46 resident liaison officer jobs found

Resident Liaison Officer (RLO) Birmingham £19.05 per hour Ongoing Contract We are currently recruiting for an experienced Resident Liaison Officer to support a planned works programme within the social housing sector, focusing on kitchen and bathroom surveys across Birmingham. This is an excellent opportunity for someone with strong customer service skills and previous experience working within social housing, planned maintenance or refurbishment environments. Requirements: Previous experience as a Resident Liaison Officer or in a similar customer-facing role within social housing Strong communication and organisational skills Ability to build positive relationships with residents and contractors Full UK driving licence For more information or to apply, please submit your CV today. Alternatively, you can call Kay directly on (phone number removed)

We're Hiring: Resident Liaison Officer - Bristol 🚨 Are you a people person with excellent communication skills and a passion for helping communities? We're looking for a dedicated Resident Liaison Officer to join our team in Bristol! 📍 Location: Bristol 💼 Role: Resident Liaison Officer What you'll do: * Act as the key point of contact between residents, clients, and site teams * Keep residents informed about planned works and project updates * Handle enquiries, concerns, and support residents throughout projects * Build positive relationships within local communities * Help ensure works are delivered smoothly with minimal disruption What we're looking for: ✔ Strong communication and customer service skills ✔ Experience in housing, construction, or community engagement (preferred) ✔ Organised, proactive, and compassionate approach ✔ Full UK driving licence (preferred) If you're ready to be the friendly face that keeps residents informed and supported, we'd love to hear from...

PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Telford on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Derbyshire area. Your role will cover the South and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access to...

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a...

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a...

Job Title: Tenant Liaison Officer Location: Ashford Overview * We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement * Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied * viewings, property inspections, or similar customer facing roles. You’ll be engaging directly with residents at * their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book * installations. If you enjoy being out on the road, talking to people, and making a difference in your * community, this could be a great fit for you. Duties * Appointment Booking * Resident Engagement * Internal Home Surveys * CRM and Reporting * Compliance and Safety * Team Collaboration Requirements / Demonstrable Experience * Minimum 2 years of customer-facing experience * Ideally in roles such as tenant liaison, estate/letting agency,...

Company Overview Our client is a forward-thinking local authority based in the North West, committed to improving housing standards, protecting vulnerable residents, and supporting safe and sustainable communities. Due to increased service demand, the council is seeking an experienced Private Sector Housing Officer to join the team on an interim basis. Role Overview We are recruiting a Private Sector Housing Officer for an initial 6-month contract, starting ASAP. The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. This is a full-time role, offering competitive rates between £40–£45 per hour, with hybrid working available subject to service requirements. Key Responsibilities * Carry out inspections of private sector residential properties under the Housing Health and Safety Rating System (HHSRS)...

Company Overview Our client is a proactive local authority based in the West Midlands, committed to protecting public health, safeguarding the environment, and improving quality of life for its residents. Due to increased service demand, the council is seeking an experienced Environmental Protection Officer to support the Environmental Health function on an interim basis. Role Overview We are recruiting an Environmental Protection Officer for an initial 6-month contract, starting ASAP. The successful candidate will deliver a range of statutory environmental protection services, ensuring compliance with relevant legislation and contributing to effective enforcement across the district. This is a full-time position (37 hours per week), offering a competitive rate of £40–£45 per hour. Hybrid working may be available subject to service requirements. Key Responsibilities * Investigate complaints relating to statutory nuisance, including noise, smoke, odour, dust, and...

Key Responsibilities Building Safety & Compliance * Own, deliver and regularly review building safety policies, procedures, management plans and processes. * Lead the Building Safety Case programme, including oversight of registration of in-scope buildings with the Building Safety Regulator. * Quality assure Building Safety Case Reports and associated fire and structural risk assessments. * Ensure full compliance with the Building Safety Act 2022, Fire Safety Act 2021, and secondary legislation. * Act as the councils subject matter expert for all building safety matters. * Own and deliver Mandatory Occurrence Reporting processes. * Drive delivery of the golden thread of building safety information across all WCC housing assets. * Deliver the building safety competency framework in line with PAS 8672 standards. Leadership & Governance * Line manage a multidisciplinary team including Building Safety Managers, Structural Engineer, Resident...

Reviews & Appeals Officer Location: Romford Job Type: Temporary Duration of booking: 6 months with possible extension Proposed start date: ASAP Pay Rates: £22.55 per hour PAYE inclusive of holiday pay Hours / Working Days: 36 hours per week / Monday to Friday, 9am – 5pm – Hybrid role Sector: Healthcare Based: Office / Hospital Role Purpose The Reviews & Appeals Officer is responsible for conducting independent reviews and appeals relating to homelessness applications, suitability of accommodation, housing register decisions, and tenancy matters in line with the Homelessness Reduction Act 2017 and related housing legislation. The role supports the Council in delivering fair, lawful, and customer-focused housing decisions while minimising legal risk and improving outcomes for residents facing housing need or homelessness. Key Responsibilities * Conduct statutory homelessness and housing reviews and produce legally compliant written decisions. * Review...

