47 resident liaison officer jobs found

Temporary Resident/Customer Liaison Officer Location: Chester Contract: Temporary (4 months initially) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Chester area. This role is initially offered on a 4 month temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Resident/Tenant Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and...

Temporary Resident Liaison Officer (RLO) Location: Birmingham (On-site) Contract Duration: 10th August - 31st August (4-week short-term cover) About the Role We are currently recruiting an experienced Resident Liaison Officer (RLO) for a fast-paced Kitchen & Bathroom Regeneration Project across residential properties in Birmingham. This is a crucial, high-touch role acting as the primary bridge between residents, site management, and sub-contractors. You will ensure smooth access, clear communication, and high levels of resident satisfaction while trades complete internal refurbishments. Key Responsibilities Conduct pre-work surveys and talk residents through the installation process. Act as the main point of contact for resident queries, concerns, and special access requirements. Maintain clear communication channels, issuing advance notice letters and daily updates. Work closely with the Site Manager and sub-contractors to resolve access issues or delays. Log...

Resident Liaison Officer Cheltenham Temporary Contract Immediate Start Available Weekly payments About UsBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment — from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Resident Liaison Officer to support planned maintenance and refurbishment works across occupied social housing properties throughout the Cheltenham area. The RoleAs Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring clear communication throughout planned maintenance works. Working closely with residents, site managers,...

We are currently recruiting for a Resident Liaison Officer (RLO) to support a short-term contract across multiple sites in Cheltenham. This role will involve working closely with residents and site teams to ensure clear communication throughout ongoing works. The successful candidate will be responsible for maintaining positive relationships with residents, addressing queries, and ensuring disruption is kept to a minimum while works are carried out. Key Responsibilities: * Act as the main point of contact between residents and the site team. * Provide clear communication regarding ongoing works, schedules, and potential disruptions. * Carry out resident visits and maintain strong relationships across multiple sites. * Handle resident queries, concerns, and complaints in a professional and timely manner. * Provide regular updates to the project team and maintain accurate records of resident communications. * Support the site...

Job Title: Resident Liaison Officer (RLO) - Social Housing Location: Cheltenham( GL51) Pay Rate: upto £24.00 per hour (fuel expenses covered ) Contract Type: Temporary to Permanent opportunity for the right candidate Initial Duration: 2 months initially (Strong potential for extension/permanent contract) 8.5 Hours: Monday - Friday (Overtime available) About the Role We are seeking an experienced and highly proactive Resident Liaison Officer (RLO) to join a major planned maintenance programme on a busy social housing site in Cheltenham. This is an initial short-term cover contract running from July to late September, with an immediate temporary-to-permanent path available for a standout candidate. Serving as the primary point of contact between residents, the site delivery teams, and the client, you will play a critical role in ensuring smooth delivery and exceptional tenant satisfaction during essential home refurbishment works. Key Responsibilities: Act as the face of the...

Resident Liaison Officer Salary/Day Rate:  £220 - £240 / day, Permanent - £43k + Package (travel allowance, bonus)   Location: East London  Full time – Temp to Perm  Start Date: ASAP The Opportunity Our client, a leading construction contractor, is looking to appoint an experienced Resident Liaison Officer to support the successful delivery of a major construction project in East London. This is an excellent opportunity for a personable and proactive individual to become the key point of contact between the site team and residents, businesses and the wider community throughout the construction programme. Working closely with the Project Lead and Construction Manager, you'll play a vital role in keeping residents informed, managing enquiries and concerns, and ensuring a positive customer experience throughout the project. Key Responsibilities Act as the main point of contact for residents, businesses and local stakeholders affected by the project. Build positive...

Resident Liaison Officer - Kitchen & Bathroom Refurbishment 📍 Location: Newark 💰 Pay Rate: £20.00 - £23.00 per hour (depending on experience) 📄 Contract: Ongoing Join a Busy Social Housing Team Daniel Owen is currently recruiting for an experienced Resident Liaison Officer (RLO) to support a planned kitchen and bathroom refurbishment programme in Newark. This is a customer-focused role where you'll act as the key point of contact between residents, site teams and the client, ensuring works are delivered smoothly while providing an excellent customer experience throughout the project. Key Responsibilities Build and maintain positive relationships with residents. Keep tenants informed throughout the refurbishment programme. Arrange appointments and manage resident expectations. Resolve customer queries and concerns promptly and professionally. Liaise with site teams to ensure works are completed efficiently. Maintain accurate records of resident interactions and project...

