18 jobs found in Weymouth

IT Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is...

Working for a well-established international business, we are looking for a proactive and professional Customer Service Advisor to join our team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: * Handling incoming customer enquiries via telephone and email * Resolving customer queries efficiently and professionally at first point of contact where possible * Managing customer complaints in a responsive and customer-focused manner * Proactively contacting customers regarding delays or issues before complaints arise * Following up customer cases and ensuring all communication is handled to a high standard * Maintaining accurate records and completing...

Pay: From £12.71 Job Description: Customer Service Advisor Location: North Baddesley, near Southampton Pay: £12.71 per hour Hours: Flexible shift pattern - 5 x 8-hour shifts per week, Monday to Sunday V3 Recruitment are working with our client, a rapidly growing outdoor brand based near Southampton, who are looking for Customer Service Advisors to join their friendly and dynamic team. This is a fantastic opportunity for someone with a passion for customer service and an interest in outdoor and camping products. You will develop in-depth knowledge of their product range, enabling you to confidently support both potential and existing customers with their enquiries. You will be communicating with customers across multiple channels including phone, WhatsApp, Facebook Messenger, Instagram DMs, email, and SMS, using a digital ticketing system (Gorgias). Key Responsibilities Respond to customer enquiries across multiple channels via the Gorgias ticketing system Provide clear,...

IT Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience...

Customer Service Advisors £15.06 per hour Temporary to Fixed Term Contract after 3 months Central Bristol - with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you someone who loves helping people, solving problems, and delivering great service every day? Tate is delighted to be partnering with a well-respected local authority in Bristol to recruit Customer Service Advisors for a fantastic opportunity starting on Tuesday 14th July. This is your chance to join a role where your support truly matters and where you can make a positive difference in the community. What you'll be doing: As the first point of contact for customers, you'll be at the heart of delivering a professional, compassionate, and solutions-driven service over the phone. This is a varied and rewarding role where no two days are the same, and your ability to communicate clearly and confidently will make a real impact. Handling inbound and outbound calls with...

Customer Service Advisor (Temporary Role) Winchester To start ASAP and will be on going over the summer Pay Rate- £12.80- £13.50 per hour Are you a people person who loves solving problems and making a difference? We're looking for a Customer Service Advisor who can bring professionalism, empathy, and a can-do attitude to the busy Customer Service Team. You'll be the friendly face and reassuring voice that helps residents, visitors, and businesses get the support they need. What You'll Do * Be the first point of contact for customers via phone, email, online, and face-to-face in our reception. * Handle a variety of enquiries, from simple questions to more complex issues - and make sure every customer leaves with a clear answer. * Keep records accurate and up to date using the customer information systems. * Work closely with colleagues across the business to deliver joined-up solutions. * Support new team members and share your knowledge. Why You'll Love It Here * Impact: Your...

CSA is required to work as part of a dynamic team in a busy office serving the whole of the European, Middle Eastern and African Market for our clients Photovoltaic and Advanced Materials. This is a very varied role as we hold our customer base as the most valuable asset of our organisation. Effective customer care accelerates our growth and customer service reps connect everyone in the company to the customer, which makes this role very important. Main responsibilities: * handling customers requests, processing customer quotations and order entry into SAP; * working with a high level of accuracy and attention to detail in order entry, data handling and customer communication * building and maintaining customer relationships; * completing administrative tasks including e-filing and running reports * triaging customer inquiries; routing complex issues (trade compliance, credit/AR, technical documentation) to appropriate partners. * Maintaining records and following...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026. Duties * Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times. * Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database. * Communicate effectively with customers to understand their needs and provide appropriate solutions. * Collaborate with team members to streamline processes and improve service delivery. * Analyse customer feedback and service data to identify areas for improvement. Experience * Previous experience in an administrative or customer service role is preferred. * Proficiency in data entry with attention to detail is essential. * Strong interpersonal skills with the ability to communicate clearly and effectively. * Experience in upselling or sales support is an advantage but not mandatory. * A proactive attitude towards problem-solving and a...

Job Description: Customer Service Administrator Location: Yate, Bristol Contract Type:Start ASAP Temporary 6 months Commitment - This could be extended  Hours: Monday to Friday, 08:30 - 17:00 Pay Rate £13.90ph Overview: This position is ideal for a customer focused individual who thrives on supporting clients and customers. You will handle queries and orders via the phone ensuring responsive and effective service as part of the helpdesk team. Key Responsibilities: Promptly respond to and acknowledge all helpdesk queries Log helpdesk issues in the system using the specified format and track all correspondences. Manage queries diligently until resolution. Maintain accurate records of key activities. Requirements: Proven experience in administrative roles or customer service environments. Strong organisational skills with the ability to multitask in a fast-paced setting. Excellent communication skills, both verbal and written. A proactive, can-do attitude, with a...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: £14.00 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle proof of delivery and...

Helpdesk Administrator  Pertemps are currently recruiting for numerous Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. we have a number of shifts available: Full Time: Tuesday-Saturday 06:00-14:30 Sunday - Thursday 13:30-22:00 Part Time: Friday-Monday 13:30-21:00 Responsibilities as a Helpdesk Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71 per...

Our Client, a leader in the Oil & Gas industry, are currently looking for a Customer Service Specialist (Invoicing and Shipping) for 6 to 12 months contract in Stonehouse Rate: based on experience £13/h - £16/h Working hours 37.5 hrs 7:30-15:30 5 days while training to be in the office. Then if the contractos is able to pick up the work with minimal support we can offer hybrid Summary We are looking for a detail-oriented Customer Service Specialist to support our outbound logistics and invoicing processes. This role is responsible for managing customer orders from processing through to shipment, ensuring accuracy and compliance at every stage. Responsibilities Process invoices for international Intercompany Customers Coordinate orders and shipments between Manufacturing and customers including export control checks. Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service...

IT Support Analyst | 1st / 2nd Line | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day:   MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support Analyst on a 3-month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion.   The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the impressive culture. You'll have previous experience in a similar IT Service Desk or 1st Line IT Support role or can demonstrate a passion for supporting customers...

SFE & CRM Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used by customer-facing teams. Key Responsibilities CRM & Customer Portal Support * Manage customer data updates and registration requests in Salesforce (SFDC) * Match and merge customer records with the OneKey database * Track completed and incomplete customer registrations * Troubleshoot and escalate customer issues where needed * Support customer service and e-solutions teams * Review portal analytics and engagement data * Assist with operational tasks such as sample loading, inventory checks, and target list validation Sales Force...

Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment and ready for an immediate start?  Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment? Our prestigious client in Marlow are seeking a dedicated Customer Service Executive to join their team. As a Customer Service Executive, you will be the first point of contact for customers, ensuring their needs are met with efficiency and professionalism. The position offers a chance to develop your skills in a supportive and forward-thinking company. Key Responsibilities: - Engage directly with customers via telephone or electronic communication. - Manage direct customer orders following the internal sales order process meticulously. - Address and resolve general and order-specific customer enquiries promptly and effectively. - Handle return requests efficiently, ensuring all relevant systems are...

Customer Service Agent (B2B) - Immediate Start Location: Marlow Contract: 3 Month Fixed Term Contract Start Date: Immediate (Monday Start) Hours: Full Time/ Office based We're currently recruiting for a Customer Service Agent to join a busy UK Operations team on a 3-month fixed term contract, with an immediate start available (Monday). This is a fantastic opportunity for someone with strong B2B customer service experience to join a fast-paced and customer-focused environment. Key Responsibilities: Managing customer interactions via phone, email, and internal systems Processing and managing customer orders in line with internal SOPs and compliance requirements Handling general and order-specific enquiries efficiently and professionally Providing accurate pricing and delivery information Investigating and resolving customer queries and complaints Logging all customer interactions and ensuring accurate record keeping Coordinating with internal teams including Sales, Planning,...

An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the centre of the customer experience, supporting customers and ensuring a seamless after-sales journey from enquiry through to resolution. Working within the UK Operations Team, you will be responsible for delivering a best-in-class customer support service, taking ownership of customer interactions and working proactively to achieve first-time resolution wherever possible. You will liaise with customers, service centres, dealers, and key internal stakeholders to coordinate repairs, manage warranty claims, and ensure customer expectations are consistently exceeded. Key Responsibilities: Deliver outstanding customer support, aiming for first-time resolution. Manage customer enquiries from initial contact through to resolution. Build strong relationships with service centres, dealers, and internal teams....