24 customer service jobs found in Tamworth

Your new company We are looking for enthusiastic and customer-focused Customer Service Advisors to join our Housing Repairs and Tenancy Services team.In this role, you will be the first point of contact for residents calling about a wide range of housing-related issues. These enquiries can range from routine repairs, such as broken windows and faulty doors, to emergency situations including burst radiators, serious leaks, fire hazards, and other urgent health and safety concerns. Your new role You will be responsible for gathering accurate information, assessing the nature and urgency of each enquiry, and ensuring residents receive the support they need. This may involve resolving issues directly, arranging repairs, or liaising with specialist housing teams and contractors to ensure problems are addressed quickly and effectively. Answer incoming calls relating to housing repairs and tenancy enquiries.Accurately record details of reported issues and assess repair priorities....

Customer Co-ordinator Stoke Health and Safety background Your new company You will be working for a well-established organisation based in Stoke-on-Trent, supporting a busy and fast-paced operational team. This organisation delivers essential services to a wide customer base and prides itself on providing a responsive, high-quality customer experience. You will join a collaborative and supportive environment where teamwork and customer focus are key. Your new role As a Temporary Customer Services Co-ordinator, you will play a critical role in delivering a professional and efficient customer service function, with a particular focus on property-related enquiries and coordination.Key responsibilities will include: Acting as the first point of contact for customer enquiries, managing both inbound and outbound communications Coordinating repairs and maintenance requests, ensuring jobs are logged, prioritised and completed within agreed timescales Scheduling operatives and...

Operations Administrator FTC Location: Office based, Cannock Salary: £26,227.50 per annum pro rata Contract Type: 9 months FTC What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Phoenix Health & Safety, part of Wilmington plc, is looking for a highly organised Operations Administrator to join our team. This is a data-driven administrative role that is essential to the smooth running of the Operations Department. You'll manage a high volume of administrative tasks, maintain accurate records and ensure course procedures and policies are followed. You'll also provide excellent customer service by responding to telephone and email enquiries from students. The successful candidate will have strong time...

Reactive Repairs Administration Assistant Location: Coalville, LE67 (Office Based) Salary: £24,430 per annum Hours: 35 hours per week, Monday to Friday Barker Ross are currently recruiting for a Reactive Repairs Administration Assistant on behalf of a well-established housing and property services organisation based in Coalville. This is an excellent opportunity for an organised and proactive administrator to join a busy repairs and maintenance team. The successful candidate will play a key role in supporting day-to-day operations, ensuring works are scheduled efficiently, records are maintained accurately, and customers receive a high standard of service. This role is temp to perm. Key Responsibilities Providing administrative support to the Reactive Repairs team and management. Processing invoices and monitoring expenditure across reactive and planned maintenance works. Raising, tracking and distributing repair work orders to operational teams. Liaising with residents to...

Pertemps West Bromwich is currently recruiting on behalf of a leading food manufacturer in Wednesbury for an organised, proactive, and customer-focused Sales Administrator. This is a varied and fast-paced role, ideal for someone with strong administrative experience who enjoys delivering excellent customer service. You will play a key role in supporting the sales function by processing customer orders, handling enquiries, maintaining customer records, and providing essential administrative support to ensure the smooth day-to-day running of the department. Key Responsibilities Process customer and business orders accurately and efficiently Manage customer enquiries and resolve complaints in a professional and timely manner Support sales initiatives to help drive business growth and customer orders Coordinate the dispatch of product samples Create, update, and maintain customer contracts and records Act as the first point of contact for customer and internal enquiries...

TITLE: Administrator JOB REF: 11275 EMPLOYMENT TYPE: Contract – until Sept 2027 Full Time in the office LOCATION: Loughborough/Shepshed SALARY: £26,000 HOURS: Monday to Friday 8.00am – 4.00pm 30 minutes lunch JR Personnel are an employment agency acting on behalf of a client who is for an experienced Administrator. The Opportunity: Our client is a leader in its industry and is seeking a candidate with knowledge and experience of administration. This is working in a Quality department of around 12 people which is friendly, casual and supportive. The Company: This role would give you the opportunity to work within a successful, well-established company who pride themselves on their commitment to give excellent customer service and experience. Role profile: * Assist with ISO9001 audits * Liaise with customers and suppliers * Create purchase requisitions * Compile dossiers for customers * Maintain drawing amendment logs * Filing * Scanning * Create...

