14 jobs found in Denton

This temporary role as a Customer Service Advisor requires providing exceptional support to customers during both day and night shifts. Based in Stockport, you'll play a key role in ensuring smooth operations within the not-for-profit sector. Client Details This is a not-for-profit organisation operating in Stockport, dedicated to delivering valuable services to its community. As a small-sized team, it focuses on providing meaningful support and fostering positive customer experiences. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment or customer service is essential Ability to work flexibly across...

The Temporary Customer Service Advisor (Days & Nights) will provide exceptional support to customers, ensuring their queries are resolved efficiently and professionally. This role in the not-for-profit sector requires adaptability to work across day and night shifts in Stockport. Client Details This is an opportunity to join a not-for-profit organisation dedicated to delivering outstanding services to its community. As a medium-sized organisation, they operate with a focus on customer satisfaction and operational excellence, ensuring their services make a real difference. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working...

Logistics Customer Service Coordinator Location: Manchester (Fully On-Site) Pay Rate: £13.50 per hour Job Type: Temporary / Ongoing Start Date: Immediate Start Available Job Overview We are currently recruiting for a Logistics Customer Service Coordinator to join a busy and fast-paced logistics operation in Manchester. This is a fully on-site role supporting day-to-day transport and customer service activities. The successful candidate will act as a key point of contact between customers, drivers, and warehouse teams, ensuring the smooth and timely movement of goods. Key Responsibilities Handling incoming customer queries via phone and email in a professional and timely manner Providing updates on deliveries, collections, and shipment status Liaising with warehouse and transport teams to resolve operational issues Booking and amending transport orders using internal systems Tracking consignments and proactively communicating delays or issues to customers Maintaining...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...

Job Title: - IT Support Engineer - 1st / 2nd Line Contract Type: - 6 months fixed-term (potential to be extended / role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury / Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk-side, remote, and face-to-face support, ensuring users at all levels receive a high-quality, responsive IT service. You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents and service requests in line with agreed SLAs Deliver proactive...

Role: IT Operations Support Analyst Type: Contract (6 Months) Location: Northwich, UK Work Model: Fully Onsite (5 days in office) Payrate: 18 GBP/hr on PAYE What You'll Do: Troubleshoot and resolve incidents, perform root-cause analysis, and handle hardware and software change requests. Provide both onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes.What We're Looking For: Experience: At least 2 years of experience in a technical IT customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree in Computer Sciences or Informatics is preferred, but hands-on experience is valued more than higher educationThis is an urgent vacancy with a...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

General Admin| Wigan | Matternity Cover |Temp £13.25 per hour 37.5 hours per week Hours: Monday to Friday, 8.30am–5.00pm KPI Recruiting are proud to be working with our long-standing client, who are currently looking to recruit a Customer Service Advisor to join their team on a Temp basis. You will be responsible for: Answering telephone calls professionally and courteously Processing orders efficiently and accurately Managing direct shipments from supplier to customer. Placing orders with internal/external suppliers and arranging timely deliveries Monitoring stock levels in line with customer demand and supplier lead times Managing customer expectations and proactively communicating any issues related to their order Maintain confidentiality and appropriate handling of sensitive customer information.  The successful candidate will have: Committed to delivering an exceptional level of customer service High level of accuracy and attention to detail Previous experience in...

CUSTOMER SERVICE ADMINISTRATOR TEMPORARY TO PERMANENT MONDAY – FRIDAY - WORKING HOURS BETWEEN 8AM - 6PM  1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE  LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further actions....

PART TIME CUSTOMER SERVICE ADMINISTRATOR 3 WORKING DAYS PER WEEK  WEDNESDAY / THURSDAY / FRIDAY  TEMPORARY TO PERMANENT 1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE  LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further...

We are working with our client in Keighley to recruit a number of call centre agents who are not phased by answering high volume in coming calls and resolving problems on a daily basis. We have full and part time positions and you will be expected to work one in three weekends but get Rota days off the week before. Candidates must be computer literate, have a welcoming and friendly telephone manner and be used to working in a team who all support each other. You will be reliable, punctual and above all loyal as these positions are temporary to permanent. Full training and ongoing support are on offer with this role. To be assessed on the telephone please telephone Sally or Hannah as soon as possible on (phone number removed). Once assessed we will advise on the next stage

IT Service Desk Engineer (SC Cleared) Leeds (Hybrid) 5 Month Contract £(Apply online only)/day (Inside IR35) IT Service Desk Engineer needed with active SC Security Clearance. Start ASAP in June/July 2026. 5 Month Contract based in Leeds (Hybrid). Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Leeds. A chance to work with a leading global IT transformation business specialising in large-scale Government projects: Must have proven IT Application Helpdesk / Service Desk support experience. Providing Level 1 IT Support and acting as the 1st point of contact for all IT technical queries and issues. Diagnosing + resolving IT incidents within agreed SLAs + managing a range of IT incidents from members of the public, Reliant Parties + Government departments. Proven experience in an IT/Application Support helpdesk, providing direct user support. Strong fault-finding, trouble-shooting and 1st-time fix experience. Updating IT Support...

Job Description: Key Responsibilities: • Update support call documentation within the Service Desk management system, ensuring accurate incident details and history. • Work within agreed Service Desk procedures at all times. • Resolve user requests in accordance with service level agreements. • Own issues until they are mitigated, resolved, or transferred to a new owner. • Stay informed about new products and services used in customer deployments. • Produce relevant training documentation. • Achieve KPIs to ensure service quality and support Mastek’s service management. • Demonstrate knowledge of specific technologies and develop technical expertise across supported services. • Resolve user requests, providing clear and concise updates. • Maintain confidentiality per data protection policies and procedures. • Collaborate with the Contact Centre and L2 colleagues to enhance shift left strategies and create self-service materials to reduce incident volumes. • Focus on...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...