7 education jobs found

IT SerivceDesk Analyst Location: Uxbridge (Hybrid) Duration: 3 Months Initially Day Rate: £300 IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact for IT queries, you will deliver technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house IT support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management...

Drive cash flow, manage risk, and strengthen customer financial performance across the Order‑to‑Cash cycle. Proclinical is seeking a Financial Specialist to join our team on an 18-month contract. This role involves managing financial operations within a global setting, focusing on credit and collections activities. You will work with international customer portfolios, contribute to cash flow management, and collaborate with cross-functional teams to minimize risk and maintain strong customer relationships. This position offers exposure to global markets and opportunities for continuous improvement in financial processes. Please note that to be considered for this role you must have the right to work in this location or hold an EU passport. Responsibilities: Manage a large portfolio of international customers, ensuring timely collection of payments and reducing overdue balances. Use a structured approach to follow up on invoices and resolve payment issues. Collaborate with the...

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for...

IT Support Technician Rate - £250 (A Day) Duration - 6 Months (Initially) Location - Coventry Ir35 - Inside (Must use an umbrella company) As a Support Technician, you will be the central point of contact for all technology support on-site. You will be customer focused, using communication skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows 11 and Office365, and x64 hardware, to enable you to fix as many problems as possible independently. You will develop and maintain good working relationships with other technical colleagues, only passing complex problems which cannot immediately be resolved to their technology teams. The purpose of the role As a Technician, you will work alongside other technicians providing face to face and remote support, playing a major part in this step change of our ways of working. You'll be customer focused and have exceptional customer...

Pertemps are delighted to be working with our public sector client to recruit a Face-to-Face Customer Service Advisor on a temporary basis. Role: Customer Service Advisor (Face-to-Face) Location: Edinburgh – SouthWest Locality Office Hours: Monday to Friday – 36 hours per week Pay Rate: £14.51 per hour Start Date: ASAP Duration: Temporary ongoing About the Role This is a fantastic opportunity to work at the heart of your local community, providing a welcoming and professional front-line service. As a Face-to-Face Customer Service Advisor, you’ll be the first point of contact for residents visiting the office—supporting them with enquiries, appointments, and essential services. If you enjoy working with people and making a real difference day-to-day, this role is for you. What You’ll Be Doing Welcoming customers and providing a friendly, professional first impression Supporting visitors with enquiries and guiding them to the right services Managing appointments, including...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Morgan McKinley is looking for an experienced Credit Control - Collections Assistant to work for a lovely company based in the Tadworth, Surrey area. This is a temp Credit Control - Debt recovery support job opportunity to start ASAP and will be working as part of the credit control - sales ledger, collections team. Proven finance, credit control, debt recovery, or collections experience is required. Pay rate: £15-17 per hour + holiday pay Duration: Ongoing temp until Dec'26 Hours: 9-5 Monday to Friday - office based Location: Tadworth, Surrey area, parking onsite available Credit Control - Debt Recovery duties: Credit control - identify accounts for escalation and liaise with managers, other teams regarding customer accounts Dealing with queries and responding to credit control, payment queries Checking overdue accounts and payment information, direct debits etc. Reporting on debtors and customer accountsSkills and experience required: Proven experience working within...