Fire & Passive Site Manager – Temp (Day Rate) Location: Leeds (LS4 2PU – Mobile Across Leeds) This is an excellent opportunity for an experienced Site Manager to join a well-established fire protection contractor on an ongoing temporary basis. The business delivers passive and active fire protection works across a strong pipeline of secured contracts, with this role based on a long-term commercial project in Leeds requiring an immediate start. This role has a strong administrative component. Candidates must be confident, capable and willing to carry out detailed reporting, documentation and programme administration as a core part of the position. The Role As Site Manager, you will take full responsibility for overseeing day-to-day site operations across a fire protection project in Leeds. This is a mobile role covering sites across approximately 15 miles around Leeds city centre, so a full UK driving licence and access to your own vehicle is essential. You will work...

Headteacher - SEMH School (Birmingham) Start Date: September 2026 Contract: Permanent (via 12‑week temp‑to‑perm through Aspire People) Salary: Leadership Spine L1-L7 Hours: Full time Contact: Josh - Aspire People * (phone number removed) * About the School Aspire People is proud to be recruiting on behalf of a long‑established, values‑driven SEMH school in central/south Birmingham. Part of a wider community charity with over 46 years of service, the school provides a nurturing, holistic and highly personalised education for pupils with SEMH and ASD needs, supported by specialist environments such as workshops, agricultural centres and therapeutic spaces. The school is a core part of the Trust's identity and works collaboratively with services including the Nursery, Family Hub, City Farm and Community Programmes. This is a setting where relationships, creativity and community shape every aspect of education. The Opportunity The Trust is seeking a visible, values‑led and...

We are recruiting for an Interim Building Surveyor for a leading Social Housing provider based in Somerset, supporting property services across the local region on a 3-month contract. As an Interim Building Surveyor, you will be responsible for delivering a range of surveying services across housing stock, ensuring properties are maintained to a high standard, compliant with regulations, and fit for purpose. This is a great opportunity to join a busy, customer-focused organisation and make an immediate impact. What’s on offer: Rate: £30-£35 per hour Contract: 3-month interim assignment (potential for extension) Working pattern: Full-time (37–40 hours per week) You will need to have an Enhanced DBS prior to starting this role! About the Company Our client is a well-established Social Housing group managing a large portfolio of residential properties across Somerset and the surrounding areas. They are committed to providing safe, high-quality homes and delivering excellent...

Freelance Site Manager – Planned Maintenance 📍 White City / Shepherds Bush, West London 💷 £250 – £280 per day CIS 🚗 Must have own car We are currently looking for an experienced Freelance Site Manager to join a long-term planned maintenance contract in West London for RBKC. This is a great opportunity to take ownership of a £3m p/a social housing refurbishment programme covering 17 residential blocks (sub 7 storey). The role will suit someone confident managing occupied properties and capable of running projects from validation surveys through to completion. Scope of Works * Window replacements and repairs * Roofing works and associated repairs * Concrete repairs and structural maintenance * External refurbishment works Key Responsibilities * Manage day-to-day operations across multiple occupied residential blocks * Carry out validation surveys and oversee works through to handover * Coordinate subcontractors, labour and material deliveries * Ensure...

Fire Safety Surveyor London / South East | Hybrid Working £upto £56,260 plus £1,800 essential car allowance (Pro-Rata) Fixed Term Contract until December 2026 An excellent opportunity has arisen for an experienced Fire Safety Surveyor to join a large and well-established housing organisation with a strong commitment to resident safety and building compliance. This role offers the chance to work within a dedicated fire safety team overseeing a varied residential portfolio across London and the South East. The organisation has invested heavily in building safety and offers a collaborative and supportive working environment alongside flexible hybrid working. The Role You will be responsible for managing and progressing fire risk assessment actions, ensuring remedial works are identified, specified and completed within required timescales. Working closely with contractors, consultants, Fire Authorities and internal stakeholders, you will help ensure properties remain...

Repairs Supervisor - Social Housing South London Temp to Perm Contract £27 per hour We are currently recruiting for an experienced Repairs Supervisor to join a leading social housing contractor covering South London on a temp-to-perm basis. This is an excellent opportunity for a proactive and customer-focused supervisor with a strong background in responsive repairs, voids, and planned maintenance within occupied properties. The successful candidate will be responsible for managing a team of operatives and subcontractors, ensuring works are completed safely, efficiently, and to a high standard while delivering excellent customer service to residents. Key Responsibilities Supervise day-to-day responsive repairs and maintenance operations across social housing properties Manage and support a team of operatives and subcontractors Carry out pre and post inspections to ensure quality and compliance Ensure all works are completed within agreed KPIs and SLAs Monitor productivity,...

Repairs & Maintenance Administrator Office Based (Maida Vale) - 5 Days per Week £33,000 6 Month FTC Immediate Start We are recruiting for a Repairs & Maintenance Administrator to join a busy community housing association. This is a fast-paced, resident-focused role supporting the Repairs and Compliance team with repairs administration, scheduling works, speaking with residents and liaising with contractors. Candidates must have previous experience within housing, repairs, maintenance, facilities or property services and be confident working in a community-focused environment. Duties Include: Managing repair enquiries by phone and email Logging and scheduling repair jobs Liaising with residents, contractors and internal teams Raising works orders and updating systems Processing invoices and maintaining accurate records Supporting resident satisfaction follow-up General administration and team support About You: Previous administration experience within housing,...