34 tenant liaison officer jobs found

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Walsall area. Your role will cover the Birmingham and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access...

I'm looking for a Tenant Liasion Officer for a project in Social Housing Properties in Newark. The Tenant Liasion Officer will be expected to: Collecting and delivering documents, keys Discussing with tenants on what colours and materials they want Acting as a Customer Liaison Officer, providing clear and professional communication Updating customers on delivery times, what works are taking place, access arrangements, and any changesIdeally I'm looking to speak to a Tenant Liasion Officer that has: Experience in social housing properties Experience as a TLO / CLO And in return, the Tenant Liasion Officer will receive: £20 per hour Ongoing workIf you're interested in this Customer Liasion Officer role, then please apply online or email/call (url removed) on (phone number removed)

Tenant Liaison Officer required for a 27th July start in Bristol - approx. 6 months work. Scope of works is refurbishment of a sheltered accommodation building in the area - you will be working for the main contractor on the project, liaising between tenants, contractors and the client to ensure smooth project delivery. Given the nature of the job, and enhanced DBS will be required. I am ideally looking for someone with experience in a similar role, i.e. a TLO on a live construction site. Failing that, an experienced sheltered accom/social housing TLO would be perfect. There will also be some construction admin tasks involved with the role. I will also consider housing/residential Clerk Of Works, as this experience would be ideal on this project. Rate can be payable daily via CIS; for applicants with little or no construction experience, we are also able to pay via umbrella. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or...

Join a leading property services contractor in a rewarding role where you'll play a vital part in delivering essential improvements to social housing residents, with an immediate start available and a temporary contract until November 2026. This Customer Liaison Officer position offers the opportunity to work on a large-scale refurbishment programme across the Yorkshire region, ensuring residents are fully supported throughout the delivery of planned improvement works. You'll be the face of the project, building positive relationships with residents, coordinating access for works, and providing excellent customer service from start to finish. This Customer Liaison Officer opportunity is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is passionate about delivering a first-class customer experience within social housing. We'd love to hear from anyone with a background as a Customer Liaison Officer, Tenant Liaison Officer, Resident Liaison...

Resident Liaison Officer Cheltenham Temporary Contract Immediate Start Available Weekly payments About UsBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment — from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Resident Liaison Officer to support planned maintenance and refurbishment works across occupied social housing properties throughout the Cheltenham area. The RoleAs Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring clear communication throughout planned maintenance works. Working closely with residents, site managers,...

Resident Liaison Officer Salary/Day Rate:  £220 - £240 / day, Permanent - £43k + Package (travel allowance, bonus)   Location: East London  Full time – Temp to Perm  Start Date: ASAP The Opportunity Our client, a leading construction contractor, is looking to appoint an experienced Resident Liaison Officer to support the successful delivery of a major construction project in East London. This is an excellent opportunity for a personable and proactive individual to become the key point of contact between the site team and residents, businesses and the wider community throughout the construction programme. Working closely with the Project Lead and Construction Manager, you'll play a vital role in keeping residents informed, managing enquiries and concerns, and ensuring a positive customer experience throughout the project. Key Responsibilities Act as the main point of contact for residents, businesses and local stakeholders affected by the project. Build positive...

Site Manager Stroud Area 6-Month Contract Immediate Start Available Weekly CIS Payments About UsBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment—from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Freelance Site Manager to oversee a decarbonisation programme across occupied Housing Association properties throughout the Stroud area. The RoleAs Site Manager, you will be responsible for the successful delivery of a large-scale social housing decarbonisation programme, overseeing works from pre-start through to completion. Projects will include energy efficiency improvements such as external...