As a Resident Liaison Officer, you’ll be the face of our client on one of our most exciting and socially impactful projects to date. This innovative retrofit project will deliver cleaner, more efficient heating to hundreds of homes, helping residents reduce their bills while cutting carbon emissions. You’ll support residents through each stage of the project: This is a dynamic and fast-paced role where you’ll need to think on your feet, remain calm under pressure, and balance the needs of multiple stakeholders. In return, you’ll join a dedicated and supportive team offering training, encouragement, and opportunities to truly make the role your own. Key Responsibilities * Build trust and strong, positive relationships with residents, providing a clear, friendly, and accessible point of contact throughout the project lifecycle. * Coordinate and attend resident meetings, drop-in sessions, and consultations to provide advice, answer questions, and ensure an inclusive process. *...

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Walsall area. Your role will cover the Birmingham and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access...

Join a leading property services contractor in a rewarding role where you'll play a vital part in delivering essential improvements to social housing residents, with an immediate start available and a temporary contract until November 2026. This Customer Liaison Officer position offers the opportunity to work on a large-scale refurbishment programme across the Yorkshire region, ensuring residents are fully supported throughout the delivery of planned improvement works. You'll be the face of the project, building positive relationships with residents, coordinating access for works, and providing excellent customer service from start to finish. This Customer Liaison Officer opportunity is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is passionate about delivering a first-class customer experience within social housing. We'd love to hear from anyone with a background as a Customer Liaison Officer, Tenant Liaison Officer, Resident Liaison...

Resident Liaison Officer | Temporary | Leeds Are you a confident communicator who enjoys being out and about rather than stuck behind a desk? Approach Personnel are recruiting a Resident Liaison Officer for a temporary position supporting fire protection works across Leeds. This is a fully field-based role — you'll spend around 95% of your time out in the community, visiting residents, delivering information and arranging access for contractors. A full UK driving licence and your own vehicle are mandatory, as you'll be covering a 15-mile radius around Leeds city centre. THE ROLE You'll act as the key point of contact between the project team and local residents, ensuring people are informed, heard and supported throughout the works. WHAT YOU'LL BE DOING Visiting residents door-to-door to explain upcoming fire protection works * Delivering letters, notices and appointment cards to properties * Collecting resident feedback, concerns and access preferences * Booking and...

Connect2Hackney are currently recruiting an empathetic and detail-oriented Client Financial Affairs Officer to join our Adult Social Care Finance team at the London Borough of Hackney. In this vital post, you will manage a dedicated caseload of finances for vulnerable adults who lack the capacity to manage their own money. Acting as a financial advocate, you will oversee Court of Protection Deputyships, DWP Benefit Appointeeships, and Direct Payment third-party arrangements to ensure residents' income is maximised, protected, and used in their best interests. If you combine strong financial/accounting skills with a customer-centered, compassionate approach, we would love to hear from you! Key Responsibilities Caseload & Banking Management Day-to-Day Finances: Manage bank accounts, transfer funds, set up standing orders for bills, and issue personal spending money in line with care plans. Reconciliations & Reporting: Complete monthly bank statement reconciliations, keep...

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first...

ASB Officer Location: St Helens Office (covering the Heartlands patch) Contract: 6-Month Fixed-Term Contract via Hays Pay: Weekly Pay Opportunity: Potential for Extension Your New Company Hays are proud to be working in partnership with a leading social housing organisation to recruit an ASB Officer on an initial 6-month fixed-term contract. This is an exciting opportunity to join a proactive community safety team dedicated to tackling anti-social behaviour, tenancy breaches, and neighbourhood issues across the Heartlands area. Based from the St Helens office you will work closely with residents, partner agencies, and internal teams to deliver safer, stronger communities. Your New Role As an ASB Officer, you will manage a caseload of complex and serious anti-social behaviour cases, including harassment, hate crime, domestic abuse, and other tenancy breaches. You will be responsible for progressing cases through investigation and enforcement stages, ensuring effective...