Role: Sales Support Assistant Ref: T3477 Duration: Immediate start 6 months fixed term contract Location: Loughborough Salary: £25,000 per annum Hours: 36.25 Monday to Friday JR Personnel are an employment agency acting on behalf of a client who is looking for a proactive and organised individual to join the Sales Support Team on a 6-month fixed term contract. This role is ideal for a professional with a strong background in administration and customer service who thrives in a fast-paced environment and is passionate about delivering a high standard of service. You will support the processing of applications, ensuring excellent customer outcomes and contributing to efficient daily operations. The Opportunity: This is an excellent opportunity to work in a long-established Loughborough based organisation who pride themselves on offering excellent customer service, teamwork and continually striving for improvement. The offer great in-house training and self-development as...

Finance Administrator Leicester / Hybrid (2 days in office per week) Monday to Friday 8:30 - 4:30 £28,000 6-month FTC Role Overview Support the day-to-day administration of financial and operational systems, electronic trading processes, member and supplier records, and invoice management. Ensure financial and operational data is accurate, process invoices and support requests efficiently, maintain system records, and provide administrative support across the business while ensuring compliance with company procedures. Key Responsibilities Manage member onboarding, user accounts, password requests, and system access support. Maintain and update member, supplier, and branch records across internal business systems. Process and verify invoices and credit notes, ensuring accuracy and compliance with company policies. Review and resolve invoice exceptions, discrepancies, and system-generated warnings. Manage support tickets, including account updates, supplier queries, and data...

We have a fantastic opportunity for you to work with our client as a full time Warehouse Administrator in West Hallam Ilkeston, DE7 6HE. ** Immediate start available** Your pay rate as a full time Warehouse Administrator: You will be paid £12.71 per hour Typical working hours as a full time Warehouse Administrator: You will be working on fixed shift Monday to Friday from 8am to 4:30pm Your role as a full time Warehouse Administrator: Developing effective relationships with both internal and external key stakeholders Proactively manage the daily booking activities Ensuring compliance with all Legal and Health and Safety aspects of site operations Ensure that sufficient resources are allocated and utilised to drive a culture of delivering high levels of service Pro-active in driving change and continuous improvement throughout the booking's operation Understanding of company policies and procedures and how they should be implemented Ensure that effective reporting processes are...

Role Overview Identify gaps in data within Housing systems. Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems. Key Responsibilities * Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details. * Produce reports on tenant data and identify gaps. * Gather tenant information through various methods, including surveys, interviews and document reviews. * Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times. * Generate surveys utilising Microsoft Office and web-based forms, and liaise with internal colleagues to promote the benefits of completion. * Provide excellent customer service, signposting tenants to relevant information as required. Referral Reward OnRecruit is offering £250 for every successful...

Temporary Receptionist Initially 2-week assignment Nottingham City Centre Monday to Friday - 8:30am - 5:30pm (1-hour lunch) £12.71 per hour - paid weekly We're looking for a professional and friendly Receptionist. This role is focused on managing the main reception desk, meeting and greeting visitors, and creating an excellent first impression. This is supporting a new site opening, meaning administrative duties will be limited initially, with the priority being providing a warm, welcoming and professional front-of-house service. Full handover and support will be provided on your first day. If you're available immediately and enjoy delivering excellent customer service, we'd love to hear from you! Please email (url removed)

Your new company You will be working for a well-established organisation based in Stoke-on-Trent, supporting a busy and fast-paced operational team. This organisation delivers essential services to a wide customer base and prides itself on providing a responsive, high-quality customer experience. You will join a collaborative and supportive environment where teamwork and customer focus are key. Your new role As a Temporary Customer Services Co-ordinator, you will play a critical role in delivering a professional and efficient customer service function, with a particular focus on property-related enquiries and coordination.Key responsibilities will include: Acting as the first point of contact for customer enquiries, managing both inbound and outbound communications Coordinating repairs and maintenance requests, ensuring jobs are logged, prioritised and completed within agreed timescales Scheduling operatives and contractors, ensuring efficient allocation of work and clear...

Administrator Daventry Maternity Contract Experienced Administrator required to work in busy Office supporting a small team and reporting to the Office Manager dealing with booking in jobs, batching and general administration. Role involves: Producing process packs, processing orders, revising and creating new parts on database, liaise with customers, suppliers and internal customers on the telephone and in person, ,daily invoicing, dealing with credit notes, purchase orders, produce site reports and statistics, filing and any general ad hoc administrative tasks. Monday to Friday 40 hours per week Start ideally 1st July 2026 Candidate must have good office administration experience, be computer literate, have a good telephone manner and customer service skills. You will be numerate, accurate with a good eye for detail

