106 it support analyst jobs found

Here is a shortened, punchy version ready to post: Job Title: Retail Business Analyst | Global Legacy Transformation Project Location: Hybrid (Fareham & London) Duration: 6-12 Months The Role We are seeking a high-calibre Business Analyst to drive a global Point of Sale (POS) rollout for a major luxury retail brand. You will act as the bridge between international retail operations and IT to implement a next-generation POS solution. We are looking for a BA with specific experience in high-end luxury retail and a deep understanding of the full retail journey (clienteling, Omni-channel, ship-from-store, etc.). The focus is on back-end processes like reconciliation and transaction management. Tech Stack Context: For reference, their stack includes Shopify (Ecom and POS), SAP integration, and tools for replenishment, appointment booking, and loss prevention Key Responsibilities Requirements & Docs: Lead global requirement sessions and deliver Epics, User Stories, and...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within a busy service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams in line with service level agreements. Main Duties: * Logging, managing and resolving IT incidents and service requests * Providing first line support for desktops, laptops, printers and standard software * Escalating complex issues to appropriate technical teams * Maintaining accurate records of all activity on the ticketing system * Supporting user account management including...

Are you an experienced data professional with a passion for workplace transformation and large-scale relocation programmes?   We're recruiting for a Workplace Relocation Data Manager to join a major workplace change programme in London on an initial 12-month contract, with the potential to be extended or become permanent. This is an exciting opportunity to play a key role in a large-scale workplace relocation programme, using data to support strategic decision-making, programme delivery, and operational planning. You'll work with complex datasets, develop insightful reporting, and provide the information needed to successfully manage employee moves across a major organisation. The Role   As Workplace Relocation Data Manager, you will: Build, maintain, and manage large, interconnected datasets supporting workplace moves and relocation activities. Analyse data risks, dependencies, and exceptions to support operational planning and programme delivery. Develop...

Compliance Surveillance Analyst Contract Type: Temporary (9 months) Working Pattern: Full Time, hybrid, working 3 days in the office Monday - Friday 40 hrs per week Location: Belfast Pay per day: £145 umbrella As a Compliance Surveillance Analyst, you will play a critical role in safeguarding our organisation's integrity. Your responsibilities will include: Assisting in the review and analysis of surveillance alerts related to firm, employee, and client trading activities. Documenting the review and disposition of exceptions while escalating matters appropriately. Gathering and analysing trade data to support responses to inquiries from governmental and regulatory bodies. Communicating surveillance findings to management clearly and concisely. Collaborating with various internal partners, including Assurance, Internal Audit, and Legal. Handling hotline inquiries and performing data entry as needed. Assessing risk with every business decision to ensure compliance with...

Role: Apprentice Data & Business Analyst Location: Hybrid – London Wall/ Home Contract: Fixed Term Apprenticeship (24 Months) Hours: 37.5 Hours per Week, Monday to Friday Benefits: Highly competitive apprentice salary 25 days holiday, plus day for your birthday, plus bank holidays Company Pension Life Assurance with a range of other amazing benefits available through an app* Paternity Leave - paid at full salary for 2 weeks * Maternity Leave – paid at full salary for 3 months and ½ salary for a further 3 months * Access to our Internal Academy and Career Development Employee Assistance Programme Paid volunteer days Fill Your Boots Rewards Access to Cycle to Work & Electric Car Scheme* Who are Ramudden Global UK Ramudden Global UK are the trusted experts in critical infrastructure safety services. They are the unseen workforce dedicated to safeguarding our roads, construction sites, and industrial zones. With over 1,800 employees and turnover of more than £200...

Job Title: Information Analyst, Position: Contract Location: Aztec West, Bristol Days on Site: 3 Duration: Initial CED until 31st Dec 2026 Pay: Daily rate/ £375 PAYE - £514 Umbrella/ per day Location: Bristol Aztec West, Bristol (Hybrid). The typical working arrangement is one days per week in the office with flexible working from home for the remaining 4 days. To deliver Hinkley Point C, the role may at times require up to 5 days per week in the office or travel to Bridgewater or HPC Site to deliver critical business milestones. This is an excellent opportunity to join EDF as a Business Analyst for Information Management and join one of the most exciting and challenging projects within EDF, as we continue to lead the rebirth of nuclear in the UK. As a Business Analyst for Information Management, you'll be part of a cross-disciplinary team within Digital & IT, working closely with Project Managers, Information Architects, Data Engineers, and business insight...

