17 education jobs found

Manpower are recruiting for 2 Customer Care Representatives. These roles will be a contract Maternity cover for a client based in Ashford. 12 - 18 months contract. Overall Mission Act as the central link between customers, operations, sales, and GBS to ensure customer requirements are fulfilled efficiently and cost-effectively. Build strong customer relationships, represent the Voice of the Customer, and manage the complete order-to-shipment process for assigned accounts. Main Responsibilities Strategy Design & Execution Execute Customer Care strategy aligned with global guidelines. Monitor KPIs and take corrective actions where needed. Project Management Identify and support continuous-improvement opportunities. Participate in internal projects relevant to Customer Care. Subject Matter Expertise Support assigned customers and affiliates to fulfill order requirements; escalate issues when required. Collaborate with Customer Care team to provide superior service. Maintain...

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

Pertemps are delighted to be working with our public sector client to recruit for Customer Service Advisors on a temporary basis. 📣 Role: Customer Service Advisor 📍Location: Edinburgh City Centre (office based, in a call centre) 🔗Duration: Temporary, ongoing 🕒Hours: Monday to Friday, 08:30 - 17:00 (36 hours) 💰 Pay rate: £14.02 per hour 📅 Start date: Immediatley About the Role You'll be the first point of contact for customers contacting the Council Tax team or  the Scottish Welfare Fund Team, providing support and guidance with professionalism and care. Your day-to-day tasks will include: Handling inbound customer calls Reviewing and updating customer accounts Recording accurate notes and information Offering clear guidance and support Redirecting enquiries to other departments when needed Sending documents or letters to customers Assisting with general admin tasks as required Key Responsibilities To thrive in this role, you’ll bring: Proven experience in a customer...

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

Customer Service Advisor Burgess Hill, Temporary (at least 5 weeks), £12.21 p/h (+ £1ph attendance bonus), Monday to Friday 9am - 6pm, pension, holiday The Role Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Temporary Customer Service Advisors to join their dynamic team. Initially this is for a 5-week assignment, but there is potential it could extend beyond this date. Please only apply if you can start immediately and are available to work full-time until at least the end of December. Working alongside a team of experienced customer service representatives, you will be responsible for working on behalf of a business who deliver prescription medication to customers, making calls to schedule their deliveries and collections, and receiving calls in relation to this. Making outbound calls to customers to arrange delivery of prescription medications Updating a...

Do you have previous telephone handling or customer service experience? Are you looking for temporary work? Red Recruitment is recruiting Customer Service Advisors on behalf of our client who are one of the UK's largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. This position is temporary and the hourly rate is £12.33 per hour. In order to be considered for this position, you must hold a full UK driving licence, have your own vehicle and be happy working in a pet friendly office. Benefits, Culture and Package for a Customer Service Advisor: Salary: £12.33 per hour Hours: Monday - Friday, 8.45am - 5pm Contract Type: Temporary Start date: ASAP Location: Keynsham Full training is provided Free parking Dogs in the office Regular social eventsKey Responsibilities of a Customer Service Advisor: Dealing with inbound calls from customers and assisting them with their order enquiries and general questions Helping customers who are...

Are you experienced with Customer service industry? Do you have experience speaking with customers and resolve their queries? We have an opportunity for a Customer service advisor based in Abingdon location. Job Title: Customer service advisor Duration: Contract Location: Abingdon Salary: upto £27000 p/h Working hours: 37.5 hours Purpose of the role: As a Customer Services Advisor, you will be at the forefront of delivering outstanding customer experience in a dynamic and fast-paced environment. Your primary focus will be to ensure that every customer interaction is handled with the utmost care and professionalism, embodying our "Right First Time" approach. You will work within a talented team dedicated to exceeding customer expectations, resolving issues promptly, and providing accurate information. Your ability to make quick decisions and solve problems efficiently will be crucial in maintaining high levels of customer satisfaction and loyalty. Responsibilities: Manage...

IT Support Analyst Liverpool - Onsite Rate: £130 Outside IR35 Duration: Up to 12 months Khuda Technology are looking for an experienced IT Support Analyst to join a busy onsite team in Liverpool. You’ll be the go-to person for technical support, troubleshooting, and keeping users productive across a Windows 10 Enterprise environment. Requirement: • Handling support queries via phone, email, and Service Manager • Troubleshooting and resolving IT issues across desktops, laptops, servers and software • Installing, configuring and repairing Windows 10 devices and client applications • Supporting users with access, applications, printing and network services • Managing network storage, LAN/WAN-related tasks and escalating where needed • Deploying software, applying patches, and maintaining system security • Supporting starters/leavers onboarding/offboarding • Providing user guidance and training • Visiting local offices to deliver hands-on support Skills: • Strong communication skills...

