148 housing solutions officer jobs found

Housing Options Officer - Herefordshire £30-£32 per hour (umbrella) | Initial 3‑Month Contract with Likely Extension Local Authority | Flexible Hybrid Working : 2 Days in Office A Local Authority in Herefordshire are looking for a skilled Housing Options Officer to support its busy Housing Solutions service. This position involves frontline work to prevent homelessness, assess statutory duties, and help households move from temporary accommodation into stable long‑term housing. Key Responsibilities Carry out homelessness assessments, triage appointments, and detailed Part VII interviews Prepare and issue legally compliant Section 184 decisions under the Homelessness Reduction Act 2017 Create and regularly review Personalised Housing Plans, ensuring timely case progression Identify affordable private rented sector options and negotiate successful placements with landlords Work collaboratively with teams including Allocations, Temporary Accommodation, and Prevention Maintain...

Housing Solutions Officer – Maldon - 2 days per week in office, 3 days working from home Contract £24.00 per hour PAYE – approx. £46,800.00 per annum Full time Duties and responsibilties Carrying out detailed housing assessments and making decisions under relevant housing legislation Developing and reviewing Personalised Housing Plans with applicants Providing accurate advice on housing options, including privately rented accommodation, supported housing, and tenancy sustainment Liaising with internal departments and external partners to secure appropriate housing solutions Managing a complex caseload and maintaining accurate, up-to-date case records Promoting a trauma-informed, person-centred approach to service delivery To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Looking for your next Housing Options contract? An Essex-based local authority is looking for a Housing Solutions Officer to join their team for a 3-month contract. This role will focus on delivering high-quality frontline homelessness services and progressing cases efficiently. What you'll be doing: Assessing homelessness applications and determining duties under housing legislation Issuing legally robust S184 decisions Progressing prevention and relief cases in line with the Homelessness Reduction Act Creating practical, outcome-focused Personalised Housing PlansWhat you'll need: Demonstrable local authority experience within Housing Options Strong understanding of statutory homelessness duties and decision-making Able to attend the office 2 days a weekIf you're ready to step into a busy team and make an immediate impact, please send your CV to (url removed)

We are seeking a proactive and customer-focused Housing Options Officer to provide high-quality housing advice and homelessness prevention services. You will work with individuals and families at risk of homelessness, offering early intervention, tailored housing options, and practical solutions to help people secure and sustain suitable accommodation. Key Responsibilities Provide comprehensive housing advice in line with the Housing Act 1996 (as amended) and Homelessness Reduction Act 2017 Carry out homelessness assessments and develop Personalised Housing Plans (PHPs) Prevent and relieve homelessness through early intervention and case management Make statutory decisions and issue notifications in accordance with legislation Work with landlords, housing providers, and partner agencies to secure accommodation Manage a caseload effectively, maintaining accurate case records Support vulnerable customers, safeguarding adults and children where required Attend court as required,...

Housing Solutions Officer Maldon District Council | £30ph Umbrella | 3-Month Contract | 2 Days On Site Vivid Resourcing are supporting Maldon District Council to recruit an experienced Housing Solutions Officer to join their frontline Housing Options team on a temporary basis. This is an excellent opportunity for a homelessness professional who is confident managing complex cases and delivering prevention and relief duties in line with the Homelessness Reduction Act 2017. Maldon offers the best of both worlds — a beautiful coastal district with easy access to London — making this a great location for work-life balance. The role will involve: * Carrying out detailed housing assessments and making lawful decisions * Creating and reviewing Personalised Housing Plans * Providing housing options advice across PRS, supported housing and tenancy sustainment * Working closely with internal teams and external partners to secure solutions *...

ASB Officer * Hourly Rate: £24.79 PAYE or £31.55 Umbrella * Location: Remote (visiting the office once per month depending on location) * Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work...

