63 repairs officer jobs found in London

Complaints Resolution Officer / Complaints Handler (Housing / Repairs) Hemel Hempstead, Hertfordshire (Hybrid Working) £35,916.24 per annum Fixed Term Contract until the end of March 2026 (with potential extension until 1 June 2026) Full Time, 37 hours per week Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrive’s Complaints Policy, the Housing Ombudsman’s Complaint Handling Code, and all other applicable regulatory standards. Its purpose is to ensure complaints are handled fairly, that issues are appropriately addressed when service has fallen short, and that first‑time resolution is achieved wherever possible. While this role is hybrid, you will be required to attend our office to gain a thorough understanding of our Repairs department and how it operates. This will include spending time with colleagues, observing key processes, and building the knowledge needed to handle related...

MMP Consultancy are currently seeking a Disrepair Surveyor for a South London public sector organisation, paying £400 per day (Inside IR35). About the role Title: Disrepair Surveyor Salary: £400 per day (Inside IR35) Location: South London Contract: Rolling Contract (6-12 Months - 3 Months rolling - One week notice) Benefit: Approved business-related expenses Working between office, site and home. * Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required. * Undertake expert witness reports / scott schedules as required. * Managing a high volume of work across a designated geographical patch. * Take full control of the surveying duties, ensuring the completion of works. * Autonomy on decisions which are required to ensure quality work. * Manage tenant engagement and ensure high-calibre customer service along with the Disrepair Case Officer. * Receives support from Solicitors within the Legal Team with...

Park Avenue a currently recruiting an interim Neighbourhood Officer to work with one of the largest Housing Associations in London and the South East. Reporting to the Area Manager you will be responsible for managing a patch in East London, providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing low level ASB and nuisance queries, passing full cases to specialist ASB Officers. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are...

A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents’ needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Central Recruitment is working with a respected organisation that provides high-quality housing and support services to some of London’s most vulnerable individuals. Our client is currently recruiting for two Supported Housing Officers to work at an all-male hostel in the Camden area. The service provides temporary accommodation and support for single homeless men with a broad range of support needs including substance misuse, mental ill-health and those under MAPPA. * 35 hours per week * Monday - Sunday (rota basis) * Shifts: 08:00 - 16:00 and 12:00 - 20:00 (requirement to work 1 weekend per month) * Temporary: approx. 6 months, with the possibility of transferring to permanent * £19.29 per hour (£16.84 per hour, with £2.45 holiday pay) Key responsibilities: * Manage a caseload of 8 clients and deliver regular key work sessions * Complete risk/needs assessments and support plans * Assess referrals in line with policies and procedures * Provide a...

Resident Liaison Officer This is an excellent opportunity for an experienced Resident Liaison Officer with a strong background in frontline resident engagement within housing, regeneration, or public sector environments. The role plays a vital part in supporting residents through building and capital works projects, ensuring clear communication, effective consultation, and positive resident outcomes. Key Responsibilities * Act as the first point of contact for residents affected by building and capital works projects, providing clear, timely, and empathetic communication. * Plan, organise, and deliver resident consultation activities prior to works commencing, including statutory consultations with leaseholders. * Invite and support residents to attend meetings with the project team and contractors, ensuring concerns are captured and addressed. * Identify vulnerable residents, liaise with contractors and internal teams, and provide additional support throughout the...

About the role Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required. Undertake expert witness reports / scott schedules as required. Managing a high volume of work across a designated geographical patch. Take full control of the surveying duties, ensuring the completion of works. Autonomy on decisions which are required to ensure quality work. Manage tenant engagement and ensure high-calibre customer service along with the Disrepair Case Officer. Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved. Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s). Undertake...

Job Title: Resident Liaison Officer (RLO) Project: Social Housing Internal and External Repairs Location: South London - on site Contract: Freelance The opportunity Working alongside the companies best Site Manager on a long term project. We are looking for someone who is wanting the step up from RLO position to more of a assistant / trainee site manager. The right individual has to have the cando attitude and be open to learning new things, as well as using initiative. Key Responsibilities - Primary point of contact between residents, site management, and the client - Build and maintain positive relationships with residents throughout the project lifecycle - Communicate upcoming works, potential disruptions, and project progress clearly and professionally - Manage resident queries, concerns, and complaints, ensuring timely resolution - Coordinate access requirements and support the site team in minimising disruption - Maintain accurate records of resident...

