462 income officer jobs found

Income Officer – Housing (Hybrid) An experienced Income Officer is required to support effective rent collection and income recovery across a residential housing portfolio in East London. This is a hybrid role, with two days per week office-based and the remainder working remotely. Key responsibilities: * Manage a patch of rent accounts, taking ownership of arrears cases from early intervention through to resolution * Maximise rental income through proactive contact, payment plans and sustained tenant engagement * Provide advice and support around welfare benefits, including Universal Credit, and make appropriate referrals * Prepare cases for legal action where necessary, including court and possession processes * Maintain accurate case notes and performance data in line with policies and procedures * Work collaboratively with internal teams and external agencies to sustain tenancies and reduce arrears About you: *...

Income Officer Fully Remote Working Full time, 37.5 hours per week Working across a shift pattern between 08:00 - 22:00 £25,883 per annum Fixed Term Contract till October 2026 Sellick Partnership Ltd are currently recruiting for an Income Officer to join a large housing provider to work on a fully remote basis Daily duties of the Income Officer: Review rent and service charge accounts, contacting customers via phone or digital channels. Identify reasons for non‑payment and provide tailored support/advice. Handle sensitive conversations with resilience and empathy. Manage a caseload, offer benefit advice, discuss repayment options, and agree sustainable arrangements. Ensure customers understand actions required to resolve debt issues.Essential requirements of the Income Officer: Previously worked within Social Housing Able to work a varied shift pattern between 8am and 10pm If you are interested in the role of the Income Officer then please apply now or for more...

Section 20 Consultation Officer Farringdon £27.23ph Full Time / Hybrid  (2 days in office and 3 days at home) Principal Responsibilities: - As required by the Section 20 Consultation Manager you will ensure you provide support to Property Management, Managing Agent Relationship team and any other relevant stakeholders with Section 20 related matters. Be fully responsible for end-to-end management of all related processes for schemes and contracts, as allocated by the Section 20 Consultation Manager.  To regularly calculate and issue Section 20B Notices within statutory timeframes to maximise income of SH.   To attend all appropriate stakeholder and resident meetings in relation to consultation and delivery of works, supporting colleagues and peers where necessary.  To provide information relating to S20 consultation and invoicing to colleagues to facilitate responding to leaseholder and solicitor enquiries in connection to resale enquiries.  To liaise with appropriate...

Section 20 Consultation Officer Farringdon £27.23ph Full Time / Hybrid  (2 days in office and 3 days at home) Principal Responsibilities: - As required by the Section 20 Consultation Manager you will ensure you provide support to Property Management, Managing Agent Relationship team and any other relevant stakeholders with Section 20 related matters. Be fully responsible for end-to-end management of all related processes for schemes and contracts, as allocated by the Section 20 Consultation Manager.  To regularly calculate and issue Section 20B Notices within statutory timeframes to maximise income of SH.   To attend all appropriate stakeholder and resident meetings in relation to consultation and delivery of works, supporting colleagues and peers where necessary.  To provide information relating to S20 consultation and invoicing to colleagues to facilitate responding to leaseholder and solicitor enquiries in connection to resale enquiries.  To liaise with appropriate...

We are seeking an experienced Tenancy Support Officer to join a local authority housing service in Warwickshire. This is a fully site-based role, five days per week, requiring regular travel across the Borough. The post holder must be an experienced visiting officer, confident in carrying out tenancy audits and home visits as part of a proactive tenancy sustainment service. You will provide intensive, person-centred support to tenants with complex needs who are already living in council-owned accommodation. A key part of the role will be undertaking tenancy audits to ensure properties are occupied appropriately, tenancy conditions are being met, and any risks or support needs are identified early. You will develop and deliver individual support plans, helping tenants to sustain their tenancy, live independently, and reduce the risk of tenancy failure. Working under the general direction of the Housing Services Team Leader, you will collaborate closely with Housing Management,...

Rent Officer – Housing - Bromsgrove District and Redditch Borough Council – B98 7RY 3 months 37 hours a week HYBRID I am currently representing Bromsgrove District and Redditch Borough Council are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Rent Officer at Woodrow Housing Services, Woodrow, B98 7RY 9 – 5, 37 hours per week. Hybrid, 2 office days Wednesday and Friday and 3 days working from home Key Accountabilities * Take responsibility for, or support managers with formal complaint investigation and response, Ombudsman interventions and legal challenge where appropriate. * Have a broad understanding of public policy issues affecting local authorities, social housing, and social landlords, and contribute to enquiries in accordance with the prevailing culture and policy of the organisation. *...

