14 neighbourhood officer jobs found

Park Avenue a currently recruiting an interim Neighbourhood Officer to work with one of the largest Housing Associations in London and the South East. Reporting to the Area Manager you will be responsible for managing a patch in East London, providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing low level ASB and nuisance queries, passing full cases to specialist ASB Officers. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are...

We're recruiting an experienced Housing Officer to join a housing services team, delivering a high-quality, customer-focused estate management service. This role offers the opportunity to manage a defined patch of approximately 400 properties, supporting tenants and leaseholders across tenancy management, arrears recovery, estate inspections and tenancy sustainment. You'll play a key role in ensuring estates are well managed, residents are supported, and services are delivered to a consistently high standard. The Role ·Manage a patch of approximately 400 properties, delivering a comprehensive housing and estate management service. ·Carry out tenancy management, including sign-ups, tenancy audits, mutual exchanges, succession, assignment and tenancy enforcement. ·Lead on arrears recovery for your patch, including proactive contact with residents, home visits, and enforcement action where required. ·Undertake regular estate inspections and property visits to ensure standards...

We're recruiting an experienced Housing Officer to join a local authority housing service delivering a high-quality, customer-focused housing management service across a diverse borough. This role offers the opportunity to manage a patch-based caseload, supporting council tenants and leaseholders across tenancy management, rent enforcement, anti-social behaviour, estate management and customer engagement. You'll work as part of a multi-disciplinary housing team, helping to maintain standards across the council's housing stock while supporting residents to sustain their tenancies. The Role ·Deliver a comprehensive housing management service to council tenants and leaseholders across a defined patch. ·Act as a key point of contact for residents, responding to enquiries in person, in writing and by telephone within corporate timescales. ·Manage tenancy and leasehold issues including tenancy sign-ups, mutual exchanges, succession, assignments, transfers and right to buy...

Neighbourhoods Housing Officer Location: Okehampton / Tavistock / Cullompton Hours: 37 hours per week, Monday–Friday Contract: Fixed term until April 2026 Salary: £20.05 per hour About the Role We are seeking a proactive and experienced Housing Officer to manage a defined neighbourhood patch. Acting as the primary relationship manager for residents, you will deliver high-quality front-line housing services, manage tenancy matters, and help maintain safe, welcoming communities. You will work closely with internal teams and external partners, support new housing developments, and play a key role in resident engagement and neighbourhood sustainability. Key Responsibilities Deliver outstanding customer service, responding to tenancy queries and permissions Conduct tenancy sign-ups, viewings, and ensure compliance with tenancy agreements Manage tenancy breaches, including safeguarding concerns Oversee estate standards and service contracts to ensure value for money Promote...

An exciting opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation in Birmingham on a temporary basis. This is a hands-on role where you'll take the lead on tackling anti-social behaviour, protecting residents' wellbeing through a balanced approach of investigation, enforcement, prevention, and early intervention. You'll manage a varied and complex caseload, working closely with internal teams and external partners to resolve ASB effectively, reduce repeat incidents, and contribute to safer, well-managed neighbourhoods. Responsibilities of an ASB Officer: Manage a full ASB caseload, leading cases from initial complaint through to resolution, in line with policies, procedures, and current legislation. Conduct initial triage meetings to assess risk, vulnerability, and safeguarding concerns, ensuring appropriate actions and support are put in place at the earliest opportunity. Lead on complex and high-risk ASB cases, including safeguarding,...

Housing Officer - Rugby Borough Council – CV212RR 3 Months Contract 37 hours a week Hybrid – 1 day at home I am currently representing Rugby Borough Council are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Housing Officer at Town Hall, Rugby, Warwickshire, CV212RR We are looking for an experienced housing officer to specialise in Anti-social behaviour and manage a high caseload looking at early intervention and enforcement non court remedies and court remedies. 9am – 5pm. 4 days on site/visiting Key Accountabilities: Manage a mixed caseload of routine and complex ASB and tenancy breach cases. * Carry out thorough, evidence-based investigations into complaints and reports of ASB. * Adopt a victim-centred and trauma-informed approach to casework. * Identify vulnerability at the earliest opportunity and...

A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents’ needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and...

Resident Liaison Officer - Social Housing Planned Works Based in St. Neots Full time, Temp position Hourly Rate: £14.50 - £17.20 We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned works contract within Social Housing based in St. Neots. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms...

