Apr 17, 2026
We are seeking an enthusiastic, motivated and innovative professional to join our team, specialising in the recovery of service charge income. This is a key role in ensuring leaseholders receive the right support while maximising income recovery.
What we’re looking for:
• Proven experience in recovering service charge income, including direct dealings with leaseholders
• A basic understanding of Leasehold Law
• Direct experience delivering a frontline service in a challenging housing environment
• Strong IT skills with excellent written and verbal communication
• Ability to advise on financial assistance, provide basic benefit advice, and make referrals to debt advice agencies
• A team player who can also work independently, stay organised, and meet tight deadlines
• A passion for delivering first class customer service
Key responsibilities include:
• Maximising recovery of service charge income, debts and arrears in line with procedures
• Submitting cases to HMCS for...
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CV-Library
Camden Town, London, UK
Contractor