Lettings Administrator, SE London
£14-£15.50ph, Temporary 4- 5 months
As a Lettings Administrator, you’ll play a vital role in the smooth and successful operation of a stunning residential development. You’ll be the first point of contact for many prospective and current residents, supporting the lettings process end‑to‑end while delivering a consistently high level of customer service.
This role is ideal for someone who is organised, commercially minded, and thrives in a fast‑paced, customer‑focused environment. You’ll support the Lettings and General Managers and be trusted to maintain the same service standards in their absence.
Key Responsibilities
Conduct apartment viewings and represent the brand with confidence and professionalism
Respond promptly to lettings enquiries via phone, email, and online platforms
Convert enquiries into viewings and lettings, supporting occupancy and retention targets
Process resident applications, including reference, credit checks, and deposit protection
Assist with move‑in and move‑out processes, check‑ins and check‑outs
Support rent collection and accurate record‑keeping
Maintain accurate data and reports using Yardi or similar property management systems
Update property listings across platforms such as Rightmove, Zoopla and other marketing channels
Support marketing campaigns, open houses, market surveys, and competitor analysis
Ideal Candidate
At least 1 year’s experience in lettings or a related sector (e.g. residential, student accommodation, hotels)
Strong customer service and sales mindset
Excellent administrative and organisational skills with strong attention to detail
Confidence using MS Office and property management systems
A positive, proactive attitude and willingness to learn
Ability to work both independently and as part of a team
Flexibility to work weekends and public holidays
Willingness to work across different London locations as required
Knowledge of Yardi or similar systems
If you are keen to work for an innovative and vibrant brand then apply now!
(ritzrecempbus)