259 senior housing officer jobs found

Eden Brown are seeking a highly experienced Senior Housing Officer on a 3 temporary contract situated in Manchester The role as Housing Officer will be fully office based As a Housing Officer your role will involve: - Supervising Housing Officers - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with low level ASB issues - Tenancy Sign Ups - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

The Senior Housing Officer will oversee housing services, ensuring efficient property management and excellent tenant support. Based in Manchester, this temporary position requires a motivated professional to deliver high-quality results in the not-for-profit sector. Client Details This is an opportunity to join a small-sized organisation in the not-for-profit sector, dedicated to providing housing services to the community. The organisation is committed to delivering exceptional standards of property management and tenant care. Description Manage a portfolio of properties, ensuring compliance with housing policies and regulations. Oversee tenancy agreements, including renewals, terminations, and resolving any related queries. Support tenants in accessing housing-related services and resources. Address tenant issues and complaints promptly and professionally. Conduct property inspections to ensure maintenance and safety standards are upheld. Collaborate with internal teams and...

Senior Housing Officer – 6 Month Contract – North West We are currently recruiting for an experienced Senior Housing Officer to join a reputable Housing Association in the North West on an initial 6-month contract. This role will involve managing a busy and complex housing patch, delivering high-quality tenancy and neighbourhood services, and leading on anti-social behaviour (ASB) cases. Key Responsibilities: * Manage a designated housing patch, ensuring effective tenancy management * Handle ASB cases, including complex and high-risk situations * Support and guide junior officers within the team * Work in partnership with external agencies including Police and Local Authorities * Ensure compliance with housing policies and procedures Requirements: * Previous experience in a Senior Housing Officer or Housing Officer role * Strong knowledge of tenancy management and ASB * Ability to manage a high-volume caseload * Excellent communication and stakeholder...

Senior Housing Options Reviews Officer – Castle Point Contract £28 per hour PAYE (approx. £54,600.00 per annum) Full time Duties and responsibilties Experienced decision maker and have a detailed knowledge of the Housing Act 1996 as amended by the Homelessness Act 2002 and the Homelessness Reduction Act 2017 and with regard to the Homelessness Code of Guidance 2017 and the relevant Council’s Allocation Schemes. Possess a detailed knowledge of parts VI and VII of the Housing Act 1996 as amended, the Homelessness Code of Guidance, as well as a working knowledge of relevant case law which you will apply when undertaking any statutory review. Possess excellent writing skills and be able to draft detailed, fully particularised robust decisions of a sufficient standard so as to withstand any further challenge and which address the relevant legislation and objective argument(s) in relation to that review. To find out more information please contact Abbie at Recruitment is done in...

Asset & Compliance Lead Interim and Permanent The Role: As the Asset & Compliance Lead, you will lead the organisation’s approach to statutory compliance, planned works delivery and asset intelligence. Acting as the lead officer for property compliance and building safety, you will ensure all landlord responsibilities are met, risks are well managed and investment decisions are evidence‑based, delivering safe homes and value for money. The role includes line management responsibility and regular reporting to senior leadership and the Board. Key Responsibilities: Compliance & Building Safety * Lead delivery of the Big 6 compliance areas: Gas, Electrical, Fire, Asbestos, Water Hygiene and Lifts. * Ensure all statutory inspections, servicing and remedial works are completed on time. * Maintain accurate, auditable compliance records and dashboards. * Act as organisational lead for compliance and building safety legislation. * Lead the strategic and...

Marks Consulting Partners are currently looking for a Customer Experience Specialist to work with one of our Housing Association clients in Essex. What the Job Will Be Doing * Managing and resolving Stage 1 complaints, ensuring fair, thorough and compliant investigations * Supporting Stage 2 complaint handling and ensuring cases meet Housing Ombudsman Complaint Handling Code standards * Investigating complaints, gathering evidence and producing clear, well-structured responses * Acting as a key point of contact for residents, providing empathetic and customer-focused support * Identifying trends, themes and root causes from complaints to drive service improvement * Supporting the organisation with regulatory compliance, including Tenant Satisfaction Measures (TSMs) and complaint reporting * Liaising with the Housing Ombudsman, responding to enquiries and implementing recommendations * Monitoring complaint performance and contributing to reports for senior...

