52 resident liaison officer jobs found

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team &...

Resident Liaison Officer - Dover and surrounding areas- Planned Maintenance (External) Salary: £17- £18 Location: Dover and surrounding areas  Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that...

Resident Liaison Officer - Westminster – Planned Maintenance (Recladding) Salary: £22 - £23ph  Location: Westminster  Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Westminster area. This role focuses on recladding projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to...

Overview We are seeking 2 x Senior Resident Liaison Officers (RLOs) to support the delivery of a live construction project. This role will be key in maintaining strong relationships between residents, the client, and site teams, ensuring works are delivered with minimal disruption and clear communication throughout. Key Responsibilities * Act as the primary point of contact between residents, site teams, and project stakeholders. * Build and maintain positive relationships with residents, addressing queries, concerns, and complaints promptly and professionally. * Communicate upcoming works, timelines, and potential disruptions to residents. * Carry out resident consultations, meetings, and door-to-door engagement where required. * Manage and resolve any access issues to ensure works can proceed efficiently. * Maintain accurate records of all resident interactions, feedback, and resolutions. * Support the site team in delivering works in line with programme while...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Hemel Hempstead. Duration until roughly August 2026. Projects on social housing developments across Hemel Hempstead. Previous experience required. Please contact Emma at CSS for further details and to apply

Admin Support Hourly rate: £16.77 per hour PAYE Location: London SE1 Job Type: Full-time temp till December 2026We are seeking a Support Officer to join a dynamic team within the FRA Delivery Team. This role is crucial for enhancing customer liaison and satisfaction, continuous improvement, and effective delivery of services. The Support Officer will play a key role in supporting various programmes and ensuring effective communication with residents throughout the service delivery process. Day-to-day of the role: Provide back-office support to the Surveying & Voids Team. Support the delivery of various programmes and ensure effective resident liaison. Develop and maintain relationships with internal and external stakeholders to support our customers. Advise and support customers in resolving their queries and issues, ensuring proactive resolutions are identified. Update and maintain systems/records to ensure information/data is kept up to date and accurate. Follow health...

Job Title: Tenant Liaison Officer Location: Sheffield Rate: £18.50 per hour Contract: Ongoing (Immediate Start) We are currently recruiting for an experienced Tenant Liaison Officer to join a respected regional contractor delivering a major decarbonisation programme across Sheffield and the surrounding areas. This is an excellent opportunity to join a well-established and highly regarded company, known for having a strong pipeline of work in the region and a positive, supportive working environment. The scheme offers a steady, long-term workload, with the potential to run for up to three years, providing strong job security and continuity. Key Responsibilities: * Act as the key point of contact between residents and the site team * Keep tenants fully informed of works, timelines, and any disruptions * Handle resident queries and complaints professionally and efficiently * Support the successful delivery of retrofit and decarbonisation works...

About Camden Learning Launched in 2017, Camden Learning is a schools-led partnership between Camden schools and Camden Council. All Camden schools are involved, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a sector leader in school-led partnerships, establishing a successful model for cooperation and improvement. The STEAM Programme Officer will support the delivery of Camdens pioneering STEAM programme, working closely with schools, employers and partners to create high-quality career and work experience opportunities for young people across the borough. The role will focus primarily on supporting the delivery of the Camden STEAM Work Experience Programme which takes place between 6-11 July 2026, alongside providing coordination and administrative support for key STEAM events and employer engagement activity. Working as part of the STEAM...

Job Title: No Access Investigation Officer - (Housing) Location: Newham Contract Type: Temporary - initially 6 months Rate: £21.91 PAYE hour Are you passionate about ensuring resident safety and legal compliance? Do you thrive in a collaborative environment where your skills can make a difference? Join our client as a No Access Investigation Officer and play a vital role in supporting the community! About the Role: As a No Access Investigation Officer, you will be instrumental in resolving persistent no-access cases within our housing stock. This dynamic position involves: Investigating and managing a caseload of no-access properties through home visits and resident engagement. Coordinating access for essential inspections (gas, electrical, fire & building safety). Supporting vulnerable residents and upholding tenancy conditions. Collaborating with legal teams to escalate unresolved cases and prepare documentation for court.Key Responsibilities: Conduct interviews with...

SEN Tutor / SEND Tutor – Lambeth | Autism | SEMH | ADHD | Ages 5–25 | 1:1 Tuition New Chapter Tuition is recruiting experienced and passionate SEN / SEND Tutors to provide 1:1 personalised tuition to children and young people aged 5–25 across Lambeth and surrounding areas. This role is ideal for teachers, tutors, learning mentors, HLTAs, teaching assistants, and education professionals with experience supporting learners with Autism (ASC), SEMH, ADHD, and complex additional needs. You will deliver high-quality, nurture-led education in community settings including family homes, libraries and learning hubs. Key Responsibilities • Deliver 1:1 SEN / SEND tuition for learners aged 5–25 • Support students with Autism, SEMH, ADHD, and additional needs • Plan and deliver personalised learning programmes • Adapt sessions in line with EHCPs and learning plans • Use trauma-informed and nurture-based approaches • Build positive relationships to support engagement and wellbeing • Track...

SEN Tutor / SEND Tutor – Lambeth | Autism | SEMH | ADHD | Ages 5–25 | 1:1 Tuition New Chapter Tuition is recruiting experienced and passionate SEN / SEND Tutors to provide 1:1 personalised tuition to children and young people aged 5–25 across Lambeth and surrounding areas. This role is ideal for teachers, tutors, learning mentors, HLTAs, teaching assistants, and education professionals with experience supporting learners with Autism (ASC), SEMH, ADHD, and complex additional needs. You will deliver high-quality, nurture-led education in community settings including family homes, libraries and learning hubs. Key Responsibilities • Deliver 1:1 SEN / SEND tuition for learners aged 5–25 • Support students with Autism, SEMH, ADHD, and additional needs • Plan and deliver personalised learning programmes • Adapt sessions in line with EHCPs and learning plans • Use trauma-informed and nurture-based approaches • Build positive relationships to support engagement and wellbeing • Track...