2nd Line Desktop Engineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £140 outside IR35 Khuda Technology is seeking a skilled 2nd Line Desktop Engineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring laptops, troubleshooting hardware and software issues, and supporting general desktop management. Responsibilities: * Provide 2nd line technical support for end users, resolving escalated incidents and service requests. * Rebuild, configure, and deploy laptops and desktops to company standards. * Perform hardware diagnostics, repairs, and upgrades as required. * Assist with software installations, updates, and general device management. * Maintain accurate records of work carried out, including asset tracking and documentation. * Collaborate closely with the wider IT team to ensure efficient...

Job Title: Treasury Client Services Representative Duration: 12 months Location: London/Hybrid (four days per week in the office) Salary: £63000 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional service and support in the financial sector? Do you thrive in a dynamic, client-focused environment? If so, we have an exciting opportunity for you! Our client, a leading organisation in the banking industry, is seeking a dedicated Treasury Client Services Representative. What You'll Do: As a Treasury Client Services Representative, you will: Serve as the primary contact for...

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar (desirable) Role details: Job...

Calling all Support Workers! Ten90 Recruitment is looking for experienced Support Workers to work for our clients based in the Bedfordshire area, We are seeking candidates who can provide person centred support to vulnerable people. Your role will be to support people in all aspects of their daily lives with tasks ranging from: Personal care Supporting their overall health and well being to include their physical, emotional, cultural and social needs using person-centred approach Prompting Client choice, independence, dignity and privacy, fulfilment and other rights Observing and monitoring clients To achieve this, we are looking for caring, compassionate and motivated individuals who understand how to deliver high quality care and a great customer service. Minimum of 1 year experience required and own transport. In return for your continued commitment and dedication, we offer the following benefits: Flexible working hours Pay rate is from £12.21 - £14.00 per hour...

Calling all Senior Carers/Team Leaders! Ten90 Recruitment is looking for an experienced Team Leader to work for our clients based in the Waltham Forest area We are seeking candidates who can provide person centred support to vulnerable people. Your responsibilities will include the following; Leading and Motivating: Inspiring the team to perform at their best and foster a positive work environment. Setting Goals and Objectives: Clearly defining team goals and breaking them down into actionable steps. Delegating Tasks: Assigning responsibilities based on individual skills and strengths to optimise performance. Training and Development: Providing guidance and support to team members, including training and mentoring. Performance Management: Monitoring team performance, identifying areas for improvement, and providing feedback. Communication: Facilitating open communication within the team and with management. Problem-Solving: Addressing challenges and conflicts within...

Calling all Support Workers! Ten90 Recruitment is looking for experienced Support Workers to work for our clients based in the Cambridgeshire area We are seeking candidates who can provide person centred support to vulnerable people. Your role will be to support people in all aspects of their daily lives with tasks ranging from: Personal care Supporting their overall health and wellbeing to include their physical, emotional, cultural and social needs using person-centred approach Prompting Client choice, independence, dignity and privacy, fulfilment and other rights Observing and monitoring clients To achieve this, we are looking for caring, compassionate and motivated individuals who understand how to deliver high quality care and a great customer service. Minimum of 1 year experience required and own transport. In return for your continued commitment and dedication, we offer the following benefits: Flexible working hours Pay rate is from £12.21 to £15.41 per hour...

IT Assistant Support Officer Location - East Sussex Hourly Rate - £18 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary....

Housing (Homelessness) Triage/First contact Officer Office based – 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness...

World Class Defence Organisation is currently looking to recruit an IM International Service Lead subcontractor on an initial 12 month contract. Your base site can either be from the companies Bristol, Stevenage or Bolton office.  This role will be a hybrid position – 2 days per week onsite and 3 days remote.      The role will be supporting the Companies Poland site and so will require travel to Poland once a month. This role would suit a candidate from an Information Management International Service Lead, IT Service Desk Manager or IT Service Delivery background.   Hourly Rate: £60ph (Umbrella).     Contract Duration: 12 Months initially and then ongoing and long-term thereafter.   IM International Service Lead Job Description:   Act as the UK Service Lead for workplace & infrastructure services primarily for the Polish organisation to ensure supporting the provision of an effective working environment.   Responsibilities: To support the IM Overseas Service Manager to...