16 tenant repairs support officer jobs found

Tenant Repairs Support Officer Surrey - Hybrid £29.50 per hour Interim until March 2027 If you’re driven by fairness, compassion and making a tangible difference to people’s lives, this interim Tenant Repairs Support Officer role offers the chance to be the steady, accountable presence residents rely on during complex repairs journeys. You’ll join a forward‑thinking housing service that’s piloting a more person‑centred, transparent and responsive approach for tenants experiencing prolonged, high‑risk or challenging repairs issues. Your work will directly improve outcomes for vulnerable residents, reduce complaints and rebuild trust. The Role As a named advocate for tenants referred into the pilot, you’ll be the calm, consistent point of contact who ensures residents feel heard, supported and informed. You’ll coordinate activity across repairs teams, contractors and housing colleagues, driving progress, challenging delays and keeping everyone accountable. Key...

Tenant Repairs Support Officer Surrey - Hybrid £29.50 per hour Interim until March 2027 If you’re driven by fairness, compassion and making a tangible difference to people’s lives, this interim Tenant Repairs Support Officer role offers the chance to be the steady, accountable presence residents rely on during complex repairs journeys. You’ll join a forward‑thinking housing service that’s piloting a more person‑centred, transparent and responsive approach for tenants experiencing prolonged, high‑risk or challenging repairs issues. Your work will directly improve outcomes for vulnerable residents, reduce complaints and rebuild trust. The Role As a named advocate for tenants referred into the pilot, you’ll be the calm, consistent point of contact who ensures residents feel heard, supported and informed. You’ll coordinate activity across repairs teams, contractors and housing colleagues, driving progress, challenging delays and keeping everyone accountable. Key...

Tenant Repairs Support Officer Contract: Temporary/Pilot Project Start: Mid-August Vacancies: 4 I am recruiting four Tenant Repairs Support Officers to join a new resident-focused repairs pilot launching in early September. This role will provide dedicated advocacy and support to residents experiencing complex, prolonged or high-risk repairs issues. Acting as a named point of contact, you will manage cases from referral through to resolution, coordinate with repairs teams, contractors and other housing colleagues, and ensure residents receive clear updates without having to repeatedly chase for information. Key responsibilities Act as a trusted single point of contact for residents throughout their repairs journey. Build strong relationships with residents and explain repairs processes and timescales clearly. Manage complex advocacy cases from referral through to closure. Monitor actions, milestones, risks and dependencies across each case. Escalate delays, service failures...

Housing Officer Location: Clapham Park Salary: £41,235 - £43,405 per annum Job Type: Permanent, Full Time Driving Licence Required: Yes DBS Check: Basic DBS RequiredAbout the Role We are seeking an experienced and customer-focused Housing Officer to manage a designated housing patch within the Clapham Park area. This is a varied frontline role where you will act as the key local representative for residents across a range of tenures, including rented, shared ownership and leasehold homes. Key Responsibilities Act as the primary local point of contact for residents within your patch. Build and maintain effective relationships with residents, local authorities, councillors, MPs and community partners. Respond to customer enquiries and complaints, seeking early and effective resolutions wherever possible. Support and engage residents on service delivery matters, planned works, service charges and local initiatives. Work collaboratively with internal and external agencies to...

Responsive Repairs Surveyor Location: Bristol (Hybrid Working) Pay Rate: £20.20 per hour PAYE | £28.22 per hour Umbrella Contract: Temporary until the end of February 2027 (with the view to extension) Hours: Full Time – Monday to Friday, 9:00am – 5:00pm Working Pattern: Hybrid – Office based Tuesday & Thursday, Remote Working Monday, Wednesday & Friday The Role We are currently recruiting for an experienced Responsive Repairs Surveyor to join a busy Housing Repairs team, delivering an essential surveying service across residential properties throughout Bristol. This is an excellent opportunity for an experienced Surveyor with a strong understanding of responsive repairs, damp and mould, and property maintenance to play a key role in improving housing standards for residents. You will be responsible for inspecting properties, diagnosing repair issues, raising works orders and monitoring repairs through to completion while ensuring excellent customer service is maintained...

