11 education jobs found

Job Advertisement: Client Service Representative Location: Manchester Working Pattern: Full Time Duration: 6 months (Potential extension) Our client, a leading global financial services organisation, is looking for a dedicated Client Service Representative to join their Wealth Services Operations team. This is an exciting opportunity to be part of a dynamic, next-generation ecosystem that leverages advanced data analytics and digital tools to create unparalleled wealth experiences for clients. Key Responsibilities: As a Client Service Representative, you will play a crucial role in enhancing the client experience by: Client Engagement: Independently assist clients by responding to complex inquiries via phone, email, and other channels regarding our client's products, services, and procedures. Technical Assistance: Address client questions about product features and provide technical support for complex issues escalated by junior team members. Issue Resolution: Research and...

Your new company You'll be working for a public sector organisation based in central and north central Bristol. Work Pattern This position will be starting in August 2026 08:30 to 16:30 Monday to Friday On site Temp Duration 6 weeks Your new role You will be joining a well-established Customer Services team committed to providing information, advice and support to inbound callers and email queries. Assisting customers by phone and email to provide tailored advice and support Delivering a high standard of customer service during busy and slow periods Handling sensitive and sometimes complex enquiries with professionalism and care Accurately logging all interactions on the CRM system Referring callers to specialist teams when appropriate Liaising with internal departments to resolve enquiries effectively Managing and prioritising workload in line with service demand What you'll need to succeed Experience in a call centre, customer service agent, student support agent or...

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar (desirable) Role details: Job...

Location: Peterborough Rate: £25.50 Umbrella (Inside IR35) or £18.50 PAYE Duration: 6 months We are looking for a Sales Coordinator to support sales and order-to-delivery processes at a global automotive company in Peterborough. This role is a key link between customers and dealers globally, helping to manage communication and ensure smooth handling of subscriptions, leases, and orders. Sales Coordinators will operate in a complex global environment where accuracy and coordination are essential. Responsibilities: * First point of contact for customer and dealer queries. * Coordinate subscriptions, lease replacements, and order updates. * Support end-to-end order-to-delivery flow. * Maintain accurate records and ensure data/process compliance. * Enable customer engagement in new electric machine solutions globally. Requirements: * Ability to investigate order/customer issues and drive resolution. * Accurate data entry, tracking, and record maintenance....

Location: Cambridge (CB5) Duration: 2 - 3 months but could become permanent for the right candidate Hours: 9am until 5:00pm (Monday to Friday) with 3 days in the office / 2 days from home Salary: £32,000 - £34,000 per annum dependent on experience Job Reference: 36207 Polytec are recruiting for a French-speaking Customer Support Specialist to join our Cambridge based client. This is an excellent opportunity for a proactive and customer-focused individual to support clients throughout their onboarding and ongoing customer journey. Responsibilities • Act as the first point of contact for customer enquiries and support requests • Manage customer onboarding and ensure a positive customer experience • Maintain accurate customer records and administration • Coordinate orders, shipments and deliveries • Monitor customer accounts and provide ongoing support • Liaise with internal teams including finance and operations to resolve customer issues • Build and maintain strong customer...

IT Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. In this role, you will oversee and enhance operational service delivery across multiple technology support functions. You will act as the key liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management: Lead monthly stakeholder and vendor KPI review meetings to monitor service performance, track trends, and address operational concerns. Data Analysis & Reporting: Extract and analyze operational metrics to identify risks, trends, and areas for continuous service improvement (CSI); present insights to senior leadership. Incident & Escalation Management: Manage...

Job Title: Field Technical Support Representative (Onsite Contract) Location: London, UK (100% Onsite) Contract Duration: 12 Months Security Clearance: BPSS Required (Must be a single UK national; Dual Nationals cannot be considered) About the Role We are seeking an experienced Field Technical Support Representative to act as a dedicated, resident onsite technician at a corporate office in London. In this client-facing position, you will provide vital "hands-and-eyes" technical support directly to end-users. You will be responsible for managing the entire lifecycle of workplace technology-from imaging and deploying new devices to troubleshooting everyday hardware/software glitches, managing IT assets, and supporting high-profile virtual events. This role operates on a "Try before you buy" basis, offering an excellent opportunity to showcase your skills for long-term potential. Key Responsibilities Onsite Support: Act as the primary, face-to-face technical contact for...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working...

Sue Ross Recruitment are delighted to be working alongside their client based in Chapeltown who are looking for a Customer Service Representative for a Fixed term duration of 12 months. Daily Duties & Responsibilities for this role include; * Processing orders * Liaising with the sales team and other key stakeholders * Being the point of contact for customer for any queries, issues and updates * Entering and updating order information within the system * Key account management Candidate Requirements for the Customer Service Representative role: * Experience of working within a customer service environment * Good written and verbal skills * Good understanding of Microsoft Office applications * Experience of using ERP systems The right candidate will be pro-active and a positive addition to the customer service team. You will have the ability to work independently and as part of a team, participate in meetings, and provide first class customer...

Housing Admin Support Officer Please note that this is a site-based role for 3 days per week. Due to the office location, access to a car is preferred. About the Role We are looking to recruit a full-time temporary Housing Admin Support Officer to join a small, dedicated team delivering a customer-focused service within the Housing Options and Homelessness team. Previous experience in a customer-facing role is essential, while experience within a housing or homelessness environment would be advantageous. Key Responsibilities * Deliver a high-quality, customer-focused service to both internal and external stakeholders, supporting the Housing Options team in identifying and processing appropriate solutions for customers experiencing homelessness or housing difficulties. * Act as a first point of contact for customers, providing advice, support, and guidance where appropriate. * Support the Housing Options service in fulfilling the Council’s statutory responsibilities...