Housing Options Officer
📍 Hertfordshire (2 days per week in the office)
💰 £28–£30 per hour
📅 Contract (initial term with potential extension)
We’re currently working with a local authority in Hertfordshire who are looking to bring in an experienced Housing Options Officer to support a busy frontline service.
This is a great opportunity for someone confident managing a varied caseload and delivering high-quality housing advice in line with current legislation.
Key Responsibilities:
* Managing a caseload of applicants under homelessness legislation (Part VII of the Housing Act 1996 & Homelessness Reduction Act 2017)
* Conducting housing needs assessments and producing Personalised Housing Plans (PHPs)
* Making S184 decisions and issuing statutory notifications
* Preventing and relieving homelessness through effective casework and negotiation
* Liaising with landlords, support agencies, and internal teams to secure suitable housing options
* Providing clear, accurate housing advice to applicants in line with legislation and policy
Requirements:
* Proven experience working in a Housing Options or Homelessness role within a local authority
* Strong knowledge of homelessness legislation and case law
* Experience managing cases from initial approach through to decision
* Ability to work both independently and as part of a team in a fast-paced environment
* Excellent communication and negotiation skills