59 resident liaison officer jobs found

Resident Liaison Officer - Construction - Plymouth The Company My client operate with a dual capability, acting as both a Principal Contractor and a Specialist Subcontractor, allowing them to manage complex projects from design through to completion. The Role - RLO (1 year contract, with potential to extend) Due to ongoing project successes, my client are looking for a Resident Liaison Officer, you will play a vital role in maintaining positive relationships between residents, clients and site teams throughout the delivery of refurbishment and construction works. You will be the primary point of contact for residents, ensuring they are kept informed, supported and engaged throughout the project lifecycle. Key Responsibilities * Act as the main point of contact for residents during construction and refurbishment works. * Build and maintain positive relationships with residents and clients * Keep residents informed of project schedules, progress updates and any disruptions. *...

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Preston. This will start in early September and will run till approximately March 2027. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have...

Resident Liaison Officer (Planned & Regeneration) Temporary - 3 month contract Based in Basildon £16.50per hour As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment. Experience of EasyBOP construction software would be beneficial but is not essential. You must live within reasonable distance and hold...

CSS Recruitment are looking for a Resident Liasion Officer to in Kent. This role requires travel across the Kent area. As the primary liaison between residents, contractors, and the housing organisation, you’ll ensure clear communication, support residents during planned works or regeneration projects, and maintain positive relationships while minimising disruption. Key Responsibilities Resident Communication & Support * Act as the first point of contact for residents on planned works and housing issues. * Provide timely, clear updates on scope, timelines, and impact. * Organise and attend meetings, drop-ins, and home visits. * Support vulnerable residents during disruptions. * Handle queries and complaints, escalating when necessary. Project Coordination * Coordinate with contractors and project teams to reduce inconvenience. * Maintain accurate contact details and communication logs. * Schedule appointments and manage access for works. * Monitor on-site...

Resident Liaison Officer Location: Stevenage Duration: Long-term contract – 3+ years Working Pattern: Monday to Friday, 5 days per week on site Sector: Construction We are currently recruiting for an experienced Construction Resident Liaison Officer to join an established construction company working on a major long-term contract in Stevenage. This is a fantastic opportunity for someone looking for stability, as the successful candidate will be working for one company on one major contract, with the project expected to run for three years. You will be based on the construction site five days a week, working from the site office and acting as a key link between the construction team, residents and the local community. The Role As Resident Liaison Officer, you will be responsible for maintaining positive relationships with residents throughout the duration of the project. You will ensure residents are kept fully informed of the works and will act as their main point of contact for...

We are looking for an experienced Resident Liaison Officer to join a housing and property services team working across the Cheltenham area. As a Resident Liaison Officer, you'll act as the key link between residents, the client and the project team, ensuring residents are kept informed and supported throughout works. What we offer £24 per hour Umbrella Temp-to-perm opportunity for the right candidate Full-time position Work across Cheltenham and surrounding areas Regular site visits and client liaison The role Liaise with residents before, during and after works Attend site visits and communicate with residents and contractors Build positive relationships with residents and clients Keep residents updated on programmes, access and progress Resolve queries and concerns professionally Work closely with the wider project team to ensure smooth deliveryThis Resident Liaison Officer role is ideal for someone with strong communication skills and experience working within housing,...

As a Resident Liaison Officer, you’ll be the face of our client on one of our most exciting and socially impactful projects to date. This innovative retrofit project will deliver cleaner, more efficient heating to hundreds of homes, helping residents reduce their bills while cutting carbon emissions. You’ll support residents through each stage of the project: This is a dynamic and fast-paced role where you’ll need to think on your feet, remain calm under pressure, and balance the needs of multiple stakeholders. In return, you’ll join a dedicated and supportive team offering training, encouragement, and opportunities to truly make the role your own. Key Responsibilities * Build trust and strong, positive relationships with residents, providing a clear, friendly, and accessible point of contact throughout the project lifecycle. * Coordinate and attend resident meetings, drop-in sessions, and consultations to provide advice, answer questions, and ensure an inclusive process. *...

Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £35,000+ Expenses (Please specify) Overnight stays if required Southampton covering areas of Bournemouth, Winchester. Possibly Isle of White. Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps,...

Resident Liaison Officer (RLO) – Temporary Contract Location: GU1 and Surrounding area Duration: Approx.2-4 weeks (depending on project) Start: Immediate / Short notice Rate: Competitive (DOE) Company Overview Actaris Site Services are supporting a leading contractor delivering K&B's across social housing in GU1. We are currently recruiting experienced Resident Liaison Officers (RLOs) to support multiple Sites Role Overview As a Resident Liaison Officer, you will act as the key point of contact between site teams and residents, ensuring works are delivered with minimal disruption and maintaining strong communication throughout the programme. Key Responsibilities * Liaise with residents prior to, during, and after works * Arrange and manage resident appointments and access * Handle resident enquiries, concerns, and complaints professionally * Provide clear updates on works, schedules, and any changes * Work closely with Site Managers and operatives to ensure...

I'm looking to speak to experienced Resident Liaison Officers for up to 3 years work with a reputable contractor, due to commence asap in Whitehaven, Cumbria. The ideal candidate will have experience working within the social housing sector. The salary on offer is £18.59 per hour, with the possibility of a permanent contract to follow. Please contact Josh Wakefield on (phone number removed) to discuss this opportunity in further detail - I look forward to hearing from you

Resident Liaison Officer £20 - £24 per hour  Redruth Temp to Perm I am looking for a Resident Liaison Officer to join a social housing provider with properties across Redruth. This is a field-based role requiring regular travel across your designated area, covering Redruth and the surrounding areas. As a visible presence within the neighbourhoods, you will be the face of the organisation, providing an accessible service to both homeowners and tenants. Working in a mobile way, you will spend much of your time out in your patch, meeting residents, building relationships, and resolving issues.  Requirements for the Resident Liaison Officer Full UK Drivers Licence  Excellent customer service skills, with strong communication and relationship building abilities. Experience in the same/ similar role. The capability to plan and manage your workload effectively without high levels of supervision. Strong resource and time management skills, with the ability to prioritise and...

Freelance Resident Liaison Officer (RLO) – Immediate Start! 🚨 📍 Wandsworth 💷 £15–£20 per hour (depending on experience) 🚗 Own car & full UK driving licence essential We're looking for an experienced Resident Liaison Officer (RLO) for 30 weeks to join a well-known main contractor delivering planned maintenance works across the London Borough of Wandsworth. Project includes * Window replacements * Door replacements * External refurbishment works The ideal candidate will have * Previous RLO experience within social housing or planned maintenance * Excellent communication and customer service skills * The ability to build positive relationships with residents and site teams * A proactive and organised approach to work This is a fantastic freelance opportunity to join a respected contractor on an ongoing contract, with an immediate start available

4Recruitment Services are seeking  a Resident Liaison & Safety Officer for our clientbased in Dorking, Surrey. Our client provides retirement housing  for  people over the age of 55. You will be required to: Ensure the safety and security of the property. Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required. Arrange signing up and viewing with new potential residents Dealing wIth any with anti social behaviour. This role is perfect for someone with facilities management experience who is committed to ensuring the safety, security, and well-being of residents in sheltered housing. DUTIES AND RESPONSIBILITIES INCLUDE: To be a key-holder for the building and ensure security of the communal areas and facilities To be the first point of contact and manage access to the building for residents, contractors and visitors Meet contractors on site and facilitate access to communal areas to carry out repairs,...

Housing Officer Pay: £23.30 Umbrella / £18.39 PAYE Location: Morden, London (SM4 5BE) Working Pattern: Hybrid (3 days office/site, 2 days home working) The Role We're looking for a customer-focused Housing Officer to provide an excellent housing management and resident support service. Instead, you'll act as a key point of contact for residents, helping to resolve issues, support vulnerable customers, and ensure services are delivered effectively. This is a varied and rewarding position where no two days are the same. One day you may be carrying out tenancy sign-ups and needs assessments, while the next you could be resolving complaints, supporting residents affected by service disruptions, coordinating with internal teams, or delivering community engagement events. Key Responsibilities Support residents with tenancy, housing, and neighbourhood-related enquiries. Carry out sign-ups, resident onboarding, and customer needs assessments. Assist with property handovers and...

