact within the community. Key Responsibilities: * Manage a designated patch of properties, acting as the main point of contact for tenants * Deliver a proactive tenancy management service, including tenancy sustainment and enforcement * Investigate and manage anti-social behaviour (ASB) cases from initial report through to resolution * Carry out estate inspections and identify breaches of tenancy or environmental issues * Work closely with internal teams and external agencies to support vulnerable residents * Prepare cases for legal action where required,...

Senior Environmental Health Housing Officer - Maidstone Contract RATE NEGOTIABLE 28 hrs pw – 4 days, 2 days onsite, 2 days work from home Duties and responsibilties To lead and manage the day-to-day delivery of private sector housing functions relating to housing improvement across the borough, ensuring the provision of a high-quality, customer-focused service. The role involves managing a caseload and taking appropriate enforcement action to address property disrepair and energy efficiency deficiencies in residential accommodation, using the Housing Health and Safety Rating System (HHSRS) and relevant statutory powers. The postholder will also be responsible for Houses in Multiple Occupation (HMO) licensing and enforcement, as well as the management of empty properties, drainage issues, and other related duties as reasonably required. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity...

We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the...

We're recruiting an experienced Housing Benefits Officer to join a busy Revenues and Benefits service delivering vital financial support to vulnerable residents within a local authority environment. This role sits within a high-performing Housing Benefits team responsible for administering Housing Benefit and Council Tax Support for approximately 20,000 households. The successful candidate will manage complex assessments, support overpayment recovery processes, and ensure all work is delivered accurately, efficiently and in line with current legislation and best practice. The Role - Assess and process Housing Benefit and Council Tax Support claims in line with legislation, policy and performance targets - Carry out complex financial assessments including self-employed applicants, students and vulnerable households - Process changes in circumstances, revisions, reviews and interventions accurately and within agreed timescales - Assess and implement Discretionary Housing...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of £29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as...

Are you commercially minded, relationship-driven, and passionate about tackling homelessness? Join the Housing Supply Team and play a key role in securing high-quality accommodation for residents in need. As a Housing Supply Officer, you’ll be at the forefront of increasing the supply of Temporary Accommodation (TA) and Private Rented Sector (PRS) housing to meet demand and ensure compliance with local policies and procedures. Your work will directly support the Council in fulfilling its statutory homelessness duties while delivering sustainable, practical housing solutions. If you are an experienced Housing Supply Officer then tis is the role for you! Housing Supply Officer - What You’ll Be Doing Working proactively with the market to increase the supply of TA and PRS accommodation. Securing Private Rented Sector properties on commercially sustainable terms for use by Enfield households. Procuring Private Leased Annexes (PLA) and Private Sector Leased (PSL) properties for...

Do you have experience as a Housing SolutionsOfficer? Do you want to work with a knowledgeable team of peers to help reduce the number of people in temporary accommodation? I’m excited to be able to recruit for my client who are looking for an experienced applicant to join an expanding Housing Solutions Team. If you are an experienced Housing Solutions Officer then this is the role for you! Main Duties Include: Provide a quality service of housing solutions, advice, and homeless prevention casework to fulfil the authority’s statutory function to prevent homelessness in accordance with Housing Act 1996. Ensure the robust processing of homeless applications and appropriate accurate and quality advice is given to prevent all aspects of homelessness. Use all available homelessness prevention tools to sustain tenancies or secure suitable, affordable accommodation. Writing and issuing robust Section 184 decisions. Provide a comprehensive statutory service of advice and assistance to all...

Job Title: Housing Policy Officer Location: London Borough of Newham Term: Temp initially 3 month Rate: £21.91 PAYE Are you passionate about making a difference in housing services? We are looking for a dynamic Housing Policy Officer to help shape and enhance the lives of residents in Newham. This is an exciting opportunity to play a pivotal role in developing housing policies and driving service improvements! What You'll Be Doing: In this influential position, you will: Develop, review, and update housing policies, strategies, and procedures. Stay informed on housing legislation and national policies, applying them in practice. Collaborate with housing teams and council colleagues to elevate service quality. Gather feedback from residents and stakeholders to inform policy decisions. Support service and case reviews to identify insights and drive improvements. Draft clear reports and briefings for senior leaders and elected members. Contribute to performance reporting and...

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing * Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties * Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply * Negotiating with landlords and managing agents to secure suitable accommodation for residents * Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation * Ensuring all properties meet required standards, compliance and legislative requirements * Carrying out property inspections prior to acquisition and during use * Maintaining accurate records of landlord engagement and property procurement activity * Working collaboratively with internal teams to meet housing demand and deliver statutory duties * Meeting...

Housing Benefits Assessment Officer - Harrow Minimum 8 month contract £22.22 per hour PAYE Full time Duties and responsibilties To contribute to the provision of high performing customer centred financial assessment service as one of a team delivering financial assistance towards the rent, Council Tax, and social care cost of some 21000 households (1 in 5) who are the most vulnerable residents in the Borough against a background of ever changing regulations and guidance. To ensure the service achieves its maximum Comprehensive Performance Assessment (CPA) as it contributes to both the Use of Resources Assessment and the Council’s overall CPA score Experienced Housing Benefit Assessment Officer with extensive and recent experience in this role To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards,...

Housing Advice and Homeless Prevention Officer, North West London  Pay rate to £32.51 per hour  Contract role, Housing    Pertemps are recruiting for an experienced Housing Advice and Homeless Prevention Officer in North West London.  You will need to have experience in a similar role in a Local Authority.  Overview:  You will be expected to be part of the Housing Options duty Service, completing assessment, and carrying out respective prevention/ relief work.   Carry out Home Visits to prevent homelessness and managing a varied caseload Knowledge of Part VII Housing Act 1996, Homelessness Reduction Act and other relevant legislation and statute is required along with experience of carrying out homelessness enquires, casework and drafting s184 decision letters.   Candidates will be required to demonstrate they have practical experience of delivering in a pressurised Housing Options Services and is manage the multiple demands and pressures of the service. Hillingdon Offers flexible...

Housing Options Officer 📍 Hertfordshire (2 days per week in the office) 💰 £28–£30 per hour 📅 Contract (initial term with potential extension) We’re currently working with a local authority in Hertfordshire who are looking to bring in an experienced Housing Options Officer to support a busy frontline service. This is a great opportunity for someone confident managing a varied caseload and delivering high-quality housing advice in line with current legislation. Key Responsibilities: * Managing a caseload of applicants under homelessness legislation (Part VII of the Housing Act 1996 & Homelessness Reduction Act 2017) * Conducting housing needs assessments and producing Personalised Housing Plans (PHPs) * Making S184 decisions and issuing statutory notifications * Preventing and relieving homelessness through effective casework and negotiation * Liaising with landlords, support agencies, and internal teams to secure suitable housing options * Providing clear,...