36 tenant liaison officer jobs found

Resident Liaison Officer required to join the team with a large social housing contractor to work in Doncaster working on EWI, Retrofit and Decarbonisation schemes. The duration of the contract is ongoing for 12 months work. Ideally, you will be an experienced resident liaison officer with energy efficiency and/or planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills. Job Role Includes: To manage and provide consultation and support to residents prior to, during and after works to their homes, ensuring consistently high levels of customer satisfaction Attend client representative and resident meetings, ensuring the highest level of customer service is provided at all times To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, and the local community Personnel must be...

Job Title: Tenant Liaison Officer - Social Housing Location: Yorkshire and the Humber, West Yorkshire, Leeds Job Type: Temporary, expected to work Full-Time hours Primary Industry: Construction Salary: £13 - £14 Per hour Job Description: Job Duties: Act as the primary point of contact for tenants within the social housing project Coordinate and facilitate communication between tenants and the Engineering team Address tenant inquiries, concerns, and complaints in a professional and timely manner Ensure that tenants are informed of any upcoming construction activities that may impact them Work closely with the project team to ensure tenant satisfaction and compliance with project requirements Required Qualifications: Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Strong organisational skills and attention to detail Previous experience in a similar role within the construction industry Education: A relevant...

Tenant Liaison Officer - Nottingham Start Date: ASAP Are you passionate about ensuring tenants receive the best possible service? We are looking for a dedicated Tenant Liaison Officer to join our team in Nottingham! In this crucial role, you will act as the primary point of contact between residents and the service team, working to maintain the highest levels of satisfaction and service delivery. As a Tenant Liaison Officer, you will: Ensure excellent service delivery: Support residents in accessing and receiving the best services available. Build strong client relationships: Develop key client contacts to represent residents fairly and effectively. Resolve complaints efficiently: Handle and resolve any escalated complaints, ensuring the Complaints Procedure is followed to provide quick and satisfactory resolutions. Keep residents informed: Communicate any delays or changes to scheduled work, ensuring residents are kept up-to-date. Collaborate daily: Participate in daily line...

Resident Liaison Officer required to join the team with a large social housing contractor to work in Greater Manchester working on kitchen and bathroom schemes. The duration of the contract is ongoing for 24 weeks work but could turn into a permanent contract. Ideally, you will be an experienced resident liaison officer with energy efficiency and/or planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills. Job Role Includes: To manage and provide consultation and support to residents prior to, during and after works to their homes, ensuring consistently high levels of customer satisfaction Attend client representative and resident meetings, ensuring the highest level of customer service is provided at all times To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, and the...

Resident Liaison Officer - Social Housing Planned Works Alton, GU34 - no additional travel required! Full time, temporary - minimum of 16 weeks Up to £16.50 per hour (40 hour week) Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing covering a project in Alton, Hampshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean...

Housing Inspector / Technical Officer - Ongoing temporary role Mansfield, Nottinghamshire c£20-27p.h. Depn on experience We are looking for an experienced technical officer for a local housing authority - you will be providing technical and administrative support to the Capital Works Manager & Team Leader as well as advice and assistance to Tenants and leaseholders in connection with all aspects of capital works programmes to the housing. You will play a key role in the delivery of major works programmes to properties to ensure ongoing improvement, compliance is maintained and managed. The role of Housing Inspector / Technical Officer will involve: Property inspections, overseeing works on site and liaison with tenants, contractors and other relevant bodies. Day to day co-ordination of Technical Officers. Carry out inspections to the authorities housing property portfolio in relation to capital improvement works programmes. Monitor and manage work in progress ensuring...

Job Title: Resident Liaison Officer RLO / TLO - Kitchen & Bathroom Refurbishment Project Location: Thurrock, Essex (with travel to scattered properties across the borough) Pay: £18:59 per hour Contract Type: Temporary with a chance to go Permanent Contract Duration: Until July 25th with further work being released Exciting Opportunity: Join a dynamic team for a rewarding temporary role as a Resident Liaison Officer. This crucial position will play a key part in a significant kitchen and bathroom refurbishment project across scattered social housing properties in Thurrock, Essex. About the Role: As a Resident Liaison Officer, you will be the vital link between tenants and the project team. You will build strong relationships with residents, ensuring a smooth and positive experience throughout the refurbishment process. Key Responsibilities: * Champion of Tenant Satisfaction: Proactively engage with tenants, providing clear, concise, and empathetic communication. Conduct...