Our client is looking for an experienced Responsible for a Housing Advice and Options Manager. You will be inccharge of x5 Team Leaders, x1 Senior Landlord Liaison Officer, x1 Reviews Officer in the Directorate and Service area: Strategic Housing, Development and Property Services (Adults, Health Partnerships and Housing (DASS), and Children’s Services) Ideally someone who is experienced in private rented sector access work, and who is feeling prepared for the changes coming on 1 May (Renters Rights Act). They are looking for a strong leader, and someone that can performance manager and drive forward service improvement. Principal responsibilities * Responsible for the management, delivery and performance of a housing advice and options service, including casework and homelessness assessments, ensuring the client meets its statutory duties in line with legislation, guidance, caselaw and the Council’s Homelessness and Rough Sleeping Strategy. * Ensure appropriate and prompt...

Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive...

Principal Enforcement Officer – Housing (HHSRS Specialist) Location: London Bridge (Hybrid – 3 days in office) Rate: £50 per hour We are seeking a highly experienced Principal Enforcement Officer with a strong background in housing standards and enforcement. This is a critical role requiring an expert who can operate confidently at a senior level and handle complex, high-risk cases. Key Responsibilities: Carry out detailed property inspections in line with HHSRS requirements Prepare and issue enforcement notices under the Housing Act 2004 Develop comprehensive schedules of work Lead on high-level enforcement action, including prosecutions and Civil Penalty Notices (CPNs) Prepare prosecution bundles and represent the authority as a witness in court and/or at First-tier Tribunal (FTT) hearings Manage challenging situations with professionalism, demonstrating strong conflict resolution skills Essential Requirements: Extensive experience conducting HHSRS inspections Proven track...

Quality Improvement Officer Fixed Term Contract (potential permanent opportunity) £41,349 pa Hemel Hempstead Make a real difference to the lives of people we support Are you passionate about quality, driven by evidence, and motivated by seeing people and services thrive? Do you enjoy turning insight into action and working alongside others to continuously raise standards? We are looking for a Quality Improvement Officer to join our Transformation and Compliance team on a fixed term contract until March 2027. This is a high-impact role where your work will directly shape service quality, strengthen compliance, and support positive outcomes for the people we support. About the role As Quality Improvement Officer, you will use data, insight and constructive challenge to drive continuous improvement across services. You will visit schemes regularly and conduct full quality assurance audits, providing clear, evidence-based assessments of performance and identifying opportunities...

Senior Financial Inclusion Advisor 📍 West London | 🏡Social Housing Provider | 💼 Hybrid Working Are you passionate about making a real difference in people’s lives? Do you have the expertise to help individuals maximise their income, sustain tenancies, and navigate complex welfare systems? We’re partnering with a forward-thinking Housing Provider in West London to find a Senior Financial Inclusion Advisor who will play a key role in supporting residents and shaping financial inclusion services. 💡 The Opportunity This is more than just a job — it’s a chance to lead meaningful change. You’ll be at the heart of a dynamic financial services team, helping customers overcome financial challenges while driving service improvements and influencing strategy. 🔑 What You’ll Be Doing * Providing expert advice on welfare benefits and financial support options * Handling complex benefit cases, including appeals and tribunal representation * Leading financial inclusion initiatives...

Join a leading Housing Association in a high-impact role that plays a key part in shaping customer experience and service delivery. This Complaints Team Leader position offers the opportunity to lead on complex cases, support a high-performing team, and drive meaningful improvements across housing services. This role is offered on an initial 3-month contract with strong potential for extension, providing both immediate stability and longer-term opportunity. You’ll be leading the end-to-end complaints process within a social housing environment, ensuring that cases are handled efficiently, fairly, and in line with regulatory standards. This is a rewarding opportunity for a Complaints Team Leader who enjoys combining hands-on case management with leadership, coaching, and service improvement. We’d love to hear from anyone with a background as a Complaints Team Leader, Senior Complaints Officer, Customer Experience Team Leader, or Complaints Manager within social housing,...

