603 housing support officer jobs found

Housing Support Officer A local authority is looking for an experienced Housing Management Support Officer to provide frontline customer service and administrative support to the Housing Management team. The successful candidate will act as the first point of contact for tenants and their representatives, dealing with a wide range of housing management enquiries and tenancy-related matters. Key Responsibilities Provide administrative support to the Housing Management team Deal with daily enquiries from tenants and customers regarding housing management issues Support Housing Officers with tenancy matters including anti-social behaviour, breaches of tenancy, and rent arrears Manage Right to Buy and Mutual Exchange cases, including carrying out property inspections where required Maintain accurate records and ensure excellent customer service standards are delivered Work collaboratively with colleagues and contribute to service improvements Requirements Previous experience in...

Title Housing Support Officer Contract Length - 6 months Rate £19-£22 Umbrella Key Responsibilities * Provide housing-related support to service users * Support clients to maintain and sustain tenancies * Carry out risk assessments and support planning * Liaise with external agencies, local authorities, and support services * Assist clients with budgeting, benefits, and independent living skills * Manage caseloads and maintain accurate case notes * Respond appropriately to safeguarding and welfare concerns * Conduct property visits and welfare checks where required Requirements * Previous experience working within housing support, supported housing, homelessness, or tenancy services * Strong understanding of safeguarding and vulnerable adults * Excellent communication and organisational skills * Ability to manage challenging situations professionally * Enhanced DBS preferred or willingness to obtain one * Full UK driving licence...

My client is a housing provider based in South London looking to recruit a Housing Support Officer to work as part of their established team. As the Housing Support Officer you will be carrying out a range of duties. some of which are but not limited to: You will be required to provide a service for the clients and ensure they are housing ready at the housing staging post and once housing ready, you will explore move on options for the clients in order to sustain meaningful accommodation and avoid being back to rough sleeping. You will support rough sleepers by ensuring that referrals are made to relevant services, in line with local objectives and targets. Responsibilities: ● To provide 1:1 support to Service Users Face to Face or via telephone communication ● Ensure that Service users are registered with local Healthcare professionals (GP, Dentist) ideally within the first 7 days of their placement commencement with the provider ● Support Service users to complete Housing...

Tenancy Sustainment Officer (Housing Support Worker) – Supported Living Durham | £14.50 per hour | 37.5 hours | Mon–Fri | Temp until Aug 2026 (potential extension) Are you passionate about delivering excellent housing and support services that make a real difference? Are you looking for a rewarding opportunity within Social Housing and Supported Living? A well-established UK housing provider with a strong supported housing portfolio is seeking a dedicated Tenancy Sustainment Officer to join the Housing & Property Services team on an interim basis. This role focuses on supporting vulnerable tenants to sustain their tenancies, build independence, and achieve positive long-term outcomes. You will be working within a values-driven organisation where kindness, respect, and courage underpin everything they do. Vacancy Brief * Role: Tenancy Sustainment Officer * Contract: Interim until August 2026 (potential extension) * Hours: Full time – 37.5 hours per week * Location:...

Company Overview Our client is a forward-thinking local authority based in the North West, committed to improving housing standards, protecting vulnerable residents, and supporting safe and sustainable communities. Due to increased service demand, the council is seeking an experienced Private Sector Housing Officer to join the team on an interim basis. Role Overview We are recruiting a Private Sector Housing Officer for an initial 6-month contract, starting ASAP. The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. This is a full-time role, offering competitive rates between £40–£45 per hour, with hybrid working available subject to service requirements. Key Responsibilities * Carry out inspections of private sector residential properties under the Housing Health and Safety Rating System (HHSRS)...

Housing Advice Officer A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017. Key Responsibilities Assess and manage homelessness applications in line with current legislation Provide housing advice to applicants, landlords, and partner agencies Support homelessness prevention activities and temporary accommodation placements Manage Housing Register applications within a choice-based lettings scheme Maintain accurate records and contribute to statutory reporting requirements Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions Requirements Experience working within housing options, homelessness, or housing advice services Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication, negotiation, and...

