VDI Platform Engineer (VMWare) - London Hybrid 2/3 days per week - Inside IR35
** SC Clearance highly desireable, but all applications considered **
An experienced hands on VDI Platform Engineer required to support a medium-sized enterprise Omnissa (VMware) Horizon environment in a critical setting.
Running the Horizon platform day-to-day (pods, pools, brokers, gateways)
Managing VDI infrastructure alongside platform teams (vSphere, storage, networking)
Monitoring performance and capacity, troubleshooting issues end-to-end
Supporting incidents, problem management and change activity
Managing desktop pools, images and provisioning
Supporting application delivery (App Volumes or similar) and user profiles (DEM or equivalent)
Troubleshooting Windows and Linux VDI session and performance issues
Supporting underlying Windows Server services (AD, DNS, authentication)
Contributing to patching, upgrades and continuous platform improvements
Strong hands-on experience with VMware / Omnissa Horizon
Experience running VDI in enterprise environments
Good understanding of:
Horizon architecture (connection servers, UAG, pools, images)
vSphere (vCenter, ESXi)
VDI performance and troubleshooting
Solid Windows Server experience (AD, GPO, DNS, identity integration)
Experience supporting Windows and/or Linux VDI desktops
Strong troubleshooting skills across platform, OS and user experience
Desirable skills:
App Volumes or application layering tools
Dynamic Environment Manager (DEM) or equivalent
NSX or network segmentation in VDI environments
Experience in regulated or high-availability environments