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a Purchasing / Procurement Officer.   The role does require a Procurement background and understanding of SAP.    Rate: £27.00 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’ Location: Stevenage Hybrid / Remote working: The role will be 1 or 2 days a week in the office and the rest remote Duration: 6 Months with very likely extension. Contracts are often ongoing and long-term thereafter.  IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview   Purchasing / Procurement Officer Job Description:   Focal point for working with the CSS Spares and Repairs Team in the organisation and the management of customer repairs and spares procurement based upon the requests made by internal project teams. Supplier assessment, adherence to open order books, supplier communications to ensure on time deliveries,...

What you'll do on a typical day: * Carry out initial assessments of tenants, identify their support needs and seek to obtain support to meet those needs * Ensure tenants remain safe in their home and community and are referred to services that can enhance their physical and mental wellbeing * Review support plans periodically * Maintain regular contact with tenants to monitor their welfare, health and wellbeing and deal with any concerns as appropriate * Liaise with tenants, their families and other internal and external partner organisations as appropriate * Report and monitor on site repairs * Undertake smoke alarm and emergency pull cord checks. * Complete day to day administrative tasks, responding to correspondence and emails * Maintain records and record tenant contact appropriately * Assist the Team Leader with routine housing management duties including health and safety and fire alarm checks, void management and enforcing conditions of...

Job Title: Welfare Officer Location: Tunbridge Wells (site based) Salary: £28,000-£35,000 Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts) Contract Type: Fixed Term Contract 12 months Purpose of the Role: The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site. The site provides safe, temporary accommodation for all service users. Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times. Key Responsibilities: * Manage a caseload of Service Users within the Initial Accommodation estate. * Provide guidance and signposting to essential services, including doctors, shops, and support agencies. * Conduct regular visits, report incidents, absconders, and any Service User concerns. * Ensure timely Move on of Service Users before the final payment date. * Arrange initial...

About the Role We are recruiting a Stage 1 Complaints Handler to join a busy Property Services team supporting tenants and residents across Cambridge. This role focuses on managing and resolving stage one complaints relating to repairs, damp and mould, and general property services. You will act as the first point of contact for escalated issues, ensuring investigations are thorough, responses are accurate, and resolutions are delivered in a timely and professional manner. This is a great opportunity for someone with strong housing, repairs or property services experience who enjoys problem‑solving and delivering excellent customer outcomes. Key Responsibilities * Manage stage one property services complaints, ensuring all cases are resolved within required timescales. * Investigate issues relating to repairs, damp & mould, contractor performance, and service quality. * Liaise with repairs teams, surveyors, contractors and internal stakeholders to gather...

Job Title: Office Manager - Part Time Location: Farringdon, Central London Remuneration: £45,000 per annum FTE (would be open to negotiation) Contract Details: Fixed Term Contract, 3 days per week (3 - 4 months, Maternity leave cover) 🌟 We are looking for an organised, proactive, and people-centric Office Manager to take ownership of our London office's daily operations! 🌟 You'll be at the heart of our vibrant workspace, ensuring everything runs smoothly while creating an exceptional employee experience. If you thrive in a fast-paced environment and enjoy a variety of tasks, this role is perfect for you! 🌟 Responsibilities: Office Management & Administration: Oversee daily office operations ensuring a professional and welcoming environment. Manage relationships with building management, suppliers, and service providers. Coordinate office logistics, including supplies, meeting room setups, and catering. Support onboarding by preparing workstations and welcome experiences...

My client is seeking a reliable and skilled day & night Electrical Shift Engineer to join their team in the London area on a temporary 3-month contract. The successful candidate will be responsible for carrying out planned preventative maintenance (PPM) and reactive works across the site, ensuring operational assets experience minimal downtime. Working within a team of engineers, you will maintain high standards of competency and safety, delivering exceptional service to the client and contributing to overall customer satisfaction. You will provide technical support, advice, and guidance to both the client and team members, demonstrating best value when progressing repairs and minor works. Ownership of the site service is essential, ensuring all works are completed safely, accurately, and within agreed service level agreements (SLAs). Principal Accountabilities Work collaboratively within a team of engineers to uphold the highest standards and competencies. Deliver...