We are seeking a dedicated and experienced Housing Caseworker to join a dynamic housing team. In this role, you will work directly with individuals and families facing homelessness, providing high-quality advice, advocacy, and support to help resolve housing challenges. You will play a key part in preventing homelessness and ensuring that those in need are assisted into sustainable accommodation.   This role is vital in delivering on the council's Homelessness Strategy and meeting government targets while contributing to long-term housing solutions for vulnerable residents.   You will be required to be in the office 5 days a week for the first 2 weeks and then you will be able to move to hybrid working (2 days in the office). Key Responsibilities   Homelessness Prevention: ·Provide tailored advice and advocacy to individuals and families at risk of homelessness, including on housing rights, income maximization, financial management, and tenant-landlord issues. ·Develop...

My client are seeking a dedicated and detail-oriented Housing Allocations & Letting Officer to join their growing team. The successful candidate will be responsible for managing housing applications, allocating properties, and ensuring the effective letting of housing units.   This will be an initial 3 month contract.   The successful Housing Allocations & Letting Officer will be required to be in the office 2 / 3 days a week.   The Role ·Manage the housing application process, including assessing and prioritizing applications. ·Allocate properties to eligible applicants in accordance with our policies and procedures. ·Ensure all properties are let promptly and efficiently. ·Maintain accurate records and provide regular reports on allocations and lettings. ·Liaise with tenants, housing associations, and other stakeholders to resolve any issues. ·Conduct property viewings and inspections as necessary.   The Ideal Candidate ·Relevant qualification in housing...

POST DESIGNATION: Pest Control Officer Purpose of job To be responsible to the Pest Control Manager for the day to day delivery of the pest control service within Greenwich Council to ensure the provision of an effective quality service. Main Duties: 1. To undertake surveys of individual or groups of properties, including testing drains and sewers as directed, to identify type and causes of infestation by rodents or other pests and decide on appropriate treatment to eradicate the problem. 2. To work as part of a team delivering high quality pest control and associated services to residential, commercial and industrial premises, including the undertaking of pest control treatments as directed. 3. To have working appreciation of all the repairs teams and work together in order to manage activities effectively within the Pest Control Team. 4. To be responsible for the effective use and deployment materials/equipment in accordance with relevant specifications as directed. 5. To collect...

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Sheltered Housing Officer to work for our client based in Souh London and surrounding areas. The successful Sheltered Housing Officer should be able to make a difference within the sheltered housing service. Duties and Responsibilities: * Working closely with key partners and stakeholders to ensure that the health and safety of sheltered housing tenants is closely monitored and all potential risks are minimised or removed. * To provide a service that ensures that the buildings are clean, safe and maintained to a high standard so that our older, vulnerable residents are happy living in a safe, secure environment. * Provide a high quality, customer focused service which continually improves the...

Are you an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation? The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment. The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. They are looking for someone who must have a clean UK driving license and access to their own vehicle. Duties Include: Providing comprehensive management and support service for homeless households placed in privately leased and hostel type accommodation under Part VII of the Housing Act 1996. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent...

Care & Support Worker Part Time ? 30 Hours £17,846.40 Nottingham About Us Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role This is a great opportunity and a rewarding role for an experienced care and support worker to join our team. In this position you will:- Support People with various Learning Disabilities to remain as independent as possible. Be responsible for support plans and liaising with others encourage customers to be as independent as possible and be involved in social activities so they are a valuable part of the community. Previous experience as a support worker is essential and you will need basic literacy and IT skills for record keeping. All our services are supported housing where...

Join Our Client as a Receptionist! Are you a vibrant individual with a passion for providing exceptional customer service? We are looking for an enthusiastic Receptionist to be the welcoming face of our client's business centre. This permanent, full-time role is based in the heart of Newcastle City Centre and offers an annual salary of £26,520. Key Details: Contract Type: Permanent Annual Salary: £26,520 Working Pattern: Full Time (40 hours per week) Hours: Monday - Friday, shifts between 8:30 AM - 6:00 PM (with a 1-hour unpaid lunch) Public Transport: Extremely accessible Parking: No parking available due to the locationWhat You'll Do: As the first point of contact for visitors and tenants, you will create a welcoming environment and engage in a variety of tasks, including: Delivering first-class customer service to all guests. Collaborating with internal and external partners to exceed expectations. Providing effective administrative support and guidance for events and...