Intensive Housing Management Officer Shropshire £23 per hour Interim 3–6 months If you’re passionate about supporting vulnerable people, improving housing outcomes, and delivering a truly person-centred service, this interim opportunity offers the chance to make a meaningful impact in Shropshire. The Role You’ll join a dedicated Intensive Housing Management team providing proactive tenancy sustainment, property management and resident support across Temporary Accommodation and Independent Living settings. Your work will help residents maintain their accommodation, understand their responsibilities, and move towards greater independence. This is a varied, fast-paced role where no two days are the same. You’ll be the main point of contact for tenants, delivering tenancy sign-ups, inductions, regular reviews and early interventions to prevent tenancy issues. You’ll also carry out property inspections, ensure health & safety compliance, and work closely with contractors and...

Your new company We are currently recruiting for a Repairs Assistant to join a busy Housing Association on an initial 2-month temporary contract.This is an excellent opportunity for someone with previous maintenance/repairs assistant experience who enjoys working in a fast-paced environment and supporting the delivery of responsive repair services.Your new role Act as a first point of contact for tenants reporting repairs and maintenance issues. Log and process repair requests accurately within the housing management system. Liaise with contractors, operatives, and tenants to schedule appointments and monitor progress. Provide updates to tenants regarding outstanding repairs and maintenance work. Raise works orders and ensure all associated records are maintained accurately. Monitor contractor performance and assist with the repair team. Support the wider housing team as required.What you'll need to succeed Previous experience in a repairs assistant role. Experience within...

As a Disrepair Surveyor in Manchester, you'll focus on assessing and managing property disrepair cases to ensure compliance with legal and safety standards. Working in the public sector, your role will help maintain quality housing and improve living conditions for residents. Client Details An local authority focused on delivery services and housing for the people of Manchester. Description Inspect properties to identify disrepair issues and recommend solutions. Prepare detailed reports and schedules of works for necessary repairs. Ensure properties meet legal and safety requirements. Liaise with tenants, contractors and other stakeholders regarding repairs and maintenance. Monitor progress of repair works to ensure timely and quality completion. Provide expert advice on disrepair cases to support legal processes. Maintain accurate records of inspections, recommendations and completed works. Assist in resolving disputes related to housing disrepair claims.Profile A successful...

Location: Hancock Court, Warrington Salary: £18.40 per hour (£33,494 per annum) Contract: 6 Month Fixed-Term Contract / Secondment (with potential to extend) Hours: 35 hours per week, Monday to Friday Enhanced DBS Check to be completed prior to start About the Role We are recruiting for a Housing Manager to join a well-established Retirement Living service supporting independent residents aged 55 and over. Based at Hancock Court in Warrington, you will be responsible for the day-to-day management of a retirement living scheme, ensuring residents feel safe, supported and able to live independently in their own homes. This is a varied role where no two days are the same, combining housing management, resident wellbeing, property compliance and community engagement responsibilities. You will be responsible for maintaining a safe and compliant environment, carrying out resident welfare checks, managing repairs and contractors, handling tenancy-related matters and helping to create...

Housing Support Worker We are looking for an experienced Housing Support Worker to provide proactive, person-centred support to residents living in specialist temporary accommodation. You will work with individuals and families who may be vulnerable or at risk of homelessness, providing practical housing advice and support to help them maintain their accommodation and move towards sustainable, permanent housing. Key Responsibilities Provide one-to-one housing and tenancy support to residents. Build positive relationships with customers and provide a person-centred, trauma-informed service. Provide advice and guidance around housing, benefits, income, budgeting and tenancy sustainment. Support customers with Universal Credit, Housing Benefit and PIP applications where required. Develop personalised housing plans and support customers with move-on options. Assist with rent arrears, payment plans and money management. Respond appropriately to ASB, nuisance and other customer...

