35 jobs found in Swindon

Telemarketer / Appointment Maker Location: Newbury Hours: Monday to Friday, 9:00am – 4:30pm Job Type: Full-time About the Role We're looking for a confident and enthusiastic Telemarketer / Appointment Maker to join our growing team in Newbury. Your primary role will be to contact prospective customers, introduce our services, and book qualified appointments for our sales team. If you're a strong communicator who enjoys speaking to people and thrives in a target-driven environment, we'd love to hear from you. Key Responsibilities * Make outbound calls to prospective customers. * Introduce our products and services in a professional manner. * Qualify leads and arrange appointments for the sales team. * Accurately update customer information on our CRM system. * Meet individual and team performance targets. * Build rapport with customers and represent the company positively. What We're Looking For * Excellent communication and telephone skills. * A...

What’s in it for you? * £12.71 per hour * Full training and ongoing support * Gain valuable office and customer service experience * Friendly and supportive team environment * Excellent opportunity to strengthen your CV * Free onsite parking * Easily accessible by local bus routes * Company T-shirt provided Must have’s * Recent graduate, university student or someone looking to gain office experience * Friendly, confident and professional approach * Excellent verbal and written communication skills * Positive and professional telephone manner * Strong organisational skills and attention to detail * Confident using Microsoft Office and learning new systems * Ability to work independently and as part of a team * Reliable, proactive and eager to learn So, what will you be doing? * Managing incoming email correspondence * Answering inbound telephone enquiries and directing calls appropriately * Providing excellent customer...

Join Our Client South Gloucestershire Council's Team as an ICT Helpdesk Technician! Are you passionate about technology and eager to make a difference in the public services sector? Do you thrive in a dynamic environment where you can support and empower others? If so, we have an exciting opportunity for you! Position: ICT Helpdesk Technician Location: Yate Contract Type: Temporary Working Pattern: Full Time Hourly Rate: £16.62 As an ICT Helpdesk Technician, you will play a crucial role in providing technical support to their education customers. This is a customer-facing position where your ability to deliver excellent service will shine! You will be working in a fast-paced environment, adapting to the rapid changes in ICT administration and curriculum settings. What You'll Do: Provide first-line remote support via telephone and remote tools, following established processes. Handle service desk inquiries with professionalism and efficiency. Conduct site visits when necessary...

Customer Service Advisors £15.06 per hour Temporary to permanent after 3-4 months Central Bristol office with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting on Monday 24th August. What you'll be doing: As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include: Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to...

Are you an organised, detail-oriented administrator looking to step into a rewarding role with a industry leader? On behalf of our client we are seeking a proactive Customer Care Representative to join their supportive onsite team in Basingstoke. If you thrive in a fast-paced environment where your communication skills and initiative make a daily impact, this is the perfect opportunity to grow your career with a world-class employer. Job Title: Customer Care Representative Location: Basingstoke (Onsite) Pay Rate: £15.00 per hour Working Hours: 37.5 hours per week (Mon-Thurs 9:00-17:00, Fri 9:00-15:30) Contract Duration: Fixed-Term through to 30/04/2027 What You'll Be Doing As a Customer Care Representative, you will act as a central hub for communication and administrative operations across the office: Executing core administrative tasks, including maintaining record management systems, ordering supplies, and handling basic bookkeeping work. Drafting and preparing...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements Maintain...

Customer Service Representatives – (Temporary) Position: Temporary Contract (Immediate August Start) Location: Ringwood, Hampshire / Hybrid Hours: Full-Time, 42.5 hours per week (Monday to Friday, 3:00pm – 12:00am BST) Salary: £12.80 per hour (Increased rate of £15.35 per hour after 10:00pm) Contract: Temporary (Week by week basis) About the Opportunity We are excited to be partnering with a market-leading global business process operations provider to recruit Customer Service Representatives for an immediate-start temporary project. Working on behalf of a major international brand, this non-sales role centres on managing inbound and outbound communications to coordinate a critical safety recall of specific automotive parts. Due to supporting North American operational hours (3:00pm – 12:00am BST), candidates will benefit from enhanced late-shift pay rates and the convenience of homeworking to accommodate the evening finish. Key Responsibilities * Outbound Trade Liaison:...

Contact Centre Customer Advisor We are seeking an experienced Contact Centre Customer Advisor to join our highly respected and desirable client based in Milton Keynes. This is an excellent opportunity for a customer-focused individual looking for a long-term career opportunity with potential for a permanent position. The Role You will be the first point of contact for customers, managing enquiries via phone, email, live chat and social media. Working as part of a busy customer service team, you'll provide accurate information, resolve queries efficiently and deliver an exceptional customer experience. Key Responsibilities Manage multi-channel customer enquiries. Resolve queries or escalate where required. Maintain accurate records using Microsoft Dynamics. Support customers with enquiries relating to their current account. Meet service level agreements and quality standards. Work collaboratively with internal teams to deliver excellent service.Working Hours Week 1: 8:30am -...

