We are working with a large housing provider seeking an experienced Neighbourhood Housing Lead to join their Housing Management Team on a short‑term temporary basis.
This is a resident‑facing role with responsibility for leading neighbourhood services across a defined patch, supporting teams to deliver a consistent, high‑quality approach to housing management and customer service.
The Role
As Neighbourhood Housing Lead, you will:
Support the Housing Management team to deliver a reliable, consistent, and resident‑focused service
Act as the primary relationship holder for residents within your patch
Manage a neighbourhood of approximately (Apply online only) homes, aligned to local authority boundaries
Play a key role in improving resident satisfaction, building trust, and supporting sustainable tenancies
Lead by example, driving service standards and resolving issues efficiently
Work closely with internal teams and external stakeholders to achieve the best outcomes for residents
About You
Demonstrable experience in a housing management or neighbourhood‑based role
Strong relationship‑building skills with the ability to engage confidently with residents and colleagues
A proactive problem‑solver with resilience, determination, and a can‑do attitude
Comfortable managing a complex caseload and working to deadlines
Able to challenge constructively and push for improved outcomes where needed
Strong stakeholder management skills and experience working with diverse communities
Full UK driving licence and access to a car for work purposes
Additional Information
Hybrid working with estate and office presence required
Immediate or short‑notice candidates preferred
Short‑term interim assignment, ideal for candidates available for temporary workIf you're an experienced housing professional looking for a short‑term leadership opportunity where you can make an immediate impact in neighbourhood services, we'd welcome your application.
Apply now with your CV to discuss further