Mar 07, 2024

Karen Benjamin

  • Revenues Officer
  • London, United Kingdom
Contractor Admin-Clerical Facilities Finance General Business Government

Personal Summary

I am a dedicated professional with extensive experience in Managerial, Team Leadership, Supervisory, Customer Services, Complaints, Debt Recovery, and Administration roles within local authorities and the private sector. Proficient in Microsoft Office applications, I bring a strong eye for detail, adaptability to changes, and a proactive approach to problem-solving. I excel in working both independently and as part of a team, always striving to deliver high-quality results and meet organizational objectives.

Skills

  • Managerial Skills
  • Team Leadership
  • Customer Service
  • Complaint Handling
  • Debt Recovery
  • Administration
  • Microsoft Office

Licenses and certifications

  • Mental Health First Aid Certificate
  • IT Service Management Foundation Certificate

Work Experience

Council Tax Billing Officer
Oct 2023 - Dec 2023 West Northamptonshire Council

- Back office processing of student exemptions/disregards, refunds, and discounts - Handling billing, recovery work, and various enquiries - Processing requests related to move-ins, move-outs, and relocations within the borough

Education

Diploma in Office Studies
Hammersmith & West London College