May 15, 2026
Customer Service Advisor
Ongoing Temporary contract
Full time
£14.12 per hour
Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12.
As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing enquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner.
Key Responsibilities:
Handle a high volume of incoming customer calls and emails
Provide accurate and timely information to customers regarding products and services
Resolve customer complaints and concerns effectively, ensuring customer satisfaction
Maintain accurate customer records and update relevant databases
Escalate complex issues to the appropriate...
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Unknown Status
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CV-Library
Cardiff, UK
Contractor