C&P recruitment are working closely with our client who are looking for a Tenant Liaison Officer to support a six-month window replacement programme in East Kilbride. You will act as the main point of contact between tenants, site teams and the contractor, helping ensure work is completed safely, efficiently and with minimal disruption to residents. Pay rate is negotiable with reference and experience. Working Hours Monday to Thursday: 8:00am-5:00pm Friday: 8:00am-3:30pm Key Responsibilities Contact tenants to arrange access for surveys and window replacement works. Explain the programme, timescales and expected disruption clearly and professionally. Maintain regular communication with residents before, during and after the work. Liaise with site managers, operatives, subcontractors and housing representatives. Identify vulnerable tenants or additional support requirements and coordinate suitable arrangements. Record appointments, access issues, complaints and completed...

Job Title: Tenant Liaison Officer Location: Cambridge Overview * We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement Officer * This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. * You’ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. * If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties * Appointment Booking * Resident Engagement * Internal Home Surveys * CRM and Reporting * Compliance and Safety * Team Collaboration Requirements / Demonstrable Experience * Minimum 2 years of customer-facing experience * Ideally in roles such as tenant liaison, estate/letting agency, accompanied...

Job Title: Tenant Liaison Officer Location: Ashford - Kent Overview * We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement * Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. * You’ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. * If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties * Appointment Booking * Resident Engagement * Internal Home Surveys * CRM and Reporting * Compliance and Safety * Team Collaboration Requirements / Demonstrable Experience * Minimum 2 years of customer-facing experience * Ideally in roles such as tenant liaison, estate/letting agency, accompanied...

Housing Officer (Compliance) - Part Time A part-time Housing Officer opportunity is available within a busy housing service. This temporary role is expected to run for around 6 months and would suit someone with strong housing management experience who is confident working with tenants, contractors and internal teams. Location: Norwich Rate: 23.93 (Umbrella) Hours: 16 hours per week Contract: Temporary - 6 months minimumFlexible Working Pattern: Hours can be worked across either 2 or 3 days, depending on the successful candidate's preference. Based on service needs, there is flexibility around how the hours are structured. Your New Organisation You will be joining an established housing team that provides support to residents and helps ensure properties remain safe, well-managed and compliant. The role is part-time and offers flexibility around how the weekly hours are worked. Your New Role This is a varied part-time role where you will help residents, support the wider...

Job Title: Tenant Liaison Officer Location: Canterbury - Kent Overview * We’re looking for a confident and outgoing individual to join the Water team as a Tenant Liaison Officer * This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. * You’ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. * If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties * Appointment Booking * Resident Engagement * Internal Home Surveys * CRM and Reporting * Compliance and Safety * Team Collaboration Requirements / Demonstrable Experience * Minimum 2 years of customer-facing experience * Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or...

Recoveries Account Manager Salary £36,000-£40,000 DOE Hours of work 9am-5pm We’re recruiting on behalf of a well-established Business Finance Provider supporting a wide range of UK sectors, including technology, transport, construction and medical. This role focuses on 60-90 day arrears collections and would suit someone with strong experience in asset finance or motor finance recoveries. The Role: Manage a portfolio of mid-stage arrears cases (60-90 days) Negotiate sustainable repayment plans with customers Review contracts and assess recovery options Liaise with internal teams to support recoveries and minimise risk Identify and manage vulnerable customers in line with compliance requirements About You: 2-3 years’ experience in collections, recoveries or bad debt Background in asset finance, leasing or motor finance Strong knowledge of consumer credit and contracts Confident communicator and negotiator Organised, resilient and able to work under pressure Working Pattern &...