Neighbourhood Housing Officer – £17.27 LTD – Temporary (Until End of May) Service Care Solutions are currently recruiting for a Neighbourhood Housing Officer to join a local authority housing team on a temporary contract running until the end of May, paying £17.27 per hour (LTD). This is a hybrid role focused on delivering high-quality neighbourhood and tenancy management services across a defined housing patch. The Role You will be responsible for managing a cross-tenure neighbourhood, acting as the key point of contact for residents and ensuring tenancies are sustained, communities are well managed, and customer satisfaction remains high. job profile new format march23 Key Responsibilities Manage a defined patch, providing end-to-end neighbourhood and tenancy management Investigate and manage anti-social behaviour (ASB) and nuisance cases Conduct home visits, tenancy checks, and estate inspections Support vulnerable tenants and make appropriate referrals to partner agencies...

Leasehold / Independent Living Officer – Essex – £22.68 LTD p/h – Temp to Perm Service Care Solutions are currently recruiting for an experienced Leasehold / Housing Officer to join a leading housing provider within their Independent Living (Retirement) service. This is a temp to perm opportunity, offering a stable long-term role supporting leaseholders aged 55+ across two schemes in Essex. Location & Hours Based at Sawbridgeworth Office (Monday, Wednesday, Friday) Ongar Scheme (Tuesday & Thursday – travel from Sawbridgeworth office) 25 hours per week – 8:00am – 1:00pm, Monday to Friday £22.68 LTD per hour Minimum 3 months temporary with strong potential to go permanentImportant Requirements Enhanced DBS required Full UK driving licence and access to a vehicle essential Mileage paid between sites only (not from home) Start date: ASAPRole Overview You will be responsible for delivering a high-quality housing and leasehold management service to residents within Independent...

Safer Homes Officer – Chichester (Housing Association) £15.38 PAYE / £17.86 Umbrella (Inside IR35) 37.5 hours per week 3–6 month initial contract (likely extension) Overview of the role We are currently recruiting for a Safer Homes Officer to support a busy Asset Management & Sustainability team within a large Housing Association. This is an operational compliance support role focused on ensuring statutory safety programmes (including gas, electrical, fire safety and asbestos) are delivered efficiently, data is accurately maintained, and access to properties is effectively managed. You’ll work closely with Contract Managers, contractors, and residents to keep compliance on track, resolve no-access cases, and provide real-time performance information across Safer Homes programmes. Responsibilities Supporting Contract Managers to ensure safety programmes run efficiently and compliantly Monitoring statutory, regulatory, and contractual compliance across all workstreams...

Neighbourhood Officer – Coventry £23.98 LTD per hour | 12-week temporary contract Service Care Solutions are currently recruiting for an experienced Neighbourhood Officer to join a housing provider in Coventry on a temporary basis. This is an excellent opportunity for a housing professional with strong tenancy and ASB experience to manage a defined patch and deliver high-quality neighbourhood services. The Role You will be responsible for the day-to-day management of a neighbourhood patch, ensuring communities are safe, well-managed, and places residents are proud to live. The role involves managing tenancy issues, responding to anti-social behaviour, carrying out estate inspections, and working closely with residents and partner agencies to achieve positive outcomes. Key Responsibilities Manage a geographical patch, delivering effective neighbourhood and tenancy management services Investigate and manage anti-social behaviour (ASB) cases, gathering evidence and working to...

Fire Safety Officer / Resident Safety Support Officer – London (Housing Association) £23 PAYE / £30 Umbrella – Deemed LTD (Inside IR35) 37 hours per week Temporary ongoing contract We are working with a Housing Association to recruit two Resident Safety Support Officers to join their Building Safety team. This is a frontline role supporting vulnerable residents living in higher and medium-risk buildings, ensuring Person Centred Fire Risk Assessments (PCFRAs) are completed and evacuation plans are in place. You’ll be out on site regularly completing assessments, working directly with residents, and supporting admin staff where required. Responsibilities Carry out Person Centred Fire Risk Assessments (PCFRAs) in residents’ homes Ensure Emergency Evacuation Statements and Building Evacuation Plans are completed, stored digitally, and reviewed annually Communicate with residents via their preferred method and support them through the PEEPs process Support admin staff with...