Senior PMO Analyst Full-time Inside IR35 Hybrid once a week in Nottingham, but must be able to travel to Solihull as well for meetings Office location: Nottingham Join an innovative forward-thinking energy company as a Senior PMO Analyst. Acting as a trusted partner to programme and stream leadership, the role ensures that plans, dependencies, risks, issues, delivery assumptions, and priorities are clearly understood and effectively managed. Through proactive planning, cross-programme horizon scanning, analytical dependency management, and confident stakeholder engagement, the role drives alignment, identifies potential impacts and opportunities, and supports informed decision-making to help ensure successful delivery of programme objectives. This is a hands-on role suited to someone with a holistic view of the wider delivery landscape, identifying emerging impacts, opportunities, and interdependencies across programmes, and translating complex information into actionable...

Our client is looking for 2 HR reporting analysts to create a number of custom reports as they move from one HRIS system to another. They have identified numerous leadership reports that are not mapping to the new system (SuccessFactors), so need re-writing. You will work closely with HR stakeholders and technical staff to deliver accurate, insightful and scalable reporting that supports the businesses strategic decision making. Experience wise you will need to have extensive experience in the design and build of custom reports and dashboards and work with stakeholders to gather reporting requirements and translate business needs into effective reporting solutions. Ensure data accuracy, integrity and consistency across HR reporting outputs and provide guidance and support to end users on reporting capabilities and best practices and support. It would be advantageous if you have worked on large HRIS integrations and data migrations previously supporting global HR teams and a...

Talentmark are recruiting for a Scientific Data Analyst to join a global pharmaceutical company on a contract basis initially for 12 months. This role is based predomiately at the client's site in Slough but with some home working.  Salary: £22.40 per hour PAYE, or £30.81 per hour Umbrella (inside IR35) Scientific Data Analyst role: Apply scientific knowledge alongside coding, data analysis, and AI-enabled methods to extract insights from biomedical literature and external data Develop and support programmatic workflows for scientific data analysis Apply data science techniques to extract trends and insights  Build automated pipelines for content analytics  Use AI and NLP tools for text mining and summarisation Your Background: Degree in life sciences, data science, a related field or have equivilent working experinece Basic programming skills Excellent analytical skills Experience with NLP, machine learning, or scientific data would be an advantage Familiarity with...

Client Onboarding Analyst Contract Type: Temporary Contract Length: 12 months. Daily Rate: £200.00 Umbrella Working Pattern: Full Time, hybrid 3 days in office based in Belfast. Monday - Friday 40 hours per week Key Responsibilities: Deliver exceptional client satisfaction while adhering to global audit, compliance, risk, and control requirements. Own onboarding requests from start to finish, ensuring a smooth and swift process. Communicate progress and status updates to both internal and external stakeholders regularly. Manage your pipeline of requests, providing timely updates and follow-ups. Proactively identify and escalate any issues that may arise during the onboarding process. Analyse data on end-to-end processes to track turnaround times and improve efficiencies.What We are Looking For: A proactive problem-solver with a keen eye for detail. Excellent communication skills to interact effectively with clients and colleagues. Strong organisational abilities to manage...

Amour Recruitment is seeking a Commercial Analyst Assistant to work a 3-month FTC for a fantastic company based in Portsmouth The role is to provide commercial quality assurance to reduce financial, commercial, and contractual risks when delivering SOWs and customer agreements. Duties include: * Support the Commercial Analyst with regular and ad hoc reporting. * Ensure reports are accurate, up to date, and meet business requirements. * Assist with tracking and reporting key Statement of Work (SOW) KPIs. * Help review and update commercial process documentation. * Maintain SOW templates, rate cards, and pricing tools. * Process approved SOWs through DocuSign and ensure correct storage and distribution. * Support data retention and compliance activities within the commercial assurance function. Personal requirements: * Experience of back-office processes, ideally within an IT services or systems integration environment. * Ability to work accurately in a fast-paced...

Join Our Clients Team as a Sales Operations Analyst! Location: Crewe | Contract Type: Temporary | Contract Length: 5 Months | Full-Time 35 hours | Competitive Hourly Rate Are you passionate about optimising sales operations in a dynamic manufacturing environment? Adecco working in partnership with Bentley Motors are looking for an enthusiastic Sales Operations Analyst to join their team! This is an exciting opportunity to make an impact by managing sales orders and enhancing operational efficiencies. What You'll Do: As a Sales Operations Analyst, you will play a crucial role in ensuring that our manufacturing process aligns with sales requirements. Your responsibilities will include: Managing the sequence of sales orders to maximise sales opportunities while adhering to capacity constraints. Passing orders to production in line with weekly schedules and liaising with logistics to manage timing. Representing sales operations in order management meetings, advocating for...