Senior Finance Officer – Part Time Are you passionate about numbers? Do you enjoy keeping accurate records of income and expenditure? Can you use financial data to produce reports for our Trustee Board? If you answered yes, then Young Barnet Foundation (YBF) needs you! YBF has an exciting opportunity for a Finance Officer to join our growing team. The successful candidate will be critical to the smooth running of the organisation, and the role will suit someone with a keen eye for detail and a willingness to organise and manage a wide-ranging workload. Summary Hours    21 hours per week (plus statutory breaks) Term     12-month fixed term contract (extension subject to funding)   Base       YBF office (East Barnet, EN4 8SG) Salary    £30,000 - £35,000 pro-rata (depending on experience and successfully completions of probation)   Accountable to Head of Operations. Application closing date Friday 27th February 2026 (although applications will be assessed on a rolling basis...

We are seeking an experienced Rent Officer to join a local authority in Worcestershire on an initial 3-month contract. The role involves managing rental income for a defined neighbourhood, delivering an effective rent collection and arrears recovery service in line with legislation, council policies, and performance targets. You will proactively monitor rent accounts, take early intervention action to prevent the escalation of arrears, and negotiate sustainable repayment arrangements. The role includes conducting home visits, attending court, preparing possession and arrears cases, and managing sub-accounts such as court costs and introductory tenancies. You will play a key role in maximising income while promoting tenancy sustainment and reducing the risk of homelessness. Working closely with Neighbourhood and Tenancy Officers, Housing Benefits, the DWP, and external agencies, you will support tenants to maximise income and benefit entitlement, identify vulnerability, and make...

An established housing organisation is seeking a Section 20 / Major Works Consultation Specialist to support the delivery of statutory consultation and recharge processes across a large residential portfolio. Reporting to the Section 20 Consultation Manager, the role is responsible for the accurate calculation and recovery of major works charges, ensuring full compliance with Section 20 and Section 20B requirements and associated legislation. The position works closely with internal teams and external stakeholders to support high-quality customer service and effective financial outcomes. The role is based in London with hybrid working available by agreement. What the role involves: * End-to-end management of Section 20 and Section 20B consultation processes for allocated schemes and contracts * Calculation and issue of Section 20B Notices within statutory timeframes to maximise income recovery * Providing specialist support to property management,...

Tenancy Services Officer required for an established client to join on either an immediate permanent or temp too perm basis. Working 37 hours across Monday - Friday, the salary will be £34,434, hybrid based, with an expectation for the individual to work 2 days a week in the office and the rest of the week out on site and from home. Candidates applying for this role must have previous tenancy services experience, a UK driving license with own vehicle, and a basic DBS will be carried out should the post holder not hold a current check. Duties: Assist with tenants income collection, anti-social behaviour and tenancy management Accountable for around 850 dwellings Play an active part in the provision of a local, responsive, housing service as part of the tenancy services team Ensure tenants comply with their conditions of their tenancy Monitor all current accounts in arrears up to notice stage and take appropriate action Monitor hostel, garage and any other accounts in arrears up...

Rent Service Officer Camden Contract £22.58 per hour PAYE Our client is looking for an experienced Rent Service Officer HYBRID ROLE - one day in the office and one day for visits each week. ESSENTIAL CRITERIA - Knowledge and understanding of the legal aspects of housing management, rent arrears collection methods and Northgate. Ability to deal effectively with difficult customers both on the phone and face to face, remaining calm and professional at all times. Ability to work under pressure to meet all deadlines and key performance indicators set for the service. Experience of dealing sensitively and effectively with all sections of the community within a customer focused organisation. Experience of successfully managing rent arrears cases. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk THE ROLE - You will relish the opportunity to work within a busy and high performing Income Team. Your aim is to maximise rent and...

Your new company You'll be joining a respected Manchester‑based housing association known for delivering high‑quality services to residents across the region. The organisation is committed to supporting communities, improving tenancy sustainability, and ensuring customers receive the best possible experience. Your new role As a Rent Officer, you'll be responsible for managing rent accounts, supporting tenants with arrears, and ensuring income is maximised across the housing stock. You'll handle queries, set up repayment plans, monitor accounts, and work closely with housing teams to maintain strong rent collection performance. This role requires one day a week in the office, with the remainder carried out remotely. This is a temp contract until the end of April. What you'll need to succeed Proven experience in rents or income management within housing Strong understanding of arrears processes and tenancy legislation Confident communication skills when supporting tenants...

Collections Officer – Nottingham - NG / DE postcodes Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on...

