Temporary Accommodation Reduction Officer
East London | Hybrid working
Rate: £26.04 per hour
IR35 Status: Inside IR35
Initial Contract Length: 3 months
Start Date: ASAP
Working Hours: 36 hours per week
Role Summary
You will identify suitable households and match them with private rented sector properties secured through a range of housing schemes. The role will focus on preventing customers from entering temporary accommodation and helping existing households move into suitable, affordable private sector housing.
What You Will Do as a Temporary Accommodation Reduction Officer
·Identify suitable customers and match them with available private rented sector properties.
·Complete thorough assessments of household needs, affordability and suitability before making offers.
·Consider property refusals and ensure decisions are made in accordance with statutory requirements.
·Prepare clear decision letters relating to property offers and the discharge of housing duties.
·Investigate and resolve queries relating to nominations, void periods and housing schemes.
·Maintain accurate customer records and ensure needs assessments remain up to date.
·Administer relevant housing schemes, including eligibility checks and payment arrangements.
·Reconcile invoices and arrange payments relating to accommodation schemes.
What You Will Need as a Temporary Accommodation Reduction Officer
·Previous experience working in temporary accommodation, homelessness or housing options.
·Up-to-date knowledge of homelessness legislation, statutory guidance and relevant case law.
·Detailed knowledge of temporary accommodation suitability requirements.
·Experience assessing household needs, affordability and property suitability.
·The ability to draft complex correspondence and effective statutory decision letters.
·Strong customer service skills, including experience managing challenging or sensitive situations.
·The ability to negotiate effectively with customers, colleagues and external agencies.
·The ability to manage competing priorities and work effectively in a pressurised environment.
What's on Offer
·£26.04 per hour.
·36-hour working week.
·Initial three-month contract.
·Hybrid working arrangements.
·Opportunity to support a high-profile temporary accommodation reduction programme.
Application
Apply today or contact the consultant managing this Temporary Accommodation Reduction Project Officer vacancy to discuss the role in further detail