The Temporary Customer Service Advisor (Days & Nights) will provide exceptional support to customers, ensuring their queries are resolved efficiently and professionally. This role in the not-for-profit sector requires adaptability to work across day and night shifts in Stockport.
Client Details
This is an opportunity to join a not-for-profit organisation dedicated to delivering outstanding services to its community. As a medium-sized organisation, they operate with a focus on customer satisfaction and operational excellence, ensuring their services make a real difference.
Description
As a Temporary Customer Service Advisor (Days & Nights) you will:
Answering calls and handling call-centre type queries related to customer well-being.
Providing compassionate and empathetic care to customers.
Updating customer accounts within a CRM system.
Ad-hoc duties as and when required.
Profile
A successful Temporary Customer Service Advisor should have:
Experience working within a call centre environment or customer service is essential
Ability to work flexibly across day and night shifts.
Can commit to an on-going temporary role with the view to go perm
Confident on the phone and a positive demeanour
Strong work ethic and a self-starter attitude.
Team Player A Full UK Driving License is essential for the role & successful DBS check.
Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).
Job Offer
Opportunity to join growing company
Opportunity for the role to be extended/go permanent
Immediate start