1418 service manager jobs found

Service Manager – Targeted Help (Children & Young People) 📍 South West England (Hybrid – 3 days on-site) 💰 PAYE: £356.46 per day /Umbrella: £471.15 per day 📅 12-week contract (with potential extension) ⏱ Full-time – 37 hours per week A local authority in the South West is seeking an experienced Service Manager to lead their Targeted Help Service within Children’s Services. This is a key interim leadership opportunity at a time of service development and transformation, with a strong focus on delivering early intervention and preventing escalation into statutory services. The Role As Service Manager, you will provide both strategic and operational leadership across Targeted Help, overseeing the quality and consistency of practice, decision-making, and outcomes for children and families. You will lead a service comprising team managers, social workers, and family help practitioners, ensuring the delivery of high-quality, strengths-based interventions to children in need...

Compliance & Safety Service Manager Sheffield Interim until September £300 per day As a Compliance & Safety Service Manager, you will take operational and strategic responsibility for key areas of property compliance across our housing portfolio. You will lead on managing gas safety, electrical testing, water hygiene, and asbestos compliance, ensuring that all obligations are met and services are delivered to the highest standards. This is a senior role suited to someone who thrives on accountability, relationship‑building, and driving continual improvement in a complex environment. Key Responsibilities of the Compliance and Safety Service Manager: Lead the effective management of gas, electrical, water hygiene, and asbestos compliance (no fire safety expertise required) Ensure legal and regulatory compliance across all service areas Produce high‑quality, insightful reports for Director‑level audiences Collaborate with internal teams, contractors, and stakeholders...

Role: Service Manager Day Rate: Market rate  Location: Exeter / Hybrid ( 2 – 3 days per week, please note there won’t be any flexibility on this requirement) Clearance: Required  The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process maturity, and stakeholder engagement at a senior level. It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery teams Acting as the senior escalation point for stakeholders across the business Driving process optimisation through data and service analytics Managing service risk, compliance, and configuration across environments Leading and developing a team while ensuring capacity and performance targets are met Contract...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Deputy Service Manager Location: Based in Luton. Unfortunately this service has no step free access. Salary: £28,700 (Annual) Shift Pattern: Fixed Term Contract until March 2028 working 37.5 hours per week Monday to Sunday on a rota which can vary between 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00 and 12:00 - 20:00. You may be required to work outside these hours as per service and resident requirements and will include bank holiday working. You will also form part of the out of hours on call rota for managers. About the Role...

We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience exporting medicines to their customers in over 70 countries across 6 continents. * Customer Services Manager * Location - Watford * 1 year fixed term contract with a review * Salary £40,000 * Hybrid working from home 2 days a week * Hours are Monday to Friday days (37.5 hours) * Bonus - Performance related * Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase...

Service Manager – Family Support & Child Protection Team London Borough of Lambeth are looking to expand their current service with a dedicated Service Manager seeking an opportunity to lead within a well-structured and organised Family Support and Child Protection Team. As well as joining a supportive and forward-thinking environment, our client offers a competitive salary, opportunities for training to enhance your leadership skills, and clear progression pathways within the service. This is a fantastic opportunity to make a real impact on outcomes for children and families while working alongside committed professionals and the wider community. This Service Manager role will be for an initial 3–6 months with potential for extension subject to internal circumstances and performance. Service Manager – Family Support & Child Protection Team responsibilities include: To provide strategic and operational leadership across the Family Support and Child Protection service,...

We are currently recruiting on behalf of our client for an experienced and hands-on Office Manager to join a busy service administration team in Coventry. This is a fantastic temp-to-perm opportunity, offering long-term progression for the right candidate. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading a team, and is passionate about delivering excellent customer service while driving operational efficiency. The Role As Office Manager, you will oversee the day-to-day operations of a busy service office, ensuring processes run smoothly, customers receive a high level of service, and the team is supported and performing effectively. Key Responsibilities Oversee the daily running of a fast-paced service administration office Manage and support a team, ensuring workloads are balanced and deadlines are met Ensure all administrative processes are followed accurately and consistently Act as a point of escalation for customer queries and ensure...