Supported Housing Officer – Croydon – £25.15 LTD Umbrella p/h Service Care Solutions are currently recruiting for a Supported Housing Officer to join a leading Housing Association on a 16-week temporary contract based in Croydon. This is a site-based, customer-focused role delivering intensive housing management across supported housing schemes. You will work closely with vulnerable residents, managing agents, and support providers to sustain tenancies, manage complex cases, and ensure properties remain safe, compliant, and well-managed. Role Overview You will be responsible for delivering a high-quality housing management service across a supported housing portfolio. This includes tenancy management, partnership working, compliance monitoring, and providing a visible presence across schemes to support residents and improve outcomes. Key Responsibilities Deliver intensive housing management to residents with support needs Act as the main point of contact for managing...

Specialist Officer – Private Sector Housing Devon £21.20 LTD (Umbrella) Part-time – 18.5 hours per week Temporary – 12 weeks Service Care Solutions are currently recruiting for a Specialist Officer – Private Sector Housing to join a local authority in Devon on a part-time temporary basis. This is an excellent opportunity for an experienced housing or environmental health professional to support the delivery of statutory private sector housing functions and help improve housing standards across the district. The Role You will play a key role in improving housing conditions and protecting residents’ health by inspecting private sector properties, assessing hazards, and taking appropriate enforcement action where required. Key Responsibilities Respond to service requests and complaints relating to private sector housing conditions Carry out property inspections using the Housing Health and Safety Rating System (HHSRS) Identify hazards and prepare schedules of work, notices, and...

Complaints Officer (Social Housing) – Cambridgeshire 6-month interim £20–£25 per hour -| Hybrid – 1 day/week in the office Are you a calm, solutions-focused complaints professional who knows how to turn a tough situation into a positive outcome? We’re working with a respected social housing provider in Cambridgeshire who needs an experienced Complaints Officer to join them on an interim basis for six months. This is a fantastic opportunity to make a real difference to residents’ lives while working within a supportive, mission-driven team. The role You’ll be the go-to person for Stage 1 complaints, managing cases end-to-end with empathy, accuracy, and pace. Working closely with internal teams and external contractors, you’ll ensure residents receive a fair, thorough, and timely response. Key responsibilities include: * Receiving and logging all Stage 1 complaints * Investigating concerns, gathering evidence, and coordinating input from relevant teams * Drafting...

Vivid's client in the North West is currently looking for an experienced Housing Options Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience. - Housing Options Officer - North West - 6 months - £25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: * Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice * Finding solutions to help clients remain in their existing homes or finds suitable alternative housing * Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: * A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. * The ability to resolve Homelessness issues using said knowledge...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Safeguarding Support Assistant Role: Admin & Clerical Hours: 22.5 hours per week | Hybrid Working Pay: £13.90 per hour Duration: Temporary 24‑week assignment (until August 2026) Location: Plymouth PL1 Join a team making a real difference. An exciting opportunity has arisen to become part of the Plymouth Safeguarding Children Partnership (PSCP) Business Unit as a Safeguarding Support Assistant. This is a fantastic role for someone who thrives in a purposeful environment and wants their work to directly contribute to improving outcomes for children and young people across Plymouth. Working closely with the Partnership Business Manager, you’ll play a key role in delivering high‑quality, efficient safeguarding support. You’ll help drive forward the PSCP’s vision and objectives, ensuring the partnership runs smoothly and effectively. What you’ll be doing Providing administrative and organisational support to PSCP subgroups. Coordinating and maintaining systems, processes, and...

Back End Developer / Engineer III (Java / GCP) Duration:1 year contract Location:London New office Mode:Hybrid(2-3 days in office) We are looking for a high-impact Back End Engineer to lead solution designs and execute end-to-end implementations of critical service capabilities. Based in the CET timezone (Sweden, UK, or Germany), you will drive technical excellence in a collaborative environment that prioritizes fast decision-making and a strong bias for action. Key Responsibilities Solution Design: Lead the architecture and implementation of scalable features within our core services. System Evolution: Execute meaningful changes to high-scale, complex distributed systems. Collaboration: Drive engineering deep dives, technical workshops, and stakeholder demos. Mentorship: Participate in tight feedback loops and peer reviews to elevate the team's output. Required Experience & Skills Core Stack: Proven expertise in building and scaling services using Java, Postgres,...