This role: Housing Advisor - known in-house as a Customer Transitions Advisor Fixed Term Contract for an 18 Month Period Salary: £40,915 Location: Edmonton - N9 0TA Here at MTVH our customers are at the heart of all we do and as a Customer Transitions Advisor based within our Special Projects team you will be responsible for liaising with our customers at Pennine and Mendip House to support them with moving out of their homes on a permanent basis. The CTA will ensure that customers are kept well informed throughout the project, working alongside them to ensure the process of moving home is as smooth as possible whilst considering the needs of the customer. It will be essential for us to provide a quality service for all our customers at Pennine and Mendip House, showing empathy and compassion will be key to delivering this project successfully for our customers and MTVH. The CTA role will be based at our office in Mendip House, Edmonton, given the nature of the project its key for...

Property Manager at Ketterings Largest Agency Job Title: Property Manager Location: Kettering Package: £25k - £27k Industry: Residential Lettings Contract Type: Min 12 month contract - Perm Hours: Monday- Friday- 9.00am - 6.00pm, Rota Saturday cover- 9.00am - 5.00pm with day off in week Experience Essential Driving License Essential Join a thriving property management team where your expertise will make a real difference. Are you an experienced Property Manager looking for a dynamic role in a company that values your contribution and provides opportunities for growth? One of our long-standing clients, a reputable and well-established estate and lettings agency, is seeking a skilled and personable Property Manager to join their team in Kettering. With decades of success in the property sector, our client is known for their commitment to excellence, community-focused approach, and delivering outstanding service to landlords and tenants alike. This position is pivotal in...

Appendix A The Specification Provision of Project Engineering Services for TfL In-Stations Retail ? 0. ORGANISATIONAL OVERVIEW 0.1 Transport for London (TfL) TfL was created in 2000 as the integrated body responsible for London’s transport system. TfL is a functional body of the Greater London Authority. Its primary role is to implement the Mayor of London’s Transport Strategy and manage transport services to, from and within London. TfL manages London’s buses, the Tube network, Docklands Light Railway, Overground and Trams. TfL also runs Santander Cycles, London River Services, Victoria Coach Station, the Emirates Air Line and London Transport Museum. As well as controlling a 580km network of main roads and the city’s 6,000 traffic lights, TfL also regulates London’s taxis and private hire vehicles and the Congestion Charge scheme. Further background on what TfL does can be found on the TfL website here: (url removed) 0.2 Business Unit TfL Engineering...

Contracts Manager Location: Aldgate East & Mobile Hours: 8:00am - 5:00pm Salary: £50,000 - £60,000 per annum The Role To ensure all works are technically compliant, run smoothly, and on programme Reactive callouts completed on time and to customer satisfaction Provide technical assistance/fault finding to engineers & resolve problems at site level Manage works to SFG20 and HVAC standards Auditing and updating of site logbooks Reporting/Rectifying on site issues Liaising with contractors/clients Assisting with Mobilisation and 60-day reports Occasional Site Cover Principle Responsibilities: Ensure effective running of the assigned jobs Sufficient labour and time are allocated Resourcing sufficient equipment and materials to complete contracted works Systematic and logical sequence of works Monthly Provision of department P&L (dashboard) Monthly customer reports if a contract requisite Proactive approach to contract remedial works Manage callouts and complete...

Accommodation Officer Islington Temporary Full-Time Are you an experienced housing professional looking for your next opportunity? Join a dynamic team in Islington as an Accommodation Officer, where you'll play a key role in providing safe and suitable temporary accommodation for homeless applicants. THE ROLE As an Accommodation Officer, you will be responsible for sourcing and securing temporary accommodation for statutory homeless applicants. You will work closely with landlords and letting agents, ensuring a seamless process for both clients and stakeholders. Key responsibilities include: Identifying appropriate temporary accommodation for homeless applicants. Liaising with private sector landlords and letting agents to secure housing. Providing trauma-informed communication and support to applicants. Maintaining accurate records of all placements, lettings, and associated costs. Ensuring compliance with housing legislation, council policies, and health and safety...

Do you have experience working as a Housing Triage Officer? I'm excited to be able to recruit for my client who is looking for a Housing Triage Officer in London. As a part of the role, you will provide a flexible, person-centred approach towards homeless client. You will need to have experience of casework with vulnerable people as well as working in partnerships with a variety of agencies. Duties: Providing personalised support to allow the customers to maintain a tenancy and address, as well as any other need identified. Using the knowledge of the Council's housing and community care procedures along with knowledge of housing support services to provide advice, assistance and support to multiple complex needs customers accepted for a Housing First Service. Providing advice, support and access to relevant Housing Options, benefits, and other entitlements available to Housing First Customer. Ensuring the customer can maintain the tenancy provided by linking the customer into all...