33 tenant liaison officer jobs found

Resident Liaison Officer required to join the team with a large social housing contractor who are working on live sites in Mansfield on a Solar PV scheme. The duration of the contract is for 12 weeks work. Ideally, you will be an experienced resident liaison officer with energy efficiency and/or planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills. Job Role Includes: To manage and provide consultation and support to residents prior to, during and after works to their homes, ensuring consistently high levels of customer satisfaction Attend client representative and resident meetings, ensuring the highest level of customer service is provided at all times To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, and the local community Personnel must be professional and of the...

My client who is a large social housing contractor has now a position for a tenant liaison officer within the Derbyshire area The RLO facilitates the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between the residents, sub-contractors, client representatives and the team. Main Duties / Accountability Ensure implementation of all Company Policies and Procedures. Develop effective working relationships with client representatives including housing department to reduce duplication and ensure consistency of information and approach keeping tenants fully informed with regard to the programme. Assessing where high risk/vulnerable residents are present and ensuring Site Manager (SM) tailors works according to the risk level. Visit each resident prior to work commencing to introduce and communicate the scope of works. Establish resident's individual requirements by carrying out an initial resident profile, documenting any...

Resident Liaison Officer –Internal Refurbishment - Wandsworth Position: Resident Liaison Officer – Kitchens & Bathrooms Project Location: Wandsworth 6 month contract - Good rates! Position: Resident Liaison Officer required for a internal refurbishment (Kitchens and Bathrooms) project in Wandsworth, reporting to a Site Manager. Project: The project is a £3 million internal refurbishment framework consisting of street properties and blocks. Work includes new kitchens and bathrooms. Company Overview: Our client has established itself as one of the largest and most successful providers of refurbishment of social housing residential schemes. They undertake projects up to £20 million in and around London and the South East. They pride themselves on staff retention and training and due to structured successful expansion, they are a top 5 in their sector. Role/Duties? * Kitchen and bathroom surveys * Make initial contact with tenants * Build customer confidence *...

Project Liaison Officer Islington £25 per hour (umbrella) Full Time Contract (3 months) Novax Recruitment is actively seeking a Project Liaison Officer in Islington. This is a contract with a scope for extension working full time hours. The job: Working as part of a project team but also as an individual officer, take direct responsibility for the communication strategy for each project assigned to you Act as the "go to" person for advice/information on resident consultation for major works. Undertake the design, content, printing, recording, distribution and follow up of all leaflets, newsletters, posters etc Provide responses to all incoming correspondence, concerning the projects to which you are assigned, from residents, colleagues, elected members Work closely with existing Tenant and Resident Associations (TRAs) specific to your projects The candidate: University degree or equivalent experience A skilful communicator, able to articulate with ease and conviction....

We are look for an experienced Tennant Liaison Officer whose primary function is to be the first point of contact between our teams and the residents, to ensure the residents are informed at all stages of the fire stopping works which will be taking place in their homes. The role is customer facing and requires full driving license. This is an ongoing contract across Manchester regions

Neighbourhood Housing Officer - Tenancy Management Public Sector - Local Authority - Resident Services Full Time - Monday to Friday, 9am to 5pm, 35 hours per week Temporary Role - 3 months with likely extension £20.52 per hour PAYE / £27.51 per hour Umbrella Hybrid Working Arrangement IT equipment provided up to 28 days Paid Annual Leave per holiday year (increasing to up to 36 days per year after 12 weeks) - PAYE ROUTE ONLYThis role is Hybrid working. Mondays and Thursdays are office days. A third day in the week may be required for tenant visits. Remainder is home working. Please note that due to the nature of the role, only candidates with previous experience in Tenancy Management will be considered. Deliver coordinated resident services as part of a multi-disciplinary team. This could include duty, home visits, planned and reactive appointments, estate inspections, public meetings etc. * Maintain accurate and retrievable records of key actions and decisions. * Draft, plan...

Homelessness Prevention Officer Borehamwood £25 per hour Hybrid - 3 months Tate Recruitment are delighted to be working alongside a local authority, helping to recruit a Homelessness Prevention Officer into their team. Are you looking for your next role to provide support to those that need it most? Do you have experience of working in social housing or homelessness services? If you want to make a difference within your career then this position is perfect for you. What you will be doing? To provide an effective homelessness prevention service on behalf of the Council offering a full range of housing advice and housing options both in the private and public sector in line with the requirements of the Homelessness Reduction Act 2017. To undertake detailed investigation into all homelessness applications in accordance with the legislation and statutory guidance and make decisions in cases where homelessness cannot be prevented. To ensure that the Councils'...

