Job Title: Workplace Experience Coordinator
Contract: 12 Months (01/05/2026 start)
Location: London (5 days onsite - 1 day Hammersmith, 4 days Central London)
Role Overview
We are seeking a proactive and highly organised Workplace Experience Coordinator to support the day-to-day delivery of an exceptional workplace environment. This role sits at the heart of operations, ensuring facilities, space, and workplace services are efficiently managed to create a seamless and engaging employee experience.
You will play a key role in coordinating facilities operations, supporting workplace initiatives, and acting as a central point of contact for internal stakeholders and external vendors.
Key Responsibilities
Accountability
Oversee the day-to-day management and optimisation of workplace facilities, including property and space utilisation
Coordinate and support a team of facilities personnel, including scheduling, task allocation, and performance support
Ensure workplace environments are safe, functional, and aligned with organisational standards
Act as a primary point of contact for workplace-related queries and issues
Know-How
Apply core operational management principles including work scheduling, prioritisation, and process execution
Demonstrate strong knowledge of workplace experience practices, including:
Property and facilities administration
Space planning and utilisation
Workplace/customer experience
Vendor and supplier coordination
Maintain effective relationships with internal stakeholders and third-party providers
Problem Solving & Complexity
Resolve day-to-day workplace and facilities issues, often requiring coordination across multiple teams
Identify opportunities to improve workplace processes, systems, and service delivery
Support continuous improvement initiatives to enhance efficiency, safety, and employee experience
Skills & Experience Required
Previous experience in workplace experience, facilities management, or office coordination roles
Strong organisational and multitasking capability within a fast-paced environment
Excellent stakeholder management and communication skills
Experience coordinating vendors and managing service delivery
Ability to identify and implement process improvements
Proactive, solutions-focused mindset
Desirable
Experience working across multiple office locations
Exposure to space planning tools or workplace management systems
Health & Safety awareness within a corporate environment