Belmont Recruitment are currently looking for a Business Support Officer to join Cheshire East Council's Planning Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Duties:
* Provide comprehensive administrative and business support to the Planning Service.
* Respond to enquiries from members of the public, elected members, developers and internal colleagues via telephone, email and in person.
* Manage correspondence, complaints and service requests, ensuring they are handled professionally and efficiently.
* Organise meetings, prepare agendas, take accurate minutes and monitor follow-up actions.
* Produce reports, performance data and management information to support service delivery.
* Raise invoices, purchase goods and maintain accurate records and databases.
* Support managers with performance monitoring and administrative projects.
* Ensure all records are maintained accurately and confidentially.
* Work collaboratively with colleagues to continuously improve processes and customer experience.
Requirements:
* Previous experience in an administration, business support or customer service role.
* Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
* Strong communication skills and confidence dealing with a wide variety of customers and stakeholders.
Please reply with an up to date CV ASAP if this role would be of interest to you