36 tenant liaison officer jobs found

Resident Liaison Officer - Social Housing Planned Works Based in Milton Keynes Full time, Temp position - 5th January - March Hourly Rate: £17.20 We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned works contract within Social Housing based in Milton Keynes. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy...

Job Title: Resident Liaison Officer Location: Blandford Forum (Will involve travel) Salary: >c£30,000 Duration: 3 Months (Possible extension) Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country. With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people. It will be your responsibility to develop positive relationships with residents in order to provide information and support during Passive Fire Installation works. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given...

Resident Liaison Officer - Social Housing Planned Works Covering Rotherham, Doncaster and Hull Full time, temporary (4 weeks with the possibility to extend) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in the Rotherham, Doncaster and Hull areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme...

Resident Liaison Officer - Social Housing Planned Works Based in Milton Keynes Full time, Temp position - 5th January - March Hourly Rate: £17.20 We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned works contract within Social Housing based in Milton Keynes. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy...

Disrepair Surveyor (Interim) Temporary Contract | Bristol | Housing / Local Authority We are currently working with a large public-sector housing provider in Bristol to recruit two experienced Disrepair Surveyors on an interim basis. This is a fantastic opportunity to support a busy Housing & Landlord Services team managing housing condition claims and legal disrepair cases. Contract Details Role: Disrepair Surveyor (Interim) Contract Type: Temporary Start Date: 5 January 2026 End Date: 31 March 2026 Working Pattern: 2 days office-based / 3 days site-based Location: Bristol (office base BS4) Positions Available: 2 Pay Rates PAYE: £231.22 per day Umbrella: £298.00 per day The Role The Disrepair Surveyor will manage housing disrepair complaints that have escalated to legal claims, working closely with the client’s legal services team. The role focuses on resolving cases efficiently, minimising litigation, and delivering high-quality repair outcomes while...

Job Title: Electrician Location: Kings Lynn / Peterborough / Norfolk Salary / Rate: £23ph with Company Van - £25ph with own van (CIS)   Contract Type: Long-term Contract Start Date: ASAP Job Description We are currently recruiting an experienced Electrician to work on a social housing contract, carrying out Electrical Installation Condition Reports (EICRs) across occupied and void properties. This is a long-term opportunity with consistent work, working on behalf of a well-established contractor within the social housing sector. Key Responsibilities Carrying out EICR testing and inspections in social housing properties Completing electrical testing, fault finding, and minor remedial works Accurately completing certification and reports using handheld devices Working in occupied homes with a professional and customer-focused approach Ensuring all work complies with BS7671 (18th Edition) regulations Liaising with tenants, supervisors, and office staff as required...

Adecco are please to be recruiting for a Housing Officer to work within the South Gloucestershire Council. Are you passionate about supporting your community and ensuring that everyone has a place to call home? We are looking for a dedicated Housing Officer to join our South Gloucestershire Homes service, based in Kingswood, Bristol. This is a fantastic opportunity to make a real difference in people's lives while working in a supportive and dynamic environment. Position: Housing Officer Contract Type: Temporary Hourly Rate: £16.37 per hour Working Pattern: Full Time 37 hours per week Monday to Friday (Hybrid) End Date: at least the End December 2025 What You'll Do: As our Housing Officer, you will play a key role in managing private rented tenancies on behalf of landlords across the South Gloucestershire area. Your responsibilities will include: Overseeing property management, including rent accounts and managing arrears. Issuing notices when required and handling anti-social...

Central Recruitment is currently recruiting for a Resettlement Worker, to work in the Paddington area. The service provides intensive, short-term 28 day resettlement support to clients moving into the private rented sector with the aim to reduce the risk of repeat homelessness and prevent tenancy breakdown. The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months (until the end of March 2026). The pay rate for this role is £15.95 per hour, with £1.93 holiday pay, totalling £17.88 per hour. In this position, you will be required to: * Hold a caseload of key clients and conduct regular key working sessions resulting in person centred Support Plans with the client taking an active role in identifying the areas of support and how to meet their needs * Complete comprehensive risk and needs assessments and risk management plans * Agree goals with each client which are...

