25 planner jobs found

Pertemps Swindon are currently recruiting for an Inbound Call Handler for our Nationally recognised client in Swindon, SN3. 9am – 5pm £12.71 per hour Monday – Friday, occasional weekend cover Ongoing Temporary position, with potential to become long termAbout the Inbound Call Handler Job Be the first point of contact for incoming telephone enquiries Provide excellent customer service while understanding the reason for the call and passing to the appropriate team Taking clear messages and passing to relevant colleaguesAs an Inbound Call Handler, you will need the following skills and/or experience: Previous customer service experience within a call centre environment Excellent communication, customer service skills and telephone manner Ability to work independently during busy periodsInterested in this new opportunity? Then click apply now! Or contact the Pertemps Swindon office and speak Nigel or Aleks

Job Title: Shopfloor IT Support Location: Crewe, Cheshire, CW1 3PL | Office - 100% on-site Duration: 3 initial month contract Rate: £313 per day INSIDE / UMBRELLA You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving incidents. The role will be on a client site five days a week (Monday to Friday between 06:00 to 21:00) in Crewe. There are no options for Hybrid or remote working. Your role Undertake regular floor walking as a proactive support measure. Maintaining a stock of spare equipment for rapid deployment and timely issue resolution. Liaising continuously with customers to ensure smooth communication and efficient service whilst resolving customer queries on-site. Working closely with maintenance teams to determine whether issues are IT-related or plant-related. Providing advice with guidance through user best practices, identifying and mitigating...

Pertemps Swindon are currently recruiting for an Weekend Inbound Call Handler for our Nationally recognised client in Swindon, SN3. 9am – 5pm Saturday and 11am – 5pm Sunday £12.71 per hour Ongoing Temporary position, with potential to become long term About the Weekend Inbound Call Handler Job Be the first point of contact for incoming telephone enquiries Provide excellent customer service while understanding the reason for the call and passing to the appropriate team Taking clear messages and passing to relevant colleagues As an Weekend Inbound Call Handler, you will need the following skills and/or experience: Previous customer service experience within a call centre environment Excellent communication, customer service skills and telephone manner Ability to work independently during busy periods Interested in this new opportunity? Then click apply now! Or contact the Pertemps Swindon office and speak Nigel or Aleks

Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service  Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

Customer Service Administrator Salary: £30,000 Location: Canary Wharf Hours: Monday - Friday 9am -5:30pm - full time office based Perks: Social events, Christmas and Summer parties, office snack and treats! We are currently looking for a Customer Service Administrator to join a busy and professional team based in the heart of Canary Wharf. This is an excellent opportunity for an organised and customer-focused individual who enjoys delivering exceptional service while supporting day-to-day administrative operations. The successful candidate will play a key role in ensuring customer enquiries are handled efficiently and accurately, contributing to a positive customer experience. Duties: - Acting as the first point of contact for customer enquiries via phone, email and online channels - Providing outstanding customer service and resolving queries in a timely and professional manner - Processing customer requests, orders and documentation accurately - Maintaining and updating...

Customer Experience Advisor - 6 Months FTC Salary: £26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial...

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) £14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September | Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently...

Salary: £27,650 Location: Birchwood Park, Warrington Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving...

Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you...

IMH Recruitment are currently looking for an experienced Customer Service Agent to join our client based in Goole to ASAP. This is a temporary role for 4-8 weeks, with the possibility of further opportunities for the right candidate. Duties include: * Answering customer calls * Supporting customers through the onboarding process * Handling customer queries and complaints * Explaining products and services * Using internal systems to update customer information * Providing excellent customer service at all times Requirements: * Previous customer service experience * Excellent telephone manner * Confident using computer systems * A DBS certificate is needed for this role or willing to get one * Strong communication and attention to detail * Able to work well as part of a team * A full UK driving licence is highly preferred due to the location (unless you live locally) Hours & Pay: * Monday to Friday: 9am - 5pm. * £13.04 per hour. * Weekly pay via...

Proactive Personnel are currently looking for a number of Customer Service Advisors to start work in Preston, PR5. Duties: * Delivery of service excellence through a communicative customer focused approach applied to the customer order process * Process customer orders in a professional, timely and efficient manner * Prepare customer qoutations * Communicate effectively with customers, undertaking necessary follow up calls during the order process * Provide accurate advice to customers and internal stakeholders in regard to product specification, pricing and delivery timelines * Maximise opportunities to switch sell, upsell and cross sell company products * Manage debit/credit note process to meet customer and company requirements * Manage customer complaints and returns effectivly and efficiently Requirements: * 3 years customer service experience including customer call handling and processing customer orders * Excellent customer service delivery...