The Opportunity: Avalon, part of Spirehouse Recruitment, are looking for a motivated and proactive interim Fire Officer to lead fire safety compliance and risk management across our property portfolio. The interim Fire Officer will be responsible for managing specialist contractors, overseeing remedial actions, and providing pragmatic technical advice to ensure our buildings remain safe and fully compliant with statutory regulations. Key Duties of the interim Fire Officer: * Lead fire risk management by reviewing Fire Risk Assessments (FRAs) and monitoring the completion of remedial actions via systems like Risk Hub or Risk Base. * Manage external contractors and consultants, overseeing service level agreements, budget monitoring, and quality site inspections. * Ensure all fire safety works, including fire doors, compartmentation, and alarm upgrades, are completed within designated timescales. * Provide technical advice on active and passive fire systems while ensuring all...

Business Support Officer - Bath and Northeast Somerset Council – BS31 1FS 3 Months Contract 37 Hours per week Office Based I am currently representing Bath and Northeast Somerset Council who are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Business Support Officer based at Keynsham Civic Centre, BS31 1FS This role is office-based, full-time (9am to 5pm) Monday to Friday. It is most likely possible that this could be extended at the end of 3 months. Must be able to work well under pressure, operating a busy phone line and fielding calls about homelessness and housing issues. Key Accountabilities : * Undertake routine and very straightforward administrative support tasks in accordance with closely defined protocols and instructions, such as photocopying, filing, or ordering basic supplies in...

A senior finance leadership role with genuine breadth, profile and influence. This is a fantastic opportunity for an experienced local government finance leader to take on a pivotal maternity cover post supporting a major Residents and Housing portfolio. Sitting at the heart of a high-demand, high-visibility service area, this role offers the chance to lead across some of the most important and financially sensitive parts of a council’s operation. You will be the senior finance lead for the Housing General Fund, the HRA, and the wider Resident Experience portfolio, with a particularly important focus on Temporary Accommodation, homelessness-related pressures, housing operations and customer-facing services. This is not a role for someone who wants to sit in the background. You will work closely with senior directors, members and heads of service, providing clear strategic advice, robust challenge and high-quality insight across a complex and fast-moving agenda. You will need to be...

Private Sector Housing Officer (Enforcement) - Sussex Local Authority £45 per hour | 3-Month Initial Contract | Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act. The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action, including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act, ensuring policies and procedures are...

Private Sector Housing Officer (Enforcement) - Sussex Local Authority £45 per hour | 3-Month Initial Contract | Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act. The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action, including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act, ensuring policies and procedures are...

Private Sector Housing Officer - Kent Local Authority £50 per hour | 6-Month Initial Contract | Hybrid Working We are currently partnering with a proactive Local Authority in Kent to appoint an experienced Private Sector Housing Officer on an initial 6-month contract. This is a fantastic opportunity to join a busy and forward-thinking team, where you will play a key role in improving housing standards across the borough. The Role You will manage a varied caseload within the Private Rented Sector, taking responsibility for enforcement and regulatory activity, including: Carrying out HHSRS inspections and property assessments Investigating housing complaints and disrepair cases Processing and enforcing HMO licensing applications Drafting and serving statutory notices Issuing Civil Penalties in line with current legislation Liaising with landlords, tenants, and internal stakeholders Preparing case files for tribunal or court proceedingsAbout You To be successful in this role, you...

Environmental Health Officer  (Private Sector Housing) Location: Maidenhead, Berkshire Working Pattern: 3 days per week in office Rate: £55 per hour About the Role We are seeking an experienced and highly motivated Environmental Health Officer to take a leading role in delivering private sector housing regulation and enforcement functions. This is a complex and varied position involving criminal investigations, legal case preparation, and enforcement action to improve housing standards and protect tenants’ rights. You will play a key role in driving improvements in resident health, safety, and wellbeing through effective enforcement of housing legislation. Key Responsibilities Manage complex criminal investigations involving multiple offences, including interviewing suspects under caution and handling evidence in accordance with the Police and Criminal Evidence Act 1984 Prepare detailed reports, witness statements, and legal correspondence Compile prosecution and civil...

One of my local authority clients in the East of England are currently on the search for a Private Sector Housing Compliance Officer. * Role: Housing Compliance Officer * Rate: negotiable * Start date: ASAP * Working pattern: 1/2 days on site * 37hrs Role duties: * Site visits are not required therefore a HHSRS certificate is not an essential for this position * Vast experience in issuing penalties and serving notices * Knowledge around Private Sector Housing & Housing act 88 Feel free to give me a call on (phone number removed), or drop me an email