Disrepair Surveyor Location: East London (Social Housing) Pay Rate: PAYE: £27.40 per hour / Umbrella: £36.98 per hour Contract Type: Temporary Job Overview: We are seeking a qualified and experienced Disrepair Surveyor to join a leading social housing organisation in East London. This temporary contract role will focus on assessing and addressing disrepair maintenance issues across our housing portfolio. You will work closely with contractors, consultants, and partner agencies to ensure high-quality repair work is completed to compliance standards, specifications, and within the agreed schedule and budget. Key Responsibilities: Disrepair Assessments: Undertake assessments of disrepair maintenance issues across the housing portfolio and support the Repairs Partnering team. Quality Control: Ensure contractors and partner agencies meet the required compliance standards and specifications in all repair contracts. Record Keeping & Reporting: Maintain detailed digital...

We are recruiting a number of Facilities and Maintenance Assistants to join a University based in London. You will be working on the University Campus and will thrive in the vibrant and busy working environment. These roles are temporary to permanent positions. You will be working on a rota including early and late shifts (finishing at 11.30pm) and 1 Saturday in every month will also be required.  Within these Facilities Officer roles you will be working in a close knit facilities team. You will perform a range of facilities and maintenance duties across the University Campus which will include: Basic planned preventative maintenance Reactive maintenance requests Liaising with contractors  Opening and closing the buildings Responding to help desk requests  Room set ups  For these Maintenance Assistant roles in London we are looking for : Basic maintenance experience of both PPMs and reactive maintenance  General facilities experience of responding to help desk...

Job Title: Gas Safe Engineer (Static Role)Employer: London Borough of Lambeth Location: Brixton (Static role – social housing properties) Contract Type: Permanent Salary: £26 per hour About the RoleThe London Borough of Lambeth is seeking a qualified and experienced Gas Safe Engineer to join its maintenance team, delivering gas servicing, repairs, and safety works across social housing properties in the Brixton area. This is a static position, offering long-term stability and the opportunity to work within a well-established local authority environment. Key Responsibilities Carrying out gas servicing, maintenance, and repairs in occupied social housing properties Completing gas safety checks and issuing relevant certification Diagnosing faults and carrying out repairs efficiently and safely Ensuring all works comply with current gas safety regulations and legislation Accurately completing job reports and compliance documentation Providing a professional and...

Pay: From £24.50 per hour Job Description: Concrete Repairer REQUIRED: Covent garden, Central London Rate for the Concrete Repairer: £24.50, 8 hours paid Role: Concrete repair work * concrete resurfacing * Structural restoration * Expansion Joint repair Requirements for the Concrete Repairer: * CSCS Blue Stone Restorer * Full PPE * Minimum of 6 months experience within construction * Good time keeping and willingness to work What we offer: * Ability to work through CIS / Self-employed * Weekly payments * Assistance in regards to progression within Construction * Ongoing work for the right candidate For more information and to work on this project, please contact the account manager of this specific job via the contact details provided and apply within. Please call (phone number removed) to apply. Romax Solutions provide long term work for the right candidates depending on reliability and willingness to work. Job Type: Full-time Work...

Maintenance Team Leader 💰 £30,000 – £35,000 📅 6‑Month Contract (with potential to extend or go permanent) 🏢 Office‑Based | Monday–Friday (Early finish on Fridays if work is up to date) ⏰ ASAP Start We’re working with a small, friendly property management company in Brixton who are looking for an experienced Maintenance Team Leader to join them on a 6‑month contract — with every possibility of longer‑term opportunities for the right person. This is a hands‑on, fast‑paced role where you’ll be the main point of support for two Maintenance Coordinators, ensuring the smooth running of all day‑to‑day maintenance operations. Key Responsibilities * Support, guide and assist two Maintenance Coordinators * Oversee Fixflo and ensure all maintenance cases, reports and KPIs are on track * Manage contractor relationships, quotes, insurances and annual renewals * Approve invoices (up to £500) and support budget tracking * Handle maintenance complaints and escalate where...