Leasehold Administrator Location: Eastleigh (after probation hybrid working, with Monday and Friday at home) Salary: £36,980 P/A Hours: Monday to Friday, 37 hours per week. Contract: this is a temporary contract of at least 3 months, with potential to remain on a permanent basis - however, this is not guaranteed. Our client, a leading housing provider, is seeking an experienced Leasehold Administrator to join their Operations Directorate. This is a key position managing a designated geographical area and ensuring that all services delivered to leasehold and shared-ownership customers are responsive, professional, and customer-focused. You will provide a comprehensive management service across the leasehold and shared-ownership portfolio, taking ownership of complex cases and delivering expert advice on all aspects of leasehold management. Key Responsibilities... Manage a wide portfolio, taking full responsibility for all aspects of leasehold management. Offer expert...

Community Safety Officer (Patrolling) Contract: 17 weeks Rate: £24.21 per hour (LTD) Hours: 40 hours per week Location: Swindon (borough-wide patrols) We are currently recruiting for a Community Safety Officer (Patrolling) to support a Local Authority Community Safety team on a temporary basis. This is a frontline, high-visibility role focused on patrolling neighbourhoods, engaging with communities, and enforcing local authority powers to reduce anti-social behaviour and improve public safety across the borough. Key Responsibilities Patrolling & Visibility Carry out regular foot and vehicle patrols across neighbourhoods, parks, town centres and priority locations Provide a visible and reassuring presence to deter anti-social behaviour and nuisance activity Monitor hotspot areas and escalate emerging issues to supervisors and partner agenciesCommunity Engagement Build positive working relationships with residents, businesses, schools and community groups Provide advice on...

Part-Time Deputy Lead Children & Family Hub Location: Hackney Contract: Part-time - Initially 3 months - potential to Extend Sector: Children, Families & Early Help Salary: £39 UMB per hour We are seeking a passionate and experienced Deputy Lead to join one of Hackney’s Children and Family Hubs. This is a vital leadership role where you will help shape, coordinate and deliver integrated services that improve outcomes for children aged 0–19 (up to 25 with SEND) and their families. Working closely with the Children and Family Hub Manager, you will provide management cover when required and play a key role in leading extended services teams, developing partnerships, and ensuring services are designed around the needs, voices and strengths of local families. About the role As Deputy Lead, you will: Provide managerial cover in the absence of the Children and Family Hub Manager Line manage and support extended services teams Develop, coordinate and commission high-quality,...

Housing Liaison Officer North London  3 to 6 month ongoing contract Full time hours Monday to Friday 9am to 5pm  Role Purpose  To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries. To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates.  Ensuring tenants are well cared for, neighborhoods are clean and safe and resident satisfaction is high. Responsibilities To take part in the organisation’s response to emergencies, helping to co-ordinate actions and providing support to residents. To respond to and manage incidents of low level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with Haringey Council, Police and other agencies. To take enforcement action to resolve anti-social...

Damp & Mould Surveyor – Local Authority Housing £31 PAYE / £38 Umbrella Full-time Temporary Ongoing Contract  Hertfordshire  We are working with a local authority housing provider to recruit an experienced Damp & Mould / Disrepair Surveyor to support their HRA housing stock, delivering a responsive, tenant-focused service in line with Awaab’s Law. This role sits firmly within responsive repairs and tenancy management, rather than asset management or capital projects, and will involve regular site visits, tenant engagement, inspections, and close liaison with contractors, housing management, and legal teams. Responsibilities Undertake damp and mould surveys across HRA housing stock and complete detailed reports in line with Awaab’s Law, issuing copies to tenants as required Issue, monitor, and manage remedial works through to completion for all damp and mould cases Carry out post-inspections within statutory timeframes to confirm issues have been fully resolved Where...

Belmont Recruitment are currently looking to speak with HMO/Housing Management Officers, to work an initial 6 month contract position that we have available in the Blackburn area. An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. This role is ideal for someone passionate about supporting tenants, managing tenancies effectively, and making a positive difference in local communities. Key responsibilities: * Deliver a proactive housing management service to help customers sustain their tenancies. * Manage rent accounts, address arrears, and support benefit claims. * Minimise void losses by ensuring properties are swiftly re-let. * Respond to anti-social behaviour and promote safe, supportive neighbourhoods. * Carry out tenancy sign-ups, inspections, and health & safety checks. * Liaise with contractors and partner agencies to ensure effective service...