Customer Service Representatives – (Temporary) Position: Temporary Contract (Immediate August Start) Location: Ringwood, Hampshire / Hybrid Hours: Full-Time, 42.5 hours per week (Monday to Friday, 3:00pm – 12:00am BST) Salary: £12.80 per hour (Increased rate of £15.35 per hour after 10:00pm) Contract: Temporary (Week by week basis) About the Opportunity We are excited to be partnering with a market-leading global business process operations provider to recruit Customer Service Representatives for an immediate-start temporary project. Working on behalf of a major international brand, this non-sales role centres on managing inbound and outbound communications to coordinate a critical safety recall of specific automotive parts. Due to supporting North American operational hours (3:00pm – 12:00am BST), candidates will benefit from enhanced late-shift pay rates and the convenience of homeworking to accommodate the evening finish. Key Responsibilities * Outbound Trade Liaison:...

Job Title:            Office Administrator/Customer Services Location:            Woolston, Warrington (WA1) Salary:                 £13.89 per hour Hours:                 Monday- Friday 07:30- 17:00 Contract:            Temporary- permanent  Our client is the UK’s leading commercial wholesaler of refrigeration, air conditioning, and climate control equipment. They are seeking a professional Office Administrator/Customer Service Advisor to join their team. Working within a small team, you will be responsible for answering calls from customers and dealing with customer orders including quotes, queries, and other general office duties. As an Office Administrator/Customer Service your duties will be: - Answer incoming telephone calls.  Dealing with customer queries. Updating customer information and details. Manage incoming and outgoing post. Assist with data entry and maintaining company records. Ensure confidential information is handled securely and in accordance with...

Customer Service Officer Watford Salary: £30,386 (pro rata) 6 Month Fixed Term Contract, 37 hours per week (office-based) The Vacancy Introduction to the role We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within acall centre. Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. The right candidate will be highly customerfocused and...

Membership Customer Service Advisor Location: Hybrid (2 days in the office, 3 days working from home) Hours: Monday to Friday, 9:00am – 5:00pm Pay Rate: £13.21 per hour We are currently recruiting for a Membership Customer Service Advisor to join a friendly and supportive organisation on a hybrid working basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and delivering an exceptional customer experience. The Role As a Membership Customer Service Advisor, you will be the first point of contact for members, providing professional and efficient support via phone, email and online enquiries. You will assist with membership queries, process applications and renewals, maintain accurate records and ensure every interaction is handled with care and professionalism. Key Responsibilities * Respond to member enquiries by telephone, email and online channels. * Process new membership applications,...

Customer Service Alarm Call Handler Location: Leicester (Office-Based) Salary: £13.14 per hour Contract: Temp to Perm Shift Pattern: You'll work a rotating schedule of 6 days on, 4 days off, with shifts structured as follows: * 2 Early Shifts: 7:00am - 3:00pm * 2 Mid Shifts: 3:00pm - 11:00pm * 2 Night Shifts: 11:00pm - 7:00am This equates to a standard 40-hour working week (5 x 8-hour shifts). You'll be required to work bank holidays and maintain flexibility across all shift types. About the Role: As an Alarm Call Handler, you'll play a vital role in ensuring the safety and functionality of client alarm systems. You'll be the sole operator on shift, responsible for monitoring, responding to, and escalating alarms as needed. This role requires confidence, independence, and a high level of responsibility, as you may be the only person in the office during your shift. You'll be part of a 24/7/365 operation, ensuring continuous coverage and rapid response to any alarm triggers. Key...

Telemarketer / Appointment Maker Location: Newbury Hours: Monday to Friday, 9:00am – 4:30pm Job Type: Full-time About the Role We're looking for a confident and enthusiastic Telemarketer / Appointment Maker to join our growing team in Newbury. Your primary role will be to contact prospective customers, introduce our services, and book qualified appointments for our sales team. If you're a strong communicator who enjoys speaking to people and thrives in a target-driven environment, we'd love to hear from you. Key Responsibilities * Make outbound calls to prospective customers. * Introduce our products and services in a professional manner. * Qualify leads and arrange appointments for the sales team. * Accurately update customer information on our CRM system. * Meet individual and team performance targets. * Build rapport with customers and represent the company positively. What We're Looking For * Excellent communication and telephone skills. * A...

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Please note - This is an initial 12 month FTC Salary - £31,380 plus fantastic benefits Benefits include: Enhanced pension (up to 15% employer contribution) Discretionary bonus Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and...

Local authority in Northamptonshire are currently looking for an experienced repairs surveyor for initially three months. Purpose of the job •Provide effective line management to the appropriate Trades, Gas/ Electrical, Planned Maintenance, compliance and Business Support functions, indelivering a high quality customer based service. •Ensure financial compliance with the clients procedures. •Maintain work procedures and systems which ensure that an effective, efficient and accountable service is delivered. •Ensure your service area responsibilities are properly coordinated across workareas and fit for purpose in order to meet both the Councils and its customers.expectations. •Determine priority, programme work and supervise a number of trades persons staff. •Plan own workload and develop systems of work. •To create, review and update health and safety policies and procedures in conjunction with the Health and safety team. •To provide professional advice and recommendations to...