ROLE PURPOSE Business Analysts are responsible for eliciting, analysing, and documenting business requirements for the PMP programme, ensuring solutions address operational needs and deliver measurable improvements. PRINCIPAL ACCOUNTABILITIES Engage with operational and enabling stakeholders to gather, analyse and clarify business requirements. Translate business needs into clear, structured artefacts including process maps, user stories and functional specifications. Ensure requirements are documented accurately, clearly and to agreed PMP standards. Support testing and acceptance activities by validating delivered solutions against approved business requirements. Assist with User Acceptance Testing (UAT), clarifying acceptance criteria and supporting issue resolution. Maintain traceability between requirements, delivered solutions and expected benefits. Support assurance and governance activity by ensuring documentation and evidence are audit‑ready.Collaboration & Delivery...

Join Our Team as a PMO Analyst! Location: Bishopsgate, City of London Contract Type: Temporary Are you ready to take your career to the next level? We're on the lookout for a talented and enthusiastic PMO Analyst to join our dynamic team in the heart of London! If you have a passion for project management and thrive in a fast-paced environment, this might just be the perfect opportunity for you! What You'll Do: As a PMO Analyst, you will play a crucial role in supporting our project management office. Your analytical skills and attention to detail will help ensure that projects run smoothly, on time, and within budget. Here's what your day-to-day will look like: Support Project Managers: Assist in the planning, execution, and monitoring of projects across various teams. Data Analysis: Gather, analyse, and present data to help inform project decisions and strategies. Reporting: Create and maintain project reports, dashboards, and documentation to communicate progress...

Join Our Team as a PMO Analyst! Location: Bishopsgate, City of London Contract Type: Temporary Are you ready to take your career to the next level? We're on the lookout for a talented and enthusiastic PMO Analyst to join our dynamic team in the heart of London! If you have a passion for project management and thrive in a fast-paced environment, this might just be the perfect opportunity for you! What You'll Do: As a PMO Analyst, you will play a crucial role in supporting our project management office. Your analytical skills and attention to detail will help ensure that projects run smoothly, on time, and within budget. Here's what your day-to-day will look like: Support Project Managers: Assist in the planning, execution, and monitoring of projects across various teams. Data Analysis: Gather, analyse, and present data to help inform project decisions and strategies. Reporting: Create and maintain project reports, dashboards, and documentation to communicate progress...

Our OEM Client based in Gaydon, is searching for a Data Quality Analyst to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £29.96 per hour. The Opportunity: Virtual Build and Test Operations is a growing team within the wider Vehicle Architecture Vehicle Engineering (VAVE) department.  We are uniquely positioned to support the transition of our products from the virtual world to the physical world. As well as owning and operating a world class Virtual Series Framework, we are also on a journey to drive optimisation and transformation into the overall Verification and Validation strategy.  Our approach is to focus on our ability to Virtually Build and Test our products with greater speed, confidence and coverage than ever before, and to unlock all of the time, cost, quality and sustainability benefits associated with increased virtual capabilities. What to expect: Geometric Data is key to the success of...

Location: Remote, UK Duration: Initially 3 months with high probability of further extensions Industry: Consultancy About the Client Our client is a growing UK-based IT services and consulting firm with strong expertise in cloud, security, infrastructure, and managed services. With a team of over 450 specialists spanning software development, network engineering, cyber security, project management and support, they serve a diverse client base across the private and public sectors. Driven by innovation and quality, they combine strategic thinking with deep technical capability to deliver transformational technology solutions. How you’ll spend your day This is a hands-on, client-facing Technical Business Analyst contract where you'll play a key role in translating complex business requirements into clear, deliverable technical solutions. Working across discovery through to delivery, you'll collaborate with stakeholders, architects and engineering teams to shape digital products...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What you'll be doing: * Handling a high volume of calls from end users, providing clear and professional support * Assessing issues to identify problems and determine the best course of action (troubleshooting or escalation to 2nd Line Support) * Providing advice and guidance, including when issues fall outside of IT support scope * Creating and managing support tickets to record resolutions and required...

ICT Business Support Analyst £14.71 per hour - PAYE £19.61 per hour – Umbrella 3 Month Contract Initially with potentially of permanent Full Time A fantastic opportunity has arisen in Coalville for an ICT Business Support Analyst on a 3-month initial contract looking for an immediate start. As the first point of contact for the Council’s ICT Support Service, you will log, prioritise, and resolve ICT problems and requests, making sure support to customers is provided quickly and effectively. Main duties and responsibilities: * To log, monitor and resolve service desk calls within agreed service levels * Provide first line and second line support to the council’s user base * To install, configure and test hardware and software components. * To work in an agile and flexible manner, including remote home-working and office working on a rota basis. * To undertake routine operational tasks, including completing and monitoring data backups and restores. * To liaise with users,...

Job Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: £40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations of our support team on behalf of a prestigious, global luxury beauty and retail brand. Based in our Fareham office (working 4 days onsite), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and guiding professional development. Service Delivery: Act as the guardian of SLAs, ensuring all incidents and requests are accurately categorised, prioritised, and resolved within target timeframes. Escalation...