Key Responsibilities Building Safety & Compliance * Own, deliver and regularly review building safety policies, procedures, management plans and processes. * Lead the Building Safety Case programme, including oversight of registration of in-scope buildings with the Building Safety Regulator. * Quality assure Building Safety Case Reports and associated fire and structural risk assessments. * Ensure full compliance with the Building Safety Act 2022, Fire Safety Act 2021, and secondary legislation. * Act as the councils subject matter expert for all building safety matters. * Own and deliver Mandatory Occurrence Reporting processes. * Drive delivery of the golden thread of building safety information across all WCC housing assets. * Deliver the building safety competency framework in line with PAS 8672 standards. Leadership & Governance * Line manage a multidisciplinary team including Building Safety Managers, Structural Engineer, Resident...

Our client is looking for a proactive and organised Business Support Officer to provide high quality administrative and business support to the Housing Complaints and Quality Assurance Team. In this role you will help ensure that complaints, members enquiries and compensation related tasks are managed efficiently and within required timeframes. A key part of the role includes processing compensations, maintaining accurate records and producing performance reports. You will support their quality assurance processes, assist with system administration and help staff use the complaints and casework systems effectively. This role is ideal for someone with strong administrative experience, good IT and reporting skills and a keen eye for detail. If you are interested in this role please send your updated CV in the first instance

Belmont Recruitment are currently looking to speak with HMO/Housing Management Officers, to work an initial 6 month contract position that we have available in the Blackburn area. An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. This role is ideal for someone passionate about supporting tenants, managing tenancies effectively, and making a positive difference in local communities. Key responsibilities: * Deliver a proactive housing management service to help customers sustain their tenancies. * Manage rent accounts, address arrears, and support benefit claims. * Minimise void losses by ensuring properties are swiftly re-let. * Respond to anti-social behaviour and promote safe, supportive neighbourhoods. * Carry out tenancy sign-ups, inspections, and health & safety checks. * Liaise with contractors and partner agencies to ensure effective service...

Technical Administrator will be responsible for providing technically-focused clerical, administrative and IT support for the housing asset management service, in order to support effective service delivery to residents and corporate clients. Main duties and responsibilities Carry out a range of general office administrative support tasks including maintain and manage diaries, prepare agendas, arrange meetings and take accurate technically-appropriate minutes as directed, collate relevant documentation, ensuring timely production and distribution and follow up action where required. Assist with the collection of technical data and performance indicators from staff, contractors, other departments, stakeholders, consultants, residents and provide contract administration support ensuring that records are accurate and up-to-date. Accurately input, interrogate, update and monitor data for the department’s administrative and IT systems. Assist in the collation of all relevant information...

Tenancy Sustainment Officer Leyland Full Time Temporary – 6 Months A respected Housing Association in Leyland is looking to recruit an experienced Tenancy Sustainment Officer to support vulnerable tenants and help sustain successful tenancies through proactive support, tenancy interventions, and partnership working with external agencies. THE ROLE The Tenancy Sustainment Officer will deliver high-quality tenancy support services to new and existing tenants, helping customers maintain stable and sustainable tenancies while promoting independence and preventing tenancy breakdown. Key duties of the role include: Completing pre-tenancy affordability and sustainability assessments Managing a caseload of tenants requiring tenancy sustainment support Developing, monitoring, and reviewing tailored support plans Supporting vulnerable tenants with complex needs through one-to-one, telephone, and crisis support Working closely with internal departments and external agencies including...

Allocations Officer A Local Authority is seeking an experienced Allocations Officer to join its Housing team. This is an excellent opportunity for a housing professional with strong knowledge of allocations, housing legislation, and housing management systems within a Local Authority environment. The successful candidate will provide advice and support on the Council's Allocations Scheme and Nominations Agreement, ensuring housing applications and allocations are managed effectively and in line with current legislation and policy. Key Responsibilities * Assess housing register applications and determine application status and banding decisions * Manage the allocation process through to the matching of properties * Allocate accommodation in line with the Housing Allocation Scheme through the direct matching process * Support priority groups including homeless households, medical cases, delayed discharge cases, and under occupiers * Provide advice and guidance on allocations...

