Helpdesk Coordinator

Service/Helpdesk Coordinator 📍 Havant 🕒 Full-time | Monday–Friday, 8:30am – 5:00pm (1 hour lunch) 💼 Temp to Perm 💰 £27,976 (£13.45 per hour) Are you an organised and confident communicator looking for a busy, varied role where no two days are the same? We’re recruiting for a Service Coordinator to join a well-established and respected maintenance and repairs company. This is a fantastic opportunity to join a supportive team, with the potential to move into a permanent position. What you’ll be doing: * Taking incoming calls from clients, trade operatives, and residents * Scheduling and booking appointments efficiently * Supporting the daily allocation of work to operatives, including reactive jobs * Managing appointment changes and liaising between operatives and customers * Updating and maintaining company systems with job progress and completion details * Providing general administrative support as needed What we’re looking for: * Strong communication and telephone skills * Previous experience in a customer service or office-based role * Excellent attention to detail and accuracy * Strong organisational and time management skills * Ability to work well under pressure and meet deadlines What’s in it for you: * Stable Monday–Friday working hours * Opportunity to secure a permanent role * Work within a friendly and supportive team * Gain experience in a busy and fast-paced environment If you’re proactive, organised, and enjoy working in a customer-focused role, we’d love to hear from you. 📞 Apply today or call Lynsey at Key Recruitment for more information