Job Title: Resident Liaison Officer (RLO) - Social Housing Location: Cheltenham( GL51) Pay Rate: upto £24.00 per hour (fuel expenses covered ) Contract Type: Temporary to Permanent opportunity for the right candidate Initial Duration: 2 months initially (Strong potential for extension/permanent contract) 8.5 Hours: Monday - Friday (Overtime available) About the Role We are seeking an experienced and highly proactive Resident Liaison Officer (RLO) to join a major planned maintenance programme on a busy social housing site in Cheltenham. This is an initial short-term cover contract running from July to late September, with an immediate temporary-to-permanent path available for a standout candidate. Serving as the primary point of contact between residents, the site delivery teams, and the client, you will play a critical role in ensuring smooth delivery and exceptional tenant satisfaction during essential home refurbishment works. Key Responsibilities: Act as the face of the...

Your new company A West Midlands housing provider is seeking an experienced Housing Officer to join their team on a temporary basis for a minimum of 2 months. Managing a diverse housing portfolio across the Midlands, the organisation is committed to creating safe, sustainable and thriving communities for its residents. Your new role As a Housing Officer, you will be responsible for delivering a high-quality estate management service across a varied housing patch. You will work closely with residents, contractors and partner agencies to ensure neighbourhoods remain safe, well-maintained and welcoming.Key responsibilities will include: Managing communal and external areas to ensure high standards of cleanliness, safety and presentation. Overseeing grounds maintenance, cleaning contracts and estate improvement initiatives. Investigating and resolving environmental issues including fly-tipping, abandoned properties, pest control and anti-social behaviour concerns. Carrying out...

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first...

Aatom Recruitment is looking for Tenant Data Collection Officer on behalf of a Local Authority. Job Title: Tenant Data Collection Officer Contract Duration: 3 Months Hours Per Week: 37 Role Purpose: * Identify gaps in data within Housing systems. * Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems. Main Duties and Responsibilities: * Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details. * Produce reports on tenant data and identify gaps. * Gather tenant information through various methods, including surveys, interviews and document reviews. * Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times. * Generate surveys utilising Microsoft Office and web-based forms and liaise with internal colleagues to promote the benefits of...

Ashberry Recruitment are looking for a Housing Officer on a temporary basis for a client based in the Carlisle area, they are looking for someone initially on a 1 -2 months basis, this could be extended. What You'll Do As a Housing Officer, you'll deliver high-quality housing management and tenancy sustainment services, helping tenants maintain their accommodation, maximise their independence and achieve positive housing outcomes. Working across TH, SH, SSH and PRS services, you'll build positive relationships with tenants, care providers, landlords and partner agencies to ensure safe, compliant and well-managed accommodation. Key Responsibilities Manage a caseload of tenants, providing effective housing management and tenancy sustainment. Deliver regular welfare and property visits to promote tenancy stability, independence and wellbeing. Support tenants to develop independent living skills, including budgeting, financial management, attending appointments and accessing...

Belmont Recruitment are currently looking to speak with HMO/Housing Management Officers, to work an initial 6 month temp to perm contract, where initially you will work for the agency and then go permanent. An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. This role is ideal for someone passionate about supporting tenants, managing tenancies effectively, and making a positive difference in local communities. Key responsibilities: * Deliver a proactive housing management service to help customers sustain their tenancies. * Manage rent accounts, address arrears, and support benefit claims. * Minimise void losses by ensuring properties are swiftly re-let. * Respond to anti-social behaviour and promote safe, supportive neighbourhoods. * Carry out tenancy sign-ups, inspections, and health & safety checks. * Liaise with contractors and partner agencies to ensure...

Role:                Senior Caseworker Based:            Camberwell with frequent travel across London, primarily Lambeth Rate:               £17 ph PAYE or £22 ph Umb Start Date:      ASAP Duration:         Temp ongoing Hours:             35 hours per week Monday to Friday - 9am – 5pm Hybrid:              1 day in office in Camberwell 4 days outreach and work from home Our client is looking for a Senior Caseworker to be part of the Lambeth Floating Support team. To support young people to sustain tenancies as well as source suitable tenancies in line with procedures in place. This service will also support Social Workers and Personal Advisors and placement keyworkers to support move on options. The medium-level floating support team will work with young people who require support when moving into independent living in order to address support needs and sustain their tenancies.  Synopsis of Duties Managing and monitoring project budgets and finances. Working closely with...