JOB TITLE: Residential Property Manager LOCATION: Maidstone, free parking SALARY: £15ph to £16ph (£30K+) TERM: 6 months HOURS: Monday to Friday, 9am to 5.30pm *flexible hours* START: ASAP BENEFITS: Hybrid working once trained, flexible working hours, central offices with ample free parking, 25 days annual leave plus bank holidays, permanent opportunities on offer + so much more! Office Angels are excited to be working with this local expanding business in recruiting for a Property Manager as part of the Lettings team. This is initially a 6 month temporary assignment starting almost immediately, however there could be a permanent role on offer for the right candidate. The day-to-day duties in your new job would be: Working alongside the current Property Manager supporting with a range of tasks Managing a portfolio of approximately 150 residential lettings Conducting property inspections Ensuring gas safety and electrical safe cerificates are renewed as needed Arranging...

Neighbourhood Officer Manchester Temp Full Time - Hybrid We have had an exciting opportunity become available, to join a team in Manchester as a Neighbourhood Officer. This is a full time, temporary position with an initial contract period of 3 months. The Neighbourhood Officer will be responsible for enforcing housing legislation and providing high-quality, customer-focused service. The Role Conduct housing inspections, ensuring compliance with relevant housing legislation. Provide expert technical and legislative advice on housing standards to colleagues and stakeholders. Liaise with tenants, landlords, and other relevant bodies to ensure enforcement actions are understood and implemented. Maintain accurate records of inspections, investigations, and compliance meetings. Collaborate with key stakeholders to develop effective community partnerships. Assist in the review and interpretation of statutory regulations and national guidelines. Contribute to community safety...

One of our local authority clients are currently recruiting for an Electrical Inspector. This is a 2 month temporary contract with possible further extension based on budget and performance. Duties and Responsibilities * The key responsibility of the Electrical Inspector will be to ensure all aspects of electrical works carried out on site by contractors meet the exacting requirements of the project, technical brief, specification and drawings and legislation requirements. * The Electrical Inspector will maintain detailed diaries and site notes on a daily basis. * The Electrical Inspector shall establish and maintain good channels of communication with client officers, contractors, residents, colleagues and stakeholders. * Undertake adequate site inspection and monitoring on all assigned projects and covering for colleagues from time to time as required. * Assist with the preparation of project reports for Committees, Area forums, Working Parties, Client...

We are currently looking for a Electrical Inspector. You will be working in Islington (N1). Monday - Friday 09:00am - 17:00pm Temp Contract - Ongoing Pay rate - £35ph paye or £45ph umbrella Job Purpose * The key responsibility of the Electrical Inspector will be to ensure all aspects of electrical works carried out on site by contractors meet the exacting requirements of the project, technical brief, specification and drawings and legislation requirements. * The Electrical Inspector will maintain detailed diaries and site notes on a daily basis. * The Electrical Inspector shall establish and maintain good channels of communication with client officers, contractors, residents, colleagues and stakeholders. * Undertake adequate site inspection and monitoring on all assigned projects and covering for colleagues from time to time as required. * Assist with the preparation of project reports for Committees, Area forums, Working Parties, Client Organisations, Tenant...

Ashberry Recuitment is pleased to working with one of our partners, recruiting for the role of Scheme Coordinator for an over 55s project. You will work collaboratively in partnership with the Later Living team to ensure effective and efficient housing management services are provided to individual customers within presribed standards. The successful candiate will : • Coordinate the scheme and supervise scheme staff to deliver a high-quality service • Work collaboratively with the Later Living Manager and Senior Later Living Officer to ensure any issues are dealt with in line with the organisations procedures in a timely manner • Ensure the scheme meets the high level of health and safety compliance requirements. Core responsibilities will include: • completing and reviewing risk assessments • assisting with customer queries • liasing with contractors and other visitors to the scheme • organise/facilitate scheme social activities and events • To offer help and guidance to...

IMH Recruitment is currently looking for a dedicated Tenancy Management Officer for our client based in Oxford Overview: In the role you will be responsible for tenancy and void management of a defined number of properties, carrying out your role in accordance with our Tenancy Agreement, policies and procedures. Duties: * Responsible for the tenancy and void management of a defined number of properties within Oxford, Kidlington, and Abingdon. * To act as a first point of contact for members, tenants and other Council services in respect of Council owned residential properties. * To provide a high quality, customer focussed service covering all aspects of void and tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions. * To liaise with external support providers as well as coordinate and influence the activities of other Council services including property and grounds maintenance, health...

Tenancy Support Officer Hoarding (Tidy Homes Tidy Minds) Location: Didsbury, Manchester Salary: £29,286.00 Full time / 35 hours per week 12 month Fixed Term Contract Southway Housing Trust is a community-based, not for profit housing organisation committed to providing excellent services to the people who live in our homes and the neighbourhoods that we work in. Based in Didsbury, we manage approximately 6,000 homes in South Manchester. As a housing trust we are Inspired by our Communities. We care about the people who live in our homes and our neighbourhoods and are committed to improving services, working in partnership with our tenants so that we can be successful together. An exciting opportunity has been created in our Housing Management and Support Service for a Tenancy Support - Hoarding Officer. Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to...

