With over 20 years of technical leadership experience, I leverage program management and communication skills to deliver innovative solutions. My expertise involves collaborating with executives and technology teams to drive technological innovations. In my recent role, I expanded an annual Internal Hackathon into regular events for students, partners, and clients. I provided program management for developing Embedded Finance technology in API components. As a goal-oriented leader with a solid technical foundation, I am passionate about helping businesses accelerate their strategy, achieve goals, and overcome challenges. I have a proven track record in driving business transformation, managing technical initiatives, and delivering business-critical solutions while fostering organisational change.
· Led a program at FIS to drive technological innovations and foster an innovation culture, owning financial forecasting and group budget management.
· Expanded the InnovateIN48 hackathon brand into a multiyear, ten-event series involving clients, students, employees, and partners.
· Planned and hosted InnovateIN48 events, resulting in 12 sponsored event ideas for further development and 21 patented ideas.
· Executed projects that reduced cloud-based sandbox builds by 50%, saving $3 million, and simplified the developer environment with a new Developer Portal.
· Developed an innovation portal, consolidating entry points and increasing the number of logged ideas by 14%.
· Drove solutions enabling FIS to enter new markets, such as collaborating on a Central Bank Digital Currency with the Hong Kong Monetary Authority and the Bank of Israel.
· Program managed the development of Embedded Finance "as a service" APIs for developers using FIS technology.
· Managed five Project Managers in the USA, EMEA, and two Scrum Masters in India
· Integrated Jira and Aha! for automation between Product Owner Roadmaps and detailed work efforts.
· Oversaw the development of an Enterprise Architecture portal and technology asset registers.
· Led the development of a notification hub, centralising actionable items from various corporate systems and reducing reliance on email notifications.
· Managed migrating multiple financial technology products to FIS Cloud, providing a framework for legacy technology migration.
· Provided technology project management, achieving over $14 million yearly in real estate savings.
· Led the program to integrate SunGard end-user environments into FIS, involving 15,000 employees, 70+ offices globally, and thousands of servers.
· Utilized BigFix for network tests on local systems to validate network and firewall configurations before domain migration scripts.
· Orchestrated migrating production environment access from a legacy VPN solution to a new security architecture
· Remediated an architectural security flaw within a well-known bank's production environment through a highly visible, resource-intensive project.
· Headed the global PMO overseeing CIO and Infosec strategy, managing up to six project managers worldwide.
· Covered the Information Security Officer role for EMEA for a year, focusing on security incidents, audit remediation, and security-related projects.
· Implemented infrastructure for various business segments to offer software as a service.
· Managed client-facing projects, transitioning SunGard products into a private cloud infrastructure in UK data centres.
· Developed business cases and presented them to the CIO and CISO-level project review board.
· Implemented an enterprise project management solution using MS Project Server.
· Oversaw a laptop security program, delivering the solution on time and under budget, saving $99k annually.
· Completed a project within nine months to migrate 18,000 workstations to a Windows 7 standard image, ensuring global hardware standards, saving $2 million annually.
· Managed the deployment of BigFix to address security, patching, and asset management risks.
· Led the unified communications program, integrating Video Conferencing, Audio Conferencing, SIP routing, and Skype.
· Implemented the Avaya phone system across 16 EMEA sites.
· Managed implementation of a High-definition global video conferencing solution, integrating 82 locations worldwide.
· Orchestrated the boundary defence security program, standardising over 90 office networks, simplifying the environment, and improving security.
· Provided technical consultancy to Financial Systems and Public-Sector divisions, working with security-cleared government environments.
Managed a program to migrate 65 individually run businesses onto one corporate email and domain, simplifying IT operations and saving $1.5 million annually.
· In charge of all IT with the exclusion of software developing the DB user GUI, including the IT infrastructure, IT operations & support, IT security, networking and managing IT-related projects.
· Devised and maintained the infrastructure and supported over 170 users in five countries
· Orchestrated a technology programme to move labour-intensive business operations to offshore staff, providing over £1 Million in annual savings.
· Opened new offices in China, Thailand, India and Spain
· Provided customer’s IT consultancy on how to consume our datasets and minimise their data entry
· Engineered and migrated all locations to a centralised corporate email and domain
· Introduced a document management system, releasing £350k in building assets.
· Managed the development of an E-commerce system to automate the collection of property maintenance fees, resulting in 30% labour cost savings.