Position: Service Operations Manager Location: Hybrid - 2 days a week in Sheffield office Employment Status: Full-Time, Contract Contract Duration: Initial 9 months Rate: £450pd-500pd (Inside IR35) Start Date: ASAP Are you an experienced Service Operations Manager with proven experience with Incident, Problem and Knowledge management processes? If so, apply now for this new contract. This role is joining a very large-scale transformation programme with an instantly recognisable household name. The Service Operations Manager will be managing the companies service desk suppliers, ensuring SLA's are met and dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. Key Skills required: Proven experience as a Service Operations Manager, Supplier Manager or...

Account Manager - Customer Service - Immediate Start Location: Burgess Hill Salary: £15 p/h Contract Type: 6‑month initial contract Our client is looking for a proactive, relationship‑driven Account Manager (Customer Service) to join their fast‑paced and friendly team. This role is ideal for someone who excels in client communication, enjoys managing accounts end‑to‑end, and ideally has experience working with SAP or similar systems. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. You'll work closely with internal teams to resolve issues, coordinate deliveries, and maintain accurate account information, playing a key role in supporting operational excellence. Key Responsibilities Act as a primary point of contact for assigned customer accounts, delivering high‑quality service and support. Manage and process customer orders,...

Supported Living Manager. Service Manager. Learning Disabilities. Mental Health. Complex Care. Blackburn area, Lancashire. IMMEDIATE START AVAILABLE for an initial 3 month fixed term contract for an experienced Service Manager to oversee a high quality supported living service for adults with complex needs, including learning disabilities, autism, mental health and physical disabilities. This is a good quality service with a great reputation. Whilst this is a fixed term contract, this is a reputable and growing provider so there could be other internal opportunities, although there is no expectation of long term commitment if you are only interested on an interim basis. Easily accessible location in the Blackburn area commutable from other areas of Lancashire and Greater Manchester including Preston, Burnley, Bolton, Accrington, Chorley etc

Senior Family Support Worker We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services. Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Senior Family Support Worker Location: Edgbaston & Northfield Districts/Hybrid Hours: 37 (9 – 5 Monday – Thursday, 9 – 4:30 Friday) Contract: Full Time - Fixed Term until March 2027 Salary: £30,000 Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies. Closing Date: 26th April 2026 (Midnight) Interview Date: 5th May 2026 The Role Working with families in a person-centered way, you will help people on your caseload to make positive...

Business Support Officer needed! Hourly Rate: £14.20ph Contract Duration: Until July 2026 Location: Bristol, BS1 Basic DBS required In this role you will be supporting senior managers with a range of business support tasks, including attending meetings and taking notes. We are looking to recruit an organised and motivated Business Support Officer to join the Business Support Team, supporting Children and Families, Social Care Teams. You will be working on a full-time basis, initially for a 3-month period. This is a new role and, in this role, you will be providing business support for the Stability Forum and the Children and Families First Programme. The purpose of the forum is to proactively support children at risk of moving from home or foster care to a children's home including responding quickly to a developing situation. To provide a supportive space for practitioners to collaborate regarding children at risk with the aim of increasing stability and preventing and or...

Aldershot Fully on site Benefits Include: A supportive and close-knit team environment. Onsite parking for convenience. Monday to Friday, office-based working hours-no weekends! Opportunity to contribute to a growing company. Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in business-to-business customer service and will play a key role in ensuring exceptional support for both new and existing customers. As a key member of the team, your responsibilities will include: Acting as the first point of contact for customer inquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer...

A fantastic opportunity has arisen in Peckham to manage a CQC service on a Temp/ Temp to Perm basis for 3 months. The organisation is well establish and supports Adults with Learning Disabilities and Mental Health issues.  This is a great opportunity for an experienced Manager to help make a real difference to young peoples lives. This is an incredible charity who have great growth opportunities and a fantastic reputation providing quality care for service users.   Manager Responsibilities: Providing leadership and guidance to the teams, observe and feedback on practice to improve quality, positive behavioural support and person-centred approaches. Undertake regular supervision meetings with staff & facilitate team meetings. Ensure support plans are current and staff are aware of the review and implementation of individual support plans. Manage performance issues engaging the appropriate informal / formal processes where necessary and with guidance from Service...