About the role Credit Controller Credit Controller - 12 Month Contract  - Office Based in Southport (North West) Providing invoices, credit notes and statements to customers. Follow the company collection procedure to minimise bad debt. Monitor customer credit limits, customer spend and obtain credit reports when required Liaising with internal and external customers to resolve customer queries. Agree & monitor customer payment plans Generate aged debt reports and make contact calls/emails to gain payment of the overdue Take customer card payments Follow company procedures for business closures, liquidation/administration/legal transfers. Credit check and process new account forms Covering colleagues workload for annual leave Chasing remittances Monitoring various inboxes Processing direct debit forms Reconcile customer accounts Use multiple in house computer systems along with Microsoft Office and Teams Hybrid working when probation is passed (3 days office, 2 days home)To be...

Role: Relocation Manager Location: Hybrid working, 2 days onsite, London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Payrate: £32.45 per hour (Umbrella) Duration: 3-6 months ongoing The London Borough of Harrow is seeking an experienced and proactive Relocation Manager to join its Housing Services team on a hybrid working basis. This is an excellent opportunity for a housing professional with experience in relocation, decanting, homelessness, temporary accommodation, or resident engagement to support residents through significant housing moves and regeneration projects. Key Responsibilities: Lead and manage the relocation process for residents affected by regeneration, refurbishment, or redevelopment programmes. Act as the primary point of contact for tenants, leaseholders, and stakeholders throughout the relocation journey. Deliver high-quality advice and support, ensuring residents understand their housing options and entitlements. Coordinate decant programmes and ensure...

Sharper Consulting Services is recruiting on behalf of our East Anglian client for an experienced Environmental Protection Officer to join their Environmental Protection team on an interim basis, helping to protect public health and improve environmental quality across the district. This is a varied enforcement and regulatory role covering statutory nuisance, private water supplies, and animal welfare. Contract: 6 months | Start: ASAP | Hours: Full-time, hybrid/flexi Rate: Circa £45+ p/h DOE You’ll investigate complaints, undertake inspections, enforce environmental legislation, and provide specialist advice to residents, businesses and partner organisations, playing a key role in ensuring compliance with statutory requirements. There is also scope for the right candidate to take on a broader principal officer-level remit — the council is flexible in shaping the role around a stronger candidate. Duties * Investigate complaints relating to statutory nuisance, private...

Aatom Recruitment is looking for Principal Enforcement Officer on behalf of a Local Authority. Job Title: Principal Enforcement Officer Contract Duration: 3 Months Hours Per Week: 36 Main Purpose of the Job: To lead and deliver complex housing enforcement activities and investigations to ensure compliance with housing legislation, licensing requirements, and regulatory standards in the private rented sector. To provide expert advice, guidance and support on housing enforcement matters, protecting residents from poor housing conditions, unlawful housing practices and associated risks to health, safety and wellbeing, while contributing to the Council's strategic housing and community safety objectives. Main Responsibilities / Accountabilities / Key Results Areas The postholder will be expected to effectively deliver the following responsibilities and outcomes: * Lead on the investigation and enforcement of complex housing cases involving breaches of housing legislation,...

Site Manager Stroud Area 6-Month Contract Immediate Start Available Weekly CIS Payments About UsBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment—from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Freelance Site Manager to oversee a decarbonisation programme across occupied Housing Association properties throughout the Stroud area. The RoleAs Site Manager, you will be responsible for the successful delivery of a large-scale social housing decarbonisation programme, overseeing works from pre-start through to completion. Projects will include energy efficiency improvements such as external...

Adecco are pleased to be recruiting for Administrative Support to work within the Lincolnshire Police Force. Are you ready to make a difference behind the scenes? We're seeking organised, proactive, and customer-focused individuals to step into exciting temporary Administrative Support roles within the public services sector. Based in the vibrant community of Nettleham, Lincoln, these positions offer a unique opportunity to contribute to essential operations while enjoying a competitive hourly rate of £12.83 per hour. **Please note this role will be subject to Police Vetting, you must have been residing within the UK for a minimum of 3 Years continually** Why Join Us? In this role, you'll be at the heart of the action, supporting various departments such as Human Resources, Crime Management, Health and Care, Facilities, and Firearms Licensing. Your contributions will be vital in ensuring that departmental processes run smoothly and that colleagues have the support they need to...