Customer Liaison Officer  £13 - £14 ph  Totnes  The role involves being based at an extra care service in Totnes, You will join a dedicated team, working with the Extra Care Scheme Manager to deliver a high-quality housing management service that exceeds customer expectations. Duties of the role:  Provide advice on repairs, tenancy management, and rent queries, referring to specialist teams where required Communicate effectively with residents and signpost local services Respond promptly to and resolve complaints in line with agreed standards Liaise with contractors to minimise disruption and keep residents informed Work with internal and external teams to address concerns and support safeguarding requirements Carry out routine health and safety checks, including fire safety inspections, ensuring compliance with legislation Requirements: Experience delivering excellent customer service and acting on feedback Strong communication and collaboration skills Effective...

Anti-Social Behaviour Officer Temporary on-going contract - Minimum 3 months Hybrid working - combination of home, office and patch based working Full-Time (37 hours per week) £25.00 per hour - negotiable depending on experience level. About the Role We are seeking a motivated and experienced Anti-Social Behaviour Officer to join a Housing and Community Services team. This is an excellent opportunity for a housing professional with experience of managing anti-social behaviour cases and working with residents to create safer, stronger communities. You will manage a varied caseload of ASB complaints, investigate incidents, work closely with residents and partner agencies, and take appropriate enforcement and preventative action to resolve issues effectively. Key Responsibilities Manage a caseload of anti-social behaviour cases from initial report through to resolution. Investigate complaints promptly, gathering evidence through interviews, witness statements, diary sheets, CCTV,...

Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping, combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness, delivering a person-centred service in line with the Homelessness Reduction Act 2017, and supporting vulnerable individuals into sustainable accommodation and long-term independence. Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - £22.41 per hour PAYE / £29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - 3 months with likely extension IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough...

The Role As a Housing Repairs Administrator, you will be the first point of contact for tenants reporting repairs and maintenance issues. You'll provide advice, process repair requests, coordinate with contractors and internal teams, and keep customers informed throughout the repair journey. No two days are the same – you could be dealing with anything from a leaking tap to a major property repair requiring extensive works. Key Responsibilities * Provide professional and friendly support to customers via telephone, email, and written correspondence. * Assess, log, and process housing repair requests using the Orchard housing management system. * Update repair records and amend jobs as required. * Liaise with contractors, tradespeople, and the Housing Repairs Team to ensure repairs are completed efficiently. * Work collaboratively with specialist teams across the council. * Process invoices, respond to contractor enquiries, and manage associated administration tasks. *...

Tenancy Specialist Rate: £28.03 per hour (Umbrella) Locations: Morden, Penge or Lewisham (candidate can be based at any of these offices) Working Pattern: Hybrid - 1 day per week in the office after onboarding. We are seeking an experienced Tenancy Specialist to join a busy Housing Association, providing a high-quality tenancy management service across a varied housing portfolio. This is an excellent opportunity for someone with strong housing management experience who is passionate about delivering excellent customer service and supporting sustainable tenancies. The successful candidate will be responsible for managing a patch of properties, ensuring residents receive a professional, responsive and customer-focused service while maintaining compliance with housing legislation and organisational policies. Key Responsibilities Manage a designated portfolio of tenancies from sign-up through to tenancy termination. Deliver a comprehensive tenancy management service, including...

About the Role We are seeking a proactive and customer-focused Housing Triage Officer to join our Housing Services team. In this role, you will be the first point of contact for customers approaching the service with housing and homelessness concerns, ensuring that individuals receive timely advice, support, and appropriate referrals. You will be responsible for assessing housing needs, triaging homelessness approaches, providing housing options advice, and working closely with specialist housing and homelessness teams to achieve positive outcomes for customers. This is an excellent opportunity for an individual with experience in housing, homelessness prevention, or customer services who is passionate about supporting vulnerable residents and making a positive impact within the community. Key Responsibilities What you'll do on a typical day: * Act as the first point of contact for customers seeking housing assistance, either by telephone, email, online enquiries, or in...