Customer Service Supervisor Swadlincote, up to £34,000 Permanent | Full time, Monday to Friday (flexible start and finish times) Office Based We're working with a growing, well-established business South Derbyshire currently looking to appoint an experienced Customer Service Manager to lead and develop their customer support function. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences while driving team performance. The Opportunity... You'll take ownership of a busy customer service operation, leading from the front to ensure high standards, strong team engagement, and continuous improvement across the function. This role offers real scope to make an impact, influence processes, and shape the customer journey within a business that is continuing to expand. Key Responsibilities: -Lead, motivate, and develop a customer service team to achieve KPIs -Oversee...

A fantastic opportunity has arisen for an experienced Senior Quality Manager who is looking for their next role! This is a Fix Term Contract for 6 months with the potential to turn permanent. The organisation is well establish and supports Adults with Learning Disabilities and Mental Health issues.  This is a great opportunity for an experienced Manager to help make a real difference to young peoples lives. This is an incredible charity who have great growth opportunities and a fantastic reputation providing quality care for service users.   Manager Responsibilities: Providing leadership and guidance to the teams, observe and feedback on practice to improve quality, positive behavioural support and person-centred approaches. Undertake regular supervision meetings with staff & facilitate team meetings. Ensure support plans are current and staff are aware of the review and implementation of individual support plans. Manage performance issues engaging the appropriate...

A fantastic opportunity has arisen for an experienced Senior Quality Manager who is looking for their next role! This is a Fix Term Contract for 6 months with the potential to turn permanent. The organisation is well establish and supports Adults with Learning Disabilities and Mental Health issues.  This is a great opportunity for an experienced Manager to help make a real difference to young peoples lives. This is an incredible charity who have great growth opportunities and a fantastic reputation providing quality care for service users.   Manager Responsibilities: Providing leadership and guidance to the teams, observe and feedback on practice to improve quality, positive behavioural support and person-centred approaches. Undertake regular supervision meetings with staff & facilitate team meetings. Ensure support plans are current and staff are aware of the review and implementation of individual support plans. Manage performance issues engaging the appropriate...

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities · Prioritise and process customer queries and requests submitted by...

Support Worker Location: Alnwick Salary: £12.71 per hour Contract Type: Zero Hour Shift Patterns: Long days, nights & sleepovers We are currently looking to recruit experienced Support Workers to work within a variety of environments including Supported Living, Residential Services, Specialist Units and Private Hospitals as part of our established health and social care agency. The Role: As a Support Worker at Pin Point Health and Social Care your main duties will include: * Administering medication * Assisting with daily living and domestic duties * Developing positive working relationships with the multi-disciplinary team * Ensuring that the health, safety and welfare of clients is always protected * Maintaining accurate and up to date reports such as support plans * Completing all necessary administrative duties * Maintaining regular communication with the Service Manager * Respect the individuality and confidentiality of each client * Build and maintain...

Support Worker Location: Hexham Salary: £12.71 per hour Contract Type: Zero Hour Shift Patterns: Long days, nights & sleepovers We are currently looking to recruit experienced Support Workers to work within a variety of environments including Supported Living, Residential Services, Specialist Units and Private Hospitals as part of our established health and social care agency. The Role: As a Support Worker at Pin Point Health and Social Care your main duties will include: * Administering medication * Assisting with daily living and domestic duties * Developing positive working relationships with the multi-disciplinary team * Ensuring that the health, safety and welfare of clients is always protected * Maintaining accurate and up to date reports such as support plans * Completing all necessary administrative duties * Maintaining regular communication with the Service Manager * Respect the individuality and confidentiality of each client * Build and maintain...