Housing Officer – Supported Living Stevenage Hertfordshire l £21.87 per hour | 37.5 hours | Mon–Fri | Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until April 2026, with the potential for an extension. Vacancy Brief * Role: Housing Officer * Contract: Interim until April 2026 (temp to perm opportunity) * Hours: Full time – 37.5 hours per week * Location: Stevenage (SG2) Hertfordshire * Working Pattern: Monday–Friday, 9am–5pm * Pay Rate: £21.87 PAYE * Compliance: Standard DBS required * Travel: Full UK driving license & access to a vehicle required * Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities * Manage a patch of supported living properties, ensuring they...

Connect2Luton are excited to recruit a Finance Support Officer on behalf of Luton Borough Council. Main purpose of position: To provide effective and efficient financial administrative support to the Building and Technical Services Division by accurately and effectively administering the materials contracts and that all invoices are paid and materials purchased in a timely manner, so that the business is not disrupted due to wrong materials being supplied, late delivery or no delivery. To support the Finance Supervisor by effectively following the Councils Financial Regulations and Procurement procedures. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. You will be responsible to: Provide support to all areas of BTS by effectively and efficiently purchasing non-standard materials, such as windows, doors, fire doors, bathrooms, special equipment (aids & adaptations) ensuring the best value for money by...

This is an opportunity for a Finance Assistant who wants control over their working hours while gaining hands-on experience across a busy finance team. As a Finance Assistant, you will play a key role in transactional finance, supporting invoicing, reconciliations, and general finance administration. You will have the flexibility to pick your hours and work in a supportive, professional environment. What You’ll Do: * As a Finance Assistant, you will process and reconcile financial transactions, including sales, income, and supplier payments. * Support the Finance Officer with purchase ledger and other accounts tasks, acting as a trusted Finance Assistant within the team. * Maintain accurate financial records and assist with month-end reporting. * Handle daily accounting processes, including invoicing, reconciliations, and transactional finance work. * Ensure all finance processes comply with internal controls and procedures. Skills...

Eden Brown are seeking a highly efficient Sheltered Scheme Manager for a 3 month contract in Manchester The role as Sheltered Housing Officer will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

Tenancy Sustainment Officer Location: North Herts Pay rate: £20–23 per hour Contract: Temporary – 3 months​ Help people keep their homes and build better futures as a Tenancy Sustainment Officer. This is a rewarding temporary role where every day you will make a real difference to residents who need practical support and advice to sustain their tenancy and live well.​ About the role * Support vulnerable residents to manage and sustain their tenancy, helping them live independently and maintain their overall wellbeing.​ * Provide confidential, non-judgmental advice in residents’ homes, over the phone or in local offices, tailoring support to individual needs.​ * Coordinate support services and build strong relationships with partners to ensure residents get the right help at the right time.​ What you’ll be doing * Visiting residents at home to assess vulnerability, identify risks and agree clear, practical action plans.​ * Giving advice on welfare benefits,...

Contract: 6 Months (Interim) Hours: 37 hours per week Rate: £76.71 PAYE per hour | £97.88 LTD per hour (Inc Holiday) The Role We are seeking an experienced and dynamic Interim Head of Service – Street Scene & Leisure to provide strategic leadership and operational management across Waste Management and Clean & Green services. This is a senior interim role with responsibility for high-profile frontline services that directly impact residents, businesses and stakeholders across the Borough. Key Responsibilities Strategic Leadership & Service Delivery Provide leadership and strategic direction for Waste Management Services, including domestic and commercial collections, waste disposal contracts and the Household Waste and Recycling Centre (HWRC). Provide leadership and strategic direction for Clean & Green Services, including burials, street cleansing, arboriculture, parks and open spaces, and general grounds maintenance. Be accountable for the development,...

Tenancy Support Officer – Over 55s Service Harlow, Essex | £16.00 PAYE per hour | Full Time | Mon–Fri (9am–5pm) | Temp to Perm Are you an experienced Supported Housing Management professional? Do you enjoy working with older residents and delivering high-quality housing services? My client, a well-established social housing provider, is seeking an experienced Tenancy Support Officer to support an Over 55s housing service in Harlow, Essex. This is a full-time interim role initially until end of April 2026, with a strong view to extension and the potential to transition to a permanent position. Vacancy Brief * Role: Tenancy Support Officer * Service: Over 55s Housing * Pay Rate: £16.00 per hour PAYE * Contract: Interim until April 2026 (with extension / temp-to-perm potential) * Hours: Full time – Monday to Friday, 9am–5pm * Location: Harlow, Essex * Working Pattern: Office / scheme-based * Compliance: DBS required (level dependent on service) Key...