Red Snapper Recruitment are recruiting for a Business Support and Intelligence Officer on behalf of Torbay Council. This is an exciting opportunity to join the Community Safety Business Unit, supporting operational teams through high-quality intelligence analysis, reporting and business support functions. Summary of job * Job Title: Business Support and Intelligence Officer * Location: Hybrid working – minimum one day per week office based at Tor Hill House, Castle Circus, Torquay * Hours: Part time - 22.2 hours per week * Pay Rate: £14.82 per hour PAYE * Contract: Temporary contract initially for 3 months * Start Date: Ideally by early July, however the client can wait for the right candidate Main duties and responsibilities * Analyse and interpret complex statistical and operational data to support the Community Safety Business Unit * Compile reports and provide operational insights to assist effective team management and service delivery * Identify...

We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role ·Carry out tenancy audits, welfare visits, and estate inspections across a defined patch ·Identify safeguarding concerns and support needs, making referrals where necessary ·Manage tenancy changes, assignments, successions, and introductory tenancy reviews ·Investigate and resolve tenancy breaches, including unauthorised occupation...

Business Support Officer A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service. The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements. Key Responsibilities * Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service * Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements * Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date * Support case management processes and produce reports when required * Handle confidential and sensitive...

An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Derbyshire. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing...

Maintenance Officer Location: Govan, Glasgow Salary: EVH Grade 7 Working Pattern:Monday to Friday with Flexible Working Temp to Perm oppertunity We are currently working with a well-established housing organisation based in the Govan area to recruit an experienced Maintenance Officer. This is an excellent opportunity for someone with a strong background in social housing maintenance, particularly in managing void properties and overseeing day-to-day reactive repairs. Key Responsibilities Managing void properties from inspection through to completion Coordinating day-to-day reactive maintenance works Liaising with contractors to ensure works are completed to a high standard, on time, and within budget Carrying out property inspections and preparing detailed specifications of work Monitoring contractor performance and ensuring compliance with health and safety requirements Providing technical advice and support to internal teams and tenants where required Requirements...

We are currently recruiting for a temporary Neighbourhood Officer to support housing and community services across the Coventry area, with occasional travel to Worcester and Birmingham as required. This is an excellent opportunity for an experienced housing professional who is passionate about delivering high-quality neighbourhood management services and building strong community relationships. Location Primarily based in Coventry, with occasional travel across Worcester and Birmingham. Contract: Temporary assignment Approx. 3 months initially Flexible hybrid working availableKey Responsibilities of a Neighbourhood Officer: Managing a designated neighbourhood patch Delivering effective tenancy and estate management services Responding to anti-social behaviour and tenancy breaches Carrying out estate inspections and property visits Supporting residents with tenancy-related queries and issues Working collaboratively with internal teams and external agencies Ensuring communities...

An excellent opportunity has arisen for an experienced and detail-focused Business Support & Intelligence Officer to join a busy Community Safety operational team on behalf of our public sector client. This hybrid role offers the opportunity to work within a supportive team environment, with a minimum of one office-based day per week at offices in Torquay. The successful candidate will play a key role in supporting operational delivery through accurate data analysis, reporting, and business support functions. Key Responsibilities of a Business Suppot & Intelligence Officer: Support the effective delivery of Community Safety operational case management and service delivery systems. Provide business support across service areas including: Licensing Food & Safety Trading Standards Neighbourhoods Housing Standards Compile, analyse, and interpret statistical and performance information to identify trends and support service improvement. Undertake analytical preparation,...

A local authority in Essex is looking to appoint a number of experienced Temporary Accommodation Officers to join their Move On team on a contract basis for an initial 3 months. This role would suit someone confident working directly with households in temporary accommodation, supporting move‑on pathways and ensuring cases are progressed efficiently. Key Responsibilities: Acting as the first point of contact for households in temporary accommodation, building trust and managing expectations Carrying out home visits to complete occupancy, identity and affordability checks Updating housing needs assessments and identifying appropriate move‑on routes into settled accommodation Verifying household composition, including adult dependents for housing register eligibility Updating housing register applications to reflect changes in circumstances Working closely with the Move On team to support property matching and successful housing outcomes What you'll need: Recent experience...