Objective: To provide support to residents with complex repairs by progressing cases to achieve effective solutions for our residents. Support our residents through their repairs journey by acting as the link between the resident and our complex repairs team. • Progress cases with key stakeholders by having an on-site presence at residents’ homes to provide enhanced support. • Liaise with planning team to help manage and schedule appointments replating to complex repairs. • Provide timely communication through home visits, telephone, email and letters. • Escalate and record resident complaints and ensure compliance with response times. • Support our priority decant cases ensuring that their move is thoroughly risk assessed and executed. • Propose action plans with stakeholders and monitoring through to resolution. • Manage a complex repairs caseload through to completion. • Support the protection and safety of our resident by identifying safeguarding concerns and following the...

Damp & Mould Surveyor Location: North London Contract Type: Full-time, Temporary Salary: £32/h Umbrella Role Overview: We are seeking an experienced Damp & Mould Surveyor to join our Property Services team. This role focuses on assessing and managing damp & mould for social housing in North London, ensuring compliance with housing law, coordinating repairs, and providing excellent customer service to residents. Key Responsibilities: Damp & Mould Inspections: Conduct detailed surveys of properties in response to tenant concerns regarding damp, mould, and associated issues. Document findings and produce clear, comprehensive reports that outline the causes and recommended remedial actions to resolve damp and mould problems. Legal Compliance: Ensure all damp and mould-related repairs comply with relevant housing laws and regulations, including the Housing Health and Safety Rating System (HHSRS). Prepare accurate reports and evidence for legal proceedings,...

Council Repairs Customer Service Officer Location: Surrey Salary: £18 per hour Hours: Full-time, office-based Contract Type: Temporary Job Overview We are looking for a proactive and organised Council Repairs Customer Service Officer to join our busy Repairs Team. You will be the first point of contact for tenants, responsible for scheduling repair appointments, managing enquiries, and ensuring excellent service delivery. Key Responsibilities * Handle incoming calls and emails from tenants regarding property repairs. * Schedule and coordinate repair appointments with contractors and internal teams. * Accurately log repair requests and update systems to reflect progress and completion. * Communicate clearly with tenants about repair timelines and any changes. * Liaise with contractors and suppliers to ensure repairs are completed within agreed timescales. * Monitor urgent and emergency repairs to ensure compliance with service standards. * Maintain accurate...

Adecco are currently recruiting for an Estate Manager to join London Borough of Richmond & Wandsworth. Contract Details: * Type: Temporary * Pay: £21.70 per hour (PAYE) / £28.75 per hour (Umbrella) * Location: Roehampton Lane, SW15 4HR * Hours: Full time, 36 hours per week (Monday to Friday) We are seeking a proactive and dedicated Estate Manager to join the Housing Management team within the Housing and Regeneration Directorate. Working as part of the Richmond and Wandsworth Shared Staffing Arrangement, you will play a key role in managing approximately 900 properties, delivering high-quality housing services, and acting as the main point of contact for tenants and leaseholders. The successful candidate will manage tenancy and leasehold issues, oversee repairs, investigate complaints and anti-social behaviour, and work closely with internal and external partners to support residents, including vulnerable individuals. This role requires strong communication skills,...

Central Recruitment is currently recruiting for an Accommodation Officer, to work in the Hackney area. The service provides accommodation and support to adults aged 55 and older. The successful candidate will be required to work 38 hours per week, working Monday – Friday, 9AM – 5PM. Temporary cover is required on a rolling weekly basis (approximately 1 – 2 months). The pay rate is £14.17 per hour, with £2.06 holiday pay, totalling £16.23 per hour. Please note; you’ll be based across two older people’s services in the Hackney area. In this position, you will be required to: * Prepare for the arrival of new tenants, including liaising with London Borough of Hackney, supporting equipment and furniture deliveries * Sign individuals to licence agreements and carrying out an inventory * Explain the terms of the occupancy agreement to new residents and support them to understand their rights and obligations under that agreement * Carry out weekly welfare checks on...

Compliance Officer – Housing Services | Greater London Interim – 3 months £18.06 per hour (PAYE) Are you passionate about creating safe, supportive living environments? Do you have a keen eye for detail and a commitment to maintaining high standards of health and safety? This is an excellent opportunity to join a dedicated housing team as a Compliance Officer, ensuring residents live comfortably and safely while supporting frontline Housing Officers. Why This Role Matters As a key member of the housing team, you will play a vital role in maintaining safe accommodation across multiple shared houses. Your work will directly support tenants’ wellbeing and ensure compliance with essential safety regulations. What You’ll Be Doing In this varied and rewarding role, you will: * Maintain up-to-date central health and safety records, including fire safety and compliance certifications. * Carry out monthly fire alarm tests and visual inspections of fire safety equipment across...