Job Title: Site Manager - Void Properties (Council Work) Location: Newark, UK Contract Type: Full-Time, Monday to Friday Start Date: Immediate About the Role: We are urgently seeking a skilled and experienced Site Manager to oversee the management of void properties for council work in Newark. The successful candidate will be responsible for surveying, scheduling works, and ordering materials to bring vacant properties up to the required standard for re-letting. A valid SMSTS certification is essential for this role. Key Responsibilities: Manage all aspects of void property refurbishment, from initial survey to final handover, ensuring properties are ready for occupation within agreed timelines. Conduct detailed surveys of void properties to identify required works and create accurate schedules of work. Oversee the ordering and management of materials, ensuring cost efficiency and timely delivery. Coordinate and supervise subcontractors and tradespeople, ensuring compliance...

One of our local authority clients are currently recruiting for a Senior Repairs and Contracts Officer. This is a 2 month temporary contract with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The role will be expected to manage, lead and influence the Repairs and Contracts Officers, to maximise income by ensuring effective management of rented garages and voids, including managing internal and external contracts for the day to day repairs and refurbishment of non-residential properties. Duties and Responsibilities * To contribute to the management of Homownership Services reporting to the Homeownership Manager on all matters relating to the management of garages and other non-residential properties (including barrow stores, bike storage etc.) including the identification of disused garage areas, the lettings of garages, parking areas, bike lockers, barrow stores or any other non-residential property which forms part of the...

Spirehouse are currently recruiting for an Income Officer on behalf of a Public Sector organisation in Lancashire. The Opportunity To deliver a robust income and arrears recovery service, for all current and former tenants. This includes rent and service charge arrears, water charges, repair recharges, court costs and other sundry debts. The successful candidate will: * Identify income-related support needs of residents and deliver person-centred actions, either directly or through partner agencies * Be responsible for instigating and preparing legal proceedings in the recovery of debts, including representing at court hearings and attending evictions as required * Proactively chase all former tenant arrears, liaise with tracing agencies when appropriate, and make recommendations on cases for write off and case closure Further information: * 35 hours per working week (Flexible approach as additional hour may be required in evenings and weekends) * Immediate start...

The Company Our client is a prestigious global developer with an exceptional track record of delivering luxury and award-winning flagship destinations. At present they hold a £50bn project portfolio with a further £3bn secured for the next 10 years. They have delivered an array of high-profile projects within the retail, commercial and residential sectors across the UK. The Project As a highly experienced Retail Project Manager, you will be based in a live shopping centre overseeing a range of retail refurbishments, maintenance, and fit-out projects valued up to £5 million. Your responsibilities will include leading and coordinating project teams and subcontractors, liaising with tenants, creating detailed plans, monitoring budgets and following schedules to ensure efficient store openings, closures, and renovations. You will manage tenant interactions, ensuring compliance with lease agreements and timely completion of fit-outs, so that stores are ready to trade as scheduled....

Major Recruitment Oldbury are currently recruiting for a Family Support Officer for our client based in Birmingham. The role is initially a temporary contract with a view to go permanent. The purpose of the role is to deliver a responsive and customer focused temporary accommodation (TA) tenancy support service, that enables residents to sustain their homeless centre tenancy and successfully move on into suitable secured accommodation. *This position always requires a clear Enhanced DBS* Hours of work - shift rotas covering Monday to Sunday from 7am to 8pm or a night-time shift pattern 8pm to 8am Rate of pay £12.19ph Duties and tasks will include: Deliver a high-quality tenancy support service to residents and effectively respond to the changing needs of customers and legislation. Issue licence agreements, deliver resident inductions and facilitate resident group meetings. Help residents to build support networks and engage in relevant local community activities. Ensure...

Supported Housing Officer Bradford 35 hours per week Hours must be Flexible - Monday to Friday 9am to 6:30pm Salary £22,500K PA Temporary role with possibility of permanent Enhanced DBS MAIN PURPOSE OF THE JOB The post holder is responsible for providing a dual function of housing related support and intensive housing management to service users who are accommodated through the STOP Service. To take referrals from voluntary and statutory agencies including services within the prison and criminal justice system, housing and homelessness sector, health, social care and support sector. Conduct needs and risk assessments in order to assess each referral for suitability for the service and liaise with other services in relation to referral support needs and risks. To work collaboratively with other providers of housing and support to prevent ex-offenders and those at risk of re-offending from being homeless. Provide intensive support with a minimum of at least 2 face to face...