Workspaces Lead (Safety, Health & Assurance) Sheffield £34,339 per annum 12 Months Fixed Term Contract, Full Time (37 hours per week) Closing Date: Sunday 23rd August 2026 at midnight Interview Date: Tuesday 8th September 2026 We have an exciting opportunity for an experienced and motivated Workspaces Lead (Maternity Cover) to join our Safety, Health, Assurance and Workspaces team at South Yorkshire Housing Association, based within the Sheffield City Centre. The role is an important part of the head office day-to-day operations delivering maintenance, services, and management of the Workspaces Team. We’re looking for someone with experience within facilities and thrives to continuously improve the quality of compliances and safety regulations providing the best environment for all our people to work. Our wider benefits: * Salary – 4B/C £34,339 annum * Working hours – 37 hrs per week * Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an...

Repairs Officer Location: Kettering, Northamptonshire We are recruiting for a Repairs Officer to support the delivery of high-quality housing repairs and maintenance services. The successful candidate will oversee repairs programmes, supervise contractors and trades operatives, carry out inspections, ensure compliance with health and safety legislation, and deliver excellent customer service. Key Responsibilities Manage responsive repairs, maintenance works, and compliance activities. Conduct pre- and post-inspections to ensure quality standards are met. Supervise contractors and trades staff, monitoring performance and productivity. Prepare specifications, reports, and technical documentation. Ensure compliance with health and safety, building regulations, and council procedures. Monitor budgets, performance indicators, and service delivery targets. Build strong relationships with tenants, contractors, and stakeholders. Essential Requirements Experience within property...

Job Title: Plumber Multi-Trader (Temporary Contract) Location: Bracknell Contract Type: Temporary Sector: Social Housing / Property Maintenance Plumber Multi-Trader – Temporary Contract Location: Bracknell Duration: Ongoing Temp (Potential for Extension) Pay Rate: £23.44 per hour (umbrella PAYE) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary and permanent basis to leading organisations across the built environment – from executive to operative level. We’re currently working with a well-established Housing Association, seeking an experienced Plumber Multi-Trader to carry out reactive repairs and maintenance within occupied and void social housing properties across the Windsor, Slough, Reading, High Wycombe, Datchet, Bracknell and surrounding areas. Day-to-Day Responsibilities: Carry out plumbing repairs, installations, and maintenance in occupied and void domestic properties. Deliver additional multi-trade repairs...

The Role As a Housing Repairs Administrator, you will be the first point of contact for tenants reporting repairs and maintenance issues. You'll provide advice, process repair requests, coordinate with contractors and internal teams, and keep customers informed throughout the repair journey. No two days are the same – you could be dealing with anything from a leaking tap to a major property repair requiring extensive works. Key Responsibilities * Provide professional and friendly support to customers via telephone, email, and written correspondence. * Assess, log, and process housing repair requests using the Orchard housing management system. * Update repair records and amend jobs as required. * Liaise with contractors, tradespeople, and the Housing Repairs Team to ensure repairs are completed efficiently. * Work collaboratively with specialist teams across the council. * Process invoices, respond to contractor enquiries, and manage associated administration tasks. *...

VEHICLE TO BE PROVIDED  To assist tenants in the Borough's general needs accommodation with a range of general domestic repairs and improvements to their homes; and to carry out a range of small works to the communal areas of the general need's flats both internal and external. Support in the delivery of an effective housing management service for our tenants.  To carry out block inspections. Working in the community building relationships with tenants and gaining feedback. Conflict management and ensuring compliance in relation to some enforcement cases. To be able to competently and safely carry out a range of domestic repairs and improvements to the homes of housing tenants, including identifying, planning, costing and implementing additional works where necessary. To refer any works required that are outside the scope of the approved works to the Department's Repairs Team in order to arrange specialist or appropriate remedial works. Proactively working through a range of...

A Housing Association is currently looking for an office based Senior Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...