Customer Business Co-ordinator; Fareham; 12-month contract ; £16.50ph paye; Inside IR35 We are currently recruiting for a Customer Business Coordinator to work with an aerospace sector client based in Fareham. As a Customer Business Co-ordinator, you will be the trusted link between our customers and the teams that bring their solutions to life. You will build strong, confident relationships, listen closely to customer needs, and keep communication clear, proactive and purposeful. Working across business, you will help turn customer requirements into seamless day-to-day delivery, ensuring every product and service reflects the quality and commitment our customers expect. You will also champion customer satisfaction and service excellence, guiding orders from initial treatment through to follow-up with a customer-first mindset and a focus on making every interaction smooth, responsive and reliable. Duties will include, but not limited to Take full ownership of customer...

Care office looking for a Desk Administratior. * Responsible for all aspects of office administration activities whilst being reactive to the needs of the business. * Warmly greet visitors to the office; answer phone calls in a polite professional manner, assisting the caller as much as possible. Always keeping customer service at the fore. * full right to work in the UK, DBS-check mantadory. * fluent in English, previous experience of giving care either to a family member or professionally * must drive and have access to a car, be great on the telephone, resourceful and work out how to help the caller not just pass messages. In addition the role needs good attention to detail. * Work schedule in office: Monday to Friday, (9.00 am - 5.00 pm) * Oncall: one night in the week and one day a month in weekend

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...

Applications Support Analyst (Microsoft 365 & AI) Salary: £45,000 - £55,000 per annum (DOE) Job Type: Fixed-Term Contract (up to 18 Months) Location: Central London Working Pattern: Full-time, Hybrid About the Opportunity We are recruiting on behalf of a prestigious and long-established organisation seeking an Applications Support Analyst (Microsoft 365 & AI) to support the continued development of its digital workplace and business systems environment. This is an excellent opportunity for an experienced support professional who enjoys working across applications, Microsoft 365 technologies, user support, and digital improvement initiatives. The successful candidate will play a key role in ensuring colleagues are supported effectively while helping drive adoption of modern workplace technologies, automation tools, and AI-enabled solutions. About the Company Our client is a historic and trusted UK institution with a long-standing reputation for excellence in specialist...

Customer Service Officer Watford Salary: £30,386 (pro rata) 6 Month Fixed Term Contract, 37 hours per week (office-based) The Vacancy Introduction to the role We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within acall centre. Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. The right candidate will be highly customerfocused and...

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Please note - This is an initial 12 month FTC Salary - £31,380 plus fantastic benefits Benefits include: Enhanced pension (up to 15% employer contribution) Discretionary bonus Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and...

Local authority in Northamptonshire are currently looking for an experienced repairs surveyor for initially three months. Purpose of the job •Provide effective line management to the appropriate Trades, Gas/ Electrical, Planned Maintenance, compliance and Business Support functions, indelivering a high quality customer based service. •Ensure financial compliance with the clients procedures. •Maintain work procedures and systems which ensure that an effective, efficient and accountable service is delivered. •Ensure your service area responsibilities are properly coordinated across workareas and fit for purpose in order to meet both the Councils and its customers.expectations. •Determine priority, programme work and supervise a number of trades persons staff. •Plan own workload and develop systems of work. •To create, review and update health and safety policies and procedures in conjunction with the Health and safety team. •To provide professional advice and recommendations to...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional...

IT Support Role - Audio & Visual Specialist My corporate client is looking for a credible IT Desktop Support contractor to provide 1st/2nd Line IT desktop support role for both Windows and Mac software & hardware. You will be amid level IT support professional ideally with 2-5 years of relevant, recent support experience The role also includes an element of Audio/Visual support so you must also have experience of setting up screens, projectors, speakers, conference rooms etc (Ideally with Jabra/Logitech hardware) The role is based in Hammersmith and requires you to be on site 5 days a week working hours 9am - 6pm. So the right candidate will ideally be located within a 45min commute of Hammersmith Your main duties will be to ensure the smooth operations of our delivery centre and to assist corporate end-users in corporate offices and remote locations with technical support of approved desktop/laptop computers, applications, and related technologies. Support includes...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

OverviewWe are looking for a junior IT Support Engineer to provide day-to-day technical support across the business. This is a hands-on role focused on user support, Microsoft 365 administration, hardware setup, and resolving common IT issues.Ideal for someone with IT support experience looking to continue developing their career in a supportive environment. Details Location - Chiswick (London) Duration - Initial 3 months On-site requirements - 5 days Rate - £150-£190 / day Inside IR35 via Umbrella Responsibilities Provide 1st line IT support to end users. Set up and configure laptops, monitors, and other IT equipment. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Troubleshoot hardware, software, and connectivity issues. Assist with user onboarding and account setup. Log, manage, and resolve support tickets. Maintain IT assets and equipment. Experience Required Previous experience in an IT Support, Service Desk, or Helpdesk role. Good...