Project: Cable Track Project Job Description: We are currently recruiting for an experienced Site Supervisor / General Foreman for a cable track project near Peterhead. This is a long-term opportunity with works expected to run for the remainder of 2026, with a possibility of continued work for the full project duration (circa 3 years). This role would suit candidates with either an earthworks background—supervising subcontractors on haul roads and associated works—or those with experience in ducting and cable track installation who can support that aspect of the project. Responsibilities: * Supervising subcontractors on site, including haul road and/or ducting works * Overseeing daily site operations to ensure works are completed safely and efficiently * Ensuring all works are carried out in line with HSE and project requirements * Liaising with site management and project teams * Monitoring progress and maintaining site records * Ensuring quality standards...

Housing Admin Temporary (5 weeks) Start date: Monday 13th April 2026 Location: Beeston fully onsite Rate of pay: £18.76 PAYE or £24.66 Umbrella per hourWe are seeking a temporary Housing Admin to cover paternity leave in Beeston. This role is crucial for maintaining compliance with statutory requirements within the Mechanical and Electrical team. You will be instrumental in liaising with residents, contractors, and other stakeholders to support excellent customer service. Day-to-day of the role: Work closely with the Contract Manager and other Contract Officers, following directions as needed. Update spreadsheets and record job sheets to keep track of ongoing activities. Communicate effectively with residents through letters, text messages, and emails to keep them informed about our services. Handle incoming calls and field queries related to mechanical and electrical works. Assist in investigating works and resolving complaints related to these works.Required Skills &...

Complaints Investigation Officer Hourly Rate: £26 Contract Length: 6 months Working Pattern: Full Time, hybrid, Monday - Friday 36 hrs per week. Location: SE6 In this temporary position, you will be the first and last point of contact for complainants, ensuring they are kept informed throughout the complaints process. Your responsibilities will include: Logging complaints, compliments, and inquiries, ensuring they are addressed promptly and effectively. Liaising with complainants to clarify the nature and scope of complaints, outlining timelines and escalation options. Investigating complaints by examining evidence, interviewing colleagues, and visiting complainants as necessary. Maintaining an accurate case management system and identifying areas for service improvement. Drafting clear investigation reports with recommendations for resolution, including potential compensation. Collaborating with the Contact Centre to identify trends and enhance processes for improved...

Local Authority Housing, Community Homelessness Prevention Officer, Central London    Pay rate £30.77 per hour  Contract role, Local Authority Housing Services    Pertemps are recruiting for an experienced Community Homelessness Prevention Officer in the Central London area.  You will need to have worked in a similar role within a Local Authority Housing Department, and have experience of the following:  Experience of working within homelessness services   Working knowledge of homelessness legislation, policies, and preventative processes Key Responsibilities  Provide early intervention and preventative support to residents at risk of homelessness  Manage a complex caseload, progressing cases proactively and independently   Work directly with residents in the community, meeting face-to-face and adapting approaches based on individual need   Deliver holistic, person-centred support addressing housing, financial, health, family, and wider wellbeing issues Identify early indicators...

Principal Test Equipment Engineer 100% on site in Edinburgh The opportunity: Are you interested in developing test equipment for some of the most cutting-edge defence and aerospace projects in the UK? If you like the sound of developing test equipment for projects such as the SAAB Gripen jet, then Leonardo would like to hear from you. We are looking for an experienced Principal Test Equipment Engineer to join the development team on a complex Automatic Test Equipment system within Product & MRO Services of the Customer Support Services Solutions (CS3) at our Edinburgh based site. You will be required to work within a multi-disciplined engineering team in the delivery of technical solutions for the project. The successful candidate will be involved in a wide variety of engineering activities including, but not limited to, involvement with the design and development of solutions for Automatic Test Equipment systems, integration testing, qualification, certification and...

Project Manager - Fire Protection London Freelance - £250/day DCS are seeking an experienced Project Manager to lead and deliver passive fire protection projects. This role involves supervising the installation and remediation of fire doors, fire stopping and compartmentation systems to ensure full compliance with current safety regulations and third party certification schemes This is a long-term temporary role. Key Responsibilities Manage multiple projects from inception to completion, ensuring delivery on time, within budget and to specification Plan work schedules, manage labour, and coordinate material deliveries Ensure all works are completed to a high standard, passing client audits and third-party inspections such as FIRAS or BM Trada Quality Assurance & Compliance Oversee the installation and maintenance of fire doors, fire stopping and fire compartmentation Conduct detailed site inspections to ensure compliance with fire safety regulations, manufacturers...

An excellent opportunity has arisen for an experienced Senior Customer Resolution Officer to join a reputable housing provider in London on a temporary basis. This is a key role responsible for leading the effective management of complaints, enquiries, and compliments, ensuring high standards of service delivery and positive outcomes for residents. You will take ownership of complex and high-risk cases, provide quality assurance across the team, and support the Manager in driving performance, consistency, and learning. The role combines hands-on case management with leadership, coaching, and stakeholder engagement. Rate: £24.50 - £25.50 Working Pattern: Hybrid Location: Greater London Key Responsibilities Lead the delivery of an effective complaints, enquiries, and compliments service, ensuring performance standards and timescales are met. Take responsibility for complex, multi-service complaints and specialist investigations from receipt through to resolution. Draft, review,...