Red Snapper Recruitment are seeking a compassionate, proactive Homeless Centre Support Officer to join our client in the Housing Solutions & Support Service. In this vital frontline role, you will deliver a responsive, customer-focused tenancy support service within our temporary accommodation (TA) settings. Your work will directly help residents sustain their placements, develop independence, and successfully move on into secure, long-term housing. 3 month contract £12.60 per hour PAYE Bushmere House, Birmingham You will also play a key role in the day-to-day operation of the homeless centre, ensuring a safe, well-managed environment that meets legislative requirements and supports positive resident outcomes. Key Responsibilities Tenancy Support & Resident Engagement Deliver a high-quality, person-centred TA tenancy support service. Issue licence agreements, complete resident inductions, and facilitate group meetings. Support residents to access services...

We are currently looking for a receptionist to work on our clients site within Bristol working in the front of house team ensuring all tenants and visitors receive a 5* service. The position is working in the facilities team working on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with and dealing with any additional queries from visitors. There is also administrative duties involved. Responsibilities: Manage the client / reception area, welcoming visitors and issuing visitor passes and providing refreshments for clients in meeting rooms. Managing the meeting rooms in the office, ensuring bookings are made for the rooms and the rooms are set up as required to accommodate the different types of meetings. Liaise with colleagues on site and to be the onsite point of contact for Corporate Services. Manage the stock replenishing of free issue refreshments, including the collection of deliveries and...

An exciting temporary opportunity has arisen with one of our most improved Local Authority Clients for an Allocations Officer, working just one day each week from their office. The role is for 37 hours per week (Monday to Friday) for an initial period of 3-6 months and will report directly into the Allocations Team Manager. No home visits are required in this post. In this role you will need to undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. In addition, you will be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. Our client is based in West London (not far from Heathrow airport) but the successful candidate will have to: * Successfully implement the Allocations Policy to ensure the effective use of properties. * Liaise with local authorities, other housing associations and appropriate agencies...

Property Compliance & Contracts Officer *Housing* *Hybrid working - 3 days on site / 2 from home* The role: We are looking for a proactive person who will be responsible for managing contractor relationships and monitoring performance to ensure service delivery meets our residents' needs and contractual requirements. Will be expected to liaise with contractors, tenants and freeholders to arrange the testing and inspections required to ensure properties within the portfolios meet all statutory obligations and local property licensing conditions and repairs. Primarily heating and gas contracts Must have experience in a similar role. Please apply with an updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

A Housing Association is currently looking for a number of Commercial Property Officers on a temporary basis for about 3 months. Key responsibilities are as follows Ensure our properties are managed to a high standard, with commercial customers receiving a professional, compliant and property management service. Meet all financial and service KPI’s through monitoring arrears, collection rates, property inspections and effective strategic void management. Build effective commercial relationships with internal and external stakeholders, customers, contractors and suppliers. Ensure compliance in all aspects of commercial property management, including Health and Safety, Building and Fire Safety regulations. Responsible for all rent and service charge billing and collection and to ensure all new lettings, lease renewals and rent reviews are completed in a timely manner. Provide an excellent professional and personal landlord service to all commercial tenants (existing and...

Disrepair Surveyor - Social Housing Location: East London Contract Type: Full-time, Temporary Salary: £32/h Umbrella Role Overview: We are seeking an experienced Disrepair Surveyor to join our Property Services team. This role focuses on assessing and managing disrepair claims for social housing in East London, ensuring compliance with housing law, coordinating repairs, and providing excellent customer service to residents. Key Responsibilities: Disrepair Inspections: Conduct detailed surveys of properties in response to disrepair claims, documenting issues such as damp, structural defects, and leaks. Produce clear, comprehensive reports outlining necessary repairs. Legal Compliance: Ensure compliance with relevant housing laws and regulations. Prepare reports and evidence for legal proceedings, liaising with solicitors as needed. Resident Liaison: Communicate with tenants, providing updates on disrepair cases and managing expectations. Address tenant concerns and...