Jul 01, 2026
Job Title: Customer Care Administrator / Customer Experience Manager Assistant (Freelance – 3 Months)
Location: New Malden
Contract Type: Freelance / Temporary (3 months)
Start Date: Immediate / As soon as available
About the Role
We are seeking a proactive and highly organised Customer Care Administrator / Customer Experience Manager Assistant to support a busy team during a key period. This short-term freelance role will focus on ensuring a smooth customer journey, particularly around handovers, completions, and move-ins.
This is a hands-on role ideal for someone with strong coordination skills and a customer-first mindset, who can hit the ground running.
Key Responsibilities
* Assist with property handovers and completions, ensuring all documentation and processes are completed accurately
* Coordinate and support customer move-ins, providing a seamless and positive experience
* Act as a point of contact for customers, responding to queries promptly and...
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