4 service desk analyst jobs found

One of my local government clients are currently recruiting an experienced Business Analyst (Admin and Clerical) on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office 2/3 times a week. Overview: * To be responsible for the analysis of business models, business structures, business processes and customer journeys, across a broad range of service areas to improve service delivery and efficiency. * To advise on and facilitate the redesign of structures and processes with a focus on modernising business practices, enhancing digital capabilities, and fostering a culture of continuous improvement through data-driven insights and collaborative change initiatives. To be responsible for identifying, creating, and facilitating transformational process design changes by conducting business and systems process...

To see more Chinese jobs please follow us onWeChat: teamchinapf AND pfteamchina Ref: 23045 Job Title: Cantonese speaking Business Analyst (12 months FTC) The Skills You'll Need: Fluent in Cantonese and English, proficient in Excel, business analysis / data analysis with operational support experience in Banking / Finance sector. Your New Salary: up to £42k depending on experience Location: Central London Job status: 12 months FTC Business Analyst - Summary: To contribute both strategic project initiatives and daily business operations. This dual role position requires a candidate who can evaluate and improve business processes while also ensuring smooth day to day support for internal teams and external stakeholders. Business Analyst - What You'll be Doing: Process: * To maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance. * To exercise due diligence and care in handling all transactions to minimise risk and...

2nd Line EUC Analyst    Our long-standing client, an FTSE 250 financial services provider, is hiring a 2nd Line EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position within a regulated corporation providing second line to support to MAC/Windows OS, 365 suite (Intune/Autopilot), Azure Virtual Desktop and Cloud printing solutions.  Our client is offering a day rate of £250 to £300 PD for a 6/12-month project to be based in London, Whitfield Street - 5 days per week.   Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and...