Reception Administrator Shrewsbury – On site parking Temp-to-Perm £26,000 DOE Monday-Friday – 8:30am-5pm – 37.5 hours per week Prince Personnel are working in partnership with a well-established and prestigious business with an exemplary reputation, in their search for a Reception Administrator. In the role you will act as the first point of contact for the business and manage the reception area, in addition to this you will provide admin support to other areas of the business such as HR, Finance and Customer Service. Responsibilities and duties will include, but not limited to: Reception Duties * Answer telephone calls and direct to the relevant person/department. * Maintain accurate and up-to-date telephone listings on the company intranet and on the phone system. * Manage the reception area, maintain security of doors and manage visitor records/fire lists. * Welcome and greet customers, suppliers and visitors. Sign them in and field them to the relevant personnel. Ensure...

Belmont Recruitment are currently looking for a Business Support Officer to join Cheshire East Council's Planning Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Duties: * Provide comprehensive administrative and business support to the Planning Service. * Respond to enquiries from members of the public, elected members, developers and internal colleagues via telephone, email and in person. * Manage correspondence, complaints and service requests, ensuring they are handled professionally and efficiently. * Organise meetings, prepare agendas, take accurate minutes and monitor follow-up actions. * Produce reports, performance data and management information to support service delivery. * Raise invoices, purchase goods and maintain accurate records and databases. * Support managers with performance monitoring and administrative projects. * Ensure all records are maintained accurately and...

Corporate Receptionist - Church Stretton - Temporary (Immediate Start) Location: Church Stretton Hours of Work: Mon - Fri 8am - 5pm Hourly Pay Rate: £17.00p/h Via Umbrella A World Leading Service Provider who operates on an International scale is seeking an experienced Corporate Receptionist based in the Church Stretton area on a 4 Months Temporary contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment. Key Responsibilities include: ·Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required) ·Management of the staff car parking and visitor spaces. ·Arrange all business lunches, conference room bookings and conference calls dial in. ·Ensure the front of house is kept tidy and regular checks of visitor washrooms. ·Manage all incoming and outgoing post, parcels and couriers...

Helpdesk Coordinator Location: Winsford Salary: Competitive (DOE) Hours: Monday to Friday, 9:00am – 5:00pm (Full Time) Helpdesk Coordinator Jobs in Winsford Are you an organised and customer-focused professional looking for your next opportunity? We're seeking a Helpdesk Coordinator to join our growing facilities maintenance team in Winsford. As a key member of our operations team, you'll be responsible for coordinating maintenance requests, supporting clients and engineers, and ensuring jobs are managed efficiently from start to finish. If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent communication skills, we'd love to hear from you. The Role As our Helpdesk Coordinator, you'll play a vital role in delivering outstanding customer service while ensuring maintenance works are scheduled, monitored, and completed within agreed service levels. Key Responsibilities Answer incoming calls and emails from clients, engineers and subcontractors....

Repairs Planner Scheduler Swadlincote - Office based £16.90 - 18.86 Umbrella Temporary ongoing contract/ Temporary to permanent Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our East Midlands based client on an initial temporary basis, with the potential for a permanent contract Daily duties of the Repairs and Maintenance Planner consists of: Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals Understanding Construction skillsets and geographical locations to effectively book works for residents Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Supporting the delivery of an excellent customer care service Responding to emergency property repairs in a calm manner Dealing with property maintenance complaints...

Administration Assistant Coalville | 21 Hours per Week (Monday, Tuesday & Friday) £14,658 per annum (pro rata equivalent) Barker Ross are currently recruiting for a Administration Assistant to join our client's Clean & Clear team based in Coalville, this role will be temp to perm for the right candidate. This is an excellent opportunity for an experienced administrator who is highly organised, confident using IT systems, and able to quickly learn new procedures and processes. The position is available immediately and offers a varied role supporting a busy operational team. Key Responsibilities: Processing invoices relating to planned and reactive works programmes Monitoring and managing work orders to ensure timely completion Maintaining and updating electronic document management systems Monitoring service performance information and preparing reports when required Administering contracts, including processing subcontractor invoices and cost information Managing...

Information Governance Assistant Leicester City £14.84 per hour Hybrid – 1 day per week in office, 4 days work from home Contract Role To provide advice and guidance in all areas as they relate to Information Governance To provide decisive and effective leadership to team(s) in line with the council’s ‘Vision & Values’ and ‘Leadership Qualities’ that enables them to do their best work resulting in high levels of people and organisational performance. Experience needed: Experience of giving advice on Information Governance matters Experience of providing and delivering a customer facing service to the public.  Experience of Information Governance in a large organisation To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency