36 jobs found in Wilmslow

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers during both day and night shifts. This role in Stockport requires a focus on delivering high-quality service in the not-for-profit sector. Client Details This organisation operates within the not-for-profit industry and is a medium-sized entity with a strong focus on community impact. They are committed to providing outstanding customer support and fostering a supportive work environment. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment is essential Ability to work flexibly across day and night shifts. Can...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Services Representative Location: Office based, Manchester City Centre We're looking for confident Customer Services Representatives to join a growing contact centre in their online chat based team. You'll help customers with their financial services queries, providing clear, accurate support and making every interaction a pleasure. This is a temporary role initially for a period of up to twelve weeks but may offer permanent opportunities for customer service superstars as the company continues to grow. What you'll do: Handle online and telephone based enquiries with professionalism. You'll be given access to a suite of internal tools to help give accurate responses. Resolve queries and offer informed guidance based on standard operating responses. Build excellent product knowledge and deliver great service. What we're looking for: Customer focused individuals - somebody who has examples of this in either a contact centre, retail, hospitality or face to face...

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Your new company Are you passionate about delivering exceptional customer service and supporting products that make a difference in people's lives? This is an opportunity to join a global organisation where you'll be part of a dedicated Customer Experience team supporting a range of customers. Your new role As a Customer Service Specialist, you will be the first point of contact for customer enquiries, providing advice, processing orders, and ensuring a seamless customer experience. You are primarily responsible for front-line customer interaction, and you'll work closely with colleagues across Sales, Operations, Technical Support, and global corporate teams. This is a varied, fast‑paced role where no two days are the same - ideal for someone who thrives on problem‑solving, communication, and delivering accurate and outstanding service. Act as the primary contact for customer queries, offering clear, friendly, and professional support. Ensure customer needs are met within...

Customer Service Administrator Location: Speke, L24 Pay Rate: £12.60 per hour Hours: Monday to Friday days, 35 hours paid per week. Contract: Temporary ongoing Start Date: ASAP OFFICE BASED WORK The Role We are currently recruiting on behalf of a well-established business based in Speke for a Customer Service Administrator to join their busy support team. This is a great opportunity for someone with strong communication and organisational skills who enjoys working in a fast-paced, customer-focused environment. Key Responsibilities Processing customer orders accurately and efficiently Handling basic customer queries and complaints in a professional manner Proactively contacting customers to confirm and check order details Updating internal systems and maintaining accurate records Supporting the wider team with general administrative duties About You Previous experience in a customer service or administrative role Confident telephone manner and strong interpersonal skills Good...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department. -Hybrid after probation -£12.21/ph -Temporary with an opportunity to become permanent -On site parking -On-site canteen -Career progression -Monday to Friday plus one weekend a month -Rotating shift patterns(Monday to Friday): 8-4 9-5 10-6 11-7 Main duties: -Operate the live chat providing excellent customer service -Dealing with online orders and returns -Responding to emails -Receiving phone calls (mainly inbound) -Deal with monthly customer subscriptions What we're looking for: -Previous customer service experience -Open to learn -Flexible with working hours Brook Street NMR is acting as an Employment Business in relation to this vacancy

Customer Service Advisor £12.21 per hour  25 hours per week Monday to Sunday 7am-9pm (must be fully flexible to work any shifts between these hours on a rota basis) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.21ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing...

Customer Service Planner Based in Halesowen Monday to Friday 8am to 5pm £12.27 per hour Temporary to permanent To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of dealing with key accounts Excellent attention to detail Be organised Possess excellent IT skills Have great communication skillsThe role: Dealing with both inbound and outbound calls Routing jobs for engineers Scheduling...

The Customer Service Coordinator plays a key role in delivering high‑quality, responsive and customer‑focused services. This position ensures that enquiries, complaints and service requests are handled efficiently, professionally and in line with organisational standards. Experience within local authorities and housing associations is essential, due to the regulatory requirements, resident expectations and the need for accurate, compliant service delivery. Key Responsibilities * Act as the first point of coordination for customer enquiries, ensuring timely, accurate and empathetic responses. * Manage and prioritise high‑volume caseloads, including complex or sensitive issues, ensuring all matters are resolved within agreed KPIs and SLAs. * Maintain accurate and compliant customer records using CRM systems, ensuring full audit readiness. * Support the delivery of statutory and regulatory obligations, including data accuracy, safeguarding...

AMJ Recruitment are looking for a Customer Service Administrator to join our valued Client based in Nuneaton. Pay Rate - £13.31 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Job Role: - Registration of products - Print letters - Post letters - Care support registration inbox - Returned / undelivered letters update on Eagle - Scanning - Post sorting and communication - Reception overload phone calls re-direction - Visitor welcome, Providing cover for Reception - Dealing with all incoming letters and e-mails - Answering all incoming telephone calls - Providing support within the Administration team - Data input into company database, ensuring compliance to GDPR regulations - Processing of all types of payment for extended warranty - Creating service engineer visits for the Council and Housing association To apply, please...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type:  temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 20 hours per week: Fri 16:00 – 20:00, Sat & Sun – 08:00 – 17:00 Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...