Housing Officer – Property Access & Condition
Contract: 3‑month interim
Location: North Hertfordshire
Rate: £25 - £28 umbrella
We’re looking for an experienced Housing Specialist to support a busy housing team with essential property access and condition work. This is a hands‑on, patch‑based role focused on ensuring homes are safe, compliant, and accessible for inspections and repairs.
Key Responsibilities
*
Visiting properties to assess condition, safety, and access issues
*
Managing non‑access cases - arranging visits, rebooking appointments, and working with tenants to gain entry
*
Supporting low‑level tenancy management across a small patch
*
Carrying out gas safety access checks, damp & mould visits, and other compliance‑related property inspections
*
Recording findings, updating systems, and ensuring follow‑up actions are completed
*
Working closely with Housing Officers and the wider team to keep services moving during a busy period
What’s not included
*
No court work
*
No complex tenancy enforcement
*
No high‑level ASB casework This role is focused on property access, condition, and compliance, not legal or intensive tenancy management.
What we’re looking for
*
Previous housing management experience
*
Confident engaging with tenants and resolving access issues
*
Strong organisational skills